Private Practice Made Perfect

Cathy Love

Cathy Love is finally recording and producing The Private Practice Made Perfect Podcast. Its specifically for paediatric allied health professionals, it’s going to be fun. She likes a chat. Cathy will bring a broad range of energetic people to the conversation. The outstanding guest list includes; allied health business owners, digital marketing specialists, accountants, HR advisers, writers, virtual assistants, IT specialists, friends, social media guru’s, possibly family and other generous folk she hasn’t roped in yet. It takes a village to run a private practice. Finally we gather the tribe, harness collective wisdom and elegantly deliver it all direct to your earbuds. The plan to is share up all our private practice stories, business know how, wins, challenges and pearls of wisdom. The episodes will be conversational, short, informative and practical. Apologies in advance, it’s highly likely that there will be humour and deviation from the topic. …But we wish for even more.

  • 41 minutes 1 second
    Systems and Navigating the NDIS

    Susan Hawkins is back for another fireside chat with Cathy. As one of the Founding Directors of Practical Quality plus (PQplus), Susan helps support NDIS providers to manage quality and compliance.

    In this episode, you’ll hear Susan explore the importance of strategies and systems for Allied Health Business Owners, including why preparation is so key and the benefits of having these systems in place, particularly when it comes to audits.

    Topics covered on systems and the NDIS:

    • The moving parts of the NDIS and the 2023 end-of-year review.
    • What the registration process looks like and its four levels.
    • What Susan predicts for the top level of registration. 
    • What the timeframes might look like under these new registrations. 
    • If she were on the Taskforce, what Susan would want it to look like.
    • Her biggest message for Allied Health Business Owners to think about in readiness for the registration process.
    • Encouraging Allied Health Business Owners to participate in the consultation process and what it looks like.

    Related Episodes 

    Connect with Susan Hawkins 

    Connect with Nacre Consulting: 

      More about The Private Practice Made Perfect Show: 

    The Private Practice Made Perfect podcast is a much loved conversation for those wanting to hear real life Australian Allied Health business stories, adventures and the occasional confession. 

    The outstanding guest list includes business owners and wonderful small business supporters such as accountants, marketers, bookkeepers, IT wizards, virtual assistants, lawyers and more. 

    As you know, it takes a village to run a business. Cathy gathers the tribe, captures the collective wisdom and conveniently delivers it to your earbuds. 

    All episodes are chatty, honest and practical… warning… we often stray from the topic, talk of wine and laugh loudly. 

    See omnystudio.com/listener for privacy information.

    21 April 2024, 8:00 pm
  • 48 minutes 16 seconds
    Allied Health Coaching and Leadership

    Two coaches collide! In this wonderful episode, Cathy’s joined by a fellow coach, Louella Frost, who is a Professional Coach for health leaders. 

    With extensive Occupational Therapy in the disability field, Louella describes how she got into coaching, and what it’s like running her own business. She also chats about why coaching is more about asking rather than telling, and bringing out the best in personal autonomy.

    Topics covered on Allied Health coaching:

    • What coaching really is – breaking it down.
    • Uncovering the multiple facets of being a coach.
    • The importance of growing your own self awareness as a coach.
    • Some of her most significant learning moments.
    • Parts of the business she likes most.
    • Her thoughts on imposter syndrome.
    • What to do if you want to build a coaching culture in your practice.

    Connect with Louella Frost 

    Connect with Nacre Consulting: 

    More about The Private Practice Made Perfect Show: 

    The Private Practice Made Perfect podcast is a much loved conversation for those wanting to hear real life Australian Allied Health business stories, adventures and the occasional confession. 

    The outstanding guest list includes business owners and wonderful small business supporters such as accountants, marketers, bookkeepers, IT wizards, virtual assistants, lawyers and more. 

    As you know, it takes a village to run a business. Cathy gathers the tribe, captures the collective wisdom and conveniently delivers it to your earbuds. 

    All episodes are chatty, honest and practical… warning… we often stray from the topic, talk of wine and laugh loudly. 

    See omnystudio.com/listener for privacy information.

    14 April 2024, 8:00 pm
  • 46 minutes 34 seconds
    Rerun: Your Biggest Marketing Investment

    Unsure how to optimise your website? Or simply looking for some expert insights on the ins-and-outs of marketing your clinic online? Tune into this rerun episode with Michael Colman where he discusses how optimising your website is the biggest marketing investment you’ll ever make.

    You’ll hear Michael chat about what it’s like for Allied Health Business Owners to work with Local Health Marketing, including the starting point and the overall process that they can expect. Michael also shares his thoughts on what works and what doesn’t for Allied Health websites, including the importance of ease-of-use and how to build trust and credibility in just 30 seconds.

