November 14, 2024: Dirk Stanley, CMIO at UConn Health, takes listeners through a journey of healthcare technology's profound evolution and its impact on patient care. How does a clinical informaticist balance IT complexities and medical nuances? And what challenges arise in standardizing medical terminology, especially when simple differences in words can shape a patient's treatment? Together with host Bill Russell, Dr. Stanley examines the need for precise data standards, the promise and pitfalls of AI in medical documentation, and how ambient listening and computer vision could redefine clinical workflows. 

Key Points:

• 00:33 Dirk Stanley's Career Journey
• 09:19 The Role of a CMIO
• 17:14 AI Implications
• 24:48 Data Management and Workflow Design

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November 12: Today on TownHall Reid Stephan, VP and CIO at St. Luke’s Health System speaks with Grace Vinton, PR Specialist and Podcast Host of HITea with Grace. They discuss the transformative impact of storytelling in healthcare. Why is authentic storytelling essential in a fragmented healthcare system? How can IT leaders leverage it to drive change and enhance patient care? Grace shares valuable insights from her 15-year career, including a poignant telehealth story during COVID-19, and offers strategies to avoid overly technical narratives. Learn how to balance technical details with human-centered stories, master effective communication, and practice storytelling with patience for long-term projects. What role does storytelling play in advocacy and influencing healthcare outcomes? Tune in for actionable advice and a deeper understanding of the importance of genuine storytelling in the healthcare sector.

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November 7, 2024: Joel Klein, SVP and CIO of the University of Maryland Medical System, discusses the intricate intersection of clinical experience and executive IT leadership. How can lessons learned from crisis management in the ER inform the high-stakes world of IT infrastructure, cybersecurity, and system-wide initiatives? Dr. Klein shares candid insights on the challenges of integrating innovation while addressing clinician burnout and navigating the demands of an aging population. With reflections ranging from lessons borrowed from aviation to balancing telemedicine capabilities, Dr. Klein’s story highlights the delicate art of empowering healthcare teams and embracing change.

Key Points:

• 06:54 Managing Crisis and Team Leadership
• 14:50 Balancing Innovation and Practicality
• 20:12 Addressing Clinician Burnout
• 29:29 Workforce Development and Training
• 33:49 Personal Interests and the Lightning Round

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November 5: Today on TownHall Reid Stephan, VP and CIO at St. Lukes speaks with Jonathan Hatfield, Chief Executive Officer at Klickitat Valley Health. Jonathan recounts his journey from janitor to CEO and discusses KVH's transition to a single cloud-based EHR system, MEDITECH Expanse. How did KVH navigate the challenges of selecting and implementing a new EHR vendor? What improvements have been seen in safety, quality, and operational efficiency? The discussion also explores how using a subscription model supports independence, and the benefits of a consolidated EHR system, touching on clinician satisfaction, cybersecurity, and operational agility. The future of rural healthcare is further examined with a focus on natural language processing, ambient voice technology, and robotic process automation. What is the potential impact of these technologies on clinician satisfaction and operational efficiency?

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October 31, 2024: Dive into a candid conversation between Bill Russell and Meghan Trevorrow, Chief Operating Officer at This Week Health, as they unravel the nuances of leadership, culture, and what it takes to unify a team. From the challenges of developing leaders in unexpected roles to navigating conflict with integrity, this episode offers a unique look into the importance of clarity and purpose. Whether it’s lessons from sports or the dynamic world of healthcare, Bill and Megan share practical insights that drive lasting cultural change and empower team members to grow.

