Build Your SaaS – bootstrap in 2021

Transistor.fm

Can you bootstrap a profitable startup in 2021.

  • 1 hour 35 minutes
    Adam Wathan: how small startups hire employees (Tailwind CSS)

    How do founders of small bootstrapped companies hire new employees?

    Adam Wathan got over 1600 people who applied for two new roles at Tailwind Labs (a small team of six people). They ended up hiring two people, but neither of them actually applied. This wasn't how Adam expected (or hoped) this process would go. There were lots of surprising takeaways and lessons learned from the whole experience.

    "If you figure we spend 5 minutes on every single application, that was like 133 hours straight reading applications. Processing these job applications was basically my full time job for 2 months." – Adam Wathan

    Links:

    Have feedback on this episode?

    Timestamps:

    • (03:40) - What's the size of Transistor and when did you last hire?
    • (05:29) - How did you meet or find your employees?
    • (07:17) - Adam's process for hiring
    • (12:49) - The energy required to process applications
    • (17:37) - What got people in to the 100 list?
    • (21:08) - Did Adam get any videos in applications?
    • (24:54) - Previous employment was a good indicator
    • (30:21) - Painting a picture of what the position looks like
    • (32:07) - The kinds of people who applied
    • (34:57) - How did the application process work out?
    • (38:57) - The kinds of questions we asked applicants
    • (42:30) - Does a great conversation impact a hiring decision or not?
    • (49:29) - Does having the position open in public help?
    • (51:41) - How Adam was connected to the people they hired
    • (59:36) - The importance of conference conversations
    • (01:02:25) - Finding ways to share your work in public
    • (01:06:16) - The process does work... just not this time
    • (01:12:35) - Could I ever get comfortable with a 70% success rate?
    • (01:20:58) - Bringing in someone you knew vs a fan
    • (01:26:50) - Keeping a tab in different areas to pull from

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    4 June 2024, 9:12 pm
  • 1 hour 12 minutes
    Is ONCE enough?

    A panel discussion on 37signals' first ONCE product, the launch of Campfire ("pay for it once, install it, and run it on your own server"). Ian Landsman, Tyler Tringas, and Justin Jackson share what they expected to happen before the launch, what did happen, and what it means for indie hackers and bootstrappers who want to launch SaaS companies. Is this the end of SaaS?

    Links:

    I want to hear your thoughts:

    If you listen to the episode, I'd be curious to hear your thoughts:

    • Can you think of a low-price, pay-once, on-prem software product that's succeeded? (The only one I could think of was ​Statamic CMS​)
    • Do you think a different Once product might have made more sales? What kinds of products do you think might work?
    • Did you buy Campfire? What did you buy it for? Are you using it as a chat tool for your company?
    • Other thoughts on our discussion.

    👉 ​Leave a voicemail here​

    🐦 Reply on Twitter


    Timestamps:

    • (00:00:00) - "I appreciate that 37signals exists."
    • (00:01:58) - 37signals' influence in the bootstrapped startup space
    • (00:03:58) - What did we expect from the Campfire/Once launch?
    • (00:06:23) - DHH's tweet on Campfire sales – is that what we expected?
    • (00:09:49) - The Once model, philosophy, and Campfire's history
    • (00:17:21) - Misconceptions about what IT Managers want
    • (00:19:49) - How Campfire was marketed and positioned
    • (00:26:01) - Basecamp's PR, virality, and audience 
    • (00:28:29) - Can you do customer research to validate demand?
    • (00:32:01) - The volume of sales as a success metric
    • (00:33:33) - The Potential for Campfire's expansion
    • (00:37:37) - Distribution opportunities with hosting providers
    • 00:39:31) - The intuition behind HEY Email's success
    • (00:43:42) - The Value of an Audience and Customer Overlap
    • (00:45:12) - The Compounding Advantage of Longevity
    • (00:49:54) - Scorecard

    Thanks to our monthly supporters

    • Pascal from sharpen.page
    • Rewardful.com
    • Greg Park
    • Mitchell Davis from RecruitKit.com.au
    • Marcel Fahle, wearebold.af
    • Bill Condo (@mavrck)
    • Ward from MemberSpace.com
    • Evandro Sasse
    • Austin Loveless
    • Michael Sitver
    • Dan Buda
    • Colin Gray
    • Dave Giunta

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    10 February 2024, 12:59 am
  • 1 hour 8 minutes
    How Ben and David bootstrapped the Acquired podcast

    Fast Company called Acquired "the #1 tech podcast sensation." I've been a huge fan of the show for years. So, I was surprised when they contacted me and wanted to switch to Transistor for podcast hosting!

