Built to Scale | B2B SaaS Edition

Mitch Fanning

Scaling B2B SaaS companies from $1M to $10M and beyond is hard. Built to Scale is a podcast dedicated to the journey.

  • 34 minutes 49 seconds
    Preventing Zoom Fatigue and Sustaining Culture in a post-COVID World with Jenifer Kern, CMO of Qu

    In episode 23, I sat down with Jenifer Kern, CMO at Qu, to discuss Zoom Fatigue, the challenges of leading a remote team during a pandemic and how to sustain company culture in a post COVID world.

    13 February 2021, 9:14 pm
  • 45 minutes 24 seconds
    How to build a marketing engine for a B2B company with Shiv Narayanan CEO of How To SaaS

    In episode 22, I sat down with Shiv Narayanan, Founder and CEO of How To SaaS (former CMO of Wild Apricot).

    7 September 2020, 12:00 pm
  • 32 minutes 13 seconds
    Why Some Marketers Get Stuck Running A Playbook Like It's 2011 with Chris Walker CEO of Refine Labs

    In episode 21, I sat down with Chris Walker, CEO of Refine Labs. During our conversation, we discussed:

    • How Chris made his way into the world of marketing— and why he started Refine Labs.
    • Why marketers get stuck running a playbook like it's 2011.
    • Why measuring attribution & influence can be dangerous.

    And much, much more...

    Enjoy!

    10 August 2020, 10:00 am
  • 47 minutes 48 seconds
    Growing in a recession with Chili Piper CEO Nicolas Vandenberghe
    In episode 20, I sat down with Nicolas Vandenberghe, Co-founder and CEO of Chili Piper.
    31 May 2020, 5:23 pm
  • 35 minutes 35 seconds
    Paddle’s Harrison Rose on Building a Great Culture at Scale

    In episode 19, I had a down-to-earth conversation with Harrison Rose, Co-founder and Chief Customer Officer of Paddle about what it takes to build an incredible 'company culture' as the company scales.

     

    As Paddle rapidly grows, its goal is to be the best place to work in London, England. To show they're serious about this they've gone to extraordinary lengths to make their employees happy including giving every team member access to mental health coaching, running mindfulness sessions at lunch, and providing every non-technical member of the team free coding lessons (to name a few).

     

    For those not familiar with Harrison, he began working in software at the age of 16 while still in school. At 18 he co-founded Paddle, leading the go-to-market and commercial efforts, with revenues tripling each year since launch which has made Paddle one of the fastest growing software companies in the UK according to Deloitte Fast 50.

     

    Enjoy!

     

    P.S. Before you go, please leave a review on Apple Podcasts 🙂 🙏🏻

    28 May 2019, 11:54 am
  • 34 minutes 30 seconds
    Modulr’s Edwin Abl on Why MQLs are Irrelevant, Pipeline is a Vanity Metric & Sales Don’t Find Personas Useful

    In episode 18, I sat down with Edwin Abl, CMO of Modulr a business payments platform company who is building a new digital payment service to make money flow more efficiently through both businesses and the economy.

     

    For those not familiar with Edwin, he’s an experienced P&L leader in the EMEA and international SaaS software sector with deep expertise in revenue generation marketing, business development, enterprise sales, strategy and go-to-market partnerships.

     

    Previously, Edwin led and built marketing at Appirio, Inc. (Global strategic partner of Salesforce.com, Workday and Google) in Europe - $30k - $133M pipeline growth in 4 years (acquired in 2016), helped scale Hive Learning's marketing function (part of Blenheim Chalcot's venture portfolio), co-founded 2 companies in the SaaS tech space and worked as a new business / go-to-market advisor to scaling startups.  

     

    Being CMO of Modulr, he is responsible for taking to market our unique API driven payments solution, building a team and scaling systemized processes. In his spare time provides mentorship on leadership, sales and marketing.

     

    During our conversation, we discuss:

     

    • Why MQLs are irrelevant
    • Why sales teams don’t find personas useful
    • If someone should own the entire marketing and sales funnel
    • If Chief Revenue Officers (CROs) will replace the CMO role
    • How first-time CMOs should approach their first 100 days, present to a board, and build a world-class team
    • The one book Edwin gives all new hires

     

    Enjoy

     

    P.S. Before you go, please leave a review on Apple Podcasts 🙂 🙏🏻

    13 May 2019, 10:00 am
  • 33 minutes 38 seconds
    Drift’s Matt Bilotti On Growth

    In episode 17, I sat down with Matt Bilotti a Staff Product Manager on Drift's growth team to talk about “growth.”

