The guest this time is Erich Kurschat, the owner of Harmony Insights LLC, a company that helps companies and consultants build high-performing teams and revenue streams around the Everything DiSC® and The Five Behaviors® assessments.

He is also the founder of HRHotSeat, an inclusive mastermind community of real HR pros solving real HR problems.

Erich draws from a broad range of experiences as a corporate HR professional, a public speaker, a classical musician, and a proud introvert to inspire others toward meaningful work and productive workplace relationships.

Discover how to transform workplace communication - Eric reveals his innovative methods for building high-performing teams through the use of DISC personality assessments and the Five Behaviors model. Dive into the world of effective communication as Eric discusses the importance of bridging diverse personality and communication styles to overcome misunderstandings. Explore how the inclusive Disrupt HR community is making waves by championing diverse voices and thought-provoking presentations, and why inclusivity holds the key to thriving HR networks.

Bill and Erich also discuss their experiences at the recent DisruptHR party for Jennifer McClure in Chicago. 

---

Message from our sponsor:

Looking for a solution to manage your global workforce?

With Deel, you can easily onboard global employees, streamline payroll, and ensure local compliance. All in one flexible, scalable platform! Join thousands of companies who trust Deel with their global HR needs. Visit deel.com to learn how to manage your global team with unmatched speed, flexibility, and compliance.

---

Feature Your Brand on the HRchat Podcast

The HRchat show has had 100,000s of downloads and is frequently listed as one of the most popular global podcasts for HR pros, Talent execs and leaders. It is ranked in the top ten in the world based on traffic, social media followers, domain authority & freshness. The podcast is also ranked as the Best Canadian HR Podcast by FeedSpot and one of the top 10% most popular shows by Listen Score.

Want to share the story of how your business is helping to shape the world of work? We offer sponsored episodes, audio adverts, email campaigns, and a host of other options. Check out packages here.

• Follow us on LinkedIn
• Subscribe to our newsletter
• Check out our in-person events

Curious about transforming HR strategies and boosting employee engagement? Join us as we sit down with Laila Gillies, Head of HR for Hiscox USA, a leading insurer for more than 600,000 small businesses in the US.

Listen as Laila discusses her experience of transforming Hiscox’s talent retention and engagement strategies, elevating employee experiences and advancing the company’s overall industry impact.

Laila shares her innovative approaches to retaining top talent and fostering a thriving company culture. Discover how Hiscox has masterfully balanced proactive and reactive HR strategies to anticipate future needs while keeping pace with unexpected challenges like the pandemic. Laila shares the secrets behind their holistic wellness programs, which include everything from sabbaticals and upskilling to mental, emotional, and financial well-being initiatives—all of which have significantly enhanced employee satisfaction and retention.

In Bill Banham's conversation with Laila, they also explore the critical role of diversity, equity, and inclusion (DEI) in driving innovation and business growth at Hiscox. Leila emphasizes the value of embracing diverse perspectives and experiences, particularly through their strategic location in Atlanta, which provides a rich talent pool. We examine how the evolution of remote work has reshaped employee expectations and how Hiscox's activity-based approach seamlessly blends flexibility with in-person collaboration. Additionally, Laila highlights the importance of mentorship and the pivotal role senior employees play in nurturing the next generation of talent. Tune in to gain valuable insights into transforming HR practices and championing inclusivity in the workplace.

---

Message from our sponsor:

Looking for a solution to manage your global workforce?

With Deel, you can easily onboard global employees, streamline payroll, and ensure local compliance. All in one flexible, scalable platform! Join thousands of companies who trust Deel with their global HR needs. Visit deel.com to learn how to manage your global team with unmatched speed, flexibility, and compliance.

---

Feature Your Brand on the HRchat Podcast

The HRchat show has had 100,000s of downloads and is frequently listed as one of the most popular global podcasts for HR pros, Talent execs and leaders. It is ranked in the top ten in the world based on traffic, social media followers, domain authority & freshness. The podcast is also ranked as the Best Canadian HR Podcast by FeedSpot and one of the top 10% most popular shows by Listen Score.

Want to share the story of how your business is helping to shape the world of work? We offer sponsored episodes, audio adverts, email campaigns, and a host of other options. Check out packages here.

• Follow us on LinkedIn
• Subscribe to our newsletter
• Check out our in-person events

In HRchat episode 760, we look ahead to Disrupt Manchester happening this evening. Joining Bill on the pod is Jon Sleightholme, Disrupt Manchester speaker and Director of Talent Acquisition Solutions at NFP, an Aon Company.

