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Supply Chain Now

Supply Chain Now

The VOICE of Supply Chain

  • 54 minutes 25 seconds
    Trends Shaping Supply Chain Strategies for 2025

    In this episode of Supply Chain Now, hosts Scott W. Luton and Karin Bursa sit down with Mike Griswold from Gartner to dig into some of the biggest challenges and opportunities in the supply chain today.

    They discuss what we learned from the 2024 holiday shopping season, the growing problem of returns, and how AI is changing the game when it comes to managing risk. Karin and Mike also share their thoughts on why respect matters more than ever in keeping teams engaged and what supply chain leaders can do to prepare their people for the future.

    It’s a conversation packed with practical advice on building stronger, smarter supply chains and staying ahead in a world that’s always changing.

    Jump into the conversation:

    (00:00) Intro

    (06:47) Reflecting on the 2024 holiday shopping season

    (12:15) Addressing the challenges of returns and reverse logistics

    (18:30) The growing role of AI in supply chain risk management

    (24:05) Key trends shaping supply chains in 2024

    (31:20) Predictions for 2025: Risk management and diversification

    (37:42) The evolving role of talent in supply chains

    (44:18) Why respect matters in workforce retention

    (50:05) Final takeaways on building resilient supply chains

    Resources:

    • Connect with Mike Griswold: https://www.linkedin.com/in/mike-griswold-6a68922/
    • Learn more about Gartner: https://www.gartner.com/en
    • Connect with Karin: https://www.linkedin.com/in/karinbursa/
    • Connect with Scott: https://www.linkedin.com/in/scottwindonluton/
    • Learn more about Supply Chain Now: https://supplychainnow.com
    • Watch and listen to more Supply Chain Now episodes here: https://supplychainnow.com/program/supply-chain-now
    • Subscribe to Supply Chain Now on your favorite platform: https://supplychainnow.com/join
    • Work with us! Download Supply Chain Now’s NEW Media Kit: https://bit.ly/3XH6OVk

    22 January 2025, 5:00 am
  • 58 minutes 12 seconds
    3 Tips for Optimizing Leadership Effectiveness in 2025

    In this episode of Supply Chain Now, host Scott Luton welcomes back Ray Attiyah, a tireless entrepreneur and leadership expert, to discuss three proven tips for optimizing leadership performance in 2025. The conversation highlights the importance of creativity in strategic planning, the necessity of defining risk tolerance, and the critical role of visioning and storytelling in leadership. Ray emphasizes the unique challenges and opportunities of 2025, including market deceleration, the rise of AI, talent management, and sustainability. He also shares insights from his professional journey and offers predictions for increased M&A activity in the coming years.

    This episode is a must-listen for leaders looking to navigate the evolving business landscape effectively.

    Additional Links & Resources:



    This episode is hosted by Scott Luton and produced by Amanda Luton. For additional information, please visit our dedicated show page at: https://supplychainnow.com/3-tips-optimizing-leadership-effectiveness-2025-1380

    20 January 2025, 5:00 am
  • 50 minutes 47 seconds
    The Buzz: Air Quality and Supply Chain Innovation

    Join us for this week's episode of The Buzz, as we delve into the evolving landscape of supply chain resilience and innovation.

    In this episode, hosts Scott Luton and Richard Donaldson welcome special guest David Heacock, Founder and CEO of FilterBuy. Listen in as they discuss:

    • Key findings from the recent U.S. Quadrennial Supply Chain Review, highlighting the critical need for diversification and the challenges of relying on single-source suppliers
    • David's entrepreneurial journey from finance to air filtration and the lessons learned throughout the pandemic
    • The importance of adaptability in the workforce and the potential for new opportunities in traditional industries
    • And much more!

    Join the conversation as we explore the intersection of technology and supply chain management, embrace change, and innovate for future success.

