- 55 minutes 9 seconds2521: The Red Flags Every Dental Buyer Should Catch
On today's episode, Dr. Mark Costes sits down with Brent Saunnier and Chris Sands, co-founders of Profi Dental CPAs, for a deep dive into the real-world consequences of neglecting your accounting. They unpack a cautionary case involving years of unfiled tax returns, unreliable books, IRS notices, and six-figure cleanup costs before even knowing whether additional taxes are owed.
The conversation highlights why dentists need accurate, timely financials not just for tax compliance, but for practice valuation, lending, growth, and making smart acquisition decisions. From seller-side chaos to buyer-side red flags, this episode is a powerful reminder that prevention in accounting is just as important as prevention in dentistry.
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1 June 2026, 3:02 pm - 36 minutes 37 seconds2520: The Total Health Conversation Dentists Are Missing
On today's episode, Dr. Mark Costes sits down live at Thrive Live with Dr. Uche Odiatu for a high-energy conversation about whole-body health, patient connection, and why dentistry has the power to go far beyond fixing teeth. Dr. Odiatu shares his philosophy on using movement, sleep, nutrition, stress management, breathwork, and even light exposure to help patients and providers live with more energy and vitality. He explains how dentists can shift from being "tooth mechanics" to trusted health advocates by listening deeper, asking better questions, and connecting oral health to the bigger picture of inflammation, lifestyle, and longevity. From simple breathing tools to sustainable fitness habits and the power of moderation, this episode is packed with practical takeaways for dentists who want to improve their own health while creating a more meaningful impact chairside.
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29 May 2026, 1:30 pm - 1 hour 6 minutes2519: How Dentists Can Think Like the Bank
On today's episode, Dr. Mark Costes sits down with Dave and Josh Stech to explore private lending, family offices, and how dentists can build wealth beyond the chair. Dave shares his journey from humble beginnings to becoming a respected real estate forecaster and investor, while Josh explains how his background in real estate, technology, and lending helped shape their approach to teaching others how to "be the bank."
They break down how private lending works, why collateral and borrower vetting matter, and how dentists can use this strategy to create passive, recurring income without taking on the same operational burden as owning real estate. The conversation also covers market timing, family office principles, loan funds, and the importance of getting educated before putting capital to work.
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28 May 2026, 1:30 pm - 33 minutes 44 seconds2518: Where Does The Day Go Sideways Pt. 2
On today's episode, Dr. Aaron Nicholas continues the conversation with practical systems for protecting the schedule when things go wrong. From difficult extractions and blocked endo cases to patients who won't get numb, bleeding that interrupts impressions, and hygiene exams that run too long, Dr. Nicholas focuses on building decision trees so the team knows exactly what to do next. He also shares how better room setups, assistant training, procedure-specific carts, morning huddles, and scheduling guidelines can help the entire practice stay prepared, reduce wasted motion, and create more opportunities for same-day care. The episode wraps with strategies for front office communication, financial arrangements, and consistent scripts that keep patients moving forward with treatment.
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27 May 2026, 1:30 pm - 36 minutes 13 seconds2517: Where Does The Day Go Sideways Pt. 1
On today's episode, Dr. Aaron Nicholas dives into what causes a dental practice day to go sideways—and how to bring it back under control. He breaks down the biggest gaps that create chaos, from unclear ownership and poor scheduling to clinical flow issues and inconsistent systems.
Dr. Nicholas explains why hygiene should never be treated as an inconvenience, how same-day treatment can unlock major production, and why writing out exact procedure flows can reveal hidden inefficiencies that slow doctors and teams down. He also covers how delegation, batching steps, tracking appointment flow, and measuring procedure times can help teams create smoother, more productive days without simply "working faster."
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26 May 2026, 1:29 pm - 47 minutes 54 seconds2516: The Future of Dental Staffing Is Hybrid
On today's episode, Dr. Mark Costes sits down with Cory Pinegar, CEO of Reach, to discuss the changing landscape of dental staffing and why the hybrid practice model is becoming less of an innovation and more of a necessity. Cory shares how Reach evolved from a small reactivation service into a virtual staffing company supporting thousands of dental practices, and why international team members can provide both cost efficiency and long-term stability when hired, trained, and integrated the right way.
