Lori Hardtke didn't want to be mired in day-to-day operations of her business, so she made sure to set her team up for success. The Hawaii resident chats with ChannelPro Tech Editor Matt Whitlock a little bit about her latest passion project, the Profit Builder Blueprint business coaching endeavor, practical steps she took to streamline her business operations, the importance of documentation, and more!

Links mentioned in this episode:

The Profit Builder Blueprint website - http://profitfirst4msps.com/

Join us at our upcoming ChannelPro Network events, free for qualified attendees:

ChannelPro LIVE: Charlotte on Sept. 9-10 in North Carolina - https://events.channelpronetwork.com/2024-channelpro-live-charlotte?utm=cpw

ChannelPro Product Round-up: Achieving Sky High Customer Satisfaction With AI, a virtual event on Sept. 17 - https://events.channelpronetwork.com/channelpro-product-round-achieving-sky-high-customer-satisfaction-ai?utm=cpw

ChannelPro LIVE: Dallas on Oct. 9-10 in Texas - https://events.channelpronetwork.com/2024-channelpro-live-dallas?utm=cpw

ChannelPro DEFEND West in the L.A. area on Nov. 12-13 - https://events.channelpronetwork.com/2024-channelpro-defend-west?utm=cpw

Podcast24 promo code for our events

Join us at our upcoming ChannelPro Network events, free for qualified attendees:

Use promo code Podcast24 when registering.

See ChannelPro's full events schedule and register today! - https://events.channelpronetwork.com/upcoming-events?utm=cpw

"Chief Nerd" Chris Barber insists that networking is critical to building a successful MSP. It's important to get out there and show them a side of you they won't forget. Like he tells ChannelPro Tech Editor Matt Whitlock, Barber is "kind of a cartoon character," but people remember him. The pair discuss how joining organizations — from local chambers of commerce to groups specific to the industry, like the National Society of IT Service Providers — can be a game changer for MSPs, how these memberships can result in not just new clients but leads for even more, and how these connections can make a difference in buying decisions. There are plenty of insights in this episode that you won't want to miss!

Links mentioned in this episode:

Barber on LinkedIn - https://www.linkedin.com/in/christopherjbarber/

How MSPs Can Leverage MDR to Expand Their Security Business - https://www.channelpronetwork.com/2024/07/18/how-msps-can-leverage-mdr-to-expand-their-security-business/?utm=cpw

5 Creative Ways MSPs Can Uncover New Business Opportunities - https://www.channelpronetwork.com/2024/07/22/5-creative-ways-msps-can-uncover-new-business-opportunities/?utm=cpw

Join us at our upcoming ChannelPro Network events, free for qualified attendees:

ChannelPro DEFEND East on Aug. 7-8 in Iselin, NJ - https://events.channelpronetwork.com/2024-channelpro-defend?utm=cpw

ChannelPro LIVE: Charlotte on Sept. 9-10 in North Carolina - https://events.channelpronetwork.com/2024-channelpro-live-charlotte?utm=cpw

ChannelPro Product Round-up: Achieving Sky High Customer Satisfaction With AI, a virtual event on Sept. 17 - https://events.channelpronetwork.com/channelpro-product-round-achieving-sky-high-customer-satisfaction-ai?utm=cpw

ChannelPro LIVE: Dallas on Oct. 9-10 in Texas - https://events.channelpronetwork.com/2024-channelpro-live-dallas?utm=cpw

ChannelPro DEFEND West in the L.A. area on Nov. 12-13 - https://events.channelpronetwork.com/2024-channelpro-defend-west?utm=cpw

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What does it take for MSPs to get to good? If you Paco Lebron, it’s all about automation. Join Lebron as he sits down with ChannelPro Tech Editor Matt Whitlock for a rousing discussion on how automation can make a difference for MSPs who are struggling with standardization and repetitive tasks. They also chat about how to get past common challenges when trying to integrate AI and automation, how to enhance cybersecurity measures, and Lebron — who is an established podcaster himself — shares his 1% strategy. Tune in to learn what that’s all about and more!