Listen as Jon shares how his evolution from a professional rugby player to a corporate leader is filled with lessons from the sports world. Discover how the relentless pursuit of marginal gains and constant improvement can revolutionize talent acquisition and HR strategies. Jon sheds light on the impact coaches and leaders have in both arenas by unlocking individuals' potential through understanding their unique motivations.

John also offers a glimpse into his Disrupt Manchester session on the "Wild West" of talent acquisition, inspired by his love for Western films.

About Disrupt Manchester, Nov 6th

Join us after day 1 of the CIPD Annual Conference and Exhibition for networking and fast-paced presentations focused on improving the #worldofwork.

The format: Local business experts will present for 5 minutes each. It's fast-paced, entertaining, and lots of fun! Check out the latest Disrupt lightning talks from around the world to get a feel for what to expect.

Get your tickets here. 

---

Message from our sponsor:

Looking for a solution to manage your global workforce?

With Deel, you can easily onboard global employees, streamline payroll, and ensure local compliance. All in one flexible, scalable platform! Join thousands of companies who trust Deel with their global HR needs. Visit deel.com to learn how to manage your global team with unmatched speed, flexibility, and compliance.

---

Feature Your Brand on the HRchat Podcast

The HRchat show has had 100,000s of downloads and is frequently listed as one of the most popular global podcasts for HR pros, Talent execs and leaders. It is ranked in the top ten in the world based on traffic, social media followers, domain authority & freshness. The podcast is also ranked as the Best Canadian HR Podcast by FeedSpot and one of the top 10% most popular shows by Listen Score.

Want to share the story of how your business is helping to shape the world of work? We offer sponsored episodes, audio adverts, email campaigns, and a host of other options. Check out packages here.

• Follow us on LinkedIn
• Subscribe to our newsletter
• Check out our in-person events

The CIPD Annual Conference and Exhibition (ACE) is happening next week! Joining Bill Banham on the pod is CIPD 2024 panelist and Principal Consultant at Woosh Ltd, Woosh Raza.

Woosh shares his remarkable career path from private banking to founding Woosh Limited. Woosh's dedication to fostering meaningful, high-trust conversations propelled him into impactful HR roles within the healthcare and not-for-profit sectors. With a commitment to values like equality, diversity, and inclusion, Woosh has become a passionate advocate for transformative change in HR.

Woosh also talks about the panel he'll be on at ACE and some of the speakers he's excited to see on November 6 and 7 at Manchester Central Convention Complex.

Join us for a great conversation about the charity sector with Woosh, chair of Radical Recruits and trustee for the Charity HR Network. Discover how Radical Recruits is reshaping recruitment by supporting marginalized groups and reinvesting in its social mission. Woosh also sheds light on the unique resources offered by the Charities HR Network, the only membership group dedicated to HR leaders in the charity space.

About CIPD

The CIPD is a professional body for world of work experts. The CIPD Annual Conference and Exhibition (ACE) is a two-day event that's a major HR event of the year. It's a highly-anticipated networking event for people professionals from around the world. The conference features speakers, exhibitors, panel discussions, interactive workshops, and more.

---

Message from our sponsor:

Looking for a solution to manage your global workforce?

With Deel, you can easily onboard global employees, streamline payroll, and ensure local compliance. All in one flexible, scalable platform! Join thousands of companies who trust Deel with their global HR needs. Visit deel.com to learn how to manage your global team with unmatched speed, flexibility, and compliance.

---

Feature Your Brand on the HRchat Podcast

The HRchat show has had 100,000s of downloads and is frequently listed as one of the most popular global podcasts for HR pros, Talent execs and leaders. It is ranked in the top ten in the world based on traffic, social media followers, domain authority & freshness. The podcast is also ranked as the Best Canadian HR Podcast by FeedSpot and one of the top 10% most popular shows by Listen Score.

Want to share the story of how your business is helping to shape the world of work? We offer sponsored episodes, audio adverts, email campaigns, and a host of other options. Check out packages here.

• Follow us on LinkedIn
• Subscribe to our newsletter
• Check out our in-person events

Today we unlock some of the secrets of modern compensation strategies and the transformative power of pay transparency with our special guest, Trapper Yates, VP of Global Compensation for HP.

Trapper brings his expert insights on managing equitable pay structures for HP's vast workforce and how his team navigates the complexities of global compensation across 60 countries. Discover how HP is tackling new legislation mandating salary range postings and the positive ripple effects this transparency has on closing the gender pay gap and promoting fairness within the company.

Bob Goodwin and Trapper also spotlight a fascinating study examining the impact of pay transparency on California state government employees. Learn how transparent pay ranges can influence employee satisfaction, turnover intentions, and the crucial role of managers in discussing compensation openly. More importantly, we explore the growing trend of skills-based hiring, advocating for the recognition of potential over traditional qualifications and the alignment of job roles with the actual skills of employees.