    Since switching, they've had a breakout year. Their clips started showing up everywhere on my social media feed; they had chart-topping episodes on Nintendo, Nike, and Costco, and they interviewed the CEOs of NVIDIA, Uber, and Charlie Munger. 

    And this was the year that Ben Gilbert and David Rosenthal (the co-hosts) both went full-time on the podcast. Podcasting is now their job.

    With all of that activity, I thought Build your SaaS listeners would be interested in hearing my interview with David about their entire story:

    • How they got started, how they built momentum over time,
    • how they were able to double their audience every single year since 2015, 
    • And how that momentum ended up Attracting an incredibly valuable audience that they've now monetized through sponsorships. 

    This interview has so much that podcasters, creators, and indie entrepreneurs will find super helpful and inspirational.

    🔥 Key moments:

    • (0:00:00) – A breakout year for Acquired
    • (0:01:45) – What is the Acquired podcast about?
    • (0:02:40) – How the Acquired podcast got started (origin story)
    • (0:07:23) – How Ben and David's co-hosting relationship works
    • (0:09:00) – The 3 big goals that made them want to start Acquired
    • (0:11:38) – How did listeners respond to the first episodes?
    • (0:14:55) – The best reason to start a podcast
    • (0:15:30) – The secret to how Acquired attracts new listeners
    • (0:18:13) – How they got featured in Apple Podcasts, Overcast, Pocket Casts, and Spotify
    • (0:24:18) – How they got their first podcast sponsors (and why it wasn't about making money)
    • (0:27:58) – Why they give their sponsors a white glove, 11-star experience
    • (0:34:13) – How to get more word-of-mouth referrals for your podcast
    • (0:37:00) – Acquired's unconventional approach to podcast ads
    • (0:41:54) – How the Acquired podcast's growth machine works
    • (0:48:05) – Why their NVIDIA podcast episode went viral
    • (0:50:48) – Why they switched from Libsyn to Transistor for podcast hosting
    • (0:57:18) – The rise of the "independent, boutique podcaster."
    • (1:02:27) – "The future of podcasting doesn't belong to Gimlet, NYT, NPR..."
    • (1:06:22) – David Rosenthal's advice to aspiring podcasters

    Thanks to our monthly supporters

    • Pascal from sharpen.page
    • Rewardful.com
    • Greg Park
    • Mitchell Davis from RecruitKit.com.au
    • Marcel Fahle, wearebold.af
    • Bill Condo (@mavrck)
    • Ward from MemberSpace.com
    • Evandro Sasse
    • Austin Loveless
    • Michael Sitver
    • Dan Buda
    • Colin Gray
    • Dave Giunta

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    25 January 2024, 9:50 pm
  • 45 minutes 51 seconds
    Nashville team retreat: scary birds, country music, and a photo shoot

    The whole team is on the show! Jon, Helen, Jason, Josh, and Justin are on the mics to discuss our recent team retreat to Nashville, Tennessee. If you're wondering what a retreat looks like for a remote team, you'll get a lot out of this episode. We also reveal some of our exploits in Music City:

    "Going to a Tiki Bar is usually a mistake."

    Highlights

    • (00:10) - Welcome
    • (01:15) - Highlights of our retreat in Nashville
    • (13:00) - It's not easy to get everyone together
    • (20:31) - Our schedule for the retreat
    • (26:42) - Electrolytes are a good idea
    • (32:08) - Things to improve or tips for other teams
    "For 51 weeks, our small team works efficiently. Our team retreat week is a culmination of celebrations, milestones, birthdays, and holidays we might have missed. It's special to condense these moments into one week and see everyone in person to celebrate our achievements from the previous year." – Helen

    Links:

    Takeaways:

