Richard Weylman, at age 6, Richard was orphaned and lived in nineteen foster homes and attended eleven different schools. Rather than becoming victim of those circumstances he overcame them and has had remarkable business success including as an award-winning general sales managerof Rolls Royce to heading sales and marketing for the Robb Report- A Magazine for the Luxury Lifestyle from its inception until its record liquidity event. A Hall of Fame inducted Keynote speaker Richard has also been inducted into the Customer Experience Hall Of Fame for his legendary work helping brands engage with their customers and retain them. He is the author of two international bestsellers, the latest of which, The Power of Why: Breaking Out in a Competitive Marketplace is in seven languages and is also a CEO Reads bestseller. His next book 100 Proven Ways to Acquire and Keep Clients for Life is available on Amazon or your favorite bookstore. Finally, he is a Horatio- Alger nominee for his philanthropic work on behalf of orphans and widows.

In this podcast for managers, Audrey, Lee and Richard discuss:  

·  What differentiates you with today’s customers with their experience

·  Concrete examples of right from wrong in service levels

·  Free or inexpensive ways to change your business deliverables to garner client loyalty

· Why creating brand evangelists is critical to growing your business

“Thoughtfulness, empathy, caring, and kindness are valuable relationship-building traits that no amount of competitor marketing dollars can defeat.”– Richard Weylman

Build Credibility and Effective Leadership with the Manage Smarter Podcast

Join hosts Audrey Strong and C. Lee Smith every week as they dive into the aspects and concepts of good business management. From debunking sales myths to learning how to manage with and without measurements, you'll learn something new with every episode and will be able to implement positive change far beyond sales. 

 Connect with Richard Weylman

https://richardweylman.com/

https://www.linkedin.com/in/richard-weylman-keynotespeaker/

Connect with Manage Smarter Hosts

·         Website: ManageSmarter.com 

·         LinkedIn: AudreyStrong                                                                   

·         LinkedIn: C. Lee Smith  

Connect with SalesFuel

·         Website: http://salesfuel.com/ 

·         Twitter: @SalesFuel 

·         Facebook: https://www.facebook.com/salesfuel/ 

Learn more about your ad choices. Visit megaphone.fm/adchoices

Joel Garfinkle has been an executive coach for 20+ years and is the author of 11 books, including “Executive Presence: Step Into Your Power, Convey Confidence, & Lead With Conviction." Joel is well-known as one of the most effective and innovative executive coaches in the country. His passion and energy is infectious,

motivating and encouraging. He has a no-nonsense style in which he advises, challenges, provokes, guides and pushes his clients. Joel possesses great insight and knowledge, which he is able to convey clearly and with enthusiasm.

In this podcast for managers, Audrey, Lee and Joel discuss:  

·   What is executive presence and how do I know if I have it or not?

·   The 3x3Executive Presence Model

·   Statistics that show lack of Executive Presence could stall your career trajectory

·   Specific behavioral changes you can make to improve your presence

“Too often leaders underestimate the importance of executive presence, potentially compromising their professional success. It matters. When 400 CEOs were asked how they choose next-level leaders, 89% of them said they looked for one critical trait—executive presence. As you rise in your organization, you’ll realize how much greater your executive presence must become.”– Joel Garfinkle

Build Credibility and Effective Leadership with the Manage Smarter Podcast

Join hosts Audrey Strong and C. Lee Smith every week as they dive into the aspects and concepts of good business management. From debunking sales myths to learning how to manage with and without measurements, you'll learn something new with every episode and will be able to implement positive change far beyond sales. 

 Connect with Joel Garfinkle

https://garfinkleexecutivecoaching.com/

https://www.linkedin.com/in/joelgarfinkle/

https://www.facebook.com/garfinkleexecutivecoaching

YouTube channel: https://www.youtube.com/@joelgarfinkle

https://twitter.com/JoelGarfinkle

Connect with Manage Smarter Hosts

·         Website: ManageSmarter.com 

·         LinkedIn: Audrey Strong                                                                   

·         LinkedIn: C.Lee Smith  

Connect with SalesFuel

·         Website: http://salesfuel.com/ 

·         Twitter: @SalesFuel 

·         Facebook: https://www.facebook.com/salesfuel/ 

Learn more about your ad choices. Visit megaphone.fm/adchoices

With us today is Dr. Jean Oursler, otherwise known as the Results Queen!

