Culture First

Culture Amp

How does work culture shape human behavior and experience? How do humans create cultures?From uncomfortable truths to heart-to-heart conversations, Culture First uncovers what it really takes to build a better world of work. We all aspire to rise above the day-to-day commotion and bring more humanity into our work lives.Our host Damon Klotz is dedicated to understanding how we find meaning in our work and how to better the experience humans have within organizations. Join him as he explores journeys of trials and triumphs with the people who put culture first - despite all the things that get in the way.Culture First: Stories for a better world of work is a podcast by Culture Amp, the People and Culture platform.For more info, episodes or contact: www.culturefirstpodcast.com

  • 57 minutes 3 seconds
    NBA Champion Shane Battier on why data and culture are the secret to success

    In this episode of the Culture First podcast, Damon Klotz interviews Shane Battier. Shane is a two-time NBA champion and former player for the Miami Heat. He was recognized as a scholar-athlete at Duke University, earning accolades such as the National Player of the Year before being drafted sixth overall in the 2001 NBA Draft. Beyond basketball, Battier is committed to philanthropy through his foundation, which focuses on educational resources for underserved youth. In this episode, Damon talks with Shane about the role data plays in decision making and the importance of teammate-ship over leadership.

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    19 November 2024, 1:00 pm
  • 1 hour 1 minute
    Amy Gallo's Guide to working with difficult people

    In this episode of the Culture First podcast, Damon Klotz interviews Amy Gallo, an esteemed author and workplace expert. Damon and Amy have an in-depth discussion on conflict resolution, feedback, and workplace culture. Amy shares her experiences and professional insights, addressing the perils of 'artificial harmony', the importance of establishing norms for healthy disagreements, and the role of empathy in feedback. The conversation explores managing conflicts both in-person and remotely, emphasizing psychological safety, clear communication, and the value of difficult yet necessary conversations. Featuring personal anecdotes, professional strategies, and cultural references from shows like 'Succession', this episode provides valuable advice for fostering high-performance and healthy workplace environments.

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    5 November 2024, 12:00 pm
  • 52 minutes 20 seconds
    Patagonia's Vincent Stanley on creating a purpose-driven work culture

    In this episode of the Culture First podcast, Damon Klotz interviews Vincent Stanley, Patagonia’s Director of Philosophy. They discuss Patagonia’s unconventional approach to business, emphasizing cultural confidence and the importance of storytelling in building a responsible company. Vincent shares insights on Patagonia's foundational values, decision-making processes, and the importance of focusing on both environmental and societal responsibilities. The discussion highlights Patagonia's unique practices such as their transition to organic cotton and commitment to feedback culture, offering valuable lessons for other mission-driven organizations.

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    22 October 2024, 12:00 pm
  • 52 minutes 51 seconds
    Isabel Berwick on professional growth in uncertain times

    In what ways are today’s workplace expectations shifting, and what does it mean for the future of professional growth? 


    In this episode of the Culture First podcast, Damon Klotz sits down with Isabel Berwick, the Working Careers Editor at the Financial Times and author of the bestseller 'The Future Proofed Career,' to tackle these very questions. 


    Isabel and Damon discuss key themes around adapting to uncertainty, the role of AI in the workplace, the significance of curiosity, and maintaining a healthy work-life balance. They also touch on the importance of career development, building relationships and networks, practical advice for self-advocacy, and specific tips for engaging with senior leadership. 



    Show notes: 

    Isabel’s book The Future Proof Career

    Isabel’s articles on the Financial Times

    Working It podcast


    Key Takeaways: 


    1. Embracing change and uncertainty: It’s important to be comfortable with uncertainty, particularly around career development. Today’s rapidly changing landscape requires us to not only accept change but actively engage with it to better understand and navigate new norms.
    2. The value of human skills: As AI and automation become more prevalent, human elements like creativity, empathy, and interpersonal skills become crucial. These skills are what differentiate us from machines and add unique value to our work.
    3. Importance of visibility and self-advocacy: Practicing self-advocacy and visibility can help you stay top-of-mind in your organization. Ways to do so include being present in meetings (both physically and virtually), promoting others' work alongside your own, and using clear communication during meaningful interactions, like speaking with a CEO. 


