In today's episode, we’re joined by Vipul Jain, Australia's latest Salesforce Certified Technical Architect, to discuss his early career, what first attracted him to a role in IT and how he came to find the Salesforce ecosystem. He explains how he made the transition from Developer to Architect, and what he learned from moving to Australia.

Vipul shares with us why he wanted to be a Salesforce CTA and how that journey played out for him, how he had to learn to be a better storyteller and lastly, he details the lessons that he took and learned from his journey to CTA that he wants to pass on to others.

You can follow Vipul Jain on LinkedIn here:

https://www.linkedin.com/in/vipul-jain-26667b48/

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In today's episode, we’re joined by Matt Robison. Matt is the founder of Lightbox Logic and the creator of Marketing Cloud Connect Toolbox, which has recently been listed on the Salesforce AppExchange. Matt came back on the show to tell us all about his journey of building the Marketing Cloud Connect Toolbox, where the idea came from, how he approached building it whilst being in employment, what the AppExchange process was like,and tips he would share with others looking to build a product.

Make sure you’re following Matt on LinkedIn here:

https://www.linkedin.com/in/matt-robison-salesforce/

You can find out more about Lightbox Logic here:

https://lightboxlogic.com.au/

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In today’s episode, we summarise the first quarter of 2024, the pace of market activity and the speed of hiring processes.

We discuss Salesforce salaries, the split between contract and permanent opportunities, job application numbers and the number of relevant candidates for Salesforce roles. We look at which specific types of Salesforce partners are still hiring and growing, and why, and which Salesforce skills, in particular, are most in demand as we head into Q2.

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In this week’s episode, we’re joined by Nikhil Karkra, who shares his journey as a Front-end Developer in the Salesforce ecosystem. He discusses his education and early career, including his transition to IT and front-end development.

Nikhil explains the role of a Front-end Developer in Salesforce and the challenges they face, such as keeping up with JavaScript frameworks and building responsive and accessible designs. He highlights the evolution of front-end development in Salesforce, from the Aura framework to Lightning Web Components (LWC) and Lightning Web Runtime (LWR). Nikhil emphasises the importance of HTML, CSS, and JavaScript fundamentals in front-end development and the need to stay updated with new frameworks. He also discusses the role of low-code development tools like OmniStudio and the importance of UX knowledge for Front-end Developers.

Nikhil shares his content on YouTube and his blog, and he encourages aspiring Front-end Developers to start with Trailhead and explore other resources.

Make sure you’re following Nikhil on LinkedIn here:

https://www.linkedin.com/in/nikhilkarkra/

You can find his blog and YouTube channel here:

https://www.youtube.com/@salesforcetroop

https://www.salesforcetroop.com/

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In today’s episode, Andy Forbes and Joseph Kubon discuss the impact of AI on Salesforce professionals and the role of consultants in the AI era. They share insights into how they met and their journey of writing a book on AI in 'ChatGPT for Accelerating Salesforce Development', with authors Philip Safir and Francisco Falder.

They explain how AI can be utilised in various aspects of the Salesforce ecosystem, how they first became interested in AI and how they use it day to day. The conversation highlights the potential of AI to accelerate value delivery, improve efficiency, and enhance decision-making. Andy and Joseph emphasise the importance of understanding the limitations and risks of AI and the need for human validation and testing.

Overall, the conversation provides valuable insights for Salesforce professionals looking to leverage AI in their work.

Make sure you’re following Andy and Joseph on LinkedIn:

https://www.linkedin.com/in/andyforbes/

https://www.linkedin.com/in/sforcerocker/

You can purchase a copy of the book 'ChatGPT for Accelerating Salesforce Development' here:

https://packt.link/YI57e

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In today’s episode of Talent Hub Talk, we’re joined by Eduardo Ferrao. Eduardo is a Senior Salesforce Healthcare Consultant and has an incredible story from working as a Pediatric ICU Nurse to transitioning into systems and now delivering Salesforce Health Cloud transformations. It was fascinating to hear more about Eduardo and his journey and how he is able to make a difference in the healthcare space.

Throughout the episode, Eduardo highlights the importance of soft skills and how his nursing background has been valuable in his consulting role. He explains the potential use cases for Health Cloud in healthcare and the complexities of healthcare projects.