Dr. Jean has a Ph.D. in business psychology and is considered one of the

country’s top business consultants, a top-rated speaker, and a world class

business performance coach. She is the author of "Give up Goals and Results are Yours”. Dr. Jean works with entrepreneurs and their leadership teams to implement a comprehensive business management system called EOS which is designed to help organizations improve their performance, efficiency and profitability. EOS, which stands for Entrepreneurial Operating System, addresses the major frustrations that business owners and their leadership teams often experience. This includes improving organizational clarity, accountability, right people in the right seats, process efficiency and increased revenue.

In this podcast for managers, Audrey, Lee and Jean discuss:  

· What is Caveman Brain?

· Why is having a sense of urgency killing your business?

· The Entrepreneurial Operating System

"Leading isn't easy and a lot of leaders make it up as they go - they don't have a

roadmap. If leaders had a roadmap for the next 90 days of rocks, goals,

priorities, etc. and they communicate it effectively, everyone could be working

in the same direction for the good of the whole..”– Dr. Jean Oursler  

Build Credibility and Effective Leadership with the Manage Smarter Podcast

Join hosts Audrey Strong and C. Lee Smith every week as they dive into the aspects and concepts of good business management. From debunking sales myths to learning how to manage with and without measurements, you'll learn something new with every episode and will be able to implement positive change far beyond sales. 

Connect with Dr. Jean Oursler

www.cavemanbrain.com

https://www.eosworldwide.com/drjean-oursler

 Connect with Manage Smarter Hosts

·         Website: ManageSmarter.com 

·         LinkedIn: Audrey Strong                                                                   

·         LinkedIn: C.Lee Smith  

Connect with SalesFuel

·         Website: http://salesfuel.com/ 

·         Twitter: @SalesFuel 

·         Facebook: https://www.facebook.com/salesfuel/ 

Learn more about your ad choices. Visit megaphone.fm/adchoices

Wendy Swire brings more than twenty years of expertise in executive and leadership coaching, organizational change management and leadership consulting. Working with Fortune 50 senior executives, as well as governmental and international organizations, Wendy specializes in teaching techniques for rewiring the brain to provide increased adaptability, resiliency and cognitive fitness. Her background as a former Wall Street Banker and training as a diplomat makes her uniquely qualified to coach a diverse list of clients, including global audiences and leaders at all levels.

SPECIAL PAGE FOR LISTENERS TO TAKE SABOTEUR BRAIN ASSESSMENT FREE: https://swiresolutions.com/manage-smarter-podcast/

In this podcast for managers, Audrey, Lee and Wendy discuss:  

·  What are Sage vs. Saboteur Brains?

·  How to recognize the conversation you’re having with yourself? Are your conversations with yourself giving you your BEST self?

· How to train your brain OUT of Saboteur Brain

· Tips for sales managers to be better at coaching and developing sales staff out of negative self-talk

"Everyone knows the health benefits of staying in

shape through physical fitness, but most leaders ignore their mental fitness

which is equally important in their ability to be more adaptive and create

success through laser-focused results.”– Wendy Swire  

Build Credibility and Effective

Leadership with the Manage Smarter Podcast

Join hosts Audrey Strong and C. Lee Smith every week as they dive into the aspects and concepts of good business management. From debunking sales myths to learning how to manage with and without measurements, you'll learn something new with every episode and will be able to implement positive change far beyond sales. 

Connect with Wendy Swire

www.swiresolutions.com

https://twitter.com/wendyswire

 https://www.linkedin.com/in/wendy-sherwin-swire-ma-pcc-0286961/

 Connect with Manage Smarter Hosts

·         Website: ManageSmarter.com 

·         LinkedIn: Audrey Strong                                                                   

·         LinkedIn: C.Lee Smith  

 Connect with SalesFuel

·         Website: http://salesfuel.com/ 

·         Twitter: @SalesFuel 

·         Facebook: https://www.facebook.com/salesfuel/ 

Learn more about your ad choices. Visit megaphone.fm/adchoices

Stephanie Brown is the Founder of Creative Career Level Up, a program that helps those in marketing, creative, and tech industries accelerate their careers and secure their next perfect role—along with a promotion and a salary increase. Stephanie has spent the last 15 years working in the marketing, creative and tech industries, and what makes her program stand out and a proven system is she used her 13 years’ experience working as a senior marketing executive at Nike (8 years in total) and Apple (5 years) to develop its curriculum. She’s been fired twice and took both opportunities to reframe her career.