    Download Culture Amp's ROI Calculator Template here: https://www.cultureamp.com/quantitative-benefits-deck

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    8 October 2024, 1:00 pm
  • 40 minutes 32 seconds
    Seth Godin on building a culture of impact

    In this episode of the Culture First podcast, Damon Klotz interviews Seth Godin, renowned author, marketer, and entrepreneur. They delve into the essence of company culture and explore the significance of defining workplace culture by setting expectations and not tolerating disruptive behaviors. The conversation also highlights the importance of storytelling, enrollment, and the distinction between productive and busy work. Seth emphasizes the role of strategy in embodying a company's vision and explains how leaders can foster environments where significant work thrives. The episode offers insights on the challenges of balancing short-term results with long-term strategy and how to make impactful changes within organizations.


    Key Takeaways: 

    1. Value of Time: We won't get a second chance at today, so it's essential to make the most of it.
    2. Choice of Workplace: You've chosen to work in a particular place; this decision shouldn't be taken for granted.
    3. Pride in Work: Use your current platform to perform work that makes you genuinely proud.


    Show notes: 

    Seth’s newest book This is Strategy

    Seth’s blog


    If you've enjoyed this episode please rate, review and subscribe to Culture First on Apple and Spotify.


    You can watch the full video version of this podcast episode here.

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    24 September 2024, 1:00 pm
  • 38 minutes 33 seconds
    How people science and people analytics are changing how we work with Amy Lavoie

    In this episode of the Culture First podcast, Damon Klotz interviews Amy Lavoie, VP of People Science at Culture Amp, about the role of people science and people analytics in the modern workplace. They discuss practical examples of using data to make decisions, the importance of combining science and technology, and the future of people analytics. The conversation highlights the need for people scientists who can analyze data, provide insights, and consult with leaders to drive meaningful change. They also emphasize the importance of democratizing data and connecting people analytics with business performance metrics.


    Learn more about the latest in people analytics here. https://www.cultureamp.com/people-analytics

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    6 August 2024, 2:00 pm
  • 31 minutes 17 seconds
    The Surprising Long Term Impact of Layoffs on Company Performance & Employee Experience.

    This is the second part of a two-part series on layoffs and their impact on the employee experience. The episode focuses on the long-term impact of layoffs, based on research conducted by Culture Amp. The study analyzed data from layoffs in the tech sector between March 2020 and December 2023, including over 3,300 layoff events by 2,400 companies.

    Chapters

    03:30 - Rebounding After a Layoff

    07:00 - How Long It Takes to Rebound

    11:46 - Determinants and Drivers of Engagement Post Layoff

    18:50 - The Impact of Second Layoffs

    22:01 - Main Takeaways and Conclusion


    During this episode, we discussed the health impacts of layoffs on individuals. You can read more about that below.

    Medical studies have shown that the trauma of unemployment causes disease. One study found that being laid off ranked seventh among the most stressful life experiences — more stressful than divorce, a sudden and serious impairment of hearing or vision, or the death of a close friend.

    Experts say that it takes, on average, two years to recover from the psychological trauma of losing a job.

    Source: https://www.latimes.com/opinion/story/2023-01-17/tech-layoffs-stress-trauma-unemployment-economy#:~:text=One%20study%20found%20that%20being,trauma%20of%20losing%20a%20job.


    If you've enjoyed this episode, please subscribe and leave a review on Apple Podcasts or follow and hit five stars on Spotify.

    Learn more about Culture Amp at www.cultureamp.com 

    Follow Damon on LinkedIn to get his latest leadership insights, and follow him on Instagram to see behind-the-scenes footage from the podcast. 

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    18 July 2024, 3:13 am
  • 46 minutes 52 seconds
    The Immediate Impact of Layoffs on Employee Experience & Company Performance.

    This is the first part of a two-part series on layoffs and their impact on the employee experience. The episode focuses on the immediate impact of layoffs, based on research conducted by Culture Amp. The research analyzed data from layoffs in the tech sector between March 2020 and December 2023, including over 3,300 layoff events by 2,400 companies.

    The conversation explores the impact of layoffs on employee engagement and the employee experience. It discusses the decline in engagement levels after layoffs, particularly in trust, pride, and commitment. It also highlights the importance of leadership communication and development opportunities in mitigating the negative effects of layoffs. The conversation debunks the myth that doing one large layoff is better than multiple smaller layoffs and emphasizes the role of managers in supporting employees during this challenging time.

    The episode concludes by discussing alternative strategies to layoffs and the importance of treating employees with decency and humanity throughout the process.

