Playbook for Amazon Podcast

Playbook for Amazon Podcast

Jeff Lieber, founder of TurnKey Product Management, shares about his experience helping clients to grow their sales on Amazon. He shares the strategies that are working TODAY for his clients and gives you actionable tips for helping your e-commerce sales to thrive!

  • 13 minutes 55 seconds
    Episode 107: Mastering Amazon Product Selection: A Guide to Launching Successful Products

    https://youtu.be/8ZL53O44pfE?si=DqF5S_iI55x6JSd2

    How to Choose Winning Products for Amazon Sellers

    Key Factors to Consider When Selecting Your Next Amazon Product

    In the competitive world of Amazon selling, choosing the right product can make or break your success. This guide outlines essential factors to consider when selecting your next Amazon product:

    1. Market Demand: Look for products where the top seller generates at least $100,000 per month, and the 10th-ranked seller makes $30,000 monthly.
    2. Competition: Aim for niches where the 10th-ranked product has fewer than 500 reviews, indicating room for new entrants.
    3. Differentiation: Find at least one way to make your product stand out from competitors.
    4. Price Point: Target products in the $9.99 to $150 range for optimal profitability.
    5. Repeat Purchase Potential: Consider products that customers will buy regularly.
    6. Size and Weight: Smaller, lighter products often have better profit margins due to lower shipping costs and Amazon Fees.
    7. Brand Vision: Ensure your product aligns with your overall brand strategy and appeals to your target customer avatar.
    8. Product Line Potential: Plan for at least five complementary products to build a robust catalog.

    By following these guidelines and using tools like Jungle Scout or Helium10, you can increase your chances of launching a successful product on Amazon.


    17 September 2024, 4:15 pm
  • 11 minutes 3 seconds
    Episode 106: How To Boost Your Amazon Post

    https://youtu.be/x0GRYflLwLI

    Maximize Your Amazon Posts for Better Visibility

    New Boosting Feature Offers Exciting Opportunities for Sellers

    Amazon Posts, the platform’s social media-like feature, has recently introduced a game-changing option: post boosting. This new capability allows sellers to amplify their reach and engagement, similar to promoted posts on other social media platforms. By leveraging boosted posts, brands can significantly increase their visibility on Amazon, potentially driving more traffic to their listings and storefront.

    To make the most of this feature, it’s crucial to understand what makes a post eligible for boosting. Amazon has set specific criteria that posts must meet:

    1. Community Guidelines: Ensure your content adheres to Amazon’s community standards, avoiding prohibited language, hate speech or violence.
    2. Image Quality: Use high-resolution images (minimum 1000×1000 pixels, maximum 10,000 pixels on the longest side) to allow customers to zoom in and see details.
    3. File Formats: Stick to JPEG (preferred), TIF, PNG, or GIF formats, with a maximum file size of 10 MB.
    4. Video Specifications: For video posts, maintain a minimum resolution of 540×960 pixels (1080×1920 recommended), with a length between 6 and 45 seconds.

    Boost your brand

    When creating content for your Amazon Posts, consider these strategies:

    1. Showcase new product launches
    2. Use lifestyle images demonstrating your product in use
    3. Create seasonal content to stay relevant
    4. Highlight product features with close-up shots
    5. Draw inspiration from successful competitors in your category

    By following these guidelines and implementing creative strategies, you can create compelling posts that are not only eligible for boosting but also resonate with your target audience. Remember, the key to success with Amazon Posts is to provide value to your customers while showcasing your products in an engaging and authentic way.


    7 August 2024, 6:49 pm
  • 30 minutes 28 seconds
    Episode 101: Key Takeaways from Protecting Your Amazon Brand’s Intellectual Property

    https://youtu.be/CIM2Kv4dCXA

    Understanding Intellectual Property Protection on Amazon:

    Insights from Thorncrest’s Keith Harmon

    In a recent episode of the Amazon Playbook Podcast, hosted by Brad Enright of TurnKey Product Management, Keith Harmon from Thorncrest provided invaluable insights into intellectual property (IP) protection for Amazon sellers. Here’s a concise recap of the conversation, highlighting key points and actionable steps for sellers to safeguard their brands.

    Why IP Protection Matters
    Keith emphasized the critical importance of protecting intellectual property on Amazon. Unauthorized sellers and counterfeit products can severely impact a brand’s sales and reputation. Setting up robust IP protections is not just a legal necessity but a strategic business move to ensure long-term success.

