Each month, a group of Fellows from the International Association of Business Communicators (IABC) takes a deep dive into a single communication topic.
Change management is among the most critical of communication skills. As organizations face unprecedented challenges and opportunities, the ability to navigate and implement change effectively can mean the difference between an organization thriving or struggling to survive. The pace of change has been accelerating dramatically, driven by technological advancements, shifting market dynamics, and global events. This has highlighted the crucial role that effective communication plays in successful change management. Skilled communicators are essential in articulating the vision for change, addressing concerns, fostering engagement, and maintaining momentum throughout the transformation process.
Brad Whitworth moderated the panel, which featuredZora Artis, Priya Bates, Todd Hattori, and Cindy Schmieg.
About the panel
Zora Artis is a leading Alignment, Brand, and Communication Strategist. She works with executive and senior leaders to unlock the value in their people, brands, and organizations through alignment with purpose, promise and strategies, and effective communication. She has over three decades of experience in business, brand, marketing, communication, and advertising, working with government, private, and non-profit sectors. This includes roles as Group Account Director, Strategy Director, and CEO of integrated marcomms and advertising firms. She now runs her own management consulting practice, bringing together strategic alignment, capability training, and brand and communications expertise. Zora holds a Master’s in Marketing and Commerce and is a trained facilitator in alignment, design thinking, and business model generation.
Priya Bates is a senior communication executive who provides strategic internal communication counsel in order to ensure leaders, managers, and employees understand the strategy, believe in the vision, act in accordance with the values, and contribute to business results. She is president of Inner Strength Communications in Toronto and previously served as senior director of Internal Communications at Loblaw Companies Limited.
Todd “Tosh” Hattori — Leveraging 20+ years of leading in-house communication functions within a variety of organizations and industries, Tosh shifted his career focus toward helping organization leaders address business challenges by setting and implementing organizational excellence strategies. He is currently the continuous improvement lead for F5, Inc. where he leads Lean Six Sigma practitioners who collaborate with cross-functional teams to eliminate waste and establish consistencies that deliver exceptional employee and customer experiences; and organizational change management practitioners who help employees navigate shifts in organizational processes and practices to achieve functional and enterprise success. As a passionate advocate of his rich Japanese heritage, Tosh serves as the F5 Asian & Pacific Islander employee inclusion group co-chair, raising awareness of the rich and diverse Asian and Pacific Islander cultures, beliefs, and perspectives within the F5 workforce; and helping members and allies advance awareness and understanding within our communities to achieve support, safety, and success.
Cindy Schmieg is an award-winning strategic communicator. Her 30+ years of corporate, agency, and consulting experience focuses on making the communications function strategic within an organization. Cindy now teaches online in the Communications Master Degree program at Southern New Hampshire. She has served in many IABC leadership roles and is today a member of the IABC Audit/Risk Committee and Pacific Plains Region Silver Quill Award Committee, as well as assisting on the IABC Minnesota Annual Convergence Summit.
Brad Whitworth, ABC, SCMP, IABC Fellow, is a pre-eminent thought leader, lecturer, and author in organizational communication. He is a senior executive communications leader at Pacific Gas & Electric. During his career, he has led global internal and executive communication programs at HP, Cisco, Hitachi, PeopleSoft, AAA, and MicroFocus. He holds an MBA from Santa Clara University and undergraduate degrees in journalism and speech from the University of Missouri. Brad lives in California, a wine country, and grows Pinot Noir on his property. A former broadcaster, Brad has made more than 300 presentations to executives, communicators, and university classes worldwide. Brad is a past board chair of the International Association of Business Communicators and a Fellow of the association. He is one of the authors of The IABC Handbook of Organizational Communication and the new IABC Guide for Practical Business Communication: A Global Standard Primer. He chaired the Global Communication Certification Counsel in 2021.
The post Circle of Fellows #109: Managing Change appeared first on FIR Podcast Network.
The pressure’s on — deadlines, stakeholders, and the ever-present need to deliver. According to data, half of PR, marketing, and comms professionals reported experiencing severe stress, anxiety, or burnout multiple times each year. Two in five PR professionals feel pressure and/or anxiety from their job every day. And 60 percent of PR professionals have experienced mental ill-health, while 89 percent have struggled with mental well-being.
In episode 108 of the “Circle of Fellows,” the September panel will dive deep into mental wellness in the communication profession. Join us as a panel of seasoned IABC Fellows shares their insights and strategies for navigating the unique challenges of our profession. Discover how to cultivate resilience, manage stress, and lead with compassion, not only for your teams but also for yourself. Whether you’re an aspiring communicator or a seasoned pro, this conversation is essential for anyone seeking to thrive in the dynamic world of organizational communication.
Brad Whitworthmoderated the panel, joined by Amanda Hamilton-Attwell, Andrea Greenhous, Ginger Homan, and Mark Schumann.