    Topics covered on attracting your target audience, consistency, and SEO:

    • Being clear on your homepage, understanding your target audience and who they are, and putting yourself in their shoes.
    • Hammering home your unique value proposition, considering how you want your business to represent you, and Michael’s tips on the best ways to approach blogs on your website.
    • Michael demystifies SEO and boils it down to simple terms, understand the importance of conversion, and hear Michael’s top conversion tips.

    Resources Mentioned 

    • Website Checklist – An SEO checklist to see if you have the fundamentals for your website.

    Connect with Michael Colman

    Connect with Nacre Consulting: 

    More about The Private Practice Made Perfect Show: 

    The Private Practice Made Perfect podcast is a much loved conversation for those wanting to hear real life Australian Allied Health business stories, adventures and the occasional confession. 

    The outstanding guest list includes business owners and wonderful small business supporters such as accountants, marketers, bookkeepers, IT wizards, virtual assistants, lawyers and more. 

    As you know, it takes a village to run a business. Cathy gathers the tribe, captures the collective wisdom and conveniently delivers it to your earbuds. 

    All episodes are chatty, honest and practical… warning… we often stray from the topic, talk of wine and laugh loudly. 

    See omnystudio.com/listener for privacy information.

    7 April 2024, 7:00 pm
  • 22 minutes 58 seconds
    Cathy’s Top Book Picks of the Moment

    Read any good books lately? Cathy has, and she’s here to share them with you! If you’ve been needing to add some new books to your list lately (and awesome ones at that) then this episode is for you.

    Cathy shares the titles of her recent favourites, plus gives you an insight into what they’re all about and why you’ll love them. From planning like a pro to self-care, Cathy’s top picks of the moment cover a range of genres that every Allied Health Business Owner will appreciate.

    While you’re listening to the episodes, you can have a look at these books yourself with the links below:

    Connect with Cathy Love

    Connect with Nacre Consulting: 

    More about The Private Practice Made Perfect Show: 

    The Private Practice Made Perfect podcast is a much loved conversation for those wanting to hear real life Australian Allied Health business stories, adventures and the occasional confession. 

    The outstanding guest list includes business owners and wonderful small business supporters such as accountants, marketers, bookkeepers, IT wizards, virtual assistants, lawyers and more. 

    As you know, it takes a village to run a business. Cathy gathers the tribe, captures the collective wisdom and conveniently delivers it to your earbuds. 

    All episodes are chatty, honest and practical… warning… we often stray from the topic, talk of wine and laugh loudly. 

    See omnystudio.com/listener for privacy information.

    31 March 2024, 8:00 pm
  • 37 minutes 38 seconds
    Allied Health Assistant Trends

    Join in on this fireside chat with Cathy and Chantelle as they discuss all-things Allied Health Assistants, also known as AHAs.

    Listen as they chat about the period of acceleration in terms of focus on AHAs as a response to the Allied Health workforce shortage, and hearing about the challenges business owners are facing trying to implement them all.

    Topics covered on Allied Health Assistants:

    • AHA trends.
    • Why the industry has a long way to go.
    • Allied Health Assistants’ National Association Ltd (AHANA) giving frameworks to guide expectations.
    • Scope of practice.
    • How the role of AHAs can grow into its own as a profession.
    • Different levels of AHAs.
    • What Cathy and Chantelle think the AHA world will look like in three years time.

    Resources Mentioned 

    Related Episodes 

    Connect with Chantelle Robards 

    Connect with Nacre Consulting: 

    More about The Private Practice Made Perfect Show: 

    The Private Practice Made Perfect podcast is a much loved conversation for those wanting to hear real life Australian Allied Health business stories, adventures and the occasional confession. 

    The outstanding guest list includes business owners and wonderful small business supporters such as accountants, marketers, bookkeepers, IT wizards, virtual assistants, lawyers and more. 

    As you know, it takes a village to run a business. Cathy gathers the tribe, captures the collective wisdom and conveniently delivers it to your earbuds. 

    All episodes are chatty, honest and practical… warning… we often stray from the topic, talk of wine and laugh loudly. 

    See omnystudio.com/listener for privacy information.

    24 March 2024, 8:00 pm
  • 40 minutes 49 seconds
    Client Outcome Measures

    Chantelle is back, and this time she’s chatting with Cathy about the latest on government mandated client outcome measures.  

    Listen as they talk about the increased need to have measurable goals and goal-driven programs to support clients funding, their own love-hate relationship with goal measurement, and the overall importance of measuring goals in your business. 