    Additional Links & Resources:



    This episode is hosted by Scott Luton and Richard Donaldson and produced by Amanda Luton and Trisha Cordes. For additional information, please visit our dedicated show page at: https://supplychainnow.com/buzz-air-quality-supply-chain-innovation-1379

    17 January 2025, 5:00 am
  • 48 minutes 7 seconds
    Breaking Barriers: The Future of Supply Chain with DP World

    Prepare for an engaging deep dive into the future of global supply chain in today's episode of Supply Chain Now! Listen in as hosts Scott Luton and Jake Barr welcome back returning guest Hans Moerman, CFO of Digital Technology at DP World.

    In this episode, Hans shares his incredible journey—from scaling a delivery startup in Southeast Asia to driving digital transformation at one of the world’s largest logistics providers.

    Discover how DP World is revolutionizing trade, the critical role of people and technology in supply chain innovation, and how events like the Global Freight Summit are shaping the industry. Plus, Hans unpacks the biggest challenges in logistics today—from managing workforce transformations to leveraging AI for smarter, faster decisions.

    With actionable insights, a glimpse into groundbreaking advancements, and even a few travel stories and breakfast favorites from around the world, this conversation is packed with value. Don’t miss your chance to gain insider knowledge and inspiration to take your supply chain strategies to the next level!

    Additional Links & Resources:



    This episode is hosted by Scott Luton and Jake Barr and produced by Amanda Luton. For additional information, please visit our dedicated show page at: https://supplychainnow.com/breaking-barriers-future-supply-chain-dp-world-1378

    15 January 2025, 5:00 am
  • 39 minutes 9 seconds
    Adapting to Change: 2024 Lessons, Supply Chain Insights, & 2025 Predictions, featuring U.S. Bank's Gustav Khambatta

    In this episode of Supply Chain Now, hosts Scott Luton and Karin Bursa are joined by Gustav Khambatta, Senior Vice President of Freight Payment Sales at U.S. Bank, to unpack key takeaways from 2024 and explore what lies ahead for global supply chains in 2025.

    The conversation delves into the evolution of ERP technology, the critical role of cybersecurity, and the growing importance of quality data in driving decision-making. Gustav highlights the value of the U.S. Bank Freight Payment Index as a benchmarking tool, while the panel shares insights on leveraging AI, industry collaboration, and preparing for the unexpected.

    Tune in for actionable insights and bold predictions that will help you stay ahead in the ever-evolving world of global supply chain management.

    Additional Links & Resources:



    This episode is hosted by Scott Luton and Karin Bursa, and produced by Amanda Luton. For additional information, please visit our dedicated show page at: https://supplychainnow.com/adapting-change-2024-lessons-supply-chain-insights-2025-predictions-us-bank-1377

    13 January 2025, 5:00 am
  • 48 minutes 57 seconds
    The Buzz: Tackling Returns and Sustainability

    Join us for this week's episode of The Buzz, as we take a deep dive into the critical topic of returns management during the peak returns season, aptly dubbed "Returnuary."

    As retailers brace for an anticipated 17% return rate of all sales in 2024, equating to a staggering $890 billion in returns, the conversation highlights the operational, logistical, and financial challenges that come with managing these returns.

    In this episode, hosts Scott Luton and Sofia Rivas explore:

    • The implications of stricter return policies, the rising trend of fraudulent returns, and the environmental impact of returns-related waste
    • The current state of the manufacturing industry, which shows signs of growth despite concerns over tariffs and trade policies.
    • Tech trends that could shape 2025
    • Upcoming supply chain events in the new year
    • And much more!

    Join the conversation as we welcome the new year with a clean slate, even in the world of global supply chain.

    Additional Links & Resources:



    This episode is hosted by Scott Luton and Sofia Rivas and produced by Amanda Luton and Trisha Cordes. For additional information, please visit our dedicated show page at: https://supplychainnow.com/buzz-tackling-returns-sustainability-1376

    10 January 2025, 5:00 am
  • 55 minutes 10 seconds
    The NOW Generation: From Classroom to Global Supply Chain Innovators

    The University of South Carolina's Operations and Supply Chain program is renowned for its practical, hands-on approach to education, which has propelled it to the top ranks in the nation. In today's episode of Supply Chain Now, we continue our NOW Generation series, as host Scott Luton welcomes Giuliano Marodin, the Continental Chair Professor in Operations & Supply Chain at the Moore School of Business at the University of South Carolina, along with three of his students, Yana Patel, Aiden Anderson, and Julie Crouse.