In this podcast for managers, Audrey, Lee and Stephanie discuss:  

·   How to take a different view of your career development

·   Her story about how getting fired can actually be a blessing

·   How being fired and refocusing can by the driver for a total career makeover

·   DO’S and DON’Ts of what to do after you’ve been fired

·   How managers can create a culture of showing a clear career path for employees and for themselves

"I had been let go and fired. My learning in terms of things that probably I didn’t do right is I tried to rush into the next job.”– Stephanie Brown

Build Credibility and Effective Leadership with the Manage Smarter Podcast

Join hosts Audrey Strong and C.

Lee Smith every week as they dive into the aspects and concepts of good

business management. From debunking sales myths to learning how to manage with

and without measurements, you'll learn something new with every episode and

will be able to implement positive change far beyond sales. 

 Connect with Stephanie Brown

https://www.creativecareerlab.com/

https://www.linkedin.com/in/stephaniebrowncareercoach/

 Connect with Manage Smarter Hosts

·         Website: ManageSmarter.com 

·         LinkedIn: AudreyStrong                                                                   

·         LinkedIn: C.Lee Smith  

 Connect with SalesFuel

·         Website: http://salesfuel.com/ 

·         Twitter: @SalesFuel 

·         Facebook: https://www.facebook.com/salesfuel/ 

Learn more about your ad choices. Visit megaphone.fm/adchoices

Luis Scott is a respected attorney and consultant. He is the owner of Bader Scott Injury Lawyers and 8 Figure Firm Consulting, specializing in helping legal professionals optimize and grow their practices. Over his 20 years as a legal professional, he has been recognized by various legal organizations, and was managing partner of a successful law firm with almost 200 employees.

In this podcast for managers, Audrey, Lee and Luis discuss:  

·Luis' three different categorizations of employees in large firms

·Managing employees with large egos

·Managing and mediating diametrically opposed employees

·Luis’ advice on how to grow your business and differentiate yourself from competitors

"If you want to be a really great manager and mediator you have to look at the facts over the emotions.”– Luis Scott

Build Credibility and Effective Leadership with the Manage Smarter Podcast

Join hosts Audrey Strong and C. Lee Smith every week as they dive into the aspects and concepts of good business management. From debunking sales myths to learning how to manage with and without measurements, you'll learn something new with every episode and will be able to implement positive change far beyond sales.  

Connect with Luis Scott

https://baderscott.com/about/attorneys/luis-scott/

https://luisscottjr.com/

https://www.linkedin.com/in/luis-scott-8ff/

 Connect with Manage Smarter Hosts

·         Website: ManageSmarter.com 

·         LinkedIn: AudreyStrong                                                                   

·         LinkedIn: C.Lee Smith  

Connect with SalesFuel

·         Website: http://salesfuel.com/ 

·         Twitter: @SalesFuel 

·         Facebook: https://www.facebook.com/salesfuel/ 

Learn more about your ad choices. Visit megaphone.fm/adchoices

Justin Nelson is the Founder and CEO of Sphere Rocket VA, an industry leading virtual workforce company. Since 2020 Sphere Rocket has placed more than 5,000 virtual assistants, serving 1500+ growing small businesses. Justin began in real estate at age 17, running marketing, lead generation, and inside sales campaigns.

After getting licensed, he quickly became a top producing agent, generating

$320,000 in gross commissions his first year using social media and marketing

growth hacks. In 2019 Justin started coaching new and veteran agents to create

leverage in their businesses through social media, hyper growth strategies, and

eventually virtual assistants. The need for a service to help small business owners hire and effectively utilize virtual workers quickly became apparent, and Sphere Rocket was born. Justin says he’s overcome addiction, depression, and anxiety along his entrepreneurial journey In leadership.  

In this podcast for managers, Audrey, Lee and Justin discuss:  

·   How he overcame addiction, depression and anxiety to find entrepreneurship.

·   How to create leverage through social media, hyper growth strategies and virtual assistants.

·   Time spent managing a virtual assistant to get  the most ROI out of having one.

·   How to use virtual assistants to push your social media posts out and look for warm leads for prospecting and referrals, and set up systems where they work for you full-time online, no matter where they are located.