About the panel:
Dr. Amanda Hamilton-Attwell, accredited by both IABC and PRSA. She is Managing Director of Business DNA, based in South Africa, which provides strategic research and consulting, including communication audits, customer service, and women’s leadership topics. She is licensed in Adobe Connect and WebEx, using these to conduct virtual professional learning and education sessions. and other focused research and training in communication skills. Her career has also included a 15-year stint as a research manager for the National Productivity Institute.
Andrea Greenhous’s life’s purpose is to improve the world of work. For over 30 years, she has helped organizations improve the employee experience and build workplaces where people thrive. As founder and president of Vision2Voice, an internal communications agency, Andrea and her dedicated team help organizations adopt a strategic approach to employee communications to achieve results. Andrea has led initiatives and transformation projects for Fortune 500 technology companies, large government departments, and organizations as diverse as construction, biotech, finance, and higher education. This has led to a signature approach emphasizing harnessing employee voices and amplifying their insights and ideas.
Andrea is a storyteller, a PROSCI-certified change leader, and Dare to Lead trained based on the work and research of Brené Brown. She is also a certified Fearless Organization Practitioner. She uses the tools and processes developed by Amy C. Edmondson, the Novartis Professor of Leadership and Management at Harvard Business School, to build psychological safety in teams. Andrea has been named one of the top 10 influencers in internal communications and is a frequent guest blogger and speaker at industry events.
Ginger Homan, ABC, SCMP, IABC Fellow, counsels senior leaders seeking to bring out the best in their people and brands. Her award-winning communication model for driving transformation has been used to change behaviors, align cultures, and build thriving communities worldwide. Her work with senior communication professionals has enabled them to align their department goals with business goals, achieve measurable results, and expand their influence. Founder of Zia Communication, she is a seasoned speaker, coach, and workshop facilitator. Her clients include Walmart, the Walmart Foundation, the Walton Family Foundation, T.D. Williamson, CITGO Petroleum, Phillips Seminary, and MOSAIC. IABC, PRSA, and SMPS have honored Ginger’s work on the local, regional, and international levels. A past chair of IABC, her volunteer work has been honored with three IABC International Chair’s Awards for leadership, and she is a recipient of the Leadership Tulsa Paragon Award for work in her local community.
Mark Schumann, PCC, ABC, IABC Fellow, is a certified executive coach who teaches in the NYU Master’s program in executive coaching and organizational consulting. He is the co-author of Brand from the Inside and Brand for Talent. Mark has served as VP Culture for Sabre, Director of Graduate Communication Studies at the Zicklin School of Business at Baruch College in New York City, and as a managing principal and global communication practice leader at Towers Perrin. He was IABC’s chair in 2009-2010 and won 17 Gold Quill awards.
Brad Whitworth, ABC, SCMP, IABC Fellow, is a pre-eminent thought leader, lecturer, and author in organizational communication. He has led global internal and executive communication programs at HP, Cisco, Hitachi, PeopleSoft, AAA, and MicroFocus. He holds an MBA from Santa Clara University and undergraduate degrees in journalism and speech from the University of Missouri. Brad lives in California, a wine country, and he grows Pinot Noir on his property. A former broadcaster, Brad has made more than 300 presentations to executives, communicators, and university classes worldwide. Brad is a past board chairman of the International Association of Business Communicators and a Fellow of the association. He is one of the authors of The IABC Handbook of Organizational Communication and the new IABC Guide for Practical Business Communication: A Global Standard Primer. He chaired the Global Communication Certification Counsel in 2021.
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The headline reads that Google’s Olympics ad went viral for all the wrong reasons and is fueling the growing concerns about using generative AI apps in people’s personal and work lives. Gartner’s Peer Insights offers Generative AI Apps Reviews and Ratings to guide your foray into foreign territory. And, Capgemini’s Harnessing the Value of Generative AI, 2nd edition report details where Generative AI is adding value to organizations throughout the world. So, what are strategic communication professionals doing with generative AI? How does it add value to the communication function? Most importantly, what are communication professionals learning about generative AI? Learn from this outstanding panel of International Association of Business Communicators (IABC) Fellows.
About the panel:
Adrian Cropley is the founder and director of the Centre for Strategic Communication Excellence, a global training and development organization. For over thirty years, Adrian has worked with clients worldwide, including Fortune 500 companies, on major change communication initiatives, internal communication reviews and strategies, professional development programs, and executive leadership and coaching. He is a non-executive director on several boards and advises some of the top CEOs and executives globally.
Adrian is a past global chair of the International Association of Business Communicators (IABC), where he implemented the IABC Career Road Map, kick-started a global ISO certification for the profession, and developed the IABC Academy. Adrian pioneered the Melcrum Internal Communication Black Belt program in Asia Pacific and is a sought-after facilitator, speaker, and thought leader. He has been a keynote speaker and workshop leader on strategic and change communication at international conferences in Canada, the U.S., Europe, the Middle East, Malaysia, Singapore, China, India, Hong Kong, Thailand, New Zealand, and Australia. He has received numerous awards, including IABC Gold Quill Awards for communication excellence, and his Agency received Boutique Agency of the Year 6 years running.
