Ratchet+Wrench Radio

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The official podcast of Ratchet+Wrench, providing strategies and inspiration for auto care success.

  • 36 minutes 42 seconds
    AAPEX Live Series: Fernando Miranda on Choosing the Right Coach, Expanding Your Business and More

    In this episode Fernando Miranda, VP of Transformers Insitute, shares the highlights of his 20-plus year career in the industry. We talk about how he works with the shops that he coaches, and the keys to reaching the next level of growth and efficiency.

     

    18 December 2024, 11:00 am
  • 32 minutes 8 seconds
    What Does the Tekmetric and Shopgenie Merger Mean to your Business

    In this episode, Sunil Patel, CEO and founder of Tekmetric, explains what the merger between the two SMS platforms can do for shops of all sizes. 

    11 December 2024, 1:07 pm
  • 34 minutes 14 seconds
    Tax Strategy and Company Structure: Best Practices

    In this episode, Dylan Williamson, COO of Redline Business Advisors, talks about how you should structure your business, what do with year-end taxes, and what a financial advisor can bring to you in different steps of your business growth.

    3 December 2024, 4:49 pm
  • 20 minutes 58 seconds
    Stellantis SVP for Global Circular Economy, Alison Jones, on Sustainability and Bottom Line

    In this episode, Alison Jones, SVP of Global Circular Economy for Stellantis, talks about Sustainera, the division for remanufactured parts supply, and how this can help your bottom line while becoming more sustainable. 

    27 November 2024, 12:28 pm
  • 37 minutes 16 seconds
    AAPEX Live Series: Kathleen Callahan on KPIs, Coaching, Money Matters, and Growth

    In this episode, recorded LIVE at AAPEX 2024 in Las Vegas, we sit down with R+W columnist, industry leader, former Women in AutoCare Woman of the Year recipient, and owner of Xpertech Auto Repair in Englewood, FL, Kathleen Callahan

    We discuss being new in the business, talking on a coach, understanding KPIs, financial metrics and a lot more. 

    20 November 2024, 10:00 am
  • 19 minutes 30 seconds
    Leveraging asTech Mechanical to Regain Control of Your Schedule

    In this episode, Ivan Rioja-Scott, Editor-in-Chief for Ratchet+Wrench, sits down with Ben Johnson, vice president, general automotive repair markets, for Repairify, about the evolving landscape of vehicle diagnostics and repairs. The discussion centers around the increasing complexity of modern vehicles and the unique challenges that automotive repair shops face today. As vehicles become more technologically advanced, the need for accurate diagnostics has never been greater.

    Join us as we uncover the importance of embracing new technologies and the vital role that asTech plays in equipping repair shops for the challenges ahead.

    13 November 2024, 10:53 pm
  • 26 minutes 16 seconds
    The Keys to Expanding into the Multi-store Model

    In this episode, David Askwith, Managing Director of Autostream Car Care, talks about shop's rapid and successful expansion.  He also talks about implementing systems, the right way to communicate, and choosing the right approach to re-branding. 

    13 November 2024, 11:36 am
  • 35 minutes 18 seconds
    From $7 Million to $14 Million: Personal Growth to Business Success

    In this episode, Brian Moak has taken Heart Certified Autocare, a three-store Chicagoland brand, from $7 million to 14$ million by making change within himself. Learn about his path for financial, personal and all-around growth. 

    6 November 2024, 10:12 am
  • 54 minutes 3 seconds
    How a Detailed Business Plan Can Improve Your Chances of Early Success

    In this episode, Matt Wagg of Accelerated Diagnostic & Automotive in Bennington, Nebraska, talks about his automotive journey from the son of a shop owner to opening a shop during COVID and hitting the million-dollar mark three years after putting the keys into the door.

    He discusses business plans, the importance of investing in self-education, why you need coaching, and the need for shop owners to have a clear direction. 

    Matt taught at the Ratchet+Wrench Management Conference in September and is an educator and shop coach who is passionate about learning and developing others.

    31 October 2024, 3:12 pm
  • 30 minutes 26 seconds
    Why Customers Defer Jobs (and How to Fix It)

    In this episode, Uwe Kleinshcmidt and Frank Scandura of AutoTech IQ talk about how they help auto repair shops increase profitability by transforming the way shops use digital vehicle inspections to enhance communication and transparency which leads to fewer deferred jobs.

    23 October 2024, 9:00 am
  • 27 minutes 48 seconds
    The Mental Health Toll of Shop Ownership

    In this episode, Margaret Light, MA, LMFT, MN LMFT of Equilibrium Therapy Services P.L.L.C. discusses the unique stressors shop owners face and how they can impact mental health. She talks about the stress and burnout continuum and how unmanaged stress and burnout can develop into formal mental health concerns for shop owners. She concludes by sharing tips to help shop owners understand the impact of stress on themselves and their work and when to seek professional help to overcome chronic stress.

    16 October 2024, 9:00 am
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