Industry Interrupted

The Globe and Mail

Canada is full of truly innovative individuals up to surprising things. Almost in the blink of an eye, they are completely transforming entire business sectors. We'll introduce you to a new generation of interrupters, the industries they’re turning on their heads and in the process shed some light on how we live as consumers.

  • 2 minutes 6 seconds
    Coming soon: Season 2 of I'll Go First
    From The Globe and Mail, I'll Go First is back. Join tech entrepreneur and host Takara Small as she gets personal with Canadian innovators. Subscribe now.
    10 January 2020, 1:51 am
  • 17 minutes 55 seconds
    What's a commercial property landlord to do?
    For our last episode, we're coming full circle to tackle retail from a different angle. Contrary to popular belief, e-commerce hasn't caused vacancy rates for commercial real estate (the percentage of all available units) to go up. But that doesn't mean everything's the same as it's always been for landlords.
    In this episode we talk to:
    • Kyle Hulme, National leader of digital strategy for BDO Canada
    • Malcolm Silver, Real estate investor and founder of Malcolm Silver & Co. Ltd.
    • Nathan Elliott, Founder of FrontRunner Technologies
    • Kendall Barber, Co-founder of Edmonton-based luxury shoe and accessory brand Poppy Barley

    Thanks for listening to season two of Industry Interrupted! Rate and review to support the show (And get a third season). Got a question? You can email us at [email protected]
    18 December 2019, 8:00 am
  • 17 minutes 45 seconds
    Who’s eating up the grocery market?
    Sales for traditional grocery retailers are stagnating - and if they don't figure something out soon, it'll be too late.
    In this episode we talk to:
    • Gary Senecal, Chief customer officer at Loblaws
    • Joe D’Addario, Co-founder and president of Nature’s Emporium, a chain of health food stores in Southern Ontario
    • Amar Singh, Senior analyst with Kantar Consulting
    • Sylvain Charlebois, Director of the Agri-Food Analytics Lab at Dalhousie University

    Rate and review to support the show! Got a question? You can email us at [email protected]
    11 December 2019, 8:00 am
  • 21 minutes 53 seconds
    The Moneyball effect
    In 2002, the Oakland As did something that no team in Major League Baseball had ever done before: They used big data to build their small-market team into the number one team in the Western division. The practice of using data in sports spread like wildfire. Fast forward to now - how is data shaping professional and amateur teams and athletes across Canada?
    In this episode, we talk to:
    • Matt Prefontaine, Video coach for the Winnipeg Jets
    • Neil Anderson, founder of athlete evaluation app Skillshark
    • Christopher Boucher, VP sports development, analytics & hockey ops sport analytics startup SportLogiq
    • Andy Van Neutegem, Director of performance sciences, research and innovation with Own the Podium, a non-profit organization that helps Canadian Olympians earn more medals


    Rate and review to support the show! Got a question? You can email us at [email protected]

    4 December 2019, 8:00 am
  • 18 minutes 16 seconds
    In pursuit of perfect 'glass' skin
    South Korea has exported a number of trends over the past few years: K-pop music, premium phones and above all, an obsession with flawless 'glass' skin. For women across Canada, affordable and well-formulated skin care products have never been so accessible.
    In this episode, we talk to:
    • Elaine Shigeishi,  Vice-president of Shiseido Canada
    • Alicia Yoon, Founder and CEO of Peach & Lily, a New York-based Korean skincare company
    • Priya Rao, Editor at the Glossy beauty podcast
    • Alecsandra Hancas, Director of prestige beauty client development for Canadian research company NPD Group

    Rate and review to support the show! Got a question? You can email us at [email protected]
    27 November 2019, 8:00 am
  • 16 minutes 57 seconds
    How craft beer won over Canada
    The beer landscape used to be dominated by big names like Molson, Coors and Labatt. Then the first two merged, and the public developed a taste for independent craft brews. How did that happen? 
    In this episode, we talk to:
    • Kyle Norrington, President of Labatt Breweries of Canada
    • Alicia MacDonald, Co-owner of Port Rexton Brewing Company in Port Rexton, N.L.
    • Bill MacKenzie, CEO of Wild Rose Brewery in Calgary

    Rate and review to support the show! Got a question? You can email us at [email protected]
    20 November 2019, 8:00 am
  • 16 minutes 30 seconds
    What's so great about a bed in a box?
    For years, the industry told us that we needed to buy mattresses in person. But as it turns out, they were wrong.
    In this episode, we speak to:
    • Mike Gettis, co-founder of Endy
    • Stewart Schaefer, Chief business development officer of Sleep Country Canada
    • Joy Elena, founder of Toronto-based Sleep Envie
    • Sam Prochazka, founder of Calgary-based Goodmorning.com

    Rate and review to support the show! Got a question? You can email us at [email protected]
    13 November 2019, 8:00 am
  • 21 minutes 3 seconds
    Is it time to break up with your orthodontist?
    Direct-to-consumer dentistry services like Smile Direct Club are worrying Canadian orthodontists. The fear is that consumers won't get the level of care appropriate for something as important as our teeth. The disruptors say that the fears are overblown. Who is correct?
    in this episode we talk to:
    • Dr. Jeffrey Sulitzer, Chief Clinical Officer of Smile Direct Club
    • Dr. Tracey Hendler. Orthodontist at Forest Hill Orthodontics in Toronto and pre-clinical instructor of orthodontics at the University of Toronto
    • Irwin Fefergrad, Registrar of the Royal College of Dental Surgeons of Ontario

    Rate and review to support the show! Got a question? You can email us at [email protected]
    6 November 2019, 9:00 am
  • 20 minutes 14 seconds
    The case for not owning our own clothes
    Across the country, the battle between retail and rental is heating up. As consumer sentiment turns away from fast fashion, clothing rental companies are betting that the desire to own our own clothes isn't as strong as we think. 
    In this episode, we talk to:
    • Vasiliki Belegrinis, founder and CEO of Markham, Ont.-based clothing rental company Reheart
    • Doug Stevens, retail futurist and a contributor to trade publication Business of Fashion
    • Michael Solomon, author of Consumer Behavior: Buying, Having, and Being

    You can listen to Recode's full interview with Rent the Runway CEO Jennifer Hyman here.
    Rate and review to support the show! Got a question? You can email us at [email protected]

    5 November 2019, 4:53 pm
  • 21 minutes 37 seconds
    To infinity... and Beyond Meat
    Veggie burgers and the like are no longer just for vegans and vegetarians. What’s behind the explosion of meatless meat? And what exactly is a 'flexetarian'?
    On this episode we speak to:
    • Seth Goldman, Executive chairman of Beyond Meat
    • Michael McCain, President and CEO of Maple Leaf Foods
    • Lonie Murdock, Personal trainer, nutritional coach and founder of Eat, Train, Live, a healthy meal delivery service in Toronto

    Rate and review to support the show! Got a question? You can email us at [email protected]
    Bonus: You can click here to see a photo of Sean enjoying his meatless meat burger. Sorry Sean.

    29 October 2019, 3:37 pm
  • 16 minutes 40 seconds
    Let's all go to the mall!
    Malls are dying across North America. Or are they? As we found out, the story is a little different in Canada. 
    Industry Interrupted is BACK for season two! Rate and comment to support the show.
    In this episode we talk to:
    • Derek Coss, Chief Development Officer for Ivanhoe Cambridge 
    • Craig Patterson,  Retail analyst and founder of Canadian retail industry news publication Retail Insider
    • Jeff Hardwick, author of Mall Maker: Architect of an American Dream, a biography of the original creator of the mall, Victor Gruen





    16 October 2019, 5:25 pm
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