Conventional wisdom and every coach I ever had - said – there is no I in team… But… after many years of building and leading teams – I have discovered - that there actually is an I in team And that is what I am going to prove to you today…

High Performance Team members adapt to the organization… they work together to do what needs to be done to achieve the mission – no matter what… High Performance Team members put their fellow team members and the success of the mission above themselves… they believe in duty before self. Low performance teams – have individual members who do their own thing – in their own way for their own personal reward… Low performance team members put themselves above their coworkers and the mission… Simply put low performance teams are filled with individuals – out for themselves - And High Performance Teams are here to achieve The Mission… no matter what.

Are you a DUCK or an EAGLE..? WHAT’S THE DIFFERENCE… you say… That’s what we are going to talk about today…

Happy New Year..! I HOPE you are excited to get started and make 2025 the BEST year Yet… I know I am. I want to help you get started… And the best place to start is at the beginning… WITH YOUR VISION STATEMENT. What’s That – A The Vision Statement is about answering the questions - WHO ARE YOU & WHY YOU ARE HERE…

Imagine… You go to the coffee shop and buy a coffee… it’s is crazy busy in there… The coffee costs $5 - You give the cashier a $20 bill. And they give you back $16 - an extra dollar in change. And you know it – you know they made a mistake. And they gave you a dollar that you didn’t deserve… Do you say something? Or pocket the cash? And leave. Here’s the question… if you keep the money - is this LYING..? Is this Cheating?

As we come to the end of 2024… I want to take a few minutes to talk about You and Your staff I want to get you thinking about how you might improve your team in 2025…

Today we are going to discuss Key Moments and Tipping Points The Tipping Point is a Key moment – a threshold, a critical mass, or boiling point that leads to Breakthrough - sudden, dramatic, and radical change. The TIPPING POINT in your restaurant could be the point at which… You stop losing and begin to win… The point you go from Getting your ass kicked – to stepping up and fighting back. In Your Restaurant There are several types of tipping points o You have a Financial Tipping Point o A Marketing Tipping Point o A SALES Tipping Point o A Product Quality Tipping Point o The System Tipping Point o And a Team Building or PEOPLE Tipping Point All of these Tipping Points – lead to BREAKTHROUGH – if you stay at it long enough. Oh… and just like a teeter totter that swings BOTH ways – the tipping point can also be the point or moment when the whole thing blows up or falls apart

Today’s pep talk is part 9 of a 9 part series. If you have not listened to the first EIGHT parts – I recommend that you do STARTING WITH EPISODE # 305 – BUSINESS IN A BOX. Today’s pep talk is about – FUNDAMENTAL #8 – IMPROVE, INNOVATE & ADAPT TODAY my goal is to get your INNOVATIVE juices flowing… The question we need to ask ourselves is constantly and forever is… HOW DO WE DO THIS BETTER HOW ARE THE WORLD’S BEST – doing this today - And how will The SMARTEST PEOPLE BE DOING THIS IN 5 or 10 YEARS..? THEN, GO AFTER THAT… THIS IS THE QUESTION I ASK MYSELF ALL THE TIME THIS IS THE BEST WAY I HAVE FOUND - TO MOVE FORWARD…

Today’s pep talk is part 8 of a 9 part series… If you have not listened to the first SEVEN parts – I recommend that you do staring with episode # 305 – BUSINESS IN A BOX. Today’s pep talk is about – FUNDAMENTAL #7 – BUILD A BULLET PROOF SYSTEM My goal today is to get your system building juices flowing… A restaurant is like a house of cards, It takes years and years to build IF you pull the WRONG card… The whole thing can come tumbling down in seconds The SYSTEM of your restaurant is the who, what, where, when and how… You do things. The system is the GLUE that holds your restaurant together. The BEST Restaurant Owners and The BEST Chefs have the BEST SYSTEMS.

Today’s pep talk is part 7 of a 9 part series… If you have not listened to the first SIX parts – I recommend that you do STARTING WITH EPISODE # 305 – BUSINESS IN A BOX. Today’s pep talk is about – FUNDAMENTAL #6 – MANAGE THE MONEY TODAY my goal is to get your money making juices flowing…

Today’s pep talk is about – FUNDAMENTAL #5 - INCREASE SALES. It is part 6 of a 9 part series. If you have not listened to the first FIVE parts – I recommend that you do STARTING WITH EPISODE # 305 – BUSINESS IN A BOX. TODAY I am going to get your sales juices flowing and get you primed up for 2025… Which is just around the corner…