    Key Steps for Amazon Sellers
    1. Trademark Registration: Registering a trademark is a fundamental step. It allows sellers to enroll in Amazon’s Brand Registry, providing tools to protect their brand against unauthorized sellers.
    2. Consider Copyrights and Patents: While copyrights can be costly and complex, they offer another layer of protection. Patents are essential for unique inventions and products. Consulting with an attorney can help determine if these are necessary for your business.

    3. Monitor Unauthorized Sellers: High-ticket items are particularly vulnerable to unauthorized sellers. Regularly monitor your listings and take swift action against any infringements.


    thorn-crest.com

    Handling Infringements
    When encountering IP violations, Keith advises sellers to:

    1. Submit Complaints via Brand Registry: Utilize the tools provided by Amazon to report and remove unauthorized listings.

    2. Delegate When Necessary: If the issue is persistent and time-consuming, consider hiring professionals like Thorncrest to manage and enforce your IP rights.

    International Considerations
    Enforcing IP rights internationally can be complex due to varying laws. Brands selling globally should consider international trademarks and monitor specific marketplaces notorious for counterfeits. Setting up selective distribution agreements can help control where and how products are sold.
    Proactive Measures
    Proactive IP management can prevent issues before they escalate. Regularly updating agreements with distributors, monitoring third-party marketplaces, and maintaining transparent pricing strategies are crucial. Engaging with legal services to oversee these aspects can save significant costs in the long run.

    Keith Harmon’s insights underscore the importance of comprehensive IP protection for Amazon sellers. By taking proactive steps and utilizing available tools, brands can safeguard their products and maintain their market position. For detailed guidance and assistance, Thorncrest offers specialized services to help sellers navigate these challenges effectively.  


    Ready to safeguard your Amazon brand

    1 August 2024, 5:57 pm
  • 18 minutes 13 seconds
    Episode 103: Maximizing Sales with Amazon Subscribe and Save Coupons

    https://youtu.be/x0GRYflLwLI

    Maximizing Sales with Amazon Subscribe and Save Coupons

    Increase Customer Retention and Boost Sales with Targeted Promotions

    Amazon’s Subscribe and Save program offers a fantastic opportunity for sellers to increase customer retention and boost sales through regular, automatic orders. By enrolling your products in this program, customers can receive their favorite items at a discount, delivered at regular intervals. This convenience, combined with cost savings, makes it an attractive option for many buyers.To set up Subscribe and Save coupons, you first need to ensure your products are eligible for the program. Once enrolled, you can offer discounts on the first order to entice new subscribers. Typically, sellers can choose from three base discount options: 0%, 5%, or 10%, with an additional one-time discount for new subscribers. This strategy not only encourages initial subscriptions but also fosters long-term loyalty.

    WNOA 2024 Thumbnails

    The benefits of Subscribe and Save coupons extend beyond customer retention. These coupons enhance your product’s visibility on Amazon, appearing prominently on product pages and in search results. Successful campaigns have shown that these coupons can significantly boost sales and customer engagement. To maximize the effectiveness of your coupons, it’s crucial to find the right balance between attractive discounts and profitability. Continuously monitor performance and be ready to adjust your strategy based on customer feedback and sales data.

    In conclusion, utilizing Amazon’s Subscribe and Save coupons can be a game-changer for your business. By implementing this strategy, you can increase customer loyalty, enhance visibility, and ultimately drive sales growth. Start leveraging this tool today to unlock its full potential


    Ready to find your winning product on Amazon

    23 July 2024, 6:24 pm
  • 14 minutes 46 seconds
    Episode 102: AI Secrets for Amazon Success: Unlocking Competitive Insights

    https://youtu.be/ThzP0Q9qAqk

    AI Secrets for Amazon Success: Unlocking Competitive Insights

    Elevate Your E-commerce Game with AI Analysis

    Dive into Data Discoveries for Competitive Success

    In the February 2024 roundtable, the spotlight was on harnessing AI for competitor analysis, particularly tailored for Amazon. Attendees delved into the utilization of AI platforms such as ChatGPT, Bard, and Clod to extract insights on various fronts like category exploration, scrutinizing sales copy, interpreting reviews, and deriving insights from product images. Leveraging AI’s capabilities, businesses can efficiently gather data to inform their Amazon strategies, saving time and obtaining invaluable competitive intelligence.