Key Points:

• 00:32 Meet Meghan Trevorrow: Leadership and Culture Insights
• 01:59 Leadership Challenges in Sports and Healthcare
• 10:40 Addressing Conflict and Building Trust
• 17:34 The Importance of Clarity in Leadership
• 32:09 Final Thoughts and Reflections

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October 30: Today on the Conference channel, it’s an Interview in Action with Barbara Casey, President, Consulting Services at Pixel Health. Barbara and Sarah explore her extensive experience in designing and implementing technology to enhance healthcare, emphasizing empathy and human-centered design. How can we leverage strategic partnerships, like with T-Mobile for 5G, to optimize patient access while balancing operational constraints? The discussion also covers AI-enabled care spaces and sensor-rich environments to reduce caregiver burdens and improve patient outcomes. What challenges do organizations face in adopting these digital solutions? Learn about the importance of systematic IT projects, good design, and change management in future-proofing healthcare IT, creating a collaborative environment for innovation.

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October 29: Today on TownHall Karla Arzola, Chief Information Officer at Rocky Mountain Human Services speaks with Julia Rosen, Chief Information & Technology Officer at PERA Healthcare. They  explore Julia’s transition from a large healthcare system to a smaller organization within the post-acute care space. The conversation reveals insights into the differences in resources and financial models, the role of mobile technology in hospice care, and the need for EMR optimization. How can vendors be encouraged to innovate in the post-acute care sector? They also dive into the future of post-acute care technology, highlighting the impact of regulatory changes and the shift towards commercial payers. What impact will moving hospice care payments from Medicare to commercial payers have?

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October 28, 2024: Vish Gadgil, Co-Chair for HSCC CWG Supply Chain Cybersecurity Task Group, discusses the Supply Chain Risk Management document and how it can help bolster third-party risk defenses. How can small and mid-sized healthcare organizations protect their supply chains when resources are limited? What practical tools are available to help streamline their cybersecurity posture? As cyber incidents loom large, this episode delves into the ongoing risks and strategies that can make or break the security of the healthcare ecosystem.

Key Points:

• 04:56 Supply Chain Risk Management Guide
• 09:18 Key Sections of the Document
• 12:22 Practical Use and Benefits

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October 25, 2024: Samantha Jacques (VP of Clinical Engineering at McLaren Health Care), a key leader in developing the "Managing Legacy Technology Security" (HIC-MaLTS document, shares insights on risk management, governance, and future-proofing medical devices. Can smaller healthcare systems keep up with these challenges, or are these solutions only accessible to larger organizations? And how can we shift from a device-centric approach to a holistic ecosystem view in healthcare security? 

Key Points:

• 04:39 Managing Legacy Technology
• 10:49 Governance and Roles in Technology Solutions
• 13:41 Support for Small and Mid-Sized Organizations
• 16:01 Future-Proofing Legacy Devices

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October 25, 2024: Erik Decker, VP and CISO at Intermountain Health, discusses how the HSCC’s HICP document can raise cybersecurity standards and ease implementation. With ransomware attacks on the rise, how can organizations effectively implement cybersecurity hygiene across varied environments, from small clinics to large health systems? Decker also discusses the collaboration with federal agencies to create healthcare-specific cybersecurity performance goals. How does this joint effort set the new standard for healthcare security? 

Key Points:

• 04:49 The Creation and Impact of HICP
• 09:04 Approachable Cybersecurity
• 12:36 Industry and Government Collaboration
• 14:17 Strategic Direction and Future Mandates

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October 24, 2024: What happens when a healthcare organization is short-staffed and under cyber threat? Miroslav Belote, Director/ CISO of Valley Health System, George Pappas, CEO of Intraprise, and Scott Mattila, COO of Intraprise, dive into the tension between security and operational needs in healthcare, especially when third-party vendors and remote access are involved. Miroslav, George, and Scott explore the evolving world of integrated risk management, and how automation and AI are transforming cybersecurity strategies. 

Key Points:

• 06:38 Third-Party Risk Management Challenges
• 13:09 Integrated Risk Management Approach
• 20:01 AI for Risk Management
• 27:59 Assessment Types and Rapid Assessments
• 38:50 Vendor Risk Management and Engagement
• 43:46 Business Continuity and Impact Analysis
• 47:19 Conclusion and Final Thoughts

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