Adrian is the Chair of the Industry Advisory Committee for the RMIT School of Media and Communication and a Fellow of the IABC and RSA. In 2017, he was awarded the Medal of Order of Australia for his contribution to the field of communication.
Sue Heuman, ABC, MC, IABC Fellow, based in Edmonton, Canada, is an award-winning, accredited authority on organizational communications with over 40 years of experience. Since co-founding Focus Communications in 2002, Sue has worked with clients to define, understand, and achieve their communications objectives. Sue is a much sought-after executive advisor focused on leading communication audits and strategies for clients in all three sectors. Much of her practice involves a strategic review of the communications function within an organization, analyzing channels and audiences. She creates strategic communication plans and provides expertise to enable their execution. Sue has been a member of the International Association of Business Communicators (IABC) since 1984, which enables her to both stay current with and contribute to, communications practices. In 2016, Sue received the prestigious Rae Hamlin Award from IABC in recognition of her work to promote Global Standards for communication. She was also named the 2016 IABC Edmonton Chapter Communicator of the Year. In 2018, IABC named Sue a Master Communicator, the Association’s highest honor in Canada. Sue earned the IABC Fellow designation in 2022. She is the past chair of IABC’s largest region, Canada West.
Mary Hills, ABC, IABC Fellow, Six Sigma, FCSCE, is a business owner, graduate, and online educator at Loyola University Chicago and the Centre for Strategic Communication Excellence. Her work in marketing, finance, organizational communication, and management serves national and international clients. Mary’s professional career includes serving large corporations such as First Wisconsin National Bank – Milwaukee, Federal Reserve Bank of Chicago, Whiteco Advertising, NiSource, Northern Trust, Unilever, and Zebra Technologies. As a member of senior management, her work includes research, risk analysis, and strategic planning for product launches, market expansion, and change and crisis management. In 2009, she co-founded HeimannHills Marketing Group, Chicago, and Phoenix, serving as business principal until 2021. Currently, she serves as a Professional/Scholar in Residence and consults in business, marketing, and communication management. Mary’s work in AI includes product development (2012—present), Communicating AI Research (2016-2021), and, most recently, AI’s impact on the role of the communication professional. Her work has been recognized nationally and internationally.
Robin McCasland, IABC Fellow, SCMP lis Senior Director, Corporate Communications, for Health Care Service Corporation (HCSC). She leads the company’s communications team and the employee listening program, demonstrating to senior leaders how employee and executive communication add value to the business’s bottom line. Previously, Robin excelled in communication leadership roles for Texas Instruments, Dell, Tenet Healthcare, and Burlington Northern Santa Fe. She has also worked for large and boutique HR consulting firms, leading major communication initiatives for various well-known companies. Robin is a past IABC chairman and served in countless association leadership roles for more than 30 years. She was honored in 2023 and 2021 by Ragan/PR Daily as one of the Top Women Leaders in Communication. She’s also received IABC Southern Region and IABC Dallas Communicator of the Year honors. Robin is a graduate of The University of Texas at Austin and a Leadership Texas alumnus. Her own podcast, Torpid Liver (and other symptoms of poor communication), features guest speakers addressing timely topics to help communication professionals become more influential strategic advisors and leaders. She resides in Dallas, Texas, with her husband, Mitch, and their canine kids, Tank and Petunia.
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An international panel of IABC Fellows shared thoughts on how to structure and lead effective organizational teams in today’s global landscape. The panel explored various team structures that lead to positive outcomes aligned with business goals. The panel also shared insights on fostering a space where diverse voices are shared with respect and acceptance while addressing the challenges of leading communication teams.
About the panel:
Diane Gayeski is recognized as a thought leader in the practice and teaching of business communications. She is Professor of Strategic Communications at the Roy H. Park School of Communications at Ithaca College and provides consulting in communications analysis and strategies through Gayeski Analytics. Diane was recently inducted as an IABC Fellow; she’s been active in IABC for more than 30 years as a featured speaker and think-tank leader at the international conference, the author of 3 editions of the IABC-published book, Managing the Communications Function, and the advisor to Ithaca College’s student chapter. She’s led more than 300 client engagements for clients, including the US Navy, Bank of Montreal, Fiat, Sony, Abbott Diagnostics, and Borg-Warner, focusing on assessing and building the capacities and new technologies for workplace communications and learning teams.
Russell Grossman, DipPR, ABC, FRSA, FCIPR, FCIM, IABC Fellow, has been a communications practitioner for nearly 40 years and a UK Senior Civil Servant since 2006. He’s currently Director of Communications at UK Rail Regulator, the Office of Rail and Road, and also head of the Government Communication Service (GCS) internal communications profession. He’s a non-exec director of the “ Engage for Success ” movement for the advancement of employee engagement and sponsor for both the GCS Fast Stream and GCS Talent. Russell and his long-suffering wife of 39 years are blessed with four children (one of whom also works within GCS) and five grandchildren. Russell and his long-suffering wife of 38 years are blessed with four children (one of whom also works within GCS) and five grandchildren.
