The Home Service Expert Podcast

Tommy Mello: $200 Million Founder|Forbes, Inc., Entrepreneur Columnist

  • 1 hour 8 minutes
    Keep Them Coming Back with Proven Client Retention Strategies

    Ismael Valdez is the Owner and CEO of Nexgen Air Conditioning Heating and Plumbing, a $100 million Southern California company that highlights superior customer service, data efficiency, and a highly-trained staff of technicians and contractors. From initially working as a “counter guy” at a wholesale distributor to expanding his own HVAC company, Ismael has emerged as one of the most innovative figures in the home services sector. Travis Ringe is the President of ProSkill Plumbing, Heating & Air, which was established in 2008 by Travis and his brother Tyler, who both grew up in a family of tradesmen. In this episode, we talked about customer feedback, client retention strategies, service efficiencies...

    15 November 2024, 5:13 pm
  • 49 minutes 26 seconds
    Transforming Data into More Calls and Better Conversions

    Chris Yano is the CEO of RYNO Strategic Solutions and has been leading the company since 2008. He is an experienced business owner, investor, and philanthropist with a heart for the trades and a successful history working in the home services digital marketing and advertising industry. Chris is also the host of the popular “To The Point Home Services Podcast,” which offers marketing solutions to help more companies grow. In this episode, we talked about data-driven business decision-making, digital marketing, private equity…

    8 November 2024, 5:45 pm
  • 1 hour 22 minutes
    Driving Growth Through Private Equity Partnerships to Scale Home Service Brands

    Rob Parker and Eric Van Dam are Managing Directors and Co-Heads of Residential Services at Piper Sandler. Rob was one of the founders of Quarton Partners. He has advised public and private clients on numerous mergers, acquisitions, LBO, cross border, and capital raising transactions across a variety of industries.

    Eric, on the other hand, brings over 15 years of experience from over 100 transactions. Eric expertise lies in middle market mergers and acquisitions engagements.

    In this episode, we talked about mergers and acquisitions strategy, private equity, financial metrics...

    1 November 2024, 5:16 pm
  • 1 hour 11 minutes
    Mastering the Principles of Influence with Dr. Robert Cialdini

    Dr. Robert Cialdini is the Founder of Cialdini Institute and the President of Influence at Work. Recognized as the “Godfather of influence,” he is known for his cutting edge scientific research and ethical business and policy applications. Dr. Cialdini is also the New York Times Bestselling Author of “Influence” and “Pre-suasion.” In this episode, we talked about principles of influence, ethical persuasion, personal development...

    25 October 2024, 4:39 pm
  • 58 minutes 29 seconds
    Q&A With Tommy - Taking Market Share: How to Manage Finances and Scale Without Debt

    Tommy Mello is the author of Home Service Millionaire and Elevate, and the founder of A1 Garage Doors, a $200 million-plus home service business with over 700 employees in 19 states. Through HomeServiceMillionaire.com and the Home Service Expert podcast, Tommy shares his experience and insights to help fellow entrepreneurs scale their businesses.

    In this special episode of the Home Service Expert podcast, Tommy answers your biggest questions about customer service, finance and credit, talent retention, scaling strategies...

    18 October 2024, 4:40 pm
  • 1 hour 2 minutes
    Unlocking Success by Combining Visionary Thinking with Consistent Execution

    Benny Fisher is the Founder of The Big Fish Contracting Company. He is an experienced public speaker, business consultant, and marketer. Benny has earned a reputation for outstanding customer satisfaction, gaining several awards including, GAF Master Elite Contractor, GAF President’s Award, Beacon Lighthouse Award, Angie Super Service, and hundreds of 5-Star Google reviews.

    In this episode, we talked about personal growth, delegation techniques, personal branding...

    11 October 2024, 5:37 pm
  • 1 hour 10 minutes
    Implementing Bulletproof Systems to Build a Scalable, High-Performance Team

    Cameron Herold is the Founder of the COO Alliance & Second In Command Podcast. Known as “The CEO Whisperer” and a business growth guru, he earned his reputation by guiding CEO & COO clients to double their profit and double their revenue in just three years or less. In this episode, we talked about scalable systems, employee development, delegation...

    4 October 2024, 5:00 pm
  • 59 minutes 10 seconds
    How to Develop Mental Toughness to Edge Out The Competition

    Andy Elliott is the CEO and Co-founder of The Elliott Group, the fastest growing automotive sales training company and virtual training program in the world which currently trains 185,000 salespeople across the globe. He also runs the largest car sales training channel on Youtube while hosting a live automotive sales seminar called “The Master Closer Seminar” based in Scottsdale, Arizona.

    In this episode, we talked about work ethics, mental toughness, sales tactics...

    27 September 2024, 4:24 pm
  • 54 minutes 42 seconds
    Q&A With Tommy - Moving Beyond Revenue Goals for Lasting Success

    Tommy Mello is the author of Home Service Millionaire and Elevate, and the founder of A1 Garage Doors, a $200 million-plus home service business with over 700 employees in 19 states. Through HomeServiceMillionaire.com and the Home Service Expert podcast, Tommy shares his experience and insights to help fellow entrepreneurs scale their businesses.

    In this special episode of the Home Service Expert podcast, Tommy answers your biggest questions about profitability, mindset shifts, equity incentive programs...

    20 September 2024, 5:16 pm
  • 58 minutes 37 seconds
    Mastering Arbitrage and Turning Small Acquisitions into Big Gains

    Travis Ringe is the President of ProSkill Plumbing, Heating & Air, the Phoenix Area's Premier plumbing, heating and air conditioning service contractor. Proskill Plumbing was established in 2008 by Travis and his brother Tyler, who both grew up in a family of tradesmen.

    In this episode, we talked about arbitrage, roll-up strategy, health and fitness, customer retention...

     

    13 September 2024, 5:05 pm
  • 55 minutes 58 seconds
    Building a High-Performance Team: Insights from a Multi-Million Dollar Home Services Powerhouse

    Chad Peterman is the president of Peterman Brothers Heating, Cooling & Plumbing, a family-owned, full-service HVAC & plumbing company located in Indiana. It was recognized as the 2019 Residential Contractor of the Year by Plumbing & Mechanical. He is also the host of the Can’t Stop the Growth Podcast. In this episode, we talked about greenfield, networking, personnel management, operational metrics…

    10 September 2024, 5:37 pm
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