Want to build a more collaborative and driven culture? It starts with humility. 

To see what that humble mentality looks like in action, listen to this conversation with Alan Shaw, the CEO of Norfolk Southern railway.

For him, leadership is about supporting other people as they discover the answers. And as you’ll hear today, that emphasis on humility is helping him launch a bold new strategy and navigate a really tough crisis.

You’ll also learn:

• How to get buy-in on a big idea or plan
• The most important actions to take in a crisis
• A tip that could transform your career path
• How to build a strategy around growth

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The How Leaders Lead mobile app

Download the app and scale up your leadership skills in under 2 minutes a day

Audiobook lovers, this one’s for you! In this special episode you’ll hear a preview of the audiobook version of How Leaders Learn: Master the Habits of the World’s Most Successful People. It’s your guidebook to developing the habits, skills, and mindset of the most successful people in the world.

To start listening to the audiobook right away:

1. Use your credit on Audible
2. Purchase on Spotify
3. Get it anywhere audiobooks are sold

How Leaders Learn has been on the USA Today and Publishers Weekly Bestsellers List for 6 straight weeks – so I know you’re going to love listening to it!I If you do, be sure to leave a review so that it continues to reach more leaders across the world. 

On this episode of 3 More Questions, you'll hear David Novak's answers to:

1. What’s your advice to leaders who struggle with wanting to control every part of their business?
2. How do you know and then come to terms with the fact that the result you want is unlikely?
3. What’s your take on Will's advice to pick the person you want to work for – not the company you want to work for?

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GO DEEPER

• Scale up your leadership skills in 2 minutes a day with the How Leaders Lead app — Download today in the App Store
• Get coaching from David by signing up to receive his Weekly Leadership Plan. It builds on each podcast episode by offering actionable steps you can take each week to incorporate the learnings from the episode into your leadership style. It only takes about 5 minutes and is a great way to start off your week!
• Subscribe to the How Leaders Lead podcast to ensure you never miss an episode!

As leaders, how we make people feel is SO important.

This week, learn how to make the people you serve feel seen and understood. It’s the power of “unreasonable hospitality,” a term that helped Will Guidara make his restaurant, Eleven Madison Park, the #1 restaurant in the world in 2017. 

You don’t have to be in the hospitality industry to find lots of takeaways here to help your business rise to the top.

You’ll also learn:

• Why you should tell people what you’re good at
• How to give criticism
• The big risk you take by thinking you need to be perfect all the time
• Two keys to building a learning culture

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FEATURED RESOURCE

The How Leaders Lead mobile app

Download the app and scale up your leadership skills in under 2 minutes a day

On this episode of 3 More Questions, you'll hear David Novak's answers to:

1. What’s your take on the difference between management and leadership and is it important to make that distinction?
2. How would you have approached the situation Charlie was in where he had to convince people that doing what made Visa successful initially wasn’t going to be what kept them successful moving forward?
3. What’s your take on how leaders can create a sense of urgency in their people?

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GO DEEPER

• Scale up your leadership skills in 2 minutes a day with the How Leaders Lead app — Download today in the App Store
• Get coaching from David by signing up to receive his Weekly Leadership Plan. It builds on each podcast episode by offering actionable steps you can take each week to incorporate the learnings from the episode into your leadership style. It only takes about 5 minutes and is a great way to start off your week!
• Subscribe to the How Leaders Lead podcast to ensure you never miss an episode!

Every leader casts a shadow. 

As a leader, you can’t just SAY what your priorities and values are (although that’s crucial).

You’ve got to set the example yourself, so your decisions and actions align with those priorities. 

To see how it’s done, listen to this conversation with Charlie Scharf, the CEO and President of Wells Fargo. He took over in 2019, which, as you may recall, was a real low point in the company.

Hit play now to hear how he’s leading the turnaround there — and why leaders can accomplish SO much more when they set the right example for their teams. 