In a career spanning roles as a Colonel in the Army, a Ph.D. in Organizational Communication (Fulbright Fellow) and Professor in a business school, a communication consultant, teacher, and trainer, Rajeev Kumar is an author and recognized speaker with a significant profile regionally, across many cultures and languages. Rajeev has a strong commitment to the profession and IABC, demonstrated through local, regional and international leadership roles. Rajeev’s work and references reinforce his commitment to the IABC values and he is a brand ambassador for the association in all aspects of his professional life. His co-authored book, “Outlast – How ESG can Benefit your Business” has been recently launched by Harper Collins.
Leticia Narváez, ABC, is CEO and Founding Partner of Narváez Group, a consulting firm focused on Strategic Communication, Employee Engagement, Corporate Reputation, Social Responsibility and Communication Training based in Mexico City. A 30 years experienced professional, she held management top level positions at Sanofi, Merck, American Express and Ford Motor Co. among others. She builds communication bridges with the utmost excellence standards. During her career path, she has been at the forefront of divestitures, mergers and acquisitions, diversity leadership, issues and crisis management, team and leadership development, strategic planning and senior executive consulting. She has been a speaker at international forums, is co-author of several books and manuals on business communications and has written a large number of articles on the subject. Leticia has a Bachelor’s Degree in Communications and Public Relations from the Latinoamericana University, a Master Degree on Digital Communications from Cantabria University and a Postgraduate Diploma on Top Business Administration at the Panamerican Institute of Top Business Administration – IPADE-.
The post Circle of Fellows #106: Structuring and Leading a Communications Team appeared first on FIR Podcast Network.
Three IABC members comprise the 2024 class of IABC Fellows. In this special Circle of Fellows episode, you’ll meet Andrea Greenhous, Juli Holloway, and Theomary Karamanis as they discuss their career paths and views on the day’s pressing communication issues.
About the panel:
Andrea Greenhous’s life’s purpose is to improve the world of work. For over 30 years, she has helped organizations improve the employee experience and build workplaces where people thrive. As founder and president of Vision2Voice, an internal communications agency, Andrea and her dedicated team help organizations adopt a strategic approach to employee communications to achieve results. Andrea has led initiatives and transformation projects for Fortune 500 technology companies, large government departments, and organizations as diverse as construction, biotech, finance, and higher education. This has led to a signature approach emphasizing harnessing employee voices and amplifying their insights and ideas.
Andrea is a storyteller, a PROSCI-certified change leader, and Dare to Lead trained based on the work and research of Brené Brown. She is also a certified Fearless Organization Practitioner. She uses the tools and processes developed by Amy C. Edmondson, the Novartis Professor of Leadership and Management at Harvard Business School, to build psychological safety in teams. Andrea has been named a top 10 influencer in internal communications and is a frequent guest blogger and speaker at industry events.
Juli Holloway is an Indigenous communications practitioner specializing in professional communication in Indigenous contexts. Throughout her career, Juli has been fortunate to work with First Nations and Indigenous organizations in British Columbia and across Canada to support transformative change for First Nation communities and people through strategic communications and community engagement.
Juli is the communications advisor at the Tulo Centre of Indigenous Economics. She leads communications, designs, and delivers a communications curriculum in university-accredited programs designed to advance Indigenous economic reconciliation. She is also an associate faculty member at Royal Roads University, where she teaches in the MA in Professional Communications program. In 2022, she earned the Outstanding Associate Faculty Award for Teaching Excellence in the MA Programs in 2022 for her innovative pedagogical methods. Juli is Haida and Kwakwaka’wakw and has been a guest on the traditional lands of the Secwépemc for 17 years. She belongs to the Skidegate Gidins, an eagle clan from the village of Skidegate on Haida Gwaii, and the Taylor (nee Nelson) family originating from Kingcome Inlet, home of one of the four tribes of the Musgamagw Dzawada̱ʼenux̱w.
Dr. Theomary Karamanis is a multiple award-winning communication professor and consultant with 25 years of global experience. She is currently a full-time Senior Lecturer of Management Communication at the Cornell SC Johnson College of Business and regularly delivers executive education programs in leadership communication, crisis communication, and strategic communication. She has held several professional leadership positions, including Chair of the GCCC (Global Communication Certification Council), chair of the IABC (International Association of Business Communicators) Academy, and Chair of the IABC Awards committee.
Her academic background includes a PhD in communication studies, a Master of Arts in mass communication, and a post-graduate certificate in telecommunications –all from Northwestern University, as well as a bachelor’s degree in economics from the Athens University of Economics and Business. She also holds professional certifications as a Strategic Communication Management Professional (SCMP), online facilitator, and executive program instructor. She has received 40 professional communication awards, including 12 Platinum MarCom awards, 7 Gold Quill awards, 4 Silver Quill awards, and a Comm Prix award. In 2020 she received the Award for Excellence in Communication Consulting by APCC (Association of Professional Communication Consultants) and ABC (Association for Business Communication). She is the author of several books and academic papers on communication, and she also regularly delivers presentations at international conferences and other business forums.