    • The city you choose for your retreat will significantly influence the team's productivity and leisure activities.
    • Be intentional and set aside time for planning and product discussions.
    • A retreat is a great time for a remote team to celebrate milestones and achievements.
    • Have a balance between work activities and fun activities.
    • Simple activities like games or cards can be as fulfilling as fancy events.
    Thanks to our monthly supporters
    • Pascal from sharpen.page
    • Rewardful.com
    • Greg Park
    • Mitchell Davis from RecruitKit.com.au
    • Marcel Fahle, wearebold.af
    • Bill Condo (@mavrck)
    • Ward from MemberSpace.com
    • Evandro Sasse
    • Austin Loveless
    • Michael Sitver
    • Dan Buda
    • Colin Gray
    • Dave Giunta

    🎙️ Podcast hosting is provided by Transistor.fm.
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    ★ Support this podcast on Patreon ★
    26 September 2023, 6:44 pm
  • 1 hour 11 minutes
    Paul Jarvis: gaining freedom by building an indie business

    Justin catches up with his old internet friend Paul Jarvis. Today, Paul co-founded Fathom Analytics with Jack Ellis: a simple alternative to Google Analytics. Paul is also the author of the book "Company of One," which has influenced a whole generation of indie entrepreneurs (and has been reviewed by Cal Newport, Chris Guillebeau, Ben Chestnut, Tiago Forte, and more). Previously, Justin and Paul did a weekly mastermind, where they supported and encouraged each other around our indie businesses. They decided to do a catch-up call and recorded it so you could listen in. 👍

    Highlights:

    • (00:10) - Intro
    • (02:20) - Being off the internet
    • (03:58) - What's a typical day for Paul?
    • (06:21) - Looking back at our Mastermind call
    • (08:08) - There's no beginning and no end
    • (10:36) - Things that are out of your control affect your business
    • (13:08) - Does Justin's surfing metaphor make sense to a surfer?
    • (16:11) - How would you start an indie business in 2023?
    • (22:05) - You've got to get in motion
    • (25:08) - Using products in your category for a long time
    • (27:53) - Is there still any room in Saas?
    • (31:56) - The act of making the bet
    • (38:45) - Is freelancing still viable in 2023?
    • (42:55) - Company design is lifestyle design
    • (45:00) - Worrying about being stagnant
    • (47:20) - How do you handle customer feature requests?
    • (52:08) - It's ok to be late to a shift in the market
    • (58:24) - Caring is an indie advantage
    • (01:05:05) - Collaboration is what gets us anywhere

    🎙️ Podcast hosting is provided by Transistor.fm.
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    Links:


    Thanks to our monthly supporters
    • Pascal from sharpen.page
    • Rewardful.com
    • Greg Park
    • Mitchell Davis from RecruitKit.com.au
    • Marcel Fahle, wearebold.af
    • Bill Condo (@mavrck)
    • Ward from MemberSpace.com
    • Evandro Sasse
    • Austin Loveless
    • Michael Sitver
    • Dan Buda
    • Colin Gray
    • Dave Giunta
    ★ Support this podcast on Patreon ★
    1 August 2023, 8:50 pm
  • 55 minutes 16 seconds
    How Tim worked on side-projects for 10+ years, and finally went full-time (with kids)

    Tim reached out after the Aaron Francis episode: "I wanted to pitch you on the idea of coming on the podcast and sharing my journey of building side projects for the last decade while raising a family. I can also share the guardrails I put in place before finally going full-time on T.LY."

    Highlights:

    • (00:12) - Welcome
    • (01:18) - Who is Tim Leland?
    • (03:25) - What guardrails did you put in place?
    • (06:29) - What's the sales funnel?
    • (08:18) - Family as a motivator
    • (16:26) - How would you describe your effort during this process?
    • (20:11) - What about family boundaries?
    • (23:30) - How do you manage your thoughts?
    • (31:20) - How have you been able to manage the effort level?
    • (34:49) - The pressure of cutting the cord from your job
    • (38:21) - What's it been like being full time on t.ly?
    • (40:04) - What's your SEO magic touch?

    Links:


    Thanks to our monthly supporters

    • Pascal from sharpen.page
    • Rewardful.com
    • Greg Park
    • Mitchell Davis from RecruitKit.com.au
    • Marcel Fahle, wearebold.af
    • Bill Condo (@mavrck)
    • Ward from MemberSpace.com
    • Evandro Sasse
    • Austin Loveless
    • Michael Sitver
    • Dan Buda
    • Colin Gray
    • Dave Giunta

    🎙️ Podcast hosting is provided by Transistor.fm.
    📺 Learn
    how to start your own podcast!

