As we look to 2025, Finance Teams–-from treasury to accounts payable (AP) and accounts receivable (AR)—look to take advantage of new payment innovations and automation, tightening fraud prevention measures, and driving greater efficiencies from their business payments lifecycle. In this episode we chat to two of Botttomline’s corporate payments experts: Jamie DelMedico in the US and Richard Ransom in the UK to get their take on what to expect in the year ahead. Topics include payer verification and mitigating fraud, generative AI, the adoption of digital payment types, ISO20022 for corporates, real-time payments and more.

In this episode, we explore how AI-powered invoice ingestion and coding for billing and payments can revolutionize accounts payable (AP) teams, particularly in the real estate industry, which deals with high volumes and complex transactions. Podcast guest David Stifter, CEO and Founder of PredictAP, emphasizes the significance of using artificial intelligence to focus on the invoice capture stage when automating accounts payable processes.

In celebration of International Day of Banks, Bottomline’s banking experts, Jessica Cheney and Frederic Viard, share their insights on payment trends and predictions for 2025. Amid significant innovation and disruption in the payments landscape, banks are striving to stay current, competitive, and compliant. In this episode, our experts discuss key topics such as real-time payments, fraud prevention, artificial intelligence (AI), and embedded finance.

International Fraud Awareness Week, a global initiative started by the Association of Certified Fraud Examiners (ACFE), takes place every November. Shining a light on better fraud prevention across businesses and banks, podcast guest John Gill, President of the ACFE, chats to us about the landscape of payments fraud. He explores the role of AI and machine learning, the potential risks associated with faster payments processing, and the outlook for B2B financial crime in 2025.

This episode dives into how accounts payable (AP) automation optimizes working capital and achieves cost savings. Our guest, Mark Brousseau from Brousseau & Associates, who collaborates closely with the Institute of Finance and Management (IOFM), shares his insights on leveraging AP automation to reduce overhead costs, enhance visibility into cash flow and spending, rationalize the Days Payable Outstanding (DPO) metric, and highlight the benefits that companies miss out on by not automating their AP processes.

We’re joined by Luke Sculthorp from The Chartered Institute of Credit Management (CICM) to talk about the trends they’re seeing in Accounts Receivable (AR) automation, credit risk management, the future of B2B direct debits, and getting the most from your inbound business payments.

Technology improves the ability of treasurers to see and manage their cash, as well as to optimize their working capital. From a B2B payments perspective, this modernization involves changes in policies, products, and processes. So, what are the implications for treasurers looking to advance their setup? In this episode of The Payments Podcast, Kevin Grant, the Managing Director of Treasury Management at Bottomline, talks about important considerations for implementing change in a balanced way.

Often, employee financial crime gets discovered post-fact. Better late than never, right? But that doesn't solve the problem. Certainly not when banks and businesses can access technology and human experts to help them identify unusual behaviour or catch potential crimes. We spoke with Albert Laino, a Certified Financial Crime Specialist, who shares his insights on proactive--rather than reactive--monitoring in the fight against insider fraud.

Despite advances in threat detection, uncovering insider fraud threats continues to be a challenge for banks and businesses. Undetected, insider threats often result in financial, reputational, and operational damage. In this episode, Nick Griffin discusses the tough task behind identifying and addressing malicious individuals within organizations. Nick also covers seven essential capabilities of an effective Insider Threat Management (ITM) solution, as outlined in the latest SPARK Matrix™ Insider Risk Management report.

In this episode, we interview Darrell Riekena from Bottomline about the transformation of the Chief Information Officer (CIO) role. We discuss how it has evolved to encompass a mix of C-Suite responsibilities, focusing on data and systems. Topics include the timeline for digital transformation 2.0, the impact of the Artificial Intelligence (AI) buzz, the importance of first-party data, and the wide-ranging remit of today's CIO to support the goals of the business.

In this episode, we chat with Jodie Kelley, CEO of Electronic Transactions Association (ETA). As the leading advocate for business payments in the US and Canada, ETA is heavily involved in lobbying for and educating on payments legislation and policy frameworks, fraud prevention measures, and shaping the future of payments. Sharing her insights, Jodie discusses the key trends impacting business payments.