"I have a unique perspective as a young entrepreneur, overcoming the pitfalls of success, and the journey of bootstrapping 8 figure companies.”– Justin Nelson

Build Credibility and Effective Leadership with the Manage Smarter Podcast

Join hosts Audrey Strong and C. Lee Smith every week as they dive into the aspects and concepts of good business management. From debunking sales myths to learning how to manage with and without measurements, you'll learn something new with every episode and will be able to implement positive change far beyond sales.   

Connect with Justin Nelson

http://sphererocketva.com/

https://www.facebook.com/justinnelson76

 Connect with Manage Smarter Hosts

·         Website: ManageSmarter.com 

·         LinkedIn: Audrey Strong                                                                   

·         LinkedIn: C.Lee Smith  

 Connect with SalesFuel

·         Website: http://salesfuel.com/ 

·         Twitter: @SalesFuel 

·         Facebook: https://www.facebook.com/salesfuel/ 

Learn more about your ad choices. Visit megaphone.fm/adchoices

Dr. Carla Fowler

is an MD PhD and elite executive coach. For the last decade, she has been a

secret weapon for scores of CEOs, entrepreneurs, and other senior leaders.

Carla’s unique approach combines the latest research from performance science

with timeless best practices to help top performers level up and achieve their

goals.

In this podcast for managers, Audrey, Lee and Carla discuss:  

·   Performance Science—how is it defined and measured?

·   Mental Clarity—Why do leaders need it and how does a person get it?

·   Dr. Fowler’s 3 elements of performance science

·   Why embracing uncertainty will push your leadership performance to higher levels

"People are always looking for the "hack" or silver bullet as a shortcut to high

performance. There are always great tips/hacks out there... but I've found that

an important piece of high performance is not just getting a certain set of

results, but also that the path you take to get those results is important to

developing your foundation as a performer.”– Carla Fowler

Build Credibility and Effective Leadership with the Manage Smarter Podcast

Join hosts Audrey Strong and C. Lee Smith every week as they dive into the aspects and concepts of good business management. From debunking sales myths to learning how to manage with and without measurements, you'll learn something new with every episode and will be able to implement positive change far beyond sales.  

Connect with Carla Fowler

https://www.thaxa.com/

https://twitter.com/DrCarlaFowler

https://www.linkedin.com/in/carla-fowler/

 Connect with Manage Smarter Hosts

·         Website: ManageSmarter.com 

·         LinkedIn: AudreyStrong                                                                   

·         LinkedIn: C.Lee Smith  

Connect with SalesFuel

·         Website: http://salesfuel.com/ 

·         Twitter: @SalesFuel 

·         Facebook: https://www.facebook.com/salesfuel/ 

Learn more about your ad choices. Visit megaphone.fm/adchoices

David Horsager, MA, CSP, CPAE is the CEO of Trust Edge Leadership Institute, Trust Expert in Residence at High Point University and The Wall Street Journal best-selling author of The Trust Edge, The Daily Edge, and Trusted Leader. He is also a podcaster, creator of the Enterprise Trust Index™, and director of one of the nation’s foremost trust studies, The Trust Outlook. ®

Horsager has advised leaders and delivered life-changing presentations on six continents, with audiences ranging from Delta, FedEx, and Toyota to the New York Yankees, MIT and the Department of Homeland Security. His work has been featured in prominent media such as Harvard Business Review, Forbes, and MSNBC. Through speaking, training, consulting, and coaching, David and his team at Trust Edge Leadership Institute make it their mission to develop trusted leaders and organizations. With his trademark 8 Pillar Framework, David breaks trust down into tangible steps that can be leveraged right away to build a high-trust culture— because high-trust leaders and organizations bring out the best in their people and get measurable results.

In this podcast for managers, Audrey, Lee and David discuss:  

-Definition of a high trust environment

-How to build trust among fellow leaders and stakeholders in complex organization

-The Enterprise Trust Index

-How long does it typically take to establish trust?

 "Leaders don’t realize that a lack of trust is their biggest expense. They often don't see how a lack of trust affects EVERY aspect of the business!”– David Horsager  

Build Credibility and Effective Leadership with the Manage Smarter Podcast

Join hosts Audrey Strong and C. Lee Smith every week as they dive into the aspects and concepts of good business management. From debunking sales myths to learning how to manage with and without measurements, you'll learn something new with every episode and will be able to implement positive change far beyond sales. 

