Aira Events: Total Eclipse of the Park  2024 Eclipse coverage 

Our customers asked for more visual interpreting at live events. We’re starting that coverage with the solar eclipse of 2024. Professional visual interpreters will describe the activities both in the sky and on the ground at the Total Eclipse of the Park event in Rochester, NY. In cooperation with the South East Area Coalition we’ll bring you live descriptions of the totality when the moon completely obscures the sun. Plus much more throughout the afternoon including demos of robots, beep baseball, audio darts and corn hole from the beautiful Genessee Valley Park. 

Comments or questions about the podcast?  Email us at [email protected] Learn more about visual interpreting at www.aira..io 

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Episode Notes

Airacast Introducing Access AI 

Aira has added AI image description and verification to our mobile and web apps. We’ve bridged that gap between AI and professional, secure human visual interpreters. In this episode we’ll take you through each of the features of Access AI. What differentiates it from other AI image solutions? Chapter markers are included so you can quickly get to the feature you want to learn. To get on the list for the Access AI beta, go to the Access AI tab in the Aira app and follow the prompts or visit https://bit.ly/AccessAIBetaSignup. 

For more information about Aira, visit www.aira.io or contact our Customer Care Team at 1.800.835. 1934, [email protected]. Contact this podcast at [email protected].

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Episode Notes

Join us as we begin the fourth quarter of 2023. CEO Troy Otillio updates us on Aira’s activities and spotlights #NDEAM. Sevana Massih, VP of Service Delivery, gives a big update on our visual interpreters and tells you how you can get free Aira minutes and benefit the community as well. How about using Aira to take in an amazing art exhibit? Learn about it on the call. Plus app updates and your questions. You can contact us via email, [email protected]. 

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Episode Notes

Have you been experiencing long wait times or difficulty reaching an agent? Aira’s CEO, Troy Otillio, and VP of Blindness Initiatives, Everette Bacon, give an update. We learn about some new Access Network partners. Then it’s a demo of the new feedback process and how customers made it happen with Product Manager, Jodi Barthel. Plus your questions. 

If you are having difficulty with the Aira Explorer app, please direct issues through the feedback form at the end of each call. You can also send feedback about the app to [email protected]. Be sure to include the model of your phone and which version of the operating system you are using. 

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Episode Notes

We introduce Everett Bacon, VP of Blindness Initiatives. Then The A Team takes over our call to tell you how agents prepare for the busy convention season. If you’re traveling to Houston or Schaumburg, or other conferences throughout July, you won’t want to miss their tips and tricks. 

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Episode Notes

Now you can share your mobile screen with an agent directly from our Aira Explorer app. If you haven’t made the switch to our new app, you can download it from the App Store or Google Play today. 

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The change of season brings changes to the Vispero Access Network offer. Rachel Buchanan joins us to let you know all about it. Plus, we’ll talk app rating and what to have on hand before calling tech support.

Links from this episode: https://freedomscientific.com/training [email protected] [email protected] and by phone at 1-800-444-4443 Episode Notes

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This month we’re talking updates. First we look at updates to the Aira Explorer app since its launch. Then Sevana Massih, VP of Service Delivery and Amanda Nuckoles, Agent Manager, give us an update on the feedback process, how it works and why it’s important.  Send your questions and comments to [email protected].

Episode Notes

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Imagine just going to a museum exhibit or cultural event and not having to ask for accommodations. Lisa Sonneborn, Director, Media Arts and Culture, Institute on Disabilities,Temple University, tells us about an upcoming “pop-up” event. 

“File/Life: We Remember Stories from Pennhurst”  April 20 - 23 Arch Street Meeting House, Philadelphia, PA is an interactive experience chronicling an important piece of disability history.  

Follow the progress of this event at https://instagram.com/mac_iod. Episode Notes

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In this episode I’ll show you the much easier and more accessible version of Team Viewer you can use on your PC or Mac with the Aira desktop app, Team Viewer Quick Support, https://www.teamviewer.com/en-us/info/quicksupport/ We’ve mentioned the What 3 Words app for iOS and Android before. Now I’ll take a closer look at this app. Https://what3words.com. Subscribe to our Youtube channl: https://youtube.com/c/airaio  Drop us a line at [email protected] Notes

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Episode Notes

In this episode we talk with Agent Trainer Tiffany Mannosh about her experiences at CSUNATC23. Then we answer the eternal question, “What does Aira stand for?” Version 1.4 of the Aira Explorer app is out and there are some new features and we’re demoing them here. If you have questions or comments about the show, email us at [email protected]. 

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