    Topics covered on client outcome measures

    • Occupational therapy goals. 
    • Key parts of creating smart(er) goals. 
    • Gold-standard research tools. 
    • The importance of revisiting conversations with clients. 
    • The separation between functional goals and measurable goals 
    • Practice makes perfect 

    Connect with Chantelle Robards  

     Connect with Nacre Consulting:  

    More about The Private Practice Made Perfect Show:  

    The Private Practice Made Perfect podcast is a much loved conversation for those wanting to hear real life Australian Allied Health business stories, adventures and the occasional confession.  

    The outstanding guest list includes business owners and wonderful small business supporters such as accountants, marketers, bookkeepers, IT wizards, virtual assistants, lawyers and more.  

    As you know, it takes a village to run a business. Cathy gathers the tribe, captures the collective wisdom and conveniently delivers it to your earbuds.  

    All episodes are chatty, honest and practical… warning… we often stray from the topic, talk of wine and laugh loudly.  

    See omnystudio.com/listener for privacy information.

    17 March 2024, 8:00 pm
  • 33 minutes 32 seconds
    Young Carers in Allied Health

    Madeleine Buchner grew up as a carer for her brother and mother, where she noticed a gap in the support system for Young Carers. Eventually, Madeleine launched Little Dreamers, which runs programs, advocates policy change, and promotes awareness for Young Carers across Australia.  

    Listen to this episode as the Founder and CEO of Little Dreamers shares her  entrepreneurial journey and gives an insight into the role of Young Carers in the Allied Health industry as a whole. 

    Topics covered on growing and navigating Little Dreamers

    • The process of launching the business. 
    • What a week looks like for Madeleine as a CEO. 
    • What Madeleine thinks counselling services should look like in the future. 
    • How she establishes culture with a team who is mainly remote. 
    • How she navigates challenging moments. 
    • Succession planning. 
    • Financial sustainability and diversification of financials. 
    • Her approach to networking. 

    Connect with Madeleine Buchner  

    Connect with Nacre Consulting:  

    More about The Private Practice Made Perfect Show:  

    The Private Practice Made Perfect podcast is a much loved conversation for those wanting to hear real life Australian Allied Health business stories, adventures and the occasional confession.  

    The outstanding guest list includes business owners and wonderful small business supporters such as accountants, marketers, bookkeepers, IT wizards, virtual assistants, lawyers and more.  

    As you know, it takes a village to run a business. Cathy gathers the tribe, captures the collective wisdom and conveniently delivers it to your earbuds.  

    All episodes are chatty, honest and practical… warning… we often stray from the topic, talk of wine and laugh loudly.

    See omnystudio.com/listener for privacy information.

    10 March 2024, 8:00 pm
  • 44 minutes 18 seconds
    How to Approach Pragmatic Planning as an Allied Health Business Owner

    Rachel Elliott, Founder of Nurturing Connections OT, joins the podcast to share her personal journey moving from an Occupational Therapist to an Allied Health Business Owner.

    You’ll hear her insights into her entrepreneurial journey, her early learnings, and what her clinic, Nurturing Connections OT, is all about.

    Topics covered on business planning and the Allied Health space:

    • Approaching planning differently, what pragmatic planning looks like for her, and an in-depth look at how Rachel plans and her learnings.
    • What Rachel thinks clinical supervision needs to look like, her thoughts on OT Assistants development, and her marketing strategies.

    Connect with Rachel Elliott 

    Connect with Nacre Consulting: 

    More about The Private Practice Made Perfect Show: 

    The Private Practice Made Perfect podcast is a much loved conversation for those wanting to hear real life Australian Allied Health business stories, adventures and the occasional confession. 

    The outstanding guest list includes business owners and wonderful small business supporters such as accountants, marketers, bookkeepers, IT wizards, virtual assistants, lawyers and more. 

    As you know, it takes a village to run a business. Cathy gathers the tribe, captures the collective wisdom and conveniently delivers it to your earbuds. 

    All episodes are chatty, honest and practical… warning… we often stray from the topic, talk of wine and laugh loudly. 

    See omnystudio.com/listener for privacy information.

    3 March 2024, 8:00 pm
  • 22 minutes 15 seconds
    Financial Fitness – What is Your Money Mindset as an Allied Health Business Owner?

    What is your money mindset as an Allied Health Business Owner? Get ready for a meaty topic to wrap your listening ears and thinking caps around today – Cathy shares her top tips on how to strengthen your financial fitness and how to position your money mindset.

    Here’s what you’ll discover in this episode:

    • An insight into how Cathy got the hang of numbers in her business ventures before Nacre Consulting.
    • The importance of finding top-shelf bookkeeping.
    • Being persistent.
    • The Glossary of Financial Terms.
    • Types of questions you should be asking your accountant.
    • What a meeting with your accountant is actually all about.