Links mentioned in this episode:

Paco's MSP Unplugged podcast - https://www.mspunplugged.com/

Lebron on LinkedIn - https://www.linkedin.com/in/pacolebron/

TechCon Unplugged - https://techconunplugged.com/

7 Essential Marketing Tips for MSPs to Master Online Success - https://www.channelpronetwork.com/2024/07/16/7-essential-marketing-tips-for-msps-to-master-online-success/

AI and the MSP: Friend, Foe, or Frenemy? - https://www.channelpronetwork.com/2024/07/16/ai-and-the-msp-friend-foe-or-frenemy/

'Sad and Difficult Decision': Kaspersky to Wind Down U.S. Operations - https://www.channelpronetwork.com/2024/07/16/kaspersky-to-wind-down-u-s-operations/

Join us at our upcoming ChannelPro Network events, free for qualified attendees:

ChannelPro DEFEND East on Aug. 7-8 in Iselin, NJ - https://events.channelpronetwork.com/2024-channelpro-defend?utm=cpw ChannelPro LIVE: Charlotte on Sept. 9-10 in North Carolina - https://events.channelpronetwork.com/2024-channelpro-live-charlotte?utm=cpw ChannelPro Product Round-up: Achieving Sky High Customer Satisfaction With AI, a virtual event on Sept. 17 - https://events.channelpronetwork.com/channelpro-product-round-achieving-sky-high-customer-satisfaction-ai?utm=cpw ChannelPro LIVE: Dallas on Oct. 9-10 in Texas - https://events.channelpronetwork.com/2024-channelpro-live-dallas?utm=cpw ChannelPro DEFEND West is coming to the L.A. area on Nov. 12-13 - https://events.channelpronetwork.com/2024-channelpro-defend-west?utm=cpw

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Angela Hogaboom doesn't play around when it comes to security. The cybersecurity sentinel joins Tech Editor Matt Whitlock for a spirited conversation about her newest venture, Cyber Compliance Group. Hogaboom — who reveals that she went back to school after winning a bet — talks about her new "sensory-oriented" security firm's white-label partner program and answers three questions in rapid-fire format. Plus, she gives us a preview of the cool hacker standoff she will be part of in the upcoming ChannelPro DEFEND conference. You won't want to miss this episode!

Links mentioned in this episode:

Angela Hogaboom on LinkedIn - https://www.linkedin.com/in/angelahogaboom/   cybercompliancegroup.com - https://www.cybercompliancegroup.com/

5 Tech Companies Aim for Channel Dominance. Read Their Powerful Pitches to MSPs. - https://www.channelpronetwork.com/2024/07/09/5-tech-companies-aim-for-channel-dominance-read-their-powerful-pitches-to-msps/?utm=cpw

Next Generation of Cybersecurity Talent: Locked Out and Left Behind - https://www.channelpronetwork.com/2024/07/12/next-generation-of-cybersecurity-talent-locked-out-and-left-behind/?utm=cpw

6 Ways MSPs Play a Critical Role in SMB Digital Transformation - https://www.channelpronetwork.com/2024/07/15/6-ways-msps-play-a-critical-role-in-smb-digital-transformation/?utm=cpw

Join us at our upcoming ChannelPro Network events, free for qualified attendees:

ChannelPro DEFEND East on Aug. 7-8 in Iselin, NJ - https://events.channelpronetwork.com/2024-channelpro-defend?utm=cpw

ChannelPro LIVE: Charlotte on Sept. 9-10 in North Carolina - https://events.channelpronetwork.com/2024-channelpro-live-charlotte?utm=cpw

ChannelPro Product Round-up: Achieving Sky High Customer Satisfaction With AI, a virtual event on Sept. 17 - https://events.channelpronetwork.com/channelpro-product-round-achieving-sky-high-customer-satisfaction-ai?utm=cpw

ChannelPro LIVE: Dallas on Oct. 9-10 in Texas - https://events.channelpronetwork.com/2024-channelpro-live-dallas?utm=cpw

ChannelPro DEFEND West is coming to the L.A. area on Nov. 12-13. - https://events.channelpronetwork.com/2024-channelpro-defend-west?utm=cpw

Podcast24 promo code for our events.