Our conversation takes a deeper dive into HP’s innovative tools like the Career Hub, designed to enhance internal mobility by matching employees’ skills and aspirations with suitable roles. Trapper shares the importance of measuring proficiency, especially for essential soft skills, and how documented experience distinguishes candidates. As we explore the hiring landscape, you'll gain valuable perspectives on the advantages of internal versus external candidates, the role of AI, and the necessity of reducing bias in hiring decisions. Finally, we underline the significance of balancing competency with visibility for continuous professional development and career growth.

---

Message from our sponsor:

Looking for a solution to manage your global workforce?

With Deel, you can easily onboard global employees, streamline payroll, and ensure local compliance. All in one flexible, scalable platform! Join thousands of companies who trust Deel with their global HR needs. Visit deel.com to learn how to manage your global team with unmatched speed, flexibility, and compliance.

---

Feature Your Brand on the HRchat Podcast

The HRchat show has had 100,000s of downloads and is frequently listed as one of the most popular global podcasts for HR pros, Talent execs and leaders. It is ranked in the top ten in the world based on traffic, social media followers, domain authority & freshness. The podcast is also ranked as the Best Canadian HR Podcast by FeedSpot and one of the top 10% most popular shows by Listen Score.

Want to share the story of how your business is helping to shape the world of work? We offer sponsored episodes, audio adverts, email campaigns, and a host of other options. Check out packages here.

• Follow us on LinkedIn
• Subscribe to our newsletter
• Check out our in-person events

Ever wonder how improv can change your life? In this HRchat episode Lynda Goodfriend joins Bill Banham to unpack the magic of acting and improv classes and how lessons can be taken into the office.

Lynda Goodfriend is an American actress who is perhaps best known for playing Lori Beth Cunningham (née Allen), Richie's girlfriend then wife on the TV sitcom Happy Days.

Having built lasting connections with legends like Ron Howard and Henry Winkler, Lynda shares fond memories and lessons from her time on the iconic sitcom. She brings to light the power of improvisation, recounting a friend’s inspiring journey from stage fright to public speaking prowess. Through personal stories, we highlight how embracing life’s spontaneity can boost your confidence and communication skills.

As the great Arthur 'The Fonz' Fonzarelli once said, "A positive attitude can really make dreams come true." Lynda exemplifies this attitude and shares good vibes as she discusses how acting classes nurture authenticity and vulnerability, crucial traits for personal growth and leadership. From quick thinking to creative expression, these skills transcend the stage and are invaluable in any profession. 

Our guest from the New York Film Academy wraps up the episode by sharing insights from their experience teaching both acting and directing, encouraging a broader audience to explore these transformative practices. 

---

Message from our sponsor:

Looking for a solution to manage your global workforce?

With Deel, you can easily onboard global employees, streamline payroll, and ensure local compliance. All in one flexible, scalable platform! Join thousands of companies who trust Deel with their global HR needs. Visit deel.com to learn how to manage your global team with unmatched speed, flexibility, and compliance.

---

Feature Your Brand on the HRchat Podcast

The HRchat show has had 100,000s of downloads and is frequently listed as one of the most popular global podcasts for HR pros, Talent execs and leaders. It is ranked in the top ten in the world based on traffic, social media followers, domain authority & freshness. The podcast is also ranked as the Best Canadian HR Podcast by FeedSpot and one of the top 10% most popular shows by Listen Score.

Want to share the story of how your business is helping to shape the world of work? We offer sponsored episodes, audio adverts, email campaigns, and a host of other options. Check out packages here.

• Follow us on LinkedIn
• Subscribe to our newsletter
• Check out our in-person events

In the latest episode of the HRchat pod, we try to unlock the secret to turning people metrics into business success. Joining Bob Goodwin on the show this time is Kevin McDonald, VP of People Services and Insights at the EW Scripps Company.

Tune in to discover how a company that's been around since the days of the Penny Press has transformed its HR operations to thrive in today's digital age. Kevin delves into the tangible costs of employee turnover and reveals how HR analytics can provide the insights needed to steer organizational success. From managing teams to creating a culture that resonates even in remote work settings, Kevin offers a wealth of knowledge that every HR and business leader will find invaluable.

Listen as Bob and Kevin Explore the future of business operations with a special focus on the role of AI, both in the workplace and everyday life. Kevin shares a personal story about planning a family trip using AI, demonstrating its practical and transformative potential. 

Bob and Kevin also discuss how AI tools are revolutionizing areas like survey analysis and job description creation. 

