Welcome to Face Forward, the Inspiring Change Podcast. I wanted to create a platform through which I could talk to leaders about their views on internal communications, employee engagement, change and the role of leaders.
Have you ever witnessed patterns of communication that didn’t seem helpful or productive in your teams? Leadership and communication go hand in hand, and who better to unravel this intricate relationship than Marsha Acker. As the CEO of Team Catapult, Marsha understands that there is more to leadership than just technical prowess; it’s about understanding people dynamics and creating a safe environment for open and honest communication.
Throughout the episode, Marsha dives into the complexities of leadership and effective communication within teams, self-awareness challenges and discusses the significant shift from individual to systemic thinking, shedding light on the growing popularity of team coaching.
Key discussions include:
1. A self-leadership quest: How to work with other humans
2. An insight into communication dynamics and the four speech acts
3. Communication patterns in teams and organisations
4. The principle of bringing offline conversations into the room
5. Are leaders holding back from being vulnerable at work?
6. The edge of leaders in navigating fast-paced business environments
7. Change management: The importance of explaining the why
8. The evolution of team coaching and the benefits of coaching as a system
9. Recommendations for leaders navigating change
Plus lots more!
With a focus on the evolving nature of leadership in today’s fast-paced environment, Marsha emphasises the importance of embracing vulnerability and diverse perspectives. This episode will help leaders drive positive change, improve communication, and build better organisational cultures by understanding speech acts, introducing shared language, and focusing on team dynamics.
“It’s impossible, I think, for any one person to be able to have all the answers anymore. But yet, I think that’s an edge. I think it’s leftover from what we believe we think about leaders and what they’re supposed to be able to do, to what they need to do today.” – Marsha Acker.
ABOUT MARSHA ACKER
LinkedIn: https://www.linkedin.com/in/marsha-acker-3486a72/
Book: https://buildyourmodel.com/
Work: https://teamcatapult.com/
ABOUT SCOTT McINNES:
Learn more about Scott McInnes, your host and the Founder and Director of Inspiring Change, by clicking here.
ABOUT WORKVIVO:
If you’re struggling with communications in this time of new hybrid workplace conditions, click here to explore Workvivo, a collaboration platform that offers seamless digital integration.
If you enjoyed this podcast, please consider clicking here to rate and review it!
This podcast was proudly produced in partnership with Podlad.com
Can clear communication and the power of the pen have a transformative impact on your business? Absolutely! Get ready to discover all the 'write stuff' as we explore the influence of intentional communication with the founder of High-Value Writing, Erin Lebaqz.
In this episode, Erin takes an in-depth look at how leaders can foster trust, respect, and belonging through thoughtful and deliberate writing, creating an environment where people feel supported and acknowledged. Being a good writer isn't solely about getting your message across; it's also about understanding your audience.
Erin emphasizes the importance of considering different cultures and generations in your writing and unveils the role of emotion, including the surprising credibility boost that can come from emojis.
Key discussions include:
Plus lots more!
Erin provides all the tips for avoiding the high cost of miscommunication and shares the secret to boosting your writing confidence, reminding us that writing is situational, which we are all experts on. So, hit play now and get ready to build better cultures through the written word!
"The biggest connection in today's world between writing and business success is employee retention. People leave workplaces when they don't feel happy or appreciated or their growth is cared about. And where do we get those messages, through communication." – Erin Lebaqz.
ABOUT ERIN LEBAQZ
LinkedIn: https://www.linkedin.com/in/erinlebacqz/
Work:
https://www.highvaluewriting.com/
https://www.youtube.com/@HighValueWriting
Get the High-Value Writing book:
https://www.amazon.com/High-Value-Writing-Real-Strategies-Real-World/dp/1667805517
ABOUT SCOTT McINNES:
Learn more about Scott McInnes, your host and the Founder and Director of Inspiring Change, by clicking here.
ABOUT WORKVIVO:
If you're struggling with communications in this time of new hybrid workplace conditions, click here to explore Workvivo, a collaboration platform that offers seamless digital integration.
