Customer Service Show

Dave Jackson

In this show podcast we share stories of Good and Bad Customer Service. If work in the service industry most people "vote with their feet" and never return to your place of business.. Great customer service is often doing the little things other companies don't do (not mammoth actions costing thousands of dollars)

  • 3 minutes 54 seconds
    Setting Expectations and Consistency


    Today I'm recording this from NIC where I got some killer Brisket (four days in a row ) because it was THAT good.

    https://www.mablessmokehouse.com/

    Every day I got a great sandwich. When I go to Chipotle in Ohio, I always feel lucky when I go to one location as they sometimes get greedy with the ingredients. This is a training issues and should be easy to solve. Right now I drive about five minutes further than I need to go get the rice bowl I expect, and I don't mind paying for 

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    --- Support this podcast: https://podcasters.spotify.com/pod/show/customerserviceshow/support
    4 March 2019, 1:28 am
  • 9 minutes 36 seconds
    Going the Extra Mile For Your Customer

    Today I talk about how taking just a few extra steps to help your customer can be huge. 

    --- Support this podcast: https://podcasters.spotify.com/pod/show/customerserviceshow/support
    14 January 2019, 1:34 pm
  • 7 minutes 7 seconds
    U-Haul – Won’t Fold My Padding For Free

     Today I talk about an experience I had with my local Uhaul dealer. I ended up spending around 83 dollars. I hope they use them well as it will be the last I spend with this location. Theme music from Ballin The House from the podsafe music network. If you enjoy this show consider supporting it 

    --- Support this podcast: https://podcasters.spotify.com/pod/show/customerserviceshow/support
    8 January 2019, 7:52 pm
  • 5 minutes 39 seconds
    Why Create the Customer Service Show

    Because I'm tried of bad customer service. Our website is customerserviceshow.com 

    --- Support this podcast: https://podcasters.spotify.com/pod/show/customerserviceshow/support
    8 January 2019, 7:34 pm
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