You’ll also learn:

• How to drive change in a culture of complacency
• The key factor most people overlook in a turnaround
• What really defines your culture (it’s not what you think)
• Why it’s OK if your career path isn’t a straight line

———

FEATURED RESOURCE

The How Leaders Lead mobile app

Download the app and scale up your leadership skills in under 2 minutes a day

On this episode of 3 More Questions, you'll hear David Novak's answers to:

1. How could leaders use the idea of "wins above replacement" to evaluate talent for their organization?
2. What’s the most important aspect of self coaching and how can leaders develop that skill?
3. What do you think about scaling the genius of one person throughout an organization and to thousands of customers? 

———

GO DEEPER

• Scale up your leadership skills in 2 minutes a day with the How Leaders Lead app — Download today in the App Store
• Get coaching from David by signing up to receive his Weekly Leadership Plan. It builds on each podcast episode by offering actionable steps you can take each week to incorporate the learnings from the episode into your leadership style. It only takes about 5 minutes and is a great way to start off your week!
• Subscribe to the How Leaders Lead podcast to ensure you never miss an episode!

We all know having a mission is vital in leadership, but we don’t always know how to build a team around it. 

To learn how, look no further than this episode with Rocky Collis, the CEO of Mustard.

Mustard is a sports coaching app that’s backed by Drew Brees, Justin Rose, Nolan Ryan, and Mia Hamm, just to name a few.

And it’s Rocky’s relentless focus on Mustard’s mission that has helped him and his team set clear priorities, attract top talent, and get those A-list investors on board.

It can help you do the same for your organization—listen now and see how! 

You’ll also learn:

• How to get better at practically anything
• The #1 trait you need when hiring for a startup
• What matters most when you’re developing technology
• The hidden side of your priorities

———

FEATURED RESOURCE

The How Leaders Lead mobile app

Download the app and scale up your leadership skills in under 2 minutes a day

In this episode, we take all the great wisdom from the last three months and highlight the most impactful takeaways for you.

The Best Of Q2 features leadership insights from these incredible leaders:

• Neil Blumenthal and Dave Gilboa, co-CEOs of Warby Parker
• Jon Rahm, Professional golfer
• Kevin Hochman, CEO of Brinker International (Chili’s and Maggiano’s)
• Hal Rosenbluth, Chairman & CEO of New Ocean Health Solutions
• Bill Mudd, President & COO at Churchill Downs
• Val Ackerman, Commissioner of the Big East Conference
• Rory McIlroy, Professional golfer
• Steve Squeri, Chairman and CEO of AMEX
• David Novak, Cofounder and former CEO of Yum! Brands
• Steve Duncker, Former Chairman of NYRA
• Irina Novoselsky, CEO of Hootsuite and former CEO of CareerBuilder
• Eric Church, CMA Entertainer of the Year and a 10-time GRAMMY nominee

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FEATURED RESOURCE

The How Leaders Lead mobile app

Download the app and scale up your leadership skills in under 2 minutes a day

On this episode of 3 More Questions, you'll hear David Novak's answers to:

1. What is your favorite Eric Church song?
2. As a huge fan of giving and receiving feedback, what's your take on the idea that getting feedback when you have a strong vision can be dangerous? 
3. What’s the best advice you can give leaders trying to determine their vision for their company?

———

GO DEEPER

• Scale up your leadership skills in 2 minutes a day with the How Leaders Lead app — Download today in the App Store
• Get coaching from David by signing up to receive his Weekly Leadership Plan. It builds on each podcast episode by offering actionable steps you can take each week to incorporate the learnings from the episode into your leadership style. It only takes about 5 minutes and is a great way to start off your week!
• Subscribe to the How Leaders Lead podcast to ensure you never miss an episode!

Every leader needs to have the courage of their convictions. 

If you’re not committed to your vision, why should anyone else be? 

Listen to this episode with Eric Church, a country music artist, 10-time GRAMMY nominee, and entrepreneur. You’ll find a new source of strength as a leader when you learn how to commit to your vision.

You’ll also learn:

• How to recognize the “right” risks to take
• Advice for balancing your vision with others’ feedback
• How to differentiate your product in a crowded category
• What Taylor Swift told him after he got fired from the Rascal Flatts tour

———

FEATURED RESOURCE

The How Leaders Lead mobile app

Download the app and scale up your leadership skills in under 2 minutes a day