If you enjoyed this podcast, please consider clicking here to rate and review it!
This podcast was proudly produced in partnership with Podlad.com
How does the saying go? Is the glass half full, or is it half empty? Now, apply this to DEI in the workplace, and you'll see our guests, Christiane Bisanzio and Aleksandar Damchevski, challenge this very notion.
In this episode, Aleks and Christi delve into the evolving landscape of DEI, highlighting the progress made and the work that still needs to be done. This episode revolves around their insightful book, The Other 364 Days, and the profound idea that DEI should not be merely a day-long celebration but a year-round commitment in every workplace.
Throughout the discussion, we hear how organisations prioritise external appearances over internal actions, the responsibility of leadership in fostering diversity and inclusion, and the crucial part of setting precise and measurable inclusion goals. Aleks and Christi also reflect on common oversights made during event celebrations like Pride Week and International Women's Day.
Key discussions include:
"DEI is never a destination. It's always a journey. So this is never ending, it never stops, you have new trends, new topics, new themes coming up, but the overall importance of DEI remains." - Christiane Bisanzio.
ABOUT CHRISTIANE BISANZIO AND ALEKSANDAR DAMCHEVSKI
LinkedIn:
https://www.linkedin.com/in/christianebisanzio/
https://www.linkedin.com/in/aleks-damchevski-he-she-they-b5589b20/
Book: https://www.amazon.com/OTHER-364-DAYS-DIVERSITY-INCLUSION/dp/2839939290
ABOUT SCOTT McINNES:
Learn more about Scott McInnes, your host and the Founder and Director of Inspiring Change, by clicking here.
ABOUT WORKVIVO:
If you're struggling with communications in this time of new hybrid workplace conditions, click here to explore Workvivo, a collaboration platform that offers seamless digital integration.
If you enjoyed this podcast, please consider clicking here to rate and review it!
This podcast was proudly produced in partnership with Podlad.com
Workplace culture is as strong as the communication it thrives on and as fragile as a string of miscommunications. Internal communications is the lifeblood of organisations, holding the power to inspire, inform and engage employees. This week, leading internal communications expert and author of ‘Me, Myself and IC’, Emily Hecker, joins Scott to dive right into its indispensable role in shaping organisational culture and unveiling how communication barriers can stunt growth.
This episode is packed to the brim with wisdom as Emily reveals how to gain buy-in from senior leaders and master the art of storytelling to drive your business forward. Emily also shares her advice on making internal comms a core business priority, highlighting the need for clear communication expectations within organisations.
Key discussions include:
Emily is the embodiment of the power of storytelling, weaving her journey from a writing enthusiast to a corporate communication maestro. This episode is a masterclass on how communication can make or break your workplace culture. So, If you are ready to take the first step towards a more robust, interconnected, and engaged workplace culture, this is a must-listen for you!
“Internal communication is the lifeblood of organisations. Many studies show how it influences productivity, performance and satisfaction, all of which are key components to shaping culture.“ – Emily Hecker.
ABOUT EMILY HECKER:
LinkedIn: https://www.linkedin.com/in/emilyhecker/
Work: https://www.emily-hecker.com/
Book: https://www.emily-hecker.com/book
ABOUT SCOTT McINNES:
Learn more about Scott McInnes, your host and the Founder and Director of Inspiring Change, by clicking here.
ABOUT WORKVIVO:
If you’re struggling with communications in this time of new hybrid workplace conditions, click here to explore Workvivo, a collaboration platform that offers seamless digital integration.
If you enjoyed this podcast, please consider clicking here to rate and review it!
This podcast was proudly produced in partnership with Podlad.com
Get ready to blast your workplace culture into new heights with the valuable guidance of this week’s special guest, Eric Stone. Eric is the founder of Clear Path Ventures and an acclaimed author who promises to enlighten your understanding of aligning organisational behaviour with values.
