We The Sales Engineers: A Resource for Sales Engineers, by Sales Engineers

Ramzi Marjaba

A Resource for Sales Engineers, by Sales Engineers

  • 44 minutes 22 seconds
    Craving Cold Calls is a Matter of Perspective

    AI is coming for us all. According to our guest, Anthony Palmoze, he’s heard many SEs talk about BDR being the first to become obsolete.

    So we jump on a call to dig into what BDR is and see if it will be obsolete, or more specifically, what parts will be taken over by AI.

    show notes: https://wethesalesengineers.com/show315

    29 April 2024, 5:00 am
  • 59 minutes 12 seconds
    Selling to Sellers and How Solution Engineers Can Add Valu

    I have my own opinions of what sales engineers should do, and how they should be involved in the sales process. My opinion is that they should be involved, early and often.

     

    But I sell in the enterprise market, with a small number of customers. My SE is tied only to me, and the main decision-makers are the users who use the product. So it would make sense that my SE is heavily involved, follows up post-demo, and maintains relationships. 

     

    But when your product is being sold to other Salespeople, and the goal is to show them how easy it is to use, and the SE that supports your opportunities supports the opportunities of a few other salespeople, then the process and expectations are different. Adam Weekes is an AE Leader within Big Tin Can. He drops by the show to explain his views.

     

    show notes: https://wethesalesengineers.com/show314

    22 April 2024, 5:00 am
  • 47 minutes 38 seconds
    Navigating the Presales Landscape From Green Shoots to Growth

    Over the many years that I’ve been doing this podcast, we’ve talked about the skills required, how to manage the team, communication, relationship building. But we’ve never discussed the SE Big picture, how external factors like the economy can affect the role, and what moves can be made internally to save money. 

     

    So I invited John Simpson on this show to discuss that. John is the former head of Solution Engineering for EMEA at Qualtrics do discuss this in more detail.

     

    show notes: https://wethesalesengineers.com/show313

    15 April 2024, 5:00 am
  • 20 minutes 12 seconds
    Generate Great Revenue By Using Solution Engineers As Marketing

    Solution Engineers have a lot on their plate, and I have the pleasure of adding one more thing to that plate...marketing

     

    show notes: https://wethesalesengineers.com/show312

    8 April 2024, 5:00 am
  • 45 minutes 21 seconds
    Expand Your Solution and Value Selling through Insight Selling

    There are so many different selling techniques. I’ve personally been trained in Solution Selling and Challenger Selling. Full disclosure, I love Solution Selling, but hate challenger selling. I’ve also read SPIN Selling and then I noticed that a lot of them are similar, but they are all geared towards salespeople. 

     But Solution Selling was introduced a long time ago. Some say in the 70s, but I don’t have a source for that. Since then, solution selling evolved into Value Selling, and now the latest iteration is Insight Selling. 

    My guest, Sherri Mazza, is writing a book on. Most books are geared towards Sales, but Sherri is focusing on Solutions Engineers. Will will dig into her history, and present and the book itself. 

    show notes: https://wethesalesengineers.com/show311

    1 April 2024, 5:00 am
  • 54 minutes 46 seconds
    Working With Customers To Realize Value Through Customer Success

    At the ground level, we all put our heads down and work. We demo, discover, and manage support calls. How we do all that is the tactical work. But what about the strategy? How do we move an entire organization from reactive to proactive? How does the organization incentivize people, or in other words, how do they line up their interests with their employee’s interests?

     

    These are some topics I discussed with Fadi Bassil, the VP of Support at Incorta. Fadi is a fellow Lebanese, but that’s not what’s important. What’s important is what he has been able to achieve in such a short period since moving to the UK. Taking a step back, humbled himself, so he could move forward to where had a big impact on his organization and his company.

    show notes: https://wethesalesengineers.com/show310

    25 March 2024, 5:00 am
  • 52 minutes 43 seconds
    Overcome the Boredom by Finding Something You Love

    Many of us go to university, wondering what we are supposed to study. Those of us who complete it then graduate, wondering what the job would entail. Once we get the job that we may or may not have thought we wanted, we find that we are bored out of our minds. 

     

    Some people stick with it and learn to love it, or simply stick with it. Others try to find a solution. That’s what today’s guest did. Sameer Kausar found himself in a job he was not excited about. So he looked within, and looked around, and identified Sales Engineering as a potential dream job. Since he got the job, he has not looked back since.

     

    show notes: https://wethesalesengineers.com/show309

    18 March 2024, 5:00 am
  • 53 minutes 1 second
    To Secure Your New Job, Execute A Sales Process

    My guest for today is Chris Beaumont and he is a recruiter. We discuss how people should approach the job hunt, and what they can do to increase their chances to secure a job. We also talk about what employers are doing wrong while they are trying to fill the few recs they have open. 

    Show notes: https://wethesalesengineers.com/show308

    11 March 2024, 6:00 am
  • 35 minutes 53 seconds
    Dealing with Stress as a Sales Professional

     Life does not exist without stress. There’s also added stress when you’re in the sales world. So I wanted to share the causes of stress as I see it, and how I handle it. 

    show notes: https://wethesalesengineers.com/show307

    4 March 2024, 6:00 am
  • 45 minutes 20 seconds
    Merging Creativity with Science For Amazing Career Growth

    Engineers are not usually known as creative types. This is a strange notion for me as I think engineers are some of the most creative people. We might not be creating art (although some engineers are artists), but we are being creative in solving a set of problems. 

    The problem is it doesn’t show to the outside world. 

    But there are ways to do so, and Melanie Flores, my guest for this week found out that she can do it through Solution Engineering. It’s not just about solving a problem creatively. It’s about telling stories and asking questions where creativity can shine while being in an Engineering field. 

    show notes: https://wethesalesengineers.com/show306

    26 February 2024, 3:00 pm
  • 1 hour 1 minute
    Going on a New Adventure and Becoming the Confidence Generator

    A big piece of Sales Engineering is Sales. Most engineers don’t like the sales part of Sales Engineering, but it’s what SEs have to excel at to be good at their jobs. Taking it a step further, SEs have to excel at knowing their customers and that will make every aspect of sales easier. 

     

    These are all topics of conversation that Alvaro Tuscano and I get deep into, in addition to the challenges of presales in Spain specifically, and how he overcame them to become a great SE and a trainer for other SEs. 

     

    show notes: https://wethesalesengineers.com/show305

    19 February 2024, 6:00 am
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