 Connect with David Horsager

https://www.linkedin.com/in/dhorsager/

https://trustedge.com/

http://www.davidhorsager.com/

 Connect with Manage Smarter Hosts

·         Website: ManageSmarter.com 

·         LinkedIn: Audrey Strong                                                                   

·         LinkedIn: C. Lee Smith  

Connect with SalesFuel

·         Twitter: @SalesFuel 

·         Website: http://salesfuel.com/ 

·         Facebook: https://www.facebook.com/salesfuel/ 

Learn more about your ad choices. Visit megaphone.fm/adchoices

Maria Victoria Albina (she/they) is a Master Certified Somatic Life Coach, UCSF-trained Family Nurse Practitioner and Breathwork Meditation Guide with a passion for helping humans socialized as women realize that they are their own best healers by reconnecting with their bodies and minds, so they can break free from codependency, perfectionism and people-pleasing and reclaim their joy. She is the host of the Feminist Wellness Podcast, holds a Masters degree in Public Health from Boston University School of Public Health and a BA in Latin American Studies from Oberlin College. Victoria has been working in health & wellness for over 20 years and lives on occupied Munsee Lenape territory in New York’s Hudson Valley.

FREE MEDITATIONS FOR MANAGE SMARTER LISTENERS: victoriaalbina.com/salesfuel

In this podcast for managers, Audrey, Lee and Victoria discuss: 

-Signs and signals leaders should look for indicating they aren’t well

-Why people pleasing and likability are a recipe for bad health for leaders

-How past traumas play out in bad health today

-A calming exercise to use at work to reset your nervous system and re-center yourself

"The number 1 mistake managers make is Ignoring signals from their bodies that are telling them they are overstressed or overworked. They do this to be productive and to continue being seen as high performers..”– Victoria Albina

Build Credibility and Effective Leadership with the Manage Smarter Podcast

Join hosts Audrey Strong and C. Lee Smith every week as they dive into the aspects and concepts of good business management. From debunking sales myths to learning how to manage with and without measurements, you'll learn something new with every episode and will be able to implement positive change far beyond sales. 

 Connect with Victoria Albina    

·        Website

·        Instagram: @victoriaalbinawellness

·        Podcast: Feminist Wellness

·        Facebook

·        LinkedIn

Connect with Manage Smarter Hosts

·         Website: ManageSmarter.com 

·         LinkedIn: Audrey Strong                                                                   

·         LinkedIn: C. Lee Smith  

Connect with SalesFuel

·         Website: http://salesfuel.com/ 

·         Twitter: @SalesFuel 

·         Facebook: https://www.facebook.com/salesfuel/ 

Learn more about your ad choices. Visit megaphone.fm/adchoices

Steve Shenbaum is the founder of Game On Nation, a nationally recognized communication firm that employs game dynamics and improvisation to teach high-performance teamwork as well as communication, story-telling, public-speaking and presentation skills.

In this podcast for managers, Audrey, Lee and Steve discuss: 

·        How gamification can help you become a better manager and leader

·        Why younger workforce members respond more to games within the workplace

·        Tangible exercises for you to use to bring out your team members’ authentic selves and to learn more about what they REALLY want to succeed.

·        Specific ways to run your staff meetings to create a higher level of engagement and enthusiasm

"I hope people will learn that we are all presenters, and that presenting is not exclusive to the noisiest, the loudest, the most dynamic person in the room…especially when we define “presenting” as any interaction with others..”– Steve Shenbaum

Build Credibility and Effective Leadership with the Manage Smarter Podcast

Join hosts Audrey Strong and C. Lee Smith every week as they dive into the aspects and concepts of good business management. From debunking sales myths to learning how to manage with and without measurements, you'll learn something new with every episode and will be able to implement positive change far beyond sales. 

Connect with Steve Shenbaum

https://www.gameonnation.com/

https://twitter.com/gameonNATION

https://www.linkedin.com/in/steveshenbaum/

https://www.linkedin.com/company/game-on-nation/

https://www.facebook.com/gameonnation

Connect with Manage Smarter Hosts

·         Website: ManageSmarter.com 

·         LinkedIn: Audrey Strong                                                                   

·         LinkedIn: C. Lee Smith  

 Connect with SalesFuel

·         Website: http://salesfuel.com/ 

·         Twitter: @SalesFuel 

·         Facebook: https://www.facebook.com/salesfuel/ 

Learn more about your ad choices. Visit megaphone.fm/adchoices