Michael Reddington: How a Certified Forensic Interviewer Unlocks Hidden Value In Every Conversation Michael Reddington, CFI, is a leading expert in strategic communication and persuasion. As President of InQuasive, Inc. and author of "The Disciplined Listening Method," he applies his background in forensic interviewing to business contexts. Reddington has trained over 15,000 participants from 50+ countries, teaching executives and professionals how to unlock hidden value in conversations and move people from resistance to commitment. His unique approach combines non-confrontational interrogation techniques with business communication best practices, offering insights on leadership, sales, negotiation, and interviewing. By integrating his forensic interviewing expertise with business communication best practices, Reddington developed the Disciplined Listening Method. This approach aims to help business professionals uncover hidden value in conversations and move people from resistance to commitment using ethical, strategic communication techniques. Reddington's work has been featured in major publications and he has lectured at prestigious universities worldwide. His expertise helps leaders and organizations enhance their ability to gather crucial information and influence positive outcomes in high-stakes interactions. Connect with Michael Reddington online: Website | LinkedIn | Twitter | YouTube | Amazon

Navigating Workplace Conflict: What to Say Next to De-Stress the Workday, Build Collaboration and Calm Difficult Customers Welcome to Your Partner In Success Radio! Today I welcome Karin Hurt and David Dye, renowned experts in leadership and workplace culture to the show. Together, they are the authors of Powerful Phrases for Dealing with Workplace Conflict, a practical guide that offers over 300 phrases to help navigate and resolve conflicts in professional settings. Karin Hurt is the CEO of Let's Grow Leaders and a former executive at Verizon Wireless, known for her engaging speaking style and her focus on fostering high-performance teams. David Dye, a former executive and elected official, is dedicated to helping leaders achieve transformational results while maintaining their humanity. In this episode, we’ll explore their insights on effective communication, conflict resolution, and how to create a more collaborative workplace. Get ready for some powerful strategies that can transform your professional relationships. Website | Amazon | X | LinkedIn - Karin Hurt | LinkedIn - David Dye

Overcoming Customer Hesitation: Why Prospects Stick with Their Suppliers Welcome to The Closers Inner Circle podcast with Denise Griffitts and Ben Gay III. In today's episode, we're diving into a crucial topic from "The Closers Part 2," specifically page 173, titled "But We Always Buy From Joe." This discussion explores the common challenge salespeople face when prospective customers are reluctant to change suppliers. We will unpack the various reasons behind this hesitation, focusing on the key word: 'change.' We will examine why customers often cling to existing supplier relationships, even when presented with potentially better alternatives. Some of the factors we'll explore include: The power of inertia in business decisionsThe role of trust and confidence in long-standing supplier relationshipsHow personal connections and a sense of loyalty can influence buying decisionsThe perceived risks associated with changing suppliers Ben will share insights on how salespeople can effectively address these concerns and overcome the "But We Always Buy From Joe" objection. We will discuss strategies for demonstrating value, building trust, and making the transition process as smooth as possible for potential clients. Denise Griffitts LinkedIn | Ben Gay III LinkedIn | Buy The Closers Books

Dianna Kokoszka is an accomplished entrepreneur, business leader, and author known for her significant contributions to leadership and personal development. She is the author of "Becoming More: You Can't Get to Better Until You Get to Different," a book designed to guide readers on a journey of personal and professional growth. With a background as an award-winning entrepreneur and former CEO, Kokoszka led KW MAPS Coaching and Training at Keller Williams Realty International for 13 years, establishing herself as a prominent figure in the business world and developing many leaders throughout her career. Her expertise includes being a practitioner of Neuro-linguistic Programming (NLP) and serving as a founding member of the John Maxwell Team of Certified Coaches. A lifelong learner, she has been mentored by John C. Maxwell since the mid-1990s. Kokoszka's passions lie in developing leaders and encouraging individuals to recognize and harness their innate potential. Kokoszka has been mentored by Dr. John C. Maxwell for over 28 years and travels alongside John and his team to numerous countries, engaging directly with Presidents and Prime Ministers incorporating value based training into their educational system. Her book, "Becoming More," blends hard-won business insights with proven models and real-life applications, inspiring readers to take control of their lives, reshape limiting patterns, and adopt a growth mindset. The book emphasizes a Be-Do-Have-Give approach to life and focuses on cultivating the "four energies of success." Website | Instagram | LinkedIn | Twitter

Author Dan Armstrong was inspired to write The Adventures of a Real-Life Cable Guy as a way to share the unique and often humorous experiences he encountered during his thirty-year career in the cable television industry. Initially, he had no idea that being a cable installer was even a profession; his childhood dreams leaned towards becoming an FBI agent or a police officer. However, at the age of twenty, he began working for a local cable company, which opened his eyes to a world filled with diverse characters and stories.Throughout his career, Armstrong collected anecdotes that ranged from the comedic to the tragic. He wanted to capture these moments—such as servicing both a million-dollar mansion and a modest trailer on the same day, saving lives, and witnessing poignant human experiences—to illustrate the rich tapestry of life that he encountered in people’s homes. His motivation also stemmed from a desire to reflect on how overcoming personal challenges, like his childhood speech impediment and experiences with bullying, shaped his resilience and storytelling abilities. By sharing these stories, Armstrong aims to entertain and inspire others, proving that even the most unconventional careers can lead to extraordinary narratives. Website | LinkedIn | Facebook | Instagram | Amazon