Throughout the discussion, Eric lays out the five pillars of employee engagement and reveals the correlation between increased employee engagement levels and customer loyalty. Eric also tackles the challenge of maintaining a vibrant culture in remote work settings, emphasising the importance of open communication, ongoing training, and recognition. This episode is an invaluable resource for anyone keen on cultivating a thriving and sustainable culture within their organisations.
Key discussions include:
Plus lots more!
“Any time you have shared values and beliefs, that tends to create really good behaviours. Excellent behaviours over a consistent period of time lead to desirable outcomes.” – Eric Stone.
ABOUT ERIC STONE:
LinkedIn: https://www.linkedin.com/in/eric-stone-clear-path/
Work: https://clearpathventures.com/
EPISODE RESOURCES:
Book: Jumpstart Your Workplace Culture by Eric Stone
ABOUT SCOTT McINNES:
Learn more about Scott McInnes, your host and the Founder and Director of Inspiring Change, by clicking here.
ABOUT WORKVIVO:
If you’re struggling with communications in this time of new hybrid workplace conditions, click here to explore Workvivo, a collaboration platform that offers seamless digital integration.
If you enjoyed this podcast, please consider clicking here to rate and review it!
This podcast was proudly produced in partnership with Podlad.com
Are you ready to transform your workplace into a haven of well-being? If so, buckle up as Brian Crooke, founder of Workplace Well-being Ireland and Course Director of the Postgrad Certificate in Workplace Wellness at Dublin’s Trinity College, guides us through the ever-evolving landscape of workplace well-being.
From his journey as a ‘recovering’ management consultant to becoming a well-being advocate, Brian reveals the power of understanding and implementing well-being at the workplace and how it is intrinsically linked to an organisation’s vision and business objectives. Brian also delves into the magic of storytelling, the importance of leaders role-modelling healthy behaviours and creating a culture of permission.
Key discussions include:
1. Workplace health promotion: Your well-being goes beyond physical health
2. The three pillars of well-being
3. The importance of aligning well-being initiatives with an organisation’s vision and objectives
4. Building a culture of health: Connecting hard data with human stories
5. CEOs leading the way: How leaders are fostering supportive working environments
6. How to set up a well-being champion network for continued success
7. Incentivising and recognising change agents to drive business performance
8. A spotlight on Irish businesses promoting and sustaining well-being
9. How you can start improving workplace well-being
Plus lots more!
This episode is your essential roadmap to transform your workplace into a well-being hub. Brian generously shares invaluable advice on how to kick-start your well-being journey, offers his blueprint for establishing champion networks destined for success and reveals the inspiring Irish businesses leading the way.
“Start with why. Why is this important to you and your organisation? I always try and align what an organisation is doing, from a well-being perspective with their organisation’s vision, and business objectives.” – Brian Crooke.
ABOUT BRIAN CROOKE:
LinkedIn: https://www.linkedin.com/in/briancrooke
Work: https://www.workwellireland.ie/
EPISODE RESOURCES:
Article: Harry Goddard, CEO of Deloitte Ireland https://www.linkedin.com/pulse/i-didnt-have-call-read-email-from-work-2-months-harry-goddard/
See Change - Irish organisation dedicated to ending mental health stigma
ABOUT SCOTT McINNES:
Learn more about Scott McInnes, your host and the Founder and Director of Inspiring Change, by clicking here.
ABOUT SINÉAD EGAN:
LinkedIn: https://www.linkedin.com/in/sineadegan
ABOUT WORKVIVO:
If you’re struggling with communications in this time of new hybrid workplace conditions, click here to explore Workvivo, a collaboration platform that offers seamless digital integration.
If you enjoyed this podcast, please consider clicking here to rate and review it!
This podcast was proudly produced in partnership with Podlad.com
Ever wondered what the secret sauce is for enhancing performance and productivity? Well, wonder no more as culture change catalyst, author and leadership coach Lily Woi is here to unveil how to drive change and boost your working environment.