Mark and Cory also dig into the financial pressures facing dental practices today, including rising overhead, stagnant reimbursement rates, labor challenges, and the growing need for operational efficiency. They explore what practices need to know before hiring remote team members, how to avoid treating virtual assistants like generic outsourcing, and why the best results come from embedding remote staff into the culture, systems, and daily rhythm of the practice.
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25 May 2026, 1:30 pm - 35 minutes 30 seconds2515: Building a Better Path to Practice Ownership
On today's episode, Dr. Mark Costes answers audience questions about dental practice ownership, startups, acquisitions, and smart growth. He shares practical insight on what dentists should think through before making big moves, from choosing the right opportunity to understanding the financial realities behind a new or growing practice.
Mark also breaks down the importance of planning, budgeting, and building a trusted advisory team so doctors can avoid costly mistakes and make more confident decisions. Whether you're considering a startup, looking at an acquisition, or trying to grow with more clarity, this episode offers grounded guidance from real-world experience.
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22 May 2026, 1:30 pm - 45 minutes 40 seconds2514: The Real Budget Behind a Successful Dental Startup
On today's episode, Dr. Mark Costes talks with Dr. Chris Green and Steve Steinbrunner about what it really takes to start or buy a dental practice. They break down the importance of choosing the right location, understanding your market, and surrounding yourself with the right team before making major decisions.
The conversation also covers budgeting, lending, construction costs, equipment, marketing, and working capital. Dr. Green and Steve share why a clear financial plan can help doctors avoid expensive mistakes, stay prepared during the startup process, and set the practice up for long-term growth.
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All opinions expressed by the Provide employee participant are solely their current opinions and do not reflect the opinions of Provide, its affiliates, or Fifth Third Bank. The Provide employee participant's opinions are based on information they consider reliable, but neither Provide, its affiliates, nor Fifth Third Bank warrant its completeness or accuracy and should not be relied upon as such. This content is for informational purposes and does not constitute the rendering of legal, accounting, tax, or investment advice, or other professional services by neither Provide, its affiliates, or Fifth Third Bank. Please consult with appropriate professionals related to your individual circumstances.
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21 May 2026, 1:30 pm - 40 minutes2513: Treatment Acceptance Is A Whole Team Sport Pt. 2
On today's episode, Summer continues the discussion by diving into the language, mindset, and team systems that support better case acceptance. She shares how to personalize urgency around what matters most to each patient, whether that's time, finances, comfort, aesthetics, longevity, or dental anxiety.
Summer also emphasizes the importance of nonverbal communication, slowing down in the operatory, using intraoral photos, guiding patients through phased treatment, and making sure the entire team reinforces the doctor's clinical conviction. From calibrating with hygienists to role-playing patient objections and celebrating wins, this episode highlights how treatment acceptance becomes a whole-team effort rooted in trust, clarity, and patient advocacy.
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20 May 2026, 1:30 pm - 34 minutes 52 seconds2512: Treatment Acceptance Is A Whole Team Sport Pt. 1
On today's episode, Dr. Mark Costes introduces Summer for a powerful conversation on improving treatment acceptance by understanding why patients really say no. Summer breaks down how many patients decline care not simply because of money, but because they don't fully see the value, urgency, or consequences of waiting.
She explains why a strong philosophy of care is the foundation for confident treatment presentation, and how doctors can move away from hedging, over-explaining, or presenting treatment as optional. By helping patients understand what is happening in their mouth, why it matters, and what could happen if they wait, dentists can lead with clarity, confidence, and a true commitment to patient health.
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19 May 2026, 2:12 pm - 43 minutes 51 seconds2511: The Membership Model That Beats PPO Dependence
On today's episode, Dr. Mark Costes welcomes back Jordon Comstock, founder and CEO of BoomCloud, for a deep dive into the power of recurring revenue in dentistry. Jordon breaks down why dental membership programs are still underutilized, even after a decade of proving their value, and explains how they can help practices reduce dependence on PPOs, improve patient loyalty, and create more predictable cash flow.
Mark and Jordon discuss the pressure insurance has placed on practice margins, the difference between cash, PPO, and membership patients, and why membership patients often represent the highest quality revenue for a dental business. They also explore the compounding effect of monthly recurring revenue, how it changes the way practice owners think about growth, and why the best operators are building systems that allow them to stop starting every month at zero.
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18 May 2026, 1:53 pm - More Episodes? Get the App