    ★ Support this podcast on Patreon ★
    20 June 2023, 7:40 am
  • 57 minutes 18 seconds
    Startup coaching: helping founders and team members realize their full potential

    This week Jon and Justin are joined by Marcella Chamorro. Previously, she worked in startup marketing but has recently transitioned to coaching founders and teams. We discussed how startup founders and their team members can realize their full potential.

    Here are some highlights:

    • (00:24) - Introducing Marcella
    • (03:08) - How do you define your coaching?
    • (05:15) - What do you see with rising stars?
    • (09:42) - Do you navigate team dynamics or individual work?
    • (14:45) - Any advice for founder's stress
    • (23:27) - Personal lives do come to work
    • (33:02) - The ability to have difficult conversations
    • (47:23) - A lot of value in speaking to someone who's not you
    • (50:44) - How can people reach out Marcella?

    Quote:"I think people who choose to do coaching want to be really good at what they do and they want to have a really good life. They are looking to optimize their time on planet Earth."  – Marcella


    Links:

    Thanks to our monthly supporters
    • Pascal from sharpen.page
    • Rewardful.com
    • Greg Park
    • Mitchell Davis from RecruitKit.com.au
    • Marcel Fahle, wearebold.af
    • Bill Condo (@mavrck)
    • Ward from MemberSpace.com
    • Evandro Sasse
    • Austin Loveless
    • Michael Sitver
    • Dan Buda
    • Colin Gray
    • Dave Giunta

    🎙️ Podcast hosting is provided by Transistor.fm.
    📺 Learn
    how to start your own podcast!

    ★ Support this podcast on Patreon ★
    7 June 2023, 12:55 am
  • 1 hour 2 minutes
    Michele Hansen update: Section 174 and bootstrapping with kids

    In this podcast episode, Michele Hansen (Geocodio) gives us an update on Section 174 and provides her take on "bootstrapping with kids."

    Michele explains you can be a part of the Small Software Business Alliance, and fight Section 174. If you're in the USA, please contact Congress!

    In the second half of the episode, Justin and Michele talk about the challenges of balancing starting a business while you have young kids. For more on this topic, check out the last episode with Aaron Francis.

    For more context on Section 174, check out our previous episode with Michele.

    • (00:12) - Welcome
    • (01:44) - Quick refresher on section 174
    • (05:42) - Updates since last episode
    • (09:09) - You can still help raise awareness
    • (14:03) - What's happening next?
    • (17:35) - How does this work on the accounting side?
    • (20:24) - Anything else people can do?
    • (22:41) - What advice do you give to people with families wanting to start a business?
    • (26:44) - Did you try a few things on the side?
    • (29:04) - Definition of success at the start
    • (31:20) - Developing a business while raising a baby
    • (35:13) - Survivorship bias in stories from new parents
    • (37:52) - What should you consider when starting a business?
    • (45:39) - Avoid magical thinking
    • (51:44) - Some things are hard to think about until you experience them

    Thanks to our monthly supporters
    • Pascal from sharpen.page
    • Rewardful.com
    • Greg Park
    • Mitchell Davis from RecruitKit.com.au
    • Marcel Fahle, wearebold.af
    • Bill Condo (@mavrck)
    • Ward from MemberSpace.com
    • Evandro Sasse
    • Austin Loveless
    • Michael Sitver
    • Dan Buda
    • Colin Gray
    • Dave Giunta

    🎙️ Podcast hosting is provided by Transistor.fm.
    📺 Learn
    how to start your own podcast!

    ★ Support this podcast on Patreon ★
    16 May 2023, 8:58 am
  • 1 hour 5 minutes
    Should a parent with young kids try to bootstrap a new startup?