Whether you're an HR professional, a manager, or just fascinated by the intersection of technology and human resources, this episode promises actionable insights and thought-provoking discussions. Tune in to learn how to empower your people leaders and leverage AI to elevate your business operations.

---

Message from our sponsor:

Looking for a solution to manage your global workforce?

With Deel, you can easily onboard global employees, streamline payroll, and ensure local compliance. All in one flexible, scalable platform! Join thousands of companies who trust Deel with their global HR needs. Visit deel.com to learn how to manage your global team with unmatched speed, flexibility, and compliance.

---

Feature Your Brand on the HRchat Podcast

The HRchat show has had 100,000s of downloads and is frequently listed as one of the most popular global podcasts for HR pros, Talent execs and leaders. It is ranked in the top ten in the world based on traffic, social media followers, domain authority & freshness. The podcast is also ranked as the Best Canadian HR Podcast by FeedSpot and one of the top 10% most popular shows by Listen Score.

Want to share the story of how your business is helping to shape the world of work? We offer sponsored episodes, audio adverts, email campaigns, and a host of other options. Check out packages here.

• Follow us on LinkedIn
• Subscribe to our newsletter
• Check out our in-person events

Ever wondered why your leadership training efforts aren't yielding lasting change? Listen as Dr. Mike Ashby from The Breakthrough Co. unravels the mystery behind the ineffectiveness of traditional leadership development programs.

Promising more than just theory, Dr. Mike shares how aligning training with real business goals and fostering emotional intelligence can create workplaces that are not only more human but also more productive. Discover how adopting a growth mindset can transform challenging roles into rewarding experiences and why bridging the gap between learning and application is the key to overcoming management failures.

Step into the world of transformative leadership with us as we explore the art of delegation and the journey it initiates. Through powerful stories and actionable insights, we uncover how coaching can empower leaders to transition from mere task assignments to inspiring team autonomy. Delve into the dynamics of self-awareness and deliberate practice as essential components of leadership evolution, while addressing the potential vulnerabilities that leaders face when embracing change. Reimagine what it means to lead in HR and people-intensive industries, challenging the traditional bias towards authoritarianism and championing empathy, integrity, and humility. Tune in for a fresh perspective on how tailored training can elevate leadership capabilities and drive organizational success.

Learn about The Breakthrough Co at thebreakthrough.co

---

Message from our sponsor:

Looking for a solution to manage your global workforce?

With Deel, you can easily onboard global employees, streamline payroll, and ensure local compliance. All in one flexible, scalable platform! Join thousands of companies who trust Deel with their global HR needs. Visit deel.com to learn how to manage your global team with unmatched speed, flexibility, and compliance.

---

Feature Your Brand on the HRchat Podcast

The HRchat show has had 100,000s of downloads and is frequently listed as one of the most popular global podcasts for HR pros, Talent execs and leaders. It is ranked in the top ten in the world based on traffic, social media followers, domain authority & freshness. The podcast is also ranked as the Best Canadian HR Podcast by FeedSpot and one of the top 10% most popular shows by Listen Score.

Want to share the story of how your business is helping to shape the world of work? We offer sponsored episodes, audio adverts, email campaigns, and a host of other options. Check out packages here.

• Follow us on LinkedIn
• Subscribe to our newsletter
• Check out our in-person events

Curious about how love can transform leadership? We welcome the insightful Dr. Glenn Thomas, a self-described recovering bad leader, to share the Heartwork Leadership Framework on this episode of the HRchat Show.

Drawing from his journey, Dr. Glenn illustrates how genuine care and effective communication can yield positive outcomes both in the workplace and beyond. As we navigate the often challenging landscape of post-Covid workplace cultures, he reveals startling research about employee disengagement, stressing the urgent need to align personal fulfillment with professional roles.

Explore the vital role of self-awareness in leadership as we discuss why only 30-40% of leaders excel in this area and how it impacts workplace culture. Dr. Glenn guides us through the initial steps organizations must take to create environments where employees are excited to return each week. 

By acknowledging cultural shortcomings and fostering trust through love and support, leaders can inspire a sense of openness and accountability. We also hear heartwarming anecdotes about mentors Leslie Johnson and Michael Duvall, who epitomized these values in their leadership. Connect with Dr. Glenn and uncover his transformative work at Heartwork Leadership, as we embrace a new paradigm grounded in compassion.

---

Message from our sponsor:

Looking for a solution to manage your global workforce?

With Deel, you can easily onboard global employees, streamline payroll, and ensure local compliance. All in one flexible, scalable platform! Join thousands of companies who trust Deel with their global HR needs. Visit deel.com to learn how to manage your global team with unmatched speed, flexibility, and compliance.