The post Circle of Fellows #105: Meet the 2024 Class of IABC Fellows appeared first on FIR Podcast Network.
The need to promote ethical behavior in communications has never been greater as the volumes of misinformation and disinformation continue to rise with the growing use of AI fueling the speed with which unethical behavior intensifies. Marketers debate whether using AI in marketing is ethical in the first place, and when it is used, and whether and when it needs to be disclosed. And all the ethical dilemmas communicators faced before AI remain as challenging as ever.
Four International Association of Business Communicators (IABC) Fellows discussed ethics in today’s communication environment in the latest Circle of Fellows episode, moderated by Brad Whitworth.
About the panel:
Todd “Tosh” Hattori — Leveraging 20+ years of leading in-house communication functions within a variety of organizations and industries, Tosh shifted his career focus toward helping organization leaders address business challenges by setting and implementing organizational excellence strategies. He is currently the continuous improvement lead for F5 Networks where he applies Lean Six Sigma methods to collaborate with cross-functional teams to eliminate waste and establish consistencies that deliver exceptional employee and customer experiences. Tosh also serves on the volunteer board of directors for the Technology Access Foundation, a national model / leader in providing science, technology, engineering, and math (STEM) education to students of color; and improving diversity, upward mobility, and retention of teachers-of-color in Washington.
George McGrath is founder and managing principal of McGrath Business Communications, which helps clients build winning corporate reputations, promote their products and services, and advance their views on key issues. George brings more than 25 years in PR and public affairs to his firm. Over the course of his career, he has held senior management positions at leading strategic communications and integrated marketing agencies including Hill and Knowlton, Carl Byoir & Associates, and Brouillard Communications.
Jane Mitchell’s career began at the BBC in London on live TV programs. She moved on to producing award-winning films and videos for public and private sector organizations and developed groundbreaking employee engagement programs. Since 2006 when she formed her own consultancy, she now guides organizations, (some of which have experienced cultural trauma), with embedding values and ethics through understanding culture and leadership and their link to high-performing sustainable organizations. She has worked with Top 100 companies across the world, is a regular conference speaker and writer, and is a Director of two highly successful UK-based agencies. Jane has been a member of IABC since 2008 and has had the privilege of serving on local, regional, and International IABC Boards. She is currently Chair of the 2021 World Conference and was awarded the honor of IABC Fellow in March.
Jennifer Wah, MC, ABC, has worked with clients to deliver ideas, plans, words and results since she founded her storytelling and communications firm, Forwords Communication Inc., in 1997. The company operates as a strategic alliance of hand-picked professionals; all renowned for work in their areas of specialization. This approach means the right team is assembled for each project; no more, no less. With more than two dozen awards for strategic communications, writing and consulting, Jennifer is recognized as a storyteller and strategist. She has worked in industries from healthcare to financial services to academia, and is passionate about the opportunity for stories to inspire actions and reactions within organizations.In 2013, Jennifer was named Associate Faculty of Royal Roads University, and in this capacity, continues to teach, coach and mentor others with an interest in business communication.
Brad Whitworth, ABC, SCMP, IABC Fellow, is a pre-eminent thought leader, lecturer, and author in organizational communication. He is a senior executive communications leader at Pacific Gas & Electric. During his career, he has led global internal and executive communication programs at HP, Cisco, Hitachi, PeopleSoft, AAA, and MicroFocus. He holds an MBA from Santa Clara University and undergraduate degrees in journalism and speech from the University of Missouri. Brad lives in California, a wine country, and grows Pinot Noir on his property. A former broadcaster, Brad has made more than 300 presentations to executives, communicators, and university classes worldwide. Brad is a past board chair of the International Association of Business Communicators and a Fellow of the association. He is one of the authors of The IABC Handbook of Organizational Communication and the new IABC Guide for Practical Business Communication: A Global Standard Primer. He chaired the Global Communication Certification Counsel in 2021.
The post Circle of Fellows #104: Communication Ethics appeared first on FIR Podcast Network.
Four distinguished IABC Fellows discussed the myriad benefits of earning the Communication Management Professional (CMP) or Strategic Communication Management Professional (SCMP) certification offered through the Global Communication Certification Council (GCCC). The panel shed light on how becoming a CMP or SCMP not only elevates your credibility but also significantly enhances your strategic communication skills. Whether you’re looking to advance in your career, expand your network, or stay ahead in the ever-evolving field of corporate communication, this conversation is tailor-made for you.
Our panelists shared insights into the certification journey— from preparation to examination and beyond. They will also share personal anecdotes and professional advice on leveraging this certification to its fullest potential for individual career growth and organizational success.
About the panel
Zora Artis is a leading Alignment, Brand, and Communication Strategist. She works with executive and senior leaders to unlock the value in their people, brands, and organizations through alignment with purpose, promise and strategies, and effective communication. She has over three decades of experience in business, brand, marketing, communication, and advertising, working with government, private, and non-profit sectors. This includes roles as Group Account Director, Strategy Director, and CEO of integrated marcomms and advertising firms. She now runs her own management consulting practice, bringing together strategic alignment, capability training, and brand and communications expertise. Zora holds a Master’s in Marketing and Commerce and is a trained facilitator in alignment, design thinking, and business model generation.