    In this episode, Justin speaks with Aaron Francis about being a new parent and trying to bootstrap a startup. Aaron argued the other side of Justin's tweet thread: "Wait until your kids are older to start a company." Aaron is well-positioned to talk about this because he has twins and is also bootstrapping Hammerstone with his co-founder Colleen. The whole conversation is a nuanced take on the topic and full of important insights, especially on:

    • the risks involved (especially if you're not working a full-time job)
    • the kind of foundation (mentally, financially, emotionally, relationally) you need to be able to take the risk

    Highlights from this episode:

    • (00:12) - Welcome Aaron
    • (01:10) - Topic introduction
    • (02:22) - What's Aaron's story?
    • (05:28) - What is a maximum effort era?
    • (10:56) - What are you willing to sacrifice?
    • (15:17) - What's your daily routine like?
    • (17:30) - Context matters in all of this
    • (28:01) - Are you sacrificing social connections?
    • (30:53) - Blind spots can affect you on your journey
    • (33:23) - Pain vs risk
    • (37:43) - Being on the same page as your partner
    • (41:47) - Going to therapy sooner
    • (43:51) - Building a good foundation
    • (48:51) - Strengths, weaknesses, opportunities, and threats
    • (53:54) - Sometimes it's easier to try getting a better job
    • (01:02:42) - Where can people reach Aaron?

    Thanks to our monthly supporters
    • Pascal from sharpen.page
    • Rewardful.com
    • Greg Park
    • Mitchell Davis from RecruitKit.com.au
    • Marcel Fahle, wearebold.af
    • Bill Condo (@mavrck)
    • Ward from MemberSpace.com
    • Evandro Sasse
    • Austin Loveless
    • Michael Sitver
    • Dan Buda
    • Colin Gray
    • Dave Giunta

    🎙️ Podcast hosting is provided by Transistor.fm.
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    how to start your own podcast!

    ★ Support this podcast on Patreon ★
    9 May 2023, 7:45 pm
  • 46 minutes 29 seconds
    Why we hired someone new

    Jon and Justin welcome Joshua Anderton to the Transistor team! Josh is an amazingly talented full-stack web developer (Laravel, Rails, Tailwind CSS, Alpine, and more!) He's been helping us as a part-time contractor since Oct 2022, and we're excited to have him on board full-time! In this episode, we discuss why we hired another person and how we think about hiring at Transistor.

    • (00:28) - 150!
    • (01:32) - Trials into paid customers
    • (09:22) - Hiring philosophy
    • (27:45) - Hiring Josh
    • (31:39) - Hiring people you know
    • (40:35) - Product updates
    • (43:54) - Patreon supporter thanks

    Links: Thanks to our monthly supporters
    • Pascal from sharpen.page
    • Rewardful.com
    • Greg Park
    • Mitchell Davis from RecruitKit.com.au
    • Marcel Fahle, wearebold.af
    • Bill Condo (@mavrck)
    • Ward from MemberSpace.com
    • Evandro Sasse
    • Austin Loveless
    • Michael Sitver
    • Dan Buda
    • Colin Gray
    • Dave Giunta

    🎙️ Podcast hosting is provided by Transistor.fm.
    📺 Learn
    how to start your own podcast!

    ★ Support this podcast on Patreon ★
    20 April 2023, 12:51 am
  • 34 minutes 13 seconds
    Act now before it's too late: Section 174

    Michele Hansen (co-founder of Geocodio) is raising the alarm about Section 174. This legislation could dramatically increase your tax bill this year if you're a small software company in the USA. Michele is organizing a response through the Small Software Business Alliance.

    👉 ACT NOW:

    1. Sign up for Michele's list
    2. US citizens: tweet and call your Senators today. They need to know that this is a small business issue and that small businesses in their state are hurt by Section 174.
    3. Share the ssballiance.org URL with your founder friends.

    In this episode:

    • (01:37) - What is section 174?
    • (04:42) - What's the benefit to the government for this change?
    • (09:03) - Section 174 is bad for every company that builds software
    • (11:28) - Disclaimer: We're not tax accountants
    • (12:21) - What is the SSB Alliance?
    • (14:05) - Small businesses are the cute puppies of the policy world
    • (22:05) - A practical example
    • (25:30) - This is going to impact small software businesses
    • (28:36) - What can we do?
    Thanks to our monthly supporters
    • Pascal from sharpen.page
    • Rewardful.com
    • Greg Park
    • Mitchell Davis from RecruitKit.com.au
    • Marcel Fahle, wearebold.af
    • Bill Condo (@mavrck)
    • Ward from MemberSpace.com
    • Evandro Sasse
    • Austin Loveless
    • Michael Sitver
    • Dan Buda
    • Colin Gray
    • Dave Giunta

    🎙️ Podcast hosting is provided by Transistor.fm.
    📺 Learn
    how to start your own podcast!

    ★ Support this podcast on Patreon ★
    28 March 2023, 8:00 am
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