     

    Matt also hosts the #Growth podcast, which is just one of the many popular shows produced by Drift.

     

    Before joining the growth team at Drift, Matt "product managed" many parts of the Drift product. Before Drift, Matt spent some time working at HubSpot.

     

    During our conversation, Matt and I discussed:

     

    • Why he switched to the growth team

     

    • How the Drift growth team is structured and what they’re responsible for

     

    • The process, framework, and tools the team uses to run growth experiments

     

    • And much more...

     

    Enjoy!

     

    P.S. To commemorate this episode, "before you go leave a ⭐ ⭐ ⭐ ⭐ ⭐ ⭐ review and share the pod with your friends!" 😊

    29 April 2019, 10:00 am
  • 26 minutes 6 seconds
    2x Your B2B Marketing ROI with Chain-Based Attribution with Chris Nixon

    In episode 16, I had the opportunity to speak with Chris Nixon, VP of Marketing at CaliberMind and host of a weekly show called the Revenue Marketing Report.

     

    During our conversation, we discuss the challenges of marketing attribution, why many B2B marketing teams still struggle to quantify marketing ROI, and what CaliberMind has done to solve this problem.

     

    Enjoy!

     

    P.S. Before you go, please leave a review on Apple Podcasts :) 🙏🏻

     

    15 April 2019, 10:00 am
  • 44 minutes 15 seconds
    How to Nail Your Product Positioning with April Dunford

     

    “We will not buy what we don’t understand.” — April Dunford

     

    In episode 15, I’m joined by April Dunford (@aprildunford), an executive consultant, speaker, and author who helps technology companies make complicated products easy for customers to understand and love.

     

    She is a globally recognized expert in Positioning and Market strategy. Previously April has run marketing and sales teams at a series of successful technology startups and has launched 16 products into market.

     

    She is also a board member, investor, and advisor to dozens of high-­growth businesses and is the author of the upcoming book Obviously Awesome: How to Nail Product Positioning so Customers Get it, Buy it, Love it.

     

    Enjoy!

     

    P.S. Before you go leave a review :) 🙏🏻

    1 April 2019, 10:00 am
  • 5 minutes 13 seconds
    Introducing the Built to Scale Show

    Scaling a B2B SaaS company from $1M to $10M and beyond is hard. Built to Scale is a podcast dedicated to the journey. In this episode, I introduce the new show, discuss why I decided to rebrand the podcast and give you a sneak peek at what to expect. You can also learn more at BuildToScalePodcast.com.

    23 February 2019, 6:27 pm
  • 40 minutes 7 seconds
    Zuant CEO Peter Gillett on Scaling Tech Companies with Focus, Simplicity & Speed

    In this podcast session, I spoke with Peter Gillett, a serial entrepreneur who is currently the CEO of both Zuant, a mobile lead capture platform and Marketpoint Recall, a global recall and crisis management company.

    For those who may not be familiar with Peter, he has been a pioneer in database marketing since the 1970s and created the world’s first web-based CRM system funded by Lucent Technologies in the 1990s. Currently, he spends most of his time driving product development and client roll-outs of Zuant’s award-winning mobile lead capture app across US corporations including Tesla, Pirelli, McLaren, Verizon and others. 

    With now over four decades of experience in marketing and sales, Peter is a highly sought-after thought leader on hot-button topics including mobile and GDPR. He also writes a regular monthly column series for Target Marketing Magazine called, Around the World, where he explores what’s new in marketing and sales from a global perspective by doing Q&As with digital innovators making an impact on the marketing and sales industry.

    Peter is passionate about motorsport racing and tech innovation that enables highly visual, cost-effective versions of the ‘original databased marketing’ concept to be offered to top global companies.

     

    Here are a few highlights from our discussion:

     

    04:25 — How a busy CEO of 2 global tech companies starts his day, manages his time, and deals with overwhelm.



    08:57 — Why Peter feels its crucial that product development stay in sync with marketing and sales.



    10:43 — Peter’s take on the differences between the UK, European, and North American tech scene.



    14:29 — Peter’s experience creating the world’s first web-based CRM system (pre-Salesforce) and how it led to founding Zuant.



    28:00 — Why Peter feels tradeshows and events are back in fashion.



    30:50 — Why Peter feels “simplicity and speed” sits at the core of scaling a tech business.

     

    That’s it. That’s all.

     

    Happy Holidays!

     

    Show notes with links available here.

    P.S. Please leave a review of the show on Apple Podcasts :) 🙏🏻

     

    3 December 2018, 11:00 am
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