    Chapters

    03:40 - Research Methodology and Data Set

    07:08 - Immediate Impact on Employee Engagement

    13:55 - Decline in Commitment and Confidence

    20:34 - Importance of Transparent Communication

    23:22 - The Role of Leadership Communication and Development Opportunities

    27:45 - Debunking the Myth of One Large Layoff Being Better

    33:46 - The Importance of Managers in Supporting Employees

    38:24 - Exploring Alternative Strategies to Layoffs


    Articles mentioned in this episode:

    Business Insider - A better way to handle layoffs

    Axios - Employers are "afraid" to conduct layoffs in viral video era


    If you've enjoyed this episode, please subscribe and leave a review on Apple Podcasts or follow and hit five stars on Spotify.


    Learn more about Culture Amp at www.cultureamp.com 


    Follow Damon on LinkedIn to get his latest leadership insights & follow on Instagram to see behind-the-scenes footage from the podcast. 

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    19 June 2024, 9:00 pm
  • 1 hour 9 minutes
    Modern Managers as Performance Coaches: Secrets from Nascar, Detroit Lions, and Ben Crowe live from SXSW 2024

    In this episode of the Culture First Podcast, we take you on the road with us to give you a front-row seat to an incredible conversation that took place at SXSW Austin this year.

    In this episode, Didier Elzinga, CEO and Co-founder of Culture Amp, will moderate a discussion on achieving and sustaining a high-performance culture by drawing upon lessons learned from the world of high-performance sports.

    He was joined by Lindsay Verstegen, Chief People & Diversity Officer at the Detroit Lions, John Ferguson, Chief HR Officer at NASCAR, and Ben Crowe, former global Nike executive and one of the world’s most in-demand professional mentors and mindset coaches, working with CEO’s, teams, executive teams and athletes.

    They discuss the importance of intentional pauses, building relationships, and the need to fix the environment rather than the individual. The conversation provides valuable perspectives on leadership, team dynamics, and the power of data in understanding and supporting employees.

    Show notes and timestamps:

    03:21 - Creating a Culture of Belonging and Inclusion

    12:20 - Navigating Uncertainty: From 'Me' to 'We' Mindset

    32:29 - Fixing the Environment, Not the Individual

    33:51- Data-Driven Insights for Organizational Improvement

    34:09 - The Power of Vulnerability and Trust in Leadership

    36:31 - Connecting with Intrinsic Motivations for Success

    41:18 - Feedback as a Catalyst for Growth and Development

    49:48 - Bridging the Gap in Multi-Generational Teams

    Click here to download the State of the Manager Report mentioned during this interview.

    If you've enjoyed this episode, please subscribe, follow and leave a review.

    Learn more about Culture Amp at www.cultureamp.com or @cultureamp on Instagram


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    6 June 2024, 1:34 am
  • 13 minutes 56 seconds
    Airbnb's Hospitality Expert: The conditions required to do the best work of your life with Chip Conley

    In this episode, Damon Klotz and Chip Conley explore what it means to be a modern elder, ponder the notion of our identity being wrapped up in our work, and what role the manager can play in creating the environment and culture to do the best work of your life.

    If you'd like to listen to the full episode with Chip click here: https://www.cultureamp.com/podcast/how-to-learn-unlearn-stay-curious-at-work-with-chip-conley

    Learn more about Culture Amp by heading to www.cultureamp.com

    We believe in creating a better world of work, if that’s important to you too, please subscribe and leave us a review to make sure you don’t miss an episode.

    If you missed Culture First Virtual 2024, you can now watch all of the sessions on demand from people like Esther Perel, Megan Rapinoe, and Ben Crowe. Click this link to download your favourite session.



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    18 April 2024, 3:26 am
  • 5 minutes 9 seconds
    Your invite to hear from Esther Perel, Megan Rapinoe & Ben Crowe at Culture First Global 2024

    Join Damon at Culture First Virtual 2024 to hear from Esther Perel, Megan Rapinoe and Ben Crowe. Register here to get your free ticket & a thank you for being a Podcast listener. Register now.


    This May, people leaders and culture creators from all over the world will gather to share innovative ideas and insights on improving organizational culture.


    Join us at Culture First Global 2024, a free virtual conference where leaders connect on culture at work, to hear from Esther Perel, Megan Rapinoe, and an outstanding lineup of thought leaders and industry experts.


    Join Damon at Culture First Virtual 2024 to hear from Esther Perel, Megan Rapinoe and Ben Crowe. Register here to get your free ticket & a thank you for being a Podcast listener. Register now.

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    10 April 2024, 8:00 pm
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