    Listen in as our guests discuss the program's success, with its strong emphasis on real-world application through the Capstone Consulting projects. The students share some of their project experiences and their willingness to tackle actual business challenges, gaining invaluable experience and professional communication skills. Learn about the faculty's dedication to student success, coupled with a supportive and interconnected student community, fostering a culture of mentorship and continuous improvement.

    Join us and learn how the holistic and experiential learning environment at the University of South Carolina is not only nationally recognized, but also prepares students for successful careers and shapes them into better individuals, ready to make a significant impact in the global supply chain industry.

    Additional Links & Resources:


    This episode is hosted by Scott Luton and produced by Amanda Luton. For additional information, please visit our dedicated show page at: https://supplychainnow.com/now-generation-classroom-global-supply-chain-innovators-1375

    8 January 2025, 5:00 am
  • 1 hour 18 minutes
    Maritime Logistics, Organizational Nimbleness, and Predictions for 2025

    In this first episode of 2025 here at Supply Chain Now, Scott W. Luton sits down with Alan Amling, Distinguished Fellow at The University of Tennessee Supply Chain Institute, and Don Maier, Associate Professor of Practice at the University of Tennessee, Knoxville, for an insightful conversation on navigating challenges and seizing opportunities in the evolving supply chain landscape.

    Alan and Don share insights on the competitive dynamics between industry giants like FedEx and UPS, the growing influence of retail logisticians, and the critical role of automation and technology in addressing workforce and operational hurdles. The discussion also explores the geopolitical factors reshaping global supply chains and how businesses can build resilience through strategic planning and innovation.

    Tune in for practical takeaways, including how organizations can adapt to shifting customer expectations, leverage collaborative planning, and maintain agility in the face of ongoing disruption.

    Jump into the conversation:

    (00:00) Intro

    (08:12) Reflecting on personal highlights from 2024

    (14:07) Exploring career journeys: From UPS to academia

    (18:53) Insights on UPS and FedEx competition dynamics

    (25:42) The role of drivers in building strong supply chains

    (28:33) Discussing cultural shifts and the challenges of trust-building

    (32:48) Maritime logistics trends: Sustainability and automation

    (38:17) Challenges with automation in U.S. ports

    (42:11) Addressing geopolitical risks and supply chain resilience

    (47:30) The rise of retail logisticians and their impact

    (51:23) Lessons from Netflix on organizational agility and courage

    (57:08) Key takeaways from 2024

    (01:02:33) Bold predictions for 2025

    (01:09:21) Anticipating the impact of automation and tariffs

    Additional Links & Resources:

    • Connect with Alan Amling: http://linkedin.com/in/alanamling
    • Connect with Don Maier: https://www.linkedin.com/in/donald-maier-2795431/
    • Learn more about Haslam College of Business, UTK: https://haslam.utk.edu/supply-chain-management/
    • Connect with Scott: https://www.linkedin.com/in/scottwindonluton/
    • Learn more about Supply Chain Now: https://supplychainnow.com
    • Watch and listen to more Supply Chain Now episodes here: https://supplychainnow.com/program/supply-chain-now
    • Subscribe to Supply Chain Now on your favorite platform: https://supplychainnow.com/join
    • Work with us! Download Supply Chain Now’s NEW Media Kit: https://bit.ly/3XH6OVk
    • WEBINAR- E2E Demand Planning – Tactics for Driving Value at Scale: https://bit.ly/4g5VdaD
    • WEBINAR- Breaking Through the Chaos: Supply Chain Maturity in an Age of Economic Volatility: https://bit.ly/49N8IKy

    This episodes was hosted by Scott W. Luton and produced by Amanda Luton. For additional information, please visit our dedicated show page at: https://supplychainnow.com/maritime-logistics-organizations-nimbleness-predictions-2025-1374

    6 January 2025, 5:00 am
  • 52 minutes 16 seconds
    Supply Chain Now Classic- Green Planning: How CSCOs can help their organization reach its sustainability goals

    Sustainability plays an essential role in shaping the future of supply chains - take your first steps to going green here.