---

Feature Your Brand on the HRchat Podcast

The HRchat show has had 100,000s of downloads and is frequently listed as one of the most popular global podcasts for HR pros, Talent execs and leaders. It is ranked in the top ten in the world based on traffic, social media followers, domain authority & freshness. The podcast is also ranked as the Best Canadian HR Podcast by FeedSpot and one of the top 10% most popular shows by Listen Score.

Want to share the story of how your business is helping to shape the world of work? We offer sponsored episodes, audio adverts, email campaigns, and a host of other options. Check out packages here.

• Follow us on LinkedIn
• Subscribe to our newsletter
• Check out our in-person events

Can AI transform the landscape of medical education? Join us as we bring you an enlightening discussion with David Lay, Assessment Manager at Queen Mary University of London, who unveils AI's transformative role in enhancing medical training.

David takes host Bill Banham through his fascinating journey from a History student to a leader in competency-based training, highlighting the challenges medical trainees face, particularly those under the UK's National Health Service. Explore how AI streamlines training processes and integrates with the General Medical Council's competency-based curriculum to revolutionize the medical education landscape and allow healthcare professionals more time to focus on patient care.

Personalized learning meets advanced technology in this thought-provoking episode. Discover how AI recognizes diverse learning styles and personality types to enhance training efficiency without compromising core educational goals. We dive into the automation of administrative tasks, providing more room for valuable feedback and professional development. David emphasizes the essential role of human oversight in AI-driven processes, particularly in the critical field of healthcare. By augmenting existing educational structures, AI not only aims to reduce training hours but also preserves the vital interpersonal skills necessary for patient care. Listen in for a glimpse into the future of medical training and the incredible potential of AI to elevate both education and patient care.

---

Message from our sponsor:

Looking for a solution to manage your global workforce?

With Deel, you can easily onboard global employees, streamline payroll, and ensure local compliance. All in one flexible, scalable platform! Join thousands of companies who trust Deel with their global HR needs. Visit deel.com to learn how to manage your global team with unmatched speed, flexibility, and compliance.

---

Feature Your Brand on the HRchat Podcast

The HRchat show has had 100,000s of downloads and is frequently listed as one of the most popular global podcasts for HR pros, Talent execs and leaders. It is ranked in the top ten in the world based on traffic, social media followers, domain authority & freshness. The podcast is also ranked as the Best Canadian HR Podcast by FeedSpot and one of the top 10% most popular shows by Listen Score.

Want to share the story of how your business is helping to shape the world of work? We offer sponsored episodes, audio adverts, email campaigns, and a host of other options. Check out packages here.

• Follow us on LinkedIn
• Subscribe to our newsletter
• Check out our in-person events

Unlock the secrets to creating a mentally healthy workplace with insights from Andrea Herron, CHRO at WebMD. Listen as Andrea opens up to guest host Bob Goodwin about her book, "There's an Elephant in Your Office," co-written with her sister, which addresses the stigma around mental health and provides practical strategies to support employees.

Learn from Andrea’s personal experiences and gain a deeper understanding of why it's crucial to recognize behavioral changes in employees, especially in today’s era of remote work.

Bob and Andrea also discuss why managers, not just HR pros, need to lead the charge in mental health conversations and how this can foster trust and loyalty within teams.

Andrea emphasizes the importance of equipping managers with the right tools and language to navigate these sensitive discussions. She shares wellness strategies, such as effective communication practices, resiliency techniques, and valuable resources like Mental Health America and the Veterans Crisis Line. 

Tune in to enhance your workplace culture with actionable tips and learn how to promote a psychologically safe environment where employees feel comfortable discussing their mental wellness.

---

Message from our sponsor:

Looking for a solution to manage your global workforce?

With Deel, you can easily onboard global employees, streamline payroll, and ensure local compliance. All in one flexible, scalable platform! Join thousands of companies who trust Deel with their global HR needs. Visit deel.com to learn how to manage your global team with unmatched speed, flexibility, and compliance.

---

Feature Your Brand on the HRchat Podcast

The HRchat show has had 100,000s of downloads and is frequently listed as one of the most popular global podcasts for HR pros, Talent execs and leaders. It is ranked in the top ten in the world based on traffic, social media followers, domain authority & freshness. The podcast is also ranked as the Best Canadian HR Podcast by FeedSpot and one of the top 10% most popular shows by Listen Score.

Want to share the story of how your business is helping to shape the world of work? We offer sponsored episodes, audio adverts, email campaigns, and a host of other options. Check out packages here.

• Follow us on LinkedIn
• Subscribe to our newsletter
• Check out our in-person events