The conversation with Eduardo covers the challenges of displaying correct information in digital solutions, the stress and potential adverse outcomes in healthcare, and Eduardo's journey and ability to add value in a different career.

Make sure you’re following Eduardo on LinkedIn here, and we hope you enjoy the chat!

https://www.linkedin.com/in/eduardo-ferrão-08050123b/

Episode takeaways:

• Transitioning to a new career is possible by leveraging existing knowledge and skills.

• Soft skills, such as communication, critical thinking, and adaptability, are transferable and valuable in different industries.

• Healthcare projects have unique complexities due to the industry's digital maturity, regulatory requirements, and specific integration protocols.

• Domain knowledge and understanding the language and requirements of healthcare are crucial for successful project implementation.

• Perspective is gained by comparing the stress and challenges of different roles, putting things into context.

• Displaying correct information in digital solutions is crucial, especially in healthcare where adverse outcomes can occur if the wrong information is presented.

• Eduardo Ferrao's journey showcases the ability to transition to a different career while still adding value in the health space. The conversation highlights the importance of sharing stories and experiences to inspire and educate others.

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In today's episode of Talent Hub Talk, we’re delighted to be joined by Jennifer Tai, an experienced senior Salesforce Business Analyst who has been in the Salesforce ecosystem for many years.

In this conversation, Jen shares her journey from Computer Engineering to becoming a Business Analyst in the Salesforce ecosystem. She discusses the evolving role of a Business Analyst and the importance of being solution-agnostic. Jen emphasizes the need for curiosity, people skills, and continuous learning in the role. She also explores the differences between a Functional Consultant and a Business Analyst, highlighting the importance of understanding the broader technology landscape. Jen provides insights into running effective workshops, building rapport with stakeholders, and the impact of remote work on business analysis.

She offers advice for those interested in pursuing a career as a Business Analyst, so make sure you’re following Jen on LinkedIn here if you’re interested!

We hope you enjoy the episode!

In today's episode, Ben shares a quick update on the market and what he has seen in the last quarter, October to December 2023 as we finish up the calendar year.

He touches on job vacancies, which type of Salesforce consultancies he’s seen grow, as well as scale back, and analyzes why this might be.

We look at what has been key to hiring successfully, and how the Salesforce contract market in particular has been tracking.

We share which skillsets have proven to be the most challenging to source and hire for, his forecast for 2024, as well as the impact that AI has been having on the Salesforce job market.

Our aim is to give some context and commentary as we navigate between the headlines, and as always, we hope you enjoy the episode!

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In today's episode, we look back on some of the highlights from 2023.

Thank you to all of our awesome listeners and amazing guests, we hope you have enjoyed the episodes as much as we have.

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This week on the Talent Hub Talk we’re joined by Sohail Sikora, Salesforce CTA and Founder of December Technologies.

In the episode, he shares insight into his early career and the 14 years he spent with Salesforce itself. Sohail explains the roles he played in that time, explains his involvement in the foundation of the CTA program, and what his own CTA experience was like. He describes what he saw in the very best Salesforce professionals he worked with when he was the Vice President and Services Lead, a role that saw him oversee hundreds of Salesforce specialists.

Finally, Sohail talks about his current business, December Technologies and the problems they are solving. He discusses why there is a need for vertical CRMs in regulated industries, why he isn't building on Salesforce, his approach to building a team, and what he is most excited about for the future.

You can follow Sohail’s journey on his LinkedIn page!

Check out December Technologies here:

https://www.linkedin.com/company/techdecember/

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In today's episode of Talent Hub Talk, we’re joined by Matt Chambers. Matt is a Managing Director, leading the ANZ Salesforce Business Unit for a global professional services organisation.

During the chat, we discuss Matt's journey from Salesforce Consultant in the UK to Managing Director for the ANZ region following a relocation to Australia, and everything in between. We delve into the world of services, sales, specialisms, selling to Senior Executives, plus the differences between product and services sales. We also look at the importance of having Salesforce product knowledge in a sales role.

Finally, Matt gives his view on the Salesforce market in Australia at present and where he sees opportunity, and shares more about what is exciting him professionally for the future.

You can find Matt’s LinkedIn page by clicking here!

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