Use promo code Podcast24 when registering.

See ChannelPro's full events schedule and register today! - https://events.channelpronetwork.com/upcoming-events?utm=cpw&_gl=1*19t2m3o*_gcl_au*MTk0NTc1MDIyMC4xNzE2MjIyMzQx

Plan, plan, plan! That’s the key when it comes to getting through an M&A unscathed, according to MSP accounting expert Rayanne Buchianico. The M&A maven hangs out with Tech Editor Matt Whitlock to discuss some tips to maximize your valuation, minimize liabilities, and she drops some surprising facts — including that not everyone is motivated by money (who knew?). Plus, she offers tips on how to manage a situation that feels like it’s spiraling into a “business divorce” and answers three questions in rapid-fire format. So, sit down, have a cup of coffee, and soak up some great advice on ensuring your deals don’t go South!

Subscribe to ChannelPro Weekly! Look for us in your favorite podcast app. More subscription options here: channelproweekly.libsyn.com.

Links mentioned in this episode:

• Learn more about ABC Solutions
• ChannelPro DEFEND Conference Heads to NJ, Promises to Lift Cybersecurity and Profitability of MSPs
•  How Browser Extensions Are Igniting the SaaS Data Protection Problem — and How You Can Take Control of the Situation
• Digital Agility: How MSPs Can Prepare Clients for Future Disruptions

Join us at our upcoming ChannelPro Network events, free for qualified attendees:

• ChannelPro Deep Dive: Strategies on Selling Cybersecurity Services on July 17
• ChannelPro Defend East on Aug. 7-8 in Iselin, NJ
• ChannelPro Defend West, Nov. 12-13, in the Los Angeles area.

Use promo code Podcast24 when registering.

See ChannelPro’s full events schedule and register today!

It isn’t often that MSPs WANT to hear from someone described as an “insurance dork” but Joseph Brunsman is the exception. The liability guru and former naval officer joins Tech Editor Matt Whitlock to chat about what MSPs need to do to avoid compliance traps. Brunsman shares what’s happening in the world of MSP regulations right now, shares suggestions on how not to get burned — with the “million-dollar MSP lawsuit” as an example — and he answers three questions in rapid-fire format. And along with all those nuggets of wisdom, he reveals a childhood cringe moment: When his grandmother took him to a matinee show of the first “Austin Powers” movie. In her defense, she had no idea what it was about. “Throw me a friggin’ bone here!”

Links mentioned in this episode:

Brunsman’s most popular YouTube video on the million-dollar MSP lawsuit. - https://youtu.be/7reZYdTmjhs

Brunsman’s YouTube channel, and on LinkedIn. - https://www.youtube.com/@JosephBrunsman/featured, https://www.linkedin.com/in/josephbrunsman/

Brunsman’s books - https://www.amazon.com/Books-Joseph-E-Brunsman/s?rh=n%3A283155%2Cp_27%3AJoseph+E+Brunsman

New Cybersecurity Center of Excellence Aims to Build Stronger Workforce,  Provide Key Services - https://www.channelpronetwork.com/2024/07/01/cybersecurity-center-of-excellence-seeks-to-build-stronger-workforce/?utm=cpw

Tips to Equip SMBs with Effective Cybersecurity Communication Plans - https://www.channelpronetwork.com/2024/06/25/tips-to-equip-smbs-with-effective-cybersecurity-communication-plans/?utm=cpw

Understand Your Audience: How to Build a Community via Organic Social Media - https://www.channelpronetwork.com/2024/06/25/understand-your-audience-how-to-build-a-community-via-organic-social-media/?utm=cpw