Lily is no stranger to working with multinational companies to drive change and transformation and believes that creating an environment that fosters high performance and productivity requires a people-centred approach. Throughout this discussion, Lily highlights the importance of focusing on people and acknowledging that they are the core of an organisation's success, creating a unified vision for organisational success and building bridges of trust.
Key discussions include:
1. An introduction to Lily Woi
2. Striking a balance between high-performance and people-centred organisations
3. Business transformation: the top-down and bottom-up approach
4. Vulnerability in leadership: the benefits and the risks of being a vulnerable leader
5. The key to setting up a culture of alignment and the crucial role of internal communications
6. The value of autonomy, empowerment and accountability in the workplace
7. How to avoid the cycle of failure
8. Ways to become a more transparent leader
Plus lots more!
Lily's leadership and organisational transformation expertise provide a wealth of knowledge for any business looking to improve its culture. Hit play now to learn how to empower, engage and excel from Lily's valuable experience and insights.
"Creating a more human-centred approach is often the key to enhancing performance and productivity. You are not able to have a high-performing organisation if you don't focus on your people. They are core to your success."– Lily Woi.
ABOUT LILY WOI:
LinkedIn: https://www.linkedin.com/in/lilywoi/
Work: https://lilywoicoaching.com/
ABOUT SCOTT:
Learn more about Scott McInnes, your host and the Founder and Director of Inspiring Change, by clicking here.
ABOUT WORKVIVO:
If you're struggling with communications in this time of new hybrid workplace conditions, click here to explore Workvivo, a collaboration platform that offers seamless digital integration.
If you enjoyed this podcast, please consider clicking here to rate and review it!
This podcast was proudly produced in partnership with Podlad.com
Are you striving to become a more courageous leader, challenge the status quo and drive innovation? If so, this latest episode with Joanna Howes, International Coach of the Year and founder of The Change Creators, is for you as we delve into leading with courage, igniting your self-awareness, unlocking high performance and empowering others.
We understand that knowing where to turn for guidance can be challenging if you’re in a leadership role and feeling overwhelmed, and that’s why Joanna is here to help. Joanna dives deep into the attributes of courageous leadership, from empowering others and being vulnerable to taking action and creating clarity. Key discussions include:
Plus lots more!
With the right mindset and guidance, any leader can learn to be brave and create a better culture in their workplace. Hit play now and get ready to learn how you can transition from a reliant leader to an effective one and get the insights you need to grow and become a courageous leader.
“So many leaders think everyone can read their mind and see the world. When you accept they can’t, it’s your responsibility as a leader to paint the picture for them and understand them so they can move forward with you. It takes more time, but it does mean you’ll get the results.” - Joanna Howes.
ABOUT JOANNA HOWES:
LinkedIn: https://www.linkedin.com/in/joannahowes/
Work: https://thechangecreators.com/
ABOUT SCOTT:
Learn more about Scott McInnes, your host and the Founder and Director of Inspiring Change, by clicking here.
ABOUT WORKVIVO:
If you’re struggling with communications in this time of new hybrid workplace conditions, click here to explore Workvivo, a collaboration platform that offers seamless digital integration.
If you enjoyed this podcast, please consider clicking here to rate and review it!
This podcast was proudly produced in partnership with Podlad.com
Are leaders blaming employees for their own failures? In today's rapidly changing corporate landscape, establishing a strong company culture is more important than ever. Companies that fail to create a sense of purpose and passion risk losing talented employees and alienating consumers. That's where Sonya Shelton comes in. As the CEO and founder of Executive Leadership Consulting, Sonya helps fast-growth companies connect their business strategy with their company culture to maintain growth.
In this episode, Sonya provides practical insights into the importance of empowering employees, promoting collaboration, and clarifying internal communications and shares the leadership model that all leaders should be aware of, the Red Thread model. Key discussions include:
Plus lots more!
Sonya’s expertise and guidance are invaluable for any company striving to build a better culture. Tune in now to discover how to make meaningful connections between your business strategy and company culture and how to empower your employees to be passionate about the company's purpose.