Ginger Homan, ABC, SCMP, IABC Fellow, counsels senior leaders seeking to bring out the best in their people and their brands. Her award-winning communication model for driving transformation has been used to change behaviors, align cultures, and build thriving communities worldwide. Her work with senior communication professionals has enabled them to align their department goals with business goals, achieve measurable results, and expand their influence. Founder of Zia Communication, she is a seasoned speaker, coach, and workshop facilitator. Her clients include Walmart, the Walmart Foundation, the Walton Family Foundation, T.D. Williamson, CITGO Petroleum, Phillips Seminary, and MOSAIC. Ginger’s work has been honored by IABC, PRSA, and SMPS on the local, regional, and international levels. A past chair of IABC, her volunteer work has been honored with three IABC International Chair’s Awards for leadership, and she is a recipient of the Leadership Tulsa Paragon Award for work in her local community.
Cindy Schmieg is an award-winning strategic communicator. Her 30+ years of corporate, agency, and consulting experience focuses on making the communications function strategic within an organization. Cindy now teaches online in the Communications Master Degree program at Southern New Hampshire. She has served in many IABC leadership roles and is today a member of the IABC Audit/Risk Committee and Pacific Plains Region Silver Quill Award Committee, as well as assisting on the IABC Minnesota Annual Convergence Summit.
Brad Whitworth, ABC, SCMP, IABC Fellow, is a pre-eminent thought leader, lecturer, and author in organizational communication. He is a senior executive communications leader at Pacific Gas & Electric. During his career, he has led global internal and executive communication programs at HP, Cisco, Hitachi, PeopleSoft, AAA, and MicroFocus. He holds an MBA from Santa Clara University and undergraduate degrees in journalism and speech from the University of Missouri. Brad lives in California, a wine country, and grows Pinot Noir on his property. A former broadcaster, Brad has made more than 300 presentations to executives, communicators, and university classes worldwide. Brad is a past board chair of the International Association of Business Communicators and a Fellow of the association. He is one of the authors of The IABC Handbook of Organizational Communication and the new IABC Guide for Practical Business Communication: A Global Standard Primer. He chaired the Global Communication Certification Counsel in 2021.
The post Circle of Fellows #103: IS IT WORTH THE TIME AND EFFORT TO GET A PROFESSIONAL COMMUNICATION CERTIFICATION? appeared first on FIR Podcast Network.
Maintain a flexible approach to professional growth by joining IABC Fellows as they explore key topics essential for communication professionals at any career stage. Delve into important areas like the IABC Global Standard, Career Self-Assessment, and the IABC Proficiency Matrix. Learn from experts about negotiating salary, bonuses, and job titles when considering a new role, collaborating with recruiters, and effectively showcasing your skills in interviews and resumes. Discover strategies to enhance your expertise through library resources, partnerships, lectures, and university engagement opportunities. Focus on aligning personal values with career decisions, setting clear goals, utilizing support systems for knowledge expansion, embracing change, prioritizing certification, and committing to continuous learning.
About the panel:
Diane Gayeski is recognized as a thought leader in the practice and teaching of business communications. She is Professor of Strategic Communications at the Roy H. Park School of Communications at Ithaca College and provides consulting in communications analysis and strategies through Gayeski Analytics. Diane was recently inducted as an IABC Fellow; she’s been active in IABC for more than 30 years as a featured speaker and think-tank leader at the international conference, the author of 3 editions of the IABC-published book, Managing the Communications Function, and the advisor to Ithaca College’s student chapter. She’s led more than 300 client engagements for clients, including the US Navy, Bank of Montreal, Fiat, Sony, Abbott Diagnostics, and Borg-Warner, focusing on assessing and building the capacities and new technologies for workplace communications and learning teams.
Mary Hills focuses on strategic change consulting, marketing and communication management, and graduate and professional continuing education instructional design as the winning combination of strategies to ensure business sustainability. She holds professional distinctions as an ABC, six sigma, and most recently, online instructional design certification. She was instrumental in guiding the development of the Global Standard for the Communication Profession. Her work in industry professional development sparked 25 years ago when as a corporate vice-president, she sought input from human resources to build a communication function and found little guidance. With an educational background in finance, marketing, and organizational communication and structure, she currently works with tech clients and graduate students at Loyola University Chicago in using strategic communication to build trusted relationships in the marketplace.
Dr. Amanda Hamilton-Attwell, accredited by both IABC and PRSA. She is Managing Director of Business DNA, based in South Africa, which provides strategic research and consulting, including communication audits, customer service, and women’s leadership topics. She is licensed in Adobe Connect and WebEx, using these to conduct virtual professional learning and education sessions. and other focused research and training in communication skills. Her career has also included a 15-year stint as a research manager for the National Productivity Institute.