CrowdStrike and NinjaOne Executives Weigh In on Why Their Strategic Partnership Is Great News for MSPs - https://www.channelpronetwork.com/2024/06/21/crowdstrike-and-ninjaone-executives-weigh-in-on-why-their-strategic-partnership-is-great-news-for-msps/?utm=cpw

Join us at our upcoming ChannelPro Network events, free for qualified attendees:

ChannelPro Deep Dive: Strategies on Selling Cybersecurity Services on July 17 - https://events.channelpronetwork.com/channelpro-deep-dive-strategies-selling-cybersecurity-services?utm=cpw

ChannelPro Defend East on Aug. 7-8 in Iselin, NJ - https://events.channelpronetwork.com/2024-channelpro-defend?utm=cpw

ChannelPro Defend West, Nov. 12-13, in the Los Angeles area. - https://events.channelpronetwork.com/2024-channelpro-defend-west?utm=cpw

Use promo code Podcast24 when registering.

See ChannelPro’s full events schedule and register today! - https://events.channelpronetwork.com/upcoming-events?utm=cpw

Curious about “repeatability in AI?” In this latest episode of ChannelPro Weekly, Parisella hangs out with Tech Editor Matt Whitlock. Parisella offers tips on the easy, low-hanging fruit that will lead MSPs to profit from AI, how he’s involved in the first-ever Coney Island ComicCon, and he answers three questions in rapid-fire format. If you’re on the fence about AI, this episode may sway you in the right direction!

Links mentioned in this episode:

• Parisella on LinkedIn
• MSP Franchising: How to Determine If It’s Right for You
• Navigating Deepfake Threats: 5 Ways MSPs Can Counter Misuse
• Kaspersky Statement on the U.S. Commerce Department Determination
• TRENDING: 4 Companies Join Pax8 Marketplace, Offering Solutions, Automation, More

Join us at our upcoming ChannelPro Network events, free for qualified attendees:

ChannelPro Deep Dive: Strategies on Selling Cybersecurity Services on July 17

ChannelPro Defend East on Aug. 7-8 in Iselin, NJ

ChannelPro Defend West, Nov. 12-13, in the Los Angeles area.

Use promo code Podcast24 when registering.

See ChannelPro’s full events schedule and register today!

Business consumes most MSPs’ thought processes throughout the day, but sometimes you just need to vent — and The Tech Degenerates get that. In this latest episode of ChannelPro Weekly, Tech Editor Matt Whitlock chats with the group’s leaders Henry Timm and Dawn Sizer, both successful MSPs themselves. They share what draws people to the group, some of the topics broached on the Discord groups — ranging from the latest tech gadgets to managing daily stresses to what’s happening in members’ personal lives — and a little bit about themselves. It’s a show any degenerate, uh, tech enthusiast, won’t want to miss.

Subscribe to ChannelPro Weekly!

Look for us in your favorite podcast app. More subscription options here: channelproweekly.libsyn.com.

Links mentioned in this episode:

• The Tech Degenerates
• Sizer on LinkedIn
• Timm on LinkedIn
• Introducing ChannelPro’s Top 20 MSPs for 2024
• ChannelPro’s Top 24 Profit-driving Solutions for MSPs
• Usage-Based Pricing: Pia Introduces New Model for aiDesk in Exclusive Interview
• Midwest MSPs Treated to Personal Stories, Compelling Demos, and More at ChannelPro LIVE: Columbus Show

Join us at our upcoming ChannelPro Network events, both virtual and in person, free for qualified attendees:

ChannelPro Deep Dive: Strategies on Selling Cybersecurity Services on July 17

ChannelPro Defend East on Aug. 7-8 in Iselin, NJ

ChannelPro Defend West, Nov. 12-13, in the Los Angeles area.

Use promo code Podcast24 when registering.

See ChannelPro’s full events schedule and register today!

