Oh Crap: The Crisis Management Podcast

Me2 Solutions

Ever had an Oh Crap moment? Learn business secrets of crisis management and prevention from Meredith and Frank - crisis management experts with over 40 years combined experience. Join us as we explore, dissect, and get to the root cause of current scandals in the news. Whether it's your CEO sleeping with his secretary, the manager embezzling funds, or a total product meltdown - we'll tell you how to keep your business running and come out on top. Visit www.me2-solutions.com for more free crisis management tips and strategies.

  • 25 minutes 48 seconds
    Inside Cheerios’s Gluten Free Fiasco - Part 3
    Confused about the recall? Meredith & Frank explain what went wrong and why it matters – from quality control, customer service, medical, and personal perspectives. That includes the personal cost: Meredith’s daughter was sickened by the tainted cereal.
    7 October 2015, 11:24 pm
  • 24 minutes 35 seconds
    Inside Cheerios’s Gluten Free Fiasco - Part 2
    Confused about the recall? Meredith & Frank explain what went wrong and why it matters – from quality control, customer service, medical, and personal perspectives. That includes the personal cost: Meredith’s daughter was sickened by the tainted cereal.
    7 October 2015, 11:22 pm
  • 30 minutes 15 seconds
    Inside Cheerios’s Gluten Free Fiasco - Part 1
    Confused about the recall? Meredith & Frank explain what went wrong and why it matters – from quality control, customer service, medical, and personal perspectives. That includes the personal cost: Meredith’s daughter was sickened by the tainted cereal.
    7 October 2015, 11:17 pm
  • 24 minutes 24 seconds
    S05E01 - VW - Expertise and Trust
    What can we learn from the recent scandal to hit Volkswagen? In an age where we need experts to run our world, what role does trust play and what happens when it is violated?
    5 October 2015, 9:22 pm
  • 8 minutes 13 seconds
    S04E09 - Part 9 - Biased Language
    Meredith was interviewed about cultural bias in the Quality management community. In part 9, she continues her discussion of how the language is already biased to exclude those who are not familiar with Quality.
    26 November 2014, 2:54 am
  • 9 minutes 25 seconds
    S04E08 - Part 8 - Biased Language
    Meredith was interviewed about cultural bias in the Quality management community. In part 8, she discusses how the language Quality professionals use limits their ability to communicate clearly.
    26 November 2014, 2:52 am
  • 9 minutes 25 seconds
    S04E07 - Part 7 - Quality Tools
    Meredith was interviewed about cultural bias in the Quality management community. In part 7, she discusses how useful the tools are but also how they limit what we can talk about.
    26 November 2014, 2:51 am
  • 5 minutes 29 seconds
    S04E06 - Part 6 - Theater & Quality
    Meredith was interviewed about cultural bias in the Quality management community. In part 6, she discusses how Quality is applied in theater and why it's germane.
    26 November 2014, 2:49 am
  • 5 minutes 59 seconds
    S04E05 - Part 5 - My Story
    Meredith was interviewed about cultural bias in the Quality management community. In part 5, she discusses how she got into Quality.
    26 November 2014, 2:48 am
  • 9 minutes 25 seconds
    S04E04 - Part 4 - Certifications
    Meredith was interviewed about cultural bias in the Quality management community. In part 4, she discusses that she's not against certifications; the purpose they serve; and what needs to be done to make them more relevant.
    26 November 2014, 2:47 am
  • 3 minutes 31 seconds
    S04E03 - Part 3 - Self-Fulfilling Prophecy
    Meredith was interviewed about cultural bias in the Quality management community. In part 3, she discusses how the Quality industry is trapped into a self-fulfilling prophecy because it's biased towards what is current using Quality.
    26 November 2014, 2:45 am
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