Bank Notes

Federal Reserve Bank of New York

Bank Notes takes listeners deeper into insights and analysis from the New York Fed, told series by series.

  • 43 minutes 45 seconds
    How to Fix What’s Not (Yet) Broken

    In this episode, behavioral science experts Michael Hallsworth and Scott Young of The Behavioural Insights Team discuss why it’s important for organizations to examine their operational frameworks and systems, in order to better assess how established processes and environments may be impacting the work of their employees. They also share recommendations for reducing overconfidence bias, overcoming entrenched ways of thinking, and fostering a culture of transparency. 

    5 December 2023, 1:30 pm
  • 43 minutes 55 seconds
    Success Through Failure: The PreMortem Method

    Cognitive psychologist Gary Klein has spent his career examining how decisions get made across real-world scenarios. He is well-known for creating the PreMortem Method of Risk Assessment, an risk management exercise that helps project team members imagine potential problems upfront, rather than examining shortfalls in hindsight. In this episode, we dig into the how and why of Klein’s premortem practice, what differentiates it from other strategic tools, as well as the challenges of integrating a culture of curiosity into established ways of working. 

    5 December 2023, 1:30 pm
  • 36 minutes 9 seconds
    If No One Listens, No One Speaks

    How can organizations avoid reinforcing mistakes or bad behavior? Why is it crucial for upper management to understand the daily realities and social norms at a localized, team-by-team level? And how might removing the pressure surrounding results actually lead to better outcomes, including meaningful systemic improvements? In this episode, behavioral risk expert Wieke Scholten walks us through the ins-and-outs of turning negative events into positive opportunities for learning. 

    5 December 2023, 1:30 pm
  • 52 minutes 9 seconds
    When Mistakes Are Inevitable, But Not an Option

    In a high stakes environment where mistakes can be catastrophic, how can an organization plan for human error? When does shared expertise within a group prove most valuable, and when might it make more sense to foster cognitive diversity? Why do some after-action reviews successfully establish a consensus-driven vision forward, while others stir up feelings of shame, blame, and guilt? In this episode, Preston B. Cline, co-founder and Director of Research at the Mission Critical Team Institute, shares observations and best practices from working with teams in immersive, all-consuming environments where the margin for error is near zero. 

    5 December 2023, 1:30 pm
  • 41 minutes 57 seconds
    When Culture Is No One’s Job

    What impact does remote work have on organizational cultures? What causes some corporate responsibility efforts to fall short of meaningful change? And is there a silver bullet to creating a more inclusive workplace culture, effective management, and streamlined operations? Alison Taylor, Executive Director of Ethical Systems at New York University, articulates some of the biggest questions that today’s industry leaders should be asking and offers a roadmap for collective and lasting impact. 

    5 December 2022, 1:00 pm
  • 55 minutes 41 seconds
    Forget About Trust, Try Another Perspective

    How can co-workers adopting each other's perspective address complex organizational problems? What are the tangible benefits to establishing a psychologically safe environment in the workplace? And why might establishing trust be irrelevant when it comes to ensuring successful collaborations? In this episode, engineer-turned-strategy consultant Per Hugander shares how he’s worked with corporate leaders to embrace so-called “soft skills” to garner solid results. 

    5 December 2022, 1:00 pm
  • 1 hour 17 minutes
    What Our Words Say About Our Work

    What can natural language processing tell management teams about the priorities of their employees? Do assumptions built over time more often lead to successful or unsuccessful outcomes? Does a speaker’s choice of words carry more weight for their audience than the substance of what they’re saying? Pointing to new developments in linguistics analysis and computational learning, professors Sameer Srivastava at UC Berkeley and Amir Goldberg at Stanford deliver some cutting-edge insights. 

    5 December 2022, 1:00 pm
  • 36 minutes 18 seconds
    Exploring the Predictive Power of Guilt

    Taya Cohen is an associate professor of organizational behavior and theory at Carnegie Mellon’s Tepper School of Business. She studies moral character in the workplace, including the predictive power of guilt proneness in individuals. In this episode of "Banking Culture Reform: Norms, Mindsets, and Decision-Making," Taya discusses why highly guilt prone individuals may have a moral advantage and shares her perspective on individuals’ proclivities toward ethical behavior and honesty, as well as how to hire for these traits.

    10 November 2021, 12:30 pm
  • 40 minutes 36 seconds
    Establishing Values, Not Rules

    Mark Mortensen is an Associate Professor of Organizational Behavior at INSEAD. He studies collaboration, team dynamics, and communication, with a particular focus on remote and distributed work. In this episode of "Banking Culture Reform: Norms, Mindsets, and Decision-Making," Mark tells us what drew him from engineering to behavioral science, why we can’t rely on rules to drive good decisions, and the critical importance of psychological safety in building strong cultures.

    10 November 2021, 12:30 pm
  • 39 minutes 55 seconds
    Prioritizing People and Mission… in Space

    Holly Ridings is the Chief Flight Director at NASA, an institution that’s spent more than six decades thinking about how culture connects to outcomes. In this episode of "Banking Culture Reform: Norms, Mindsets, and Decision-Making," she talks about putting safety and mission first, the importance of having humility to learn from past mistakes, and how NASA’s culture helps directors of human space flight develop their command presence and remain laser-focused.

    10 November 2021, 12:30 pm
  • 36 minutes 42 seconds
    Shaping (and Re-Shaping) What’s ‘Normal’

    Betsy Levy Paluck is a Professor of Psychology and Public Affairs at Princeton University. She studies the way group norms are shaped and changed, including how social perceptions and networks can be used to influence behavior. In this episode of "Banking Culture Reform: Norms, Mindsets, and Decision-Making," Betsy explains – among other things -- why we’re really all just middle schoolers at heart.

    10 November 2021, 12:30 pm
  • More Episodes? Get the App
© MoonFM 2024. All rights reserved.