    AI Secrets for Amazon Success

    Participants gained insights into how AI can facilitate the dissection of competitors’ sales copy to pinpoint crucial benefits, keywords, and trends, empowering them to refine their product listings for better appeal. Furthermore, AI-powered analysis of customer reviews offers a wealth of information on prevalent concerns, strengths, and weaknesses of rival products, assisting businesses in enhancing their offerings to align more closely with customer preferences. Additionally, AI tools like Bard provide valuable insights from competitors’ product images, serving as inspiration for creating visually captivating and informative content.

    Throughout the discussion, emphasis was placed on furnishing adequate context to AI prompts to ensure precise and insightful outputs. By seamlessly integrating AI into their Amazon strategies, enterprises can gain a competitive edge by making informed, data-driven decisions and staying ahead in the dynamic e-commerce landscape.


    Discover Competitive Advantaages with AI Data Analysis

    12 July 2024, 4:33 pm
  • 14 minutes 54 seconds
    Episode: 101 How to Maximize Your Brand Presence with Amazon Storefronts

    https://youtu.be/5g39QHP10hg

    Unlock the Full Potential of Your Amazon Storefront: Best Practices

    Effective Strategies to Boost Visibility and Sales on Amazon

    The Amazon storefront is a crucial tool for brand registry, offering businesses a dedicated space to showcase their brand and product catalog. Acting as a mini-website within Amazon, it provides extensive customization options and is accessible via seller listings, PPC ad placements, and external links. Setting up an Amazon storefront involves logging into Seller Central, navigating to the “Stores” section, and adding brand information, product images, videos, and infographics, including shoppable images for an engaging shopping experience.

    Amazon Storefront

    The benefits of the Amazon storefront include enhanced brand exposure through PPC advertising, brand consistency, and customer engagement via Amazon Posts. It also allows businesses to drive external traffic to their storefront, increasing conversions. Best practices for designing a storefront include competitor analysis, organizing tabs and categories for easy navigation, and creating high-quality content that highlights product benefits.

    Tracking and optimizing the storefront using Amazon’s insights is essential, allowing businesses to monitor visitors, views, sales, and top-performing pages, and to perform split tests and seasonal updates. A well-optimized Amazon storefront is vital for brand growth, necessitating continuous monitoring and updating to align with evolving customer preferences.


    Ready to find your winning product on Amazon

    4 July 2024, 5:25 pm
  • 10 minutes 50 seconds
    Episode 105: Effective Promotional Strategies for Amazon Prime Day

    https://youtu.be/-be8JcCccho

    Winning Promo Hacks for an Epic Amazon Prime Day

    Utilizing Coupons, Promo Codes, and Tiered Promotions

     Amazon Prime Day offers several promotional avenues to boost your sales, and understanding each can make a significant difference. Prime Exclusive Discounts are highly effective, but you can also leverage coupons, promotional codes, and tiered promotions. 

    Effective Promotional Strategies for Amazon Prime Day

     Coupons will be available for scheduling once Amazon announces the Prime Day dates. It’s advisable to match at least a 20% discount to stay competitive. Promotional codes and tiered promotions, such as “buy two, get 10% off,” can complement your discounts and drive higher order values. Combining these promotions strategically can enhance your overall sales performance. Additionally, brand-tailored promo codes target specific audiences, such as abandoned cart shoppers or new customers, offering a personalized touch that can boost conversions. Preparing these promotional tools ahead of time and ensuring they align with your pricing strategy will position you well for a successful Prime Day


    Ready to find your winning product on Amazon

    12 June 2024, 4:59 pm
  • 10 minutes 50 seconds
    Episode 100: How to Pick a Winning Product on Amazon: 11 Rules for Success

    https://youtu.be/BvufZVUH-9I

    Mastering Product Selection: Profitable Products on Amazon

    Insights, Tips, and Strategies to Help You Stand Out and Succeed on Amazon

    In this session, we’ll explore the nuances of choosing a winning product on Amazon. Whether you’re already exploring the platform or honing in on your options, let these 11 rules guide you in selecting a product set for triumph.

    Rule #1: The #1 seller on Amazon is selling at least $100,000/month minimum
    This indicates a strong demand for the product and signifies potential opportunities for you to make an impact.

    Rule #2: The Number Ten Seller’s Performance
    Similarly, the number ten seller on Amazon should be selling at least thirty thousand dollars per month for your specific category. This shows that there is enough demand in the specific category that even the tenth seller has strong monthly sales. 

