In this week’s episode of Talent Hub Talk, Kei Lee shares his journey from DJ to successful Marketing Capability Lead, emphasising the importance of customer satisfaction and effective communication in consulting.

He discusses the skills necessary for success, including empathy, care, and capability, and introduces his 'Golden Triangle' framework for customer success. 

Kei also highlights the significance of continuous learning and the need for consultants to understand their clients deeply to deliver outstanding service. 

Make sure you’re following Kai here: https://www.linkedin.com/in/kei-lee/ 

You can find more content from us at Talent Hub, here:

LinkedIn@ https://www.linkedin.com/company/talent-hub-global/

YouTube@ https://www.youtube.com/@talenthub1140

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In this week’s episode, we welcome back Sebastian Wagner, someone I really love catching up with and always learn a lot from.

If you don't know Seb, he is the Founder of FlowRepublic and has coached 77 Salesforce CTAs through their journey from aspiring CTAs to passing the Review Board. Today, Seb shares information on his experience writing The Software Architect's Edge and shares insight into the Seven Mission-Critical Skills Needed to Become the Next Tech Superstar.

You can find Seb on LinkedIn here:
https://www.linkedin.com/in/se6wagner/

And of course, purchase his book here:
https://www.amazon.com/dp/B0DM36DLYX

You can find more content from us at Talent Hub, here:

LinkedIn@ https://www.linkedin.com/company/talent-hub-global/
YouTube@ https://www.youtube.com/@talenthub1140
Facebook@ https://www.facebook.com/TalentHubGlobal/
Instagram @ https://www.instagram.com/talenthubglobal/
Twitter X @ https://twitter.com/TalentHubGlobal

We hope you enjoy the episode!

In today's episode, Ben runs through a summary of our 2024 ANZ Salesforce Salary Survey Results. He interprets the numbers, points out trends, and gives the story behind why some might not be what you'd necessarily expect.

Make sure you download your copy from our website so that you have it to hand here:
https://talent-hub.com.au/2024-anz-salary-results-survey/

We hope you enjoy the episode!

In today's episode, Ben Duncombe is joined by Naomi Aldred, Managing Director @ Accenture and Head of Salesforce Business Group for Southeast Asia.

Naomi talks through her early career, and how she found her way into sales and then into the Salesforce ecosystem. She discusses leadership styles, how the Salesforce market has evolved and the increased need for cross-cloud expertise, what she does in her current role, the people she leads, the countries they cover, and how doing business differs from country to country.

Naomi then shares insight on becoming an active member of the d/Deaf and hard of hearing (HoH) community and talks through her approach to sharing her journey online. She explains some incredibly difficult decisions she has had to make along the way as well as the triumphs, and how we can all lean into being supportive friends and colleagues.

Finally, she talks about Deaf4Devs, an amazing initiative Naomi has launched at Accenture that is creating opportunities for the d/Deaf and hard of hearing (HoH) community.

You can follow Naomi on her LinkedIn page here- https://www.linkedin.com/in/naomialdred/

You can find more content from us at Talent Hub, here:

LinkedIn@ https://www.linkedin.com/company/talent-hub-global/

YouTube@ https://www.youtube.com/@talenthub1140

Facebook@ https://www.facebook.com/TalentHubGlobal/

Instagram @ https://www.instagram.com/talenthubglobal/

Twitter X @ https://twitter.com/TalentHubGlobal

We hope you enjoy the episode!

In today’s episode, Ben summarises the third quarter of 2024, the pace of market activity and the speed of hiring processes.

He discusses Salesforce job application numbers, which sectors are hiring, which technologies people are excited about, plus what market sentiment is looking like as we head into Q4.

You can find more content from us at Talent Hub, here:

LinkedIn@ https://www.linkedin.com/company/talent-hub-global/

YouTube@ https://www.youtube.com/@talenthub1140

Facebook@ https://www.facebook.com/TalentHubGlobal/

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We hope you enjoy the episode!

In today's episode we're joined by Svet Voloshin, Salesforce CTA and Technical Architect for Booz Allen Hamilton in the US.

Svet talks through his journey, having started as an accidental Admin after an entrepreneurial venture ended, how moving into Consulting helped him and how he was thrown in at the deep end but was able to quickly progress into an Architect role.

Svet talks about learning how to fail and fail fast, how he chose different roles to help him progress towards his goal and how his CTA journey evolved.

You can find Svet at www.ludidcta.com or on LinkedIn here: https://www.linkedin.com/in/svetvoloshin/

You can find more content from us at Talent Hub, here:

LinkedIn@ https://www.linkedin.com/company/talent-hub-global/
YouTube@ https://www.youtube.com/@talenthub1140
Facebook@ https://www.facebook.com/TalentHubGlobal/
Instagram @ https://www.instagram.com/talenthubglobal/
Twitter X @ https://twitter.com/TalentHubGlobal

We hope you enjoy the episode!