“Helping people understand why they're doing what they're doing, and how it's going to help them in their job and help the company ultimately, they'll be on board. If you're putting rules in place, just for the sake of it, and they don't really see the point, they're either not going to do it, or they're not going to be engaged.”– Sonya Shelton.
ABOUT SONYA SHELTON:
LinkedIn: https://www.linkedin.com/in/ceosonyashelton/
Work: https://executiveleader.com/sonya-shelton/
ABOUT SCOTT:
Learn more about Scott McInnes, your host and the Founder and Director of Inspiring Change, by clicking here.
ABOUT WORKVIVO:
If you’re struggling with communications in this time of new hybrid workplace conditions, click here to explore Workvivo, a collaboration platform that offers seamless digital integration.
If you enjoyed this podcast, please consider clicking here to rate and review it!
This podcast was proudly produced in partnership with Podlad.com
Have you ever wondered how we can approach life as an adventure? In the world of work, a sense of adventure can mean embracing change and uncertainty, taking risks, and being open to new experiences and opportunities. Joining Scott this week to delve into the adventure of leadership and unleashing your inner explorer is Polar explorer and executive coach Sue Stockdale.
With a focus on self-awareness, adaptability, grounding and resilience, Sue emphasises the importance of an adventurous mindset, being comfortable with discomfort and risk-taking, and inspiring teams to drive positive change. Key discussions include:
An introduction to Sue Stockdale
Why you should never be a psychological slasher
Fostering a sense of adventure in the working environment
The characteristics of an adventurous mindset
The importance of self-awareness in business
How to navigate through change in the workplace
The power of honesty and vulnerability
The telling signs of overconfidence
The elastic band of resilience
Plus lots more! Whether you are a leader navigating change or an individual seeking personal growth, this episode offers valuable insights and actionable tips for achieving your goals and building better cultures.
“Inspiration is often an underutilised skill that leaders are not using best to inspire people to change. When our leader is there supporting and encouraging us and sharing and recognising the belief in our potential, that inspires you to want to up your game and do your best for your leader..” – Sue Stockdale.
ABOUT SUE STOCKDALE:
LinkedIn: https://www.linkedin.com/in/suestockdale/ Work: https://suestockdale.com/
ABOUT SCOTT:
Learn more about Scott McInnes, your host and the Founder and Director of Inspiring Change, by clicking here.
ABOUT WORKVIVO:
If you’re struggling with communications in this time of new hybrid workplace conditions, click here to explore Workvivo, a collaboration platform that offers seamless digital integration.
If you enjoyed this podcast, please consider clicking here to rate and review it!
This podcast was proudly produced in partnership with Podlad.com
Have you ever had to deal with miscommunications in the workplace? Are you struggling to keep up with the sheer number of emails you receive daily? Joining Scott this week is communication expert Kim Arnold to shed light on how to connect more effectively.
Kim delves into the world of email communication, explores the impact of poor email etiquette, and shares insights on the use of concise language, tone of voice, accuracy, and the increasing use of emojis in emails. Keep an ear out for Kim’s must-know tips on creating a more human tone that fosters connections and relationships. Key discussions include:
And more!
“We tend to move into formal posh, I’ve got my top button done up, I’ve got my jacket on, and I’m not going to crack a smile here. And people are starting to realise that that doesn’t always create relationships. It doesn’t create connections. It doesn’t build bridges with people because we sound like robots.” – Kim Arnold.
ABOUT KIM ARNOLD:
LinkedIn: https://www.linkedin.com/in/karnoldcomms/
Work: https://www.kimarnold.co.uk/
ABOUT SCOTT:
Learn more about Scott McInnes, your host and the Founder and Director of Inspiring Change, by clicking here.
ABOUT WORKVIVO:
If you’re struggling with communications in this time of new hybrid workplace conditions, click here to explore Workvivo, a collaboration platform that offers seamless digital integration.
If you enjoyed this podcast, please consider clicking here to rate and review it!
This podcast was proudly produced in partnership with Podlad.com
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