    Plus, don’t forget to download our latest (significantly updated) version of the Glossary of Financial Terms for free!

    Download for free here.

    Connect with Cathy Love

    Connect with Nacre Consulting:

    More about The Private Practice Made Perfect Show:

    The Private Practice Made Perfect podcast is a much loved conversation for those wanting to hear real life Australian Allied Health business stories, adventures and the occasional confession.

    The outstanding guest list includes business owners and wonderful small business supporters such as accountants, marketers, bookkeepers, IT wizards, virtual assistants, lawyers and more.

    As you know, it takes a village to run a business. Cathy gathers the tribe, captures the collective wisdom and conveniently delivers it to your earbuds.

    All episodes are chatty, honest and practical… warning… we often stray from the topic, talk of wine and laugh loudly.

    See omnystudio.com/listener for privacy information.

    25 February 2024, 8:00 pm
  • 40 minutes 24 seconds
    What Allied Health Business Owners Should Look for in an Accountant

    Ever felt overwhelmed by the numbers side of your business? Pretty much every Allied Health Business Owner has felt the anxiety of the numbers at some point in their journey, which is why listening to episodes like this one is a must. 

    Cathy is joined by Chartered Accountant and Founder of Inspire Accountants, Ben Walker, as he divulges his juiciest secrets on what business owners should expect from their accountants.

    Topics covered on small business accounting:

    • The importance of changing your mindset around accounting.
    • How to approach profit the right way, including Ben’s top tips.
    • What your biggest assets are as a business owner and how to stay stable.
    • Key things you should look out for to notice a “dinosaur” accountant.
    • How to spot a good accountant.
    • What you should expect from your accountant, including their role as an educator.
    • Why you should be aware of inflation and what you should do about it.

    Resources Mentioned 

    Connect with Ben Walker 

    Connect with Nacre Consulting: 

    More about The Private Practice Made Perfect Show: 

    The Private Practice Made Perfect podcast is a much loved conversation for those wanting to hear real life Australian Allied Health business stories, adventures and the occasional confession. 

    The outstanding guest list includes business owners and wonderful small business supporters such as accountants, marketers, bookkeepers, IT wizards, virtual assistants, lawyers and more. 

    As you know, it takes a village to run a business. Cathy gathers the tribe, captures the collective wisdom and conveniently delivers it to your earbuds. 

    All episodes are chatty, honest and practical… warning… we often stray from the topic, talk of wine and laugh loudly. 

    See omnystudio.com/listener for privacy information.

    18 February 2024, 8:00 pm
  • 17 minutes 46 seconds
    Boosting Team Culture for Business Performance Masterclass

    Get excited! Another Nacre Masterclass is on its way, and now is your opportunity to sign up to join in live for a wonderfully enriching night. Boosting Team Culture for Business Performance is an amazing opportunity to get a refresher on how to navigate and enhance your team culture.

    Sign-up now for the Masterclass

    Here’s what to expect for this Masterclass:

    • How does your company culture compare to others?
    • Understand how you navigate towards a north-star culture.
    • Learn how leadership sets the tone.
    • How are you measuring your company culture? 
    • Must-listen stories from Cathy.
    • Key culture boosters.
    • Employee value propositions.
    • The role of employee benefits in team culture.
    • Your daily operations – what role do they play?
    • Leading culture-driven performance.
    • The culture correction toolbox – tactics you need as a director.
    • The value of fostering personal sustainability plans for your employees.

    Does this event sound familiar? We’ve certainly touched on this topic before, but this time we’ve refreshed all the content to bring you new and fresh insights and ideas.You don’t want to miss out on this one!

    Listen to the podcast to hear more about what you’ll discover. Plus, don’t forget to sign up to secure your spot.

    Connect with Cathy Love

    Connect with Nacre Consulting:  

    More about The Private Practice Made Perfect Show: 

    The Private Practice Made Perfect podcast is a much loved conversation for those wanting to hear real life Australian Allied Health business stories, adventures and the occasional confession. 

    The outstanding guest list includes business owners and wonderful small business supporters such as accountants, marketers, bookkeepers, IT wizards, virtual assistants, lawyers and more. 

    As you know, it takes a village to run a business. Cathy gathers the tribe, captures the collective wisdom and conveniently delivers it to your earbuds. 

    All episodes are chatty, honest and practical… warning… we often stray from the topic, talk of wine and laugh loudly. 

    See omnystudio.com/listener for privacy information.

    11 February 2024, 8:00 pm
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