The former CEO of KFC and Popeye's doesn't love talking about success, of which she's had plenty. No, in fact she's more interested in life's stumbles, in the complexity of failures, and what they have to teach her and her team. Her leadership style is highly relational ("I must know you to grow you," she says). Bachelder became President of KFC years later, but a job that started as a major opportunity wound up being a massive failure. In this conversation with Guy Raz from 2020: How Bachelder learned from her failures and went on to turn Popeyes into one of the biggest success stories of the past decade.
The legendary CEOs of the 1990s included Jack Welch of GE and John Chambers of Cisco, who was on our show last season. Another dominant figure was Lou Gerstner of IBM, the first IBM CEO recruited from outside the company. When he became CEO in 1993, IBM was struggling against competitors like Microsoft, Dell, and Compaq. Gerstner famously declared, "The last thing IBM needs right now is a vision," and instead focused on breaking through internal bureaucracy and making tough decisions. His approach transformed IBM, boosting its market cap from 29 billion to 168 billion over nine years. In this 2020 conversation, Lou shares his journey to the CEO role and the principles behind IBM's turnaround.
Brad Smith, the former CEO and now Chairman of the Board at Intuit, knows first hand why vulnerability and failure are intrinsic to good leadership. At one point in his career he lost $40 million for a company and then...got promoted. Smith, heavily influenced by his father's wisdom (i.e. "put a chink in your own armor") leaned into the power of authenticity, humility, and vulnerability to inspire others. At Intuit, Smith led the company through one of its most significant transformations, reinventing it into a high-powered cloud-based platform and reigniting a startup culture within a decades-old software firm. In this 2019 conversation, leadership principles meet real-world application. The watchwords? Authenticity and vision.
In this episode, Dr. Sarah Elizabeth Lewis, a Harvard professor of History of Art and Architecture and African and African American Studies, joins Guy to discuss the role of failure in achieving mastery. Dr. Lewis, author of "The Rise: Creativity, the Gift of Failure, and the Search for Mastery," delves into the concept of the “ever onward almost” in art, athletics, and business leadership. Learn more from this 2022 conversation about how failure can be a powerful catalyst for success.
More about Dr. Lewis: She served on President Obama's Arts Policy Committee, and is the creator of the Vision and Justice project, which explores the intersection of visual art, race, social justice, and democracy. Dr. Lewis's project has led to an exhibition, an award-winning Aperture magazine issue, a popular TED Talk, and a Harvard class that's now part of the core curriculum.
Mentions:
--Franklin Leonard, who co-hosts The Black List Podcast. More info here: http://luminary.link/blacklist
Sanjiv Yajnik, is someone who embraces risk and adapts to change with remarkable resilience. Sanjiv's career began as a marine engineer, spending over a decade at sea, working for major shipping companies. His dedication and all-in approach to engineering propelled his maritime career. However, Sanjiv took a bold leap, leaving his promising career in India to move to Canada and pursue an MBA. Today, Sanjiv serves as the President of Financial Services at Capital One, renowned for his purpose-driven leadership and agile risk management. How a young man from Calcutta navigated from 13 years at sea to helping steer one of the most influential financial institutions.
Initially reluctant to go to Medtronic, his time at that company ultimately became a life changing experience for Bill George. Not only did he usher the company into the Fortune 500 and grow the enterprise value of the company by 60x, he really started to lock in on his growing passion to influence leadership. Then, his career took a turn toward academia and the study and teaching of leadership at Harvard Business School. (In fact, Guy actually took Bill George's class at Harvard in 2008, This conversation took place in 2020). Of the many books Bill George has authored, True North: Discover Your Authentic Leadership has become a seminal book in leadership studies. "Instead of exerting power over people," he says "empowerment is the way to go."
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