How many qubits does it take to render all encryption useless? In this latest episode of ChannelPro Weekly, Tech Editor Matt Whitlock is joined by Philip de Souza of Aurora to ponder that very question as they chat about quantum computing - why we need to start having the quantum conversation, where quantum computing is today, where it will be in 5-10 years, and the impact it will have on both security and MSPs. Plus, Philip details a recent trip to India complete with a "pants on fire" moment... and no, he's not a liar!

Subscribe to ChannelPro Weekly!

Look for us in your favorite podcast app. More subscription options here: channelproweekly.libsyn.com.

Links mentioned in this episode:

• OpenText Cybersecurity MSP/MSSP Survey Finds Customers Seek AI-led Comprehensive Security Expertise
• Pax8 Launches New Security Program
• The Human Firewall: How MSPs Can Train Employees to be the 1st Line of Defense
• Rising Demand and Evolving Expectations: Top MSP Trends to Watch
• Deepfakes + Generative AI = Major Problems for Business

Join us at our upcoming ChannelPro Network events, free for qualified attendees:

ChannelPro Product Round-up on June 18

ChannelPro Deep Dive: Strategies on Selling Cybersecurity Services on July 17

ChannelPro Live: Charlotte, September 9-10

 ALSO

ChannelPro Defend East on Aug. 7-8 in Iselin, NJ

ChannelPro Defend West, Nov. 12-13, in the Los Angeles area.

Use promo code Podcast24 when registering

With great power comes great responsibility — except for being good at trivia. In this latest episode of ChannelPro Weekly, Tech Editor Matt Whitlock assembles with Mike Bloomfield, “President Geek” of Staten Island-based Tekie Geek. They discuss how Bloomfield grew Tekie Geek from a solo MSP to a band of “IT Superheroes of Cybersecurity,” along with how the three “Cs” — clients, community, and culture — created a foundation for his company. Plus, Bloomfield shares his top pick for New Jersey dining, a prelude to ChannelPro Defend East this summer, and see how he fares when it comes to geek culture trivia as he impresses with the Sidious Revelation. We can do this all day!

Subscribe to ChannelPro Weekly!

Look for us in your favorite podcast app. More subscription options here: channelproweekly.libsyn.com.

Links mentioned in this episode:

• ChannelPro LIVE: Baltimore Builds MSP Relationships, AI Wows Them
• Deepfakes + Generative AI = Major Problems for Business
• Verizon’s Strategic Vision for MSPs: A Conversation with Channel Chief Mark Tina
• AI Is Big, and That Means Risk with New Vendors

Join us at our upcoming ChannelPro Network events, free for qualified attendees:

ChannelPro LIVE: Columbus on June 5-6

ChannelPro Product Round-up on June 18

ChannelPro Deep Dive: Strategies on Selling Cybersecurity Services on July 17

ALSO

ChannelPro Defend East on Aug. 7-8 in Iselin, NJ

ChannelPro Defend West, coming in November to the Los Angeles area.

 Podcast24 promo code for our events

Believe it or not, this is the second straight episode with a reference to popular '80s flick, "The Goonies!" Matt Whitlock sits down with the new members of ChannelPro's editorial team: Jonathan Browning and Anjali Fluker. They talk about their career backgrounds, their vision for ChannelPro, what they've been hearing at big industry events, and have some fun sharing the cartoons they grew up with and favorite 1980s movies. "DuckTales," anyone?

Subscribe to ChannelPro Weekly! Look for us in your favorite podcast app. More subscription options here: channelproweekly.libsyn.com.

Index: Guest introductions: 01:12 ChannelPro MSP Advisory Board: 16:45 Part 2: 27:45 News and Events: 39:10

Links mentioned in this episode:

• MSPs React to Comprehensive, Aggressively Priced Kaseya 365
• What to Expect at ChannelPro's Event Next Week

Join us at our upcoming ChannelPro Network event, free for qualified attendees:

• ChannelPro LIVE: Baltimore, May 15-16 at the DoubleTree by Hilton Baltimore North Pikesville.
• ChannelPro Deep Dive: Bundling and Pricing Managed Services, a virtual event on May 22.

See our full events schedule and register today!