Angela Sinickas is the founder of Sinickas Communications, which has worked with companies, organizations, and governments in 32 countries on six continents. Her clients include 25% of the Forbes Top 100 largest global companies. Before starting her own consulting firm, she held positions from editor to vice president in for-profit and government organizations and worked as a senior consultant and practice leader at Hewitt and Mercer. She is the author of a manual, How to Measure Your Communication Programs (now in its third edition), and chapters in several books. Her 150+ articles in professional journals can be found on her website, www.sinicom.com. Her work has been recognized with 21 international-level Gold Quill Awards from IABC, plus her firm was named IABC Boutique Agency of the Year in 2015. She holds a BS degree in Journalism from the University of Illinois at Urbana-Champaign and an MS in Leadership from Northeastern University.
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In the 100th episode of “Circle of Fellows,” Brad Whitworth and Shel Holtz presented short video and narrative contributions from many Fellows of the International Association of Business Communicators, each of whom will present their best advice, most meaningful insight, useful observation, significant memory, or whatever they felt like sharing. The program of short Fellows contributions wraps up in episode 101 with more ideas, suggestions, recommendations, and guidance for communicators from this group of skilled and experienced professionals.
About your moderators:
Brad Whitworth, ABC, SCMP, IABC Fellow, is a pre-eminent thought leader, lecturer, and author in organizational communication. He has led global internal and executive communication programs at HP, Cisco, Hitachi, PeopleSoft, AAA, and MicroFocus. He holds an MBA from Santa Clara University and undergraduate degrees in journalism and speech from the University of Missouri. Brad lives in California wine country and is growing Pinot Noir on his property. A former broadcaster, Brad has made more than 300 presentations to executives, communicators, and university classes around the world. Brad is a past board chairman of the International Association of Business Communicators and a Fellow of the association. He is one of the authors of The IABC Handbook of Organizational Communication and the new IABC Guide for Practical Business Communication: A Global Standard Primer. He chaired the Global Communication Certification Counsel in 2021.
Shel Holtz, SCMP, ABC, IABC Fellow, is senior director of communication at Webcor, a California commercial general contractor and builder headquartered in San Francisco. Shel joined Webcor after 21 years as an independent consultant helping large organizations weave new technologies into their communication strategies and tactics. He also consulted on internal communications, crisis communication, leadership communication, and more. Before starting Holtz Communication + Technology in 1996, Shel had led communication departments at two Fortune 500 companies and spent five years working for human resources consulting firms. The author or co-author of six communication-themed books, Shel and his co-host, Neville Hobson, have presented the “For Immediate Release” podcast since January 2005, making it the first and longest-running communication-focused podcast.
The post Circle of Fellows #101: More IABC Fellows Share Their Best Insights and Advice appeared first on FIR Podcast Network.
It’s hard to believe, but this is the 100th “Circle of Fellows.” To celebrate, we opted to try something new. (Don’t worry, we’ll return to our panel discussion format in March.) We asked our Fellows to contribute their best insights and/or advice in a short video or as text. We got more than we could fit in a single episode! The first batch are in this 100th episode, with the rest set for debut in episode 101, scheduled for February 15 at noon ET.
Sharing their thoughts in this episode are Priya Bates, Lee Hornick, Jennifer Wah, Martha Muzychka, Dave Orman, Mary Ann McCauley, Rajeev Kumar, Brenda Siler, Barbara Gibson, Stephanie Griffiths, Alice Brink, Ned Lundquist, Neil Griffiths, Suzanne Salvo, Ian Hawkins, Jim Lukaszewski, John Finney, Cindy Schmieg, Amanda Hamilton-Attwell, Zora Artis, Mark Schumann, Robin McCasland, Les Potter, and Barbara Puffer. It’s a remarkable collection of learning from some of the best organizational communicators in the world.
About your moderators:
Brad Whitworth, ABC, SCMP, IABC Fellow, is a pre-eminent thought leader, lecturer, and author in organizational communication. He has led global internal and executive communication programs at HP, Cisco, Hitachi, PeopleSoft, AAA, and MicroFocus. He holds an MBA from Santa Clara University and undergraduate degrees in journalism and speech from the University of Missouri. Brad lives in California wine country and is growing Pinot Noir on his property. A former broadcaster, Brad has made more than 300 presentations to executives, communicators, and university classes around the world. Brad is a past board chairman of the International Association of Business Communicators and a Fellow of the association. He is one of the authors of The IABC Handbook of Organizational Communication and the new IABC Guide for Practical Business Communication: A Global Standard Primer. He chaired the Global Communication Certification Counsel in 2021.
Shel Holtz, SCMP, ABC, IABC Fellow, is senior director of communication at Webcor, a California commercial general contractor and builder headquartered in San Francisco. Shel joined Webcor after 21 years as an independent consultant helping large organizations weave new technologies into their communication strategies and tactics. He also consulted on internal communications, crisis communication, leadership communication, and more. Before starting Holtz Communication + Technology in 1996, Shel had led communication departments at two Fortune 500 companies and spent five years working for human resources consulting firms. The author or co-author of six communication-themed books, Shel and his co-host, Neville Hobson, have presented the “For Immediate Release” podcast since January 2005, making it the first and longest-running communication-focused podcast.