In this week's episode of Talent Hub Talk, Reid Meldrum shares his extensive career journey from corporate roles to becoming a managing director at Sqware Peg, a Salesforce consulting partner.

He discusses the challenges and strategies involved in transitioning from corporate to consulting, the importance of cash flow and profitability, and the significance of building a strong company culture. Reid also delves into the complexities of managing client relationships, navigating acquisitions, and the impact of AI on professional services.

Reid concludes with insights on personal growth and future plans.

You can find Reid on LinkedIn here:

https://www.linkedin.com/in/reidmeldrum/

You can also contact him through his email address:

[email protected]

You can find more content from us at Talent Hub, here:

LinkedIn@ https://www.linkedin.com/company/talent-hub-global/

YouTube@ https://www.youtube.com/@talenthub1140

Facebook@ https://www.facebook.com/TalentHubGlobal/

Instagram @ https://www.instagram.com/talenthubglobal/

Twitter X @ https://twitter.com/TalentHubGlobal

We hope you enjoy the episode!

In this week’s episode of the Talent Hub Talk, Ben provides insights and tips for those struggling to find a new role in the Salesforce ecosystem.

He emphasises the importance of optimising and updating documents and profiles, leveraging existing networks for referrals, taking proactive control of the job search, actively learning and developing skills, and researching and role-playing before interviews.

Ben also highlights the value of building and engaging with the Salesforce community and using social media to showcase learning and upskilling journeys.

You can find more content from us at Talent Hub, here:

LinkedIn@ https://www.linkedin.com/company/talent-hub-global/
YouTube@ https://www.youtube.com/@talenthub1140
Facebook@ https://www.facebook.com/TalentHubGlobal/
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We hope you enjoy the episode!

In today's episode we're joined by Chad Lieberman, Founder and CEO of FutureFuture.

Chad has been a Salesforce specialist for over 12 years, often working at the forefront of the technology and solving problems with the latest that Salesforce has to offer.

Chad talks through some of the biggest challenges he has faced over the years, how he approaches mastering new technologies and what some of the latest technologies that are really exciting him are.

We talk Data and AI, why some companies are still failing to deliver a connected customer experience, how humans will work with AI and what concerns Chad has in this space.

Finally we look at FutureFuture, where the idea came from and who Chad and the business are right for.

You can follow Chad on LinkedIn here:
https://www.linkedin.com/in/chadlieberman/

You can find out more about FutureFuture here:
https://www.futurefuture.io/

You can find more content from us at Talent Hub, here:

LinkedIn@ https://www.linkedin.com/company/talent-hub-global/

YouTube@ https://www.youtube.com/@talenthub1140

Facebook@ https://www.facebook.com/TalentHubGlobal/

Instagram @ https://www.instagram.com/talenthubglobal/

Twitter X @ https://twitter.com/TalentHubGlobal

We hope you enjoy the episode!

In today's episode, we’re joined by Mikel Lindsaar, CEO and founder of StoreConnect. Mickel talks us through his background and how he came to work in the software space, and we look at where the idea for StoreConnect came from, as Mikel explains the journey from idea to product to customer.

Mikel talks through the decision to stop doing implementations themselves and to go with a partner-led implementation model as well as the challenges of standing that up alongside their certification program. Mikel gives insight into what the product is, who it is for, and how companies are really getting value from it. He also gives us a look into plans for the future.

You can follow Mikel on his LinkedIn account.
If you want to learn more about StoreConnect, check out their website.

You can find more content from us at Talent Hub, here:

LinkedIn@ https://www.linkedin.com/company/talent-hub-global/

YouTube@ https://www.youtube.com/@talenthub1140

Facebook@ https://www.facebook.com/TalentHubGlobal/

Instagram @ https://www.instagram.com/talenthubglobal/

Twitter X @ https://twitter.com/TalentHubGlobal

We hope you enjoy the episode!

In today's episode, we’re joined by Kerry Townsend. Kerry is a Salesforce MVP Hall of Famer, organiser of several Salesforce User Groups and community events, and now published author, having released the Salesforce Sales Cloud Implementation Handbook.

In the episode, we explore Kerry's background, where the idea for the book came from, and then delve into some of the key messages from the book as well as top tips for Sales Cloud implementation success.

Make sure you’re following her on LinkedIn here:

https://www.linkedin.com/in/kerrytownsend1/

You can purchase Salesforce Sales Cloud – An Implementation Handbook: A practical guide from design to deployment for driving success in sales, here:

https://www.packtpub.com/en-gb/product/salesforce-sales-cloud-an-implementation-handbook-9781804619643?type=print

You can find more content from us at Talent Hub, here:

LinkedIn@ https://www.linkedin.com/company/talent-hub-global/
YouTube@ https://www.youtube.com/@talenthub1140
Facebook@ https://www.facebook.com/TalentHubGlobal/
Instagram @ https://www.instagram.com/talenthubglobal/
Twitter X @ https://twitter.com/TalentHubGlobal

We hope you enjoy the episode!