    Rule #3: The #10 seller on Amazon has less than 500 reviews
    Its standing is a result of a consistent commitment to delivering exceptional value and ensuring customer satisfaction. 

    Rule #4: You can find at least 1 way to make your version of the product unique and significantly better than 99% of your competitors (longer battery life, durability, user-friendliness, etc..)
    Differentiation is the key. Your product should offer a unique and superior feature compared to 90-99% of your competitors. It could be a distinct design, improved functionality, or enhanced quality.

    Rule #5: The Price Point is at least $9.99 – $150
    This range allows for flexibility in promotions, advertising, and maintaining healthy profit margins.

    Rule #6: Repeat Purchase Product capability
    Consider products that have repeat purchase potential. Items like coffee, supplements, and vitamins can encourage customers to become repeat buyers, contributing to long-term revenue growth.

    Rule #7: You can clearly define and imagine who your ideal customer avatar is that would be proud to share your brand’s products on social media or at a party for example
    Clearly define your ideal customer avatar. Understand their needs, preferences, and pain points. Your product should resonate with them, making them proud to share it with others.

    Rule #8: Smaller and Lighter (ping pong balls) is better than big and heavy (like a ping pong table) because of cheaper storage and shipping costs.
    When choosing a product, prioritize smaller and lighter options. Amazon fees can be significant, and reducing size and weight helps optimize profitability.

    Rule #9: You can think of at least 5 other products that compliment this product and would serve the same customer and fit under your brand.
    Choose a product that can be complemented by at least five other related items. By offering a range of products that cater to the same customer base, you can increase the lifetime value of each customer.

    Rule #10: Avoid Low-Price Commodities
    Steer clear of low-price commodities like paperclips or easily sourced items with narrow profit margins. Aim for products with at least 50% profit margins to ensure a sustainable business model.

    Rule #11: Low legal liability or infringement issues (patents/trademarks)
    Lastly, ensure your product selection has minimal legal liability, including issues related to patents and trademarks. Avoid products with potential infringement complications.
    Selecting the right product is crucial for the success of any business. By following these rules, you can increase your chances of choosing a profitable and sustainable product. Remember to focus on customer demand, product complementarity, and legal considerations, while avoiding low-price commodities. With thorough research and strategic decision-making, you can find a product that will not only attract customers but also bring in long-term profits. Keep these rules in mind as you continue your journey towards building a successful business.
    Remember, these rules serve as guidelines rather than strict mandates. Adjust them based on your specific situation and industry. Leverage tools like Jungle Scout, Helium 10, or AI programs to aid your research process.
    Building brand recognition, understanding your target audience, and creating a cohesive product lineup are additional steps to ensure long-term success.
    Take your time, and always stay informed about market trends. With a well-executed product selection strategy, you’re on your way to achieving success on Amazon.


    Ready to find your winning product on Amazon

    5 February 2024, 8:32 pm
  • 27 minutes 16 seconds
    Episode 99: Overcoming Amazon Seller Support Issues with Seller Candy

    https://youtu.be/UXNapqDV8J0

    Why Is Amazon Seller Support So Frustrating?

    Selling on Amazon has some challenges, especially when dealing with seller support. Long wait times, inconsistent or unhelpful answers, and policies that restrict your ability to edit listings can leave sellers frustrated and losing sales. 

    To help sellers optimize their time and focus on growing their business, we spoke with Arvin Teano, Chief Delivery Officer at Seller Candy, on the Amazon Playbook podcast. Seller Candy offers dedicated account managers to handle seller support issues so sellers don’t have to. 
    Key Takeaways:
    Be sure to thoroughly troubleshoot issues yourself before contacting seller support. Follow all the steps they recommend. This shows you’ve done your diligence when you do need to get the issue resolved.
    The top problems Seller Candy helps resolve are restricted listings, buy box issues, updating listings and brand registry, inventory discrepancies, and reimbursements.
    Seller Candy managers have experience working for Amazon seller support. They know workarounds and can get issues properly escalated and resolved.
    Using Seller Candy frees up sellers’ time to focus on critical business priorities rather than spend a lot of time communicating with seller support.
    Seller Candy handles issues for both Seller Central and Vendor Central accounts. They can be given access to all or part of the seller’s account based on the seller’s comfort levels.
    Flat files are key to managing listings but can damage your account if misused. 90% of Seller Candy’s work involves expertise in properly using flat files. 
    No seller wants to waste time battling seller support. Check out SellerCandy.com to see if their team of Amazon experts can help resolve your seller support headaches.