The post Circle of Fellows #100: Insights and Advice from IABC Fellows appeared first on FIR Podcast Network.
The past year has been — to put it mildly — consequential. If nothing else, the rise of Generative Artificial Intelligence has dramatically altered the communication landscape. But AI isn’t the only issue that faced communicators in 2023. From remote and hybrid work communication and the evolution of social media (as Twitter flails and younger demographic groups move away from the big dominant networks) to attacks on corporate DEI initiatives and rising levels of misinformation and disinformation, it has been a busy year! Moderator Shel Holtz, SCMP, joined four IABC Fellows for a look back on these issues and trends and how they will shape communication practices in the years ahead.
About the panel
Zora Artis is a leading Alignment, Brand, and Communication Strategist. She works with executive and senior leaders to unlock the value in their people, brands, and organizations through alignment with purpose, promise and strategies, and effective communication. She has over three decades of experience in business, brand, marketing, communication, and advertising, working with government, private, and non-profit sectors. This includes roles as Group Account Director, Strategy Director, and CEO of integrated marcomms and advertising firms. She now runs her own management consulting practice bringing together strategic alignment, capability training, and brand and communications expertise. Zora holds a Master’s in Marketing and Commerce and is a trained facilitator in alignment, design thinking, and business model generation.
An IABC Fellow and a Fellow of the Australian Marketing Institute, Zora is also a certified company director, strategic communication management professional, and certified practicing marketer. Since joining IABC over a decade ago, Zora has served as Chair of the Asia Pacific Region, Audit and Risk Committee, 2022 World Conference PAC, and as an IEB director and local chapter president. She was honored in 2021 and 2015 with the IABC Chair’s Award for Leadership and named 2020 Regional Leader of the Year. She is an awards judge for the IABC Gold Quill Awards, the IAP2 Core Value Awards, the Australian Marketing Institute Awards, and the global Cannes Lions Awards for Effectiveness.
John G. Clemons, M.S., ABC, SCMP, APR, IABC Fellow, an award-winning, independent communications consultant based in North Carolina, has held senior executive and consultant roles over the course of his career in corporate and organizational communications. He has special expertise in providing strategic counsel and support for top executives and corporate offices of Fortune 500 companies. John has served as Interim Executive Director and Chair of IABC and holds both IABC and PRSA accreditations. John has worked with Walmart, Raytheon, and Marriott (among others). He is also an adjunct professor of PR and communications at the University of North Carolina Charlotte and Loyola University in New Orleans.
Adrian Cropley is the founder and director of the Centre for Strategic Communication Excellence, a global training and development organization. With a career spanning over 30 years, Adrian has worked with clients worldwide, including Fortune 500 companies, on major change communication initiatives, internal communication reviews and strategies, professional development programs, and executive leadership and coaching. He is a non-executive director on several boards and advises some of the top CEOs and executives globally.
Adrian is a past global chair of the International Association of Business Communicators (IABC) where he implemented the IABC Career Road Map, kick-started a global ISO certification for the profession, and developed the IABC Academy. Adrian pioneered the Melcrum Internal Communication Black Belt program in Asia Pacific and is a sought-after facilitator, speaker, and thought leader. He has been a keynote speaker and workshop leader on strategic and change communication at international conferences in Canada, the U.S., Europe, the Middle East, Malaysia, Singapore, China, India, Hong Kong, Thailand, New Zealand, and Australia. He has received numerous awards including IABC Gold Quill Awards for communication excellence, and his Agency received Boutique Agency of the Year 6 years running.
Adrian is the Chair of the Industry Advisory Committee for the RMIT School of Media and Communication and a Fellow of both the IABC and RSA. In 2017 he was awarded the Medal to Order of Australia for his contribution to the field of communication.
Edward “Ned” Lundquist is a retired U.S. Navy captain with 33 years of professional public affairs and strategic communications experience. He is a principal science writer at MCR Federal in McLean, Virginia, supporting government clients; and has his own company, Echo Bridge LLC, which provides outreach and advocacy support to commercial clients. He served on active duty for 24 years in the U.S. Navy as a surface warfare officer and public affairs specialist. Captain Lundquist was a Pentagon spokesman with the Office of the Assistant Secretary of Defense for Public Affairs, Director of the Fleet Home Town News Center, and director of public affairs and corporate communications for the Navy Exchange Service Command. His last tour of duty was commanding the 450 men and women of the Naval Media Center. He is an accredited business communicator and award-winning communicator who served as president of IABC/Hampton Roads and IABC/Washington, director of U.S. District 3, and chair of the International Accreditation Council. He was named an IABC Fellow in 2016. Captain Lundquist is a member of the executive committee of the Surface Navy Association and chair of the SNA communications committee. He writes for numerous naval, maritime, and defense publications and chairs and presents at communications, naval, and maritime security conferences worldwide.
The post Circle of Fellows #99: A Look Back at 2023 in Communications appeared first on FIR Podcast Network.
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