Join co-hosts of The Closers Inner Circle Podcast Ben Gay III and Denise Griffitts as we dive deep into the critical insights of "Sales Infiltration" from Ben Gay III's The Closers Pt 2! The chapter "Sales Infiltration" in Ben Gay III's The Closers Pt 2 is critical for anyone aspiring to achieve sales mastery, which is why we are revisiting it. This chapter offers essential strategies for penetrating new markets while emphasizing the psychological and relational aspects of selling.Key themes include understanding market dynamics, building trust with clients, and employing effective tactical approaches. By focusing on buyer behavior and fostering long-term relationships, sales professionals can enhance their effectiveness and navigate competitive environments. The insights provided in "Sales Infiltration" serve as a foundational guide for mastering the art of sales, making it a must-read for both novices and seasoned professionals alike. Whether you're a novice or a seasoned professional, this episode is packed with strategies to elevate your sales game. Don't miss out on the opportunity to unlock your sales mastery—tune in now! Denise Griffitts LinkedIn | Ben Gay III LinkedIn | Buy The Closers Books

From Prison to Pen: GC Brown's Journey of Redemption and Writing After spending 16 years in federal prison, GC emerged with a powerful perspective, claiming that his time behind bars was the best thing that ever happened to him. In this episode, we’ll dive into his remarkable journey of redemption and transformation.We’ll explore his passion for writing, which blossomed during his confinement, and how he honed his skills to become a published author. GC will share the stories behind his works, including his upcoming book SNIFF, set to launch soon, alongside his other series. We’ll also discuss his life before prison, the charges that led to his sentence, and what life looks like for him now as he embraces new opportunities with his family. Join us as we uncover GC Brown’s inspiring story of resilience and creativity! His commitment to writing emerged as a means of coping with his circumstances and expressing himself creatively. The act of writing not only provided an outlet for his thoughts and emotions but also allowed him to envision a future beyond his confinement. This transformative journey through writing enabled him to reshape his identity and purpose, leading to the publication of his works. Brown's experience illustrates how adversity can catalyze personal transformation and inspire new beginnings. Connect with GC Brown online: Website | Linkedin | Facebook | X | YouTube | Instagram

Transform Your Leadership Style: Insights from Sean Grace on Effective Questioning Sean Grace is a multifaceted professional known for his work as an author, coach, and advisor in business development. He is the owner of Peak Luma, a company that focuses on leadership development and training through effective communication and questioning techniques. His book, "The Art of the Question: A Guide for Seekers, Dreamers, Problem Solvers, and Leaders," emphasizes the significance of asking the right questions to foster innovation and improve interpersonal relationships in various business environments. Sean Grace's leadership development philosophy centers on the art and science of empathic communication. He emphasizes the importance of listening to understand, cultivating objective self-awareness, and fostering clear, concise communication grounded in mutual trust.With a background in performance studies from Juilliard and Purchase College, as well as finance from Wharton, Sean has built a successful career as a consultant and coach. His proven track record has established him as a trusted advisor and trainer for some of the world's most innovative organizations. Connect with Sean Grace online: Website | LinkedIn | Instagram | Facebook | Amazon

Starting a Successful Business on a Shoestring Budget with Marc Mawhinney's '3 Pillars Strategy' Today, we have a special guest, Marc Mawhinney, a leading coaching expert and the host of the popular podcast Natural Born Coaches. Marc is here to share his invaluable insights on “Starting a Successful Business on a Shoestring Budget with His ‘3 Pillars Strategy.’” In this conversation, we’ll dive deep into how you can build your online coaching business without relying on fancy funnels or expensive ads. Marc will reveal his proven strategies for increasing your fees and charging what you’re worth, all while overcoming adversity and navigating the challenges that come with starting out. With over 3000 days of daily emails under his belt, Marc will also share how consistent communication can turn your email list into a cash register. Plus, we’ll explore why being polarizing in your messaging can be a game-changer for your business. Connect with Marc Mawhinney online: Website | The Coaching Jungle | Facebook | LinkedIn | Twitter  

The Closers Inner Circle Podcast - Saving the Ruined Sale with hosts Ben Gay III and Denise Griffitts This week we open up The Closers Pt 2 to page 205, 'Saving the Ruined Sale'. Excerpt: Whether you personally did it, the outside deliver service did it, one of your own support departments did it, it was an "act of God", or it was done by the Gremlins who seem to inhabit the sales world, a sale that gets ruined and is not quickly saved by a sales professional is among the most costly events in selling. Even more costly than not having made the sale in the beginning! - Ben Gay III Please join us each week as we delve into the Closers books, AKA The Sales Bibles and be sure to send us your questions. We will answer them each week as time allows. Denise Griffitts LinkedIn | Ben Gay III LinkedIn | Buy The Closers Books

Navigating the Toughest Challenges Every Entrepreneur Faces Philippe Bouissou, Ph.D., is a notable entrepreneur, CEO, and venture capitalist based in Silicon Valley, recognized for his expertise in sustainable revenue growth. He founded Blue Dots Partners, LLC in 2014, where he developed the A4 Precision Alignment™ methodology to help organizations identify and resolve internal misalignments that hinder performance. With a solid educational background in mathematics and physics, including a Ph.D. in Non-linear Physics and Chaos Theory from École Normale Supérieure in Paris, Philippe has over three decades of experience in the tech industry. He previously served as CEO of G2i, Inc., led U.S. business development for Matra Hachette Multimedia, and played a crucial role in launching Apple's eCommerce business. A bestselling author of "Aligning the Dots," Philippe has delivered a popular TED talk titled "The Secret to Grow Any Business," emphasizing innovative strategies for growth. Through his work, he continues to provide valuable insights into aligning market strategies with customer needs, helping numerous organizations achieve significant success. Connect with Philippe Bouissou: LinkedIn | Website | TEDxTalks | Aligning the Dots Book