    Allow Seller Candys team of experts handle your seller support

    29 November 2023, 8:03 pm
  • 10 minutes 50 seconds
    Episode 98: Brand Tailored Promotions: A Secret Weapon to Skyrocket Your Amazon Sales

    https://youtu.be/2z64nwkJ_VU

    Learn how to use Brand Tailored Promotions to target specific audiences, boost sales, and increase customer loyalty.

    Brand Tailored Promotions is a powerful tool that allows you to create targeted discounts for specific audiences. It’s a hidden gem in the Amazon seller central, but it’s not well-known by many sellers.

    Here’s the secret: Brand Tailored Promotions can help you skyrocket your Amazon sales.

    By using Brand Tailored Promotions, you can:
    • Re-engage at-risk customers and win them back.
    • Convert brand card abandoners into paying customers.
    • Reward brand followers for their loyalty.
    • Keep high-spend customers coming back for more.
    • Attract potential new customers and introduce them to your brand.
    • Nurture promising customers and turn them into loyal customers.
    • Encourage recent customers to repurchase your product.
    • Reward repeat customers for their continued support.
    • Show your appreciation to top-tier customers and keep them coming back.
    Here are some dates to keep in mind when using Brand Tailored Promotions:
    • October 24th – November 24th: Only run coupon clippings during this time, as other promotional types can affect Black Friday promotions.
    • November 25th (Cyber Monday) – December 15th: Target brand card abandoners and potential new customers.
    • December 16th – December 23rd: Target high spend customers, top tier repeat customers, and brand followers.
    Here are some tips for using Brand Tailored Promotions effectively:
    • Target the right audiences with the right discounts. For example, you may want to offer a higher discount to at-risk customers than to repeat customers.
    • Create personalized messaging for each audience. This will help to make your promotions more relevant and appealing to your customers.
    • Track the results of your promotions. This will help you to see which audiences and promotions are most effective.
    Overall, Brand Tailored Promotions is a powerful tool that can help you to boost your sales on Amazon. By using it effectively, you can engage and convert customers at every stage of the buyer journey.


    Ready to start using Brand Tailored Promotions and skyrocket your Amazon sales?

    9 November 2023, 7:50 pm
  • 22 minutes 50 seconds
    Episode 97: How to Get More Amazon Product Reviews: Tips to Increase Trust in Your Product

    https://youtu.be/Kd6IMvHqEO4

    5 Proven Ways to Get More Amazon Product Reviews

    Product reviews make or break products on Amazon. Just glance at a listing with 50+ ratings averaging 4.5 stars, and you’ll be hooked. A listing with zero reviews? Not so tempting. As an Amazon seller, getting reviews is crucial for driving conversions and establishing credibility. But where do you start when your product is still unknown?
    In this podcast, Amazon expert Mary goes over some proven tactics for collecting more reviews in a compliant way. Use these strategies to give your product the social proof it needs to succeed on Amazon.
    Key Takeaways:
      • Use Amazon Vine when launching new products. This program lets you enroll products to receive up to 30 free reviews from vetted Amazon reviewers. It costs $200 per parent SKU but can give you a major boost out the gate.
      • After the Vine reviews come in, tap your friends and family network (in a careful way). Have them organically purchase and leave honest reviews. Space these out over time and avoid reviewers who share your IP address.
      • Send review requests to customers. Amazon allows this directly from the orders page. Use browser extensions like Jungle Scout to streamline the process. Wait at least 2-3 weeks so customers have time to try the product.
      • Check the review dashboard for any 1-3 star reviews and reach out to dissatisfied customers. Offer assistance or refunds, but never ask for reviews to be changed or deleted.
      • Create a review funnel using marketing inserts. Drive traffic to a landing page that rewards customers and nudges them to leave Amazon reviews before redirecting to your product page. This builds your email list too.
    Getting reviews requires patience and persistence, but it’s essential for every Amazon seller early on. Use these proven strategies to kickstart your product’s credibility and social proof. Don’t take shortcuts that violate Amazon’s terms of service. Maintain a long-term, customer-focused mindset with reviews.  
    What’s worked for building up your Amazon product reviews? Have you tried any of these strategies?


    Ready to get more Amazon reviews and boost your product's credibility?

    4 October 2023, 7:51 pm
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