In this episode of the AI Show, Rob Scott and Kevin Kieller delve into the latest developments in the AI industry. Joining them is Gurdeep Singh Pall, President of AI Strategy at Qualtrix, who brings a wealth of experience from over 30 years at Microsoft, where he spearheaded innovations in AI, networking, and communication.

This episode uncovers how AI is rapidly evolving and what businesses need to do to stay ahead. This conversation explores:

• The impact of AI on business models, from customer interactions to productivity tools
• The rise of multimodal AI and what it means for enterprises adopting generative AI
• The "chip wars" driving the AI hardware market, including Cerebrus' latest AI inference chip
• How businesses should approach AI integration now to stay competitive—and why waiting is not an option

UC Today's Tom Wright hosts Kyle York from CallCabinet.

In this session, we discuss the following:

• The biggest challenges organizations are grappling with when it comes to compliant call recording
• The specific challenges of running multiple collaboration platforms
• The impact AI is having on call analytics

UC Today's Susie Harrison hosts Garth Landers, Director of Global Product Marketing at Theta Lake.

In this video, we discuss topics including:

• How the shift to cloud-based voice platforms has transformed how IT and/ or UC teams approach compliance
• The primary compliance challenges organizations face when transitioning to cloud-based voice communications
• How enterprises can ensure their voice communication practices meet current regulations and are future-proof
• The role of AI and machine learning in enhancing the compliance and operational capabilities of UC systems

Anurag Dhingra discusses his new role, AI innovations, and Cisco's strategic vision with Dave Michels.

Join Dave Michels as he welcomes Anurag Dhingra, the newly appointed Senior Vice President and General Manager of Cisco Collaboration, for a dynamic conversation about the future of collaboration technology at Cisco. Anurag, a 25-year veteran of Cisco, has held multiple leadership roles, including CTO and CPO for Cisco's collaboration business. In this interview, he shares his insights on:

• His New Role and Strategic Vision: Anurag discusses his transition to SVP and GM, emphasizing continuity in leadership and his focus on capturing emerging opportunities within Cisco’s collaboration portfolio.
• AI as a Game-Changer: While AI is a buzzword, Anurag argues that we are only at the beginning of leveraging AI’s potential in business transformation, especially in customer experience.
• Innovations in WebEx and Beyond: Anurag highlights Cisco’s commitment to driving innovation in the WebEx Suite, the integration of AI, and the growing importance of customer experience platforms like CPaaS.
•  Cisco's Evolving Collaboration Strategy: He also addresses the internal promotions within Cisco, the success of the Microsoft partnership, and how Cisco’s collaborative solutions are set to expand with new technologies like IoT and integrations with Splunk and Meraki.

This conversation offers a rare glimpse into the mind of a leader steering one of the world’s most significant collaboration platforms. Don’t miss Anurag’s vision on how Cisco plans to stay ahead in a rapidly evolving tech landscape.

Connect with Anurag Dhingra and Dave Michels on socials:

Anurag Dhingra

• LinkedIn
• X / Twitter

Dave Michels

• LinkedIn
• X / Twitter

Discover expert insights with Dave Michels, Principal Analyst at TalkingPointz and author of the TalkingPointz Insider report. Dive into a concise, in-depth analysis of enterprise communications. Choose from free or premium subscriptions at TalkingPointz.

Watch on YouTube.

In this episode of The Latest Big UC News, host David Dungay and Kieran Devlin welcomes some of the industry’s top analysts to talk about the latest news in the UC space.

The panellists discuss a variety of hot topics in the UCaaS space, including:

• Zoom CEO takes shots at vendors charging for AI features
• Zoom Docs update 
• Slack and Box collaboration
• Custom emojis from Microsoft Teams 

Our panel features the following UC experts:

• Irwin Lazar, President, Metrigy 
• Craig Durr, Principal Analyst, Collab Collective 
• Evan Kirstel, Social Media Strategist, BCStrategies 
• Zeus Kerravala, Principal Analyst, ZK Research 
• Melody Brue, Vice President & Principal Analyst Moor Insights & Strategy

Thanks for watching, if you’d like more content like this, don’t forget to SUBSCRIBE to our YouTube channel.

You can also join in the conversation on our  Twitter and LinkedIn pages.

Join our LinkedIn Community Group.

UC Today's Kieran Devlin speaks to Dom McDonald, CEO of ULAP.

In this session, we discuss the following:

• What ULAP is hearing from customers about AI in UC
• Why ULAP omitting AI was a critical decision
• Why compliance is so important for ULAP and its customers

UC Today's Susie Harrison hosts David Casem, Telnyx CEO, for a discussion around the future of UC.

In this video, we discuss:

• Whether PSTN is still relevant
• OC vs DR and Teams Phone
• The role of channel partners in the evolving UC ecosystem

Watch on YouTube.

Exploring the Transformative Power of Microsoft Copilot with Softchoice's AI Expert, Craig McQueen.

Welcome back to our third episode of the AI Show!

In this episode of the AI News Show, hosts Rob Scott and Kevin Kieller dive into the latest headlines in AI before turning their attention to a special guest, Craig McQueen, Vice President for AI Solutions at Softchoice. Craig shares invaluable insights on how Microsoft Copilot can transform workplace productivity. Whether you're curious about the future of AI in business or looking to leverage Copilot for your team, this conversation offers practical advice and forward-thinking strategies.

Key discussion points include:

• Copilot Assessments: Understanding your organization's readiness for Microsoft Copilot and how to start with targeted outcomes.
• Overcoming Oversharing: How to avoid common security pitfalls when integrating AI tools like Copilot.
• Training for Success: The critical role of process-based training in ensuring Copilot adoption and effectiveness.
• Future of AI in the Workplace: Craig’s predictions on how AI will continue to reshape business operations over the next five years.

Connect with Craig McQueen on LinkedIn to explore how Softchoice can support your AI transformation journey. Watch more episodes of the AI News Show for the latest insights and expert interviews.

Connect with Rob Scott and Kevin Kieller on socials here:

Rob Scott

• LinkedIn
• Twitter

Kevin Kieller

• LinkedIn
• Twitter

Check out Episode 6 of the AI Show here.

Thanks for watching, if you’d like more content like this, don’t forget to SUBSCRIBE to our YouTube channel.

You can also join in the conversation on our Twitter and LinkedIn pages.

Join our new LinkedIn Community Group.

UC Today's Kieran Devlin speaks to Rene Buhay, SVP of Sales and Marketing at AVer Europe.

In this session, we discuss the following:

• The challenges schools and teachers are facing around classroom audio and ensuring all students can clearly hear
• How AVer's Ampliwave solution addresses issues of classroom equity
• Ampliwave's compatibility with assisted listening devices and PA systems

UC Today's Kieran Devlin speaks to John DeBaca, VP of Strategy & Business Development at Variphy.

In this session, we discuss the following:

• The challenges organisations face in cloud migrations, including around visibility into their on-prem environments
• How Variphy supports partners in their cloud migrations
• How Variphy helps partners overcome the challenges of operating in a multi-vendor UC landscape

UC Today's David Dungay speaks to Benny Matityahu, VP, UC & Collaboration, AudioCodes and Gidi Adlersberg, Voca CIC Business Line Manager, AudioCodes.

In this session, we discuss the following:

• Why are customers purchasing UCaaS and CCaaS together as part of a consolidated platform?
• What are the big challenges around trying to buy UCaaS and CCaaS together?
• What are the new opportunities and use cases for customers looking to bring UCaaS and CCaaS together in the Teams environment?