    In this classic episode, hosts Scott Luton and Kim Reuter engage with seasoned experts Paul Delbar and Bart Verbruggen from OMP to illuminate the complexities and opportunities of sustainable supply chain planning.

    Throughout their discussion, they emphasize the proactive steps required for meaningful sustainability initiatives, the challenges of integrating sustainability into traditional models, and the importance of educating and empowering teams to drive change. Whether you're responsible for supply chain operations, interested in sustainability, or looking for ways to meet increasing consumer and investor demands for greener practices, this episode offers valuable insights and actionable advice to help you navigate your sustainability journey.

    Jump into the conversation:

    00:00 Introduction to Paul and Bart

    05:45 Increasing effectiveness and sustainability through supply chain planning

    08:22 How to incorporate sustainability metrics

    12:20 Balancing sustainability and profitability

    15:44 Adapting to sustainability legislation

    23:59 Reducing transport and carbon emissions for future readiness

    28:48 Aligning supply chain planning with sustainability strategy

    32:31 Anticipating and evaluating scenarios to meet sustainability metrics

    40:16 Why you should reject current frameworks for collaboration


    Additional Links & Resources:

    • Connect with Paul: https://www.linkedin.com/in/paul-delbar/
    • Connect with Bart: https://www.linkedin.com/in/verbruggenbart/
    • E-book: The CSCO guide to Green Planning- https://omp.com/resource-center/e-books/green-planning
    • Learn more about OMP: https://omp.com/
    • Connect with Kim: https://www.linkedin.com/in/kimberly-reuter-csg/
    • Connect with Scott: https://www.linkedin.com/in/scottwindonluton/
    • Learn more about Supply Chain Now: https://supplychainnow.com
    • Subscribe to Supply Chain Now: https://supplychainnow.com/join
    • Check out Supply Chain Now’s NEW Media Kit: https://bit.ly/3XH6OVk
    • WEBINAR- E2E Demand Planning – Tactics for Driving Value at Scale: https://bit.ly/4g5VdaD


    This original episodes is hosted by Scott Luton and Kim Reuter. For additional information, please visit our dedicated show page at: https://supplychainnow.com/green-planning-csco-organization-reach-sustainability-goals-1300

    3 January 2025, 5:00 am
  • 42 minutes 45 seconds
    Supply Chain Now Classic- Materials Management Mastery in the External Supply Chain

    Now’s the time to learn to stay ahead of supply chain disruptions and improve your materials management capabilities for a competitive edge.

    In this classic episode of Supply Chain Now, hosts Scott W. Luton and Kim Reuter explore the evolving landscape of materials management in the fast-moving consumer goods supply chain space. Joined by Michael King, Chief Customer Experience Officer at Nulogy, and Kevin Wong, Co-founder and Chief Operating Officer at Nulogy, the discussion uncovers the critical role of technology in managing unpredictable demand, increasing product complexity, and the overall efficiency of supply chains.

    Expect actionable advice, expert opinions, and a masterclass in leveraging technology to drive supply chain success.

    Jump into the conversation:

    00:00 Introduction to Michael King and Kevin Wong

    06:54 Leveraging technology for global supply chain success

    09:56 Increasing awareness and tools for materials management

    14:09 Understanding how high fines impact supply chain operation efficiency

    17:33 Enterprise organization’s move towards integrated supply chain

    20:05 Embracing change in technology for leadership

    23:50 The role of data collection and predictive analytics in reshaping business

    27:07 How new technology reduces invoicing latency and improves cash flow

    33:51 Why enterprise software complexity and cybersecurity are critical

    35:40 Assess interactions, embrace change, and surf through

    41:59 Empowering your team's success



    Additional Links & Resources:

    • Connect with Kevin: https://www.linkedin.com/in/knwong/
    • Connect with Michael: https://www.linkedin.com/in/mikeking33/
    • Learn more about Nulogy: https://www.linkedin.com/company/nulogy/
    • Nulogy's eBook- Waste Not: Solving Materials Management Challenges in the External Supply Chain: https://bit.ly/3zdnqfK
    • Nulogy's Industry Report- Contract Manufacturing: The Value of a Contract-Based Approach: https://bit.ly/4cfoRZO
    • Connect with Kim: https://www.linkedin.com/in/kimberly-reuter-csg/
    • Connect with Scott: https://www.linkedin.com/in/scottwindonluton/
    • Learn more about Supply Chain Now: https://supplychainnow.com
    • Subscribe to Supply Chain Now: https://supplychainnow.com/join
    • Check out Supply Chain Now’s NEW Media Kit: https://bit.ly/3XH6OVk
    • WEBINAR- E2E Demand Planning – Tactics for Driving Value at Scale: https://bit.ly/4g5VdaD


    This original episode is hosted by Scott Luton and Kim Reuter. For additional information, please visit our dedicated show page at: https://supplychainnow.com/materials-management-mastery-external-supply-chain-1293

    1 January 2025, 5:00 am
  • 1 hour 44 seconds
    Supply Chain Now Classic- Insights in Digital Transformation: Unlocking the Potential of AI in Supply Chain

    Ever wondered how AI is transforming the future of supply chains?

    In this classic episode, hosts Scott W. Luton and Kevin L. Jackson are joined by David Vallejo, Vice President and Global Head of Digital Supply Chain Product Marketing at SAP, and Ronny Horvath, Partner Digital Supply Chain at IBM Consulting, to explore the game-changing role of artificial intelligence in supply chain management. Together, they dive deep into the practical applications of AI, revealing how companies are leveraging this technology to enhance efficiency, drive innovation, and tackle the most pressing challenges in today’s supply chain landscape.

    Listeners will gain insights into the key motivators behind AI adoption, from improving data-driven decision-making to automating repetitive tasks and how these advancements are reshaping the industry. Plus, learn about the importance of data management, overcoming resistance to change, and what the future holds for AI-powered supply chains as we approach 2025.

    Jump into the conversation:

    (00:00) Introduction with David Vallejo and Ronny Horvath

    (09:19) The current state of supply chain and AI

    (16:52) Overcoming challenges in AI implementation

    (22:31) Predictions for AI and digital supply chains by 2025

    (28:46) The human factor in AI adoption

    (35:17) Use cases and selection criteria for AI solutions

    (49:29) Final thoughts and advice for AI implementation


    Additional Links & Resources:

    • Generative AI - ERP study 2024: Achieving enterprise-scale improvements with SAP-specific generative AI: https://www.ibm.com/account/reg/us-en/signup?formid=urx-52881
    • Connect with David Vallejo: https://www.linkedin.com/in/vallejodavid/
    • Connect with Ronny Horvath: https://www.linkedin.com/in/ronhorvath/
    • Learn more about our hosts: https://supplychainnow.com/about
    • Learn more about Supply Chain Now: https://supplychainnow.com
    • Watch and listen to more Supply Chain Now episodes here: https://supplychainnow.com/program/supply-chain-now
    • Subscribe to Supply Chain Now on your favorite platform: https://supplychainnow.com/join
    • Work with us! Download Supply Chain Now’s NEW Media Kit: https://bit.ly/3XH6OVk
    • WEBINAR- E2E Demand Planning – Tactics for Driving Value at Scale: https://bit.ly/4g5VdaD


    This original episode was hosted by Scott Luton and Kevin L. Jackson. For additional information, please visit our dedicated show page at: https://supplychainnow.com/insights-digital-transformation-unlocking-potential-ai-supply-chain-1331

    30 December 2024, 5:00 am
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