Negotiations Ninja Podcast

Mark Raffan

Negotiations Ninja Podcast is the number one negotiation podcast in the world. We develop and deliver the most engaging negotiation content on the planet. We explore negotiation strategy, negotiation tactics, stories of negotiation failure and negot...

  • 39 minutes 9 seconds
    How to Appear More Trustworthy through Nonverbal Communication, Throwback with Dr. Abbie Maroño, Ep #446

    According to Dr. Abbie Maroño, someone judges whether or not they can trust you within 33 milliseconds of meeting you. Once they’ve made their observation, they’ll spend every interaction looking for cues to confirm what they felt (correct or not). So how do you convey trustworthiness? Through nonverbal communication. Dr. Abbie Maroño shares her #1 starting place for appearing more trustworthy through nonverbal communication in this fascinating throwback episode of Negotiations Ninja. 


    28 March 2024, 9:00 am
  • 24 minutes 43 seconds
    Take Command of Your Mindset with Joe Hart, Ep #445

    Dale Carnegie is a global training organization with 200 operations in 86 countries. Its instructors teach the Dale Carnegie course following the model he developed over 100 years ago. 

    Joe Hart took the course as a young lawyer, and it changed the trajectory of his life. He left law and went into business, and the course helped him see a different vision for his future.

    Joe and Michael Cromm wrote “Take Command” because they were profoundly impacted by the Dale Carnegie principles and program. Joe shares how you can implement some of those principles immediately in this episode of Negotiations Ninja. 

    Outline of This Episode
    • [1:39] Learn more about Joe Hart
    • [4:27] Self-confidence is a mindset shift
    • [9:12] The importance of building good habits
    • [14:32] Taking command of your relationships
    • [17:20] Why you need to stop criticizing others
    • [20:11] Being an intentional leader
    Resources & People Mentioned Connect with Joe Hart Connect With Mark

    Subscribe to Negotiations Ninja

    25 March 2024, 9:00 am
  • 27 minutes 15 seconds
    What is Your Style Under Stress? Throwback with Joseph Grenny, Ep #444

    How do you handle stressful conversations? Do you know how you’re likely to react? Do you default to being aggressive or combative? It’s crucial that you understand how you react—i.e. your “style under stress”— in tense situations to change how you show up in the moment. Navigating these conversations is Joseph Grenny’s specialty. He shares where to get started in this throwback episode of Negotiations Ninja. 

    21 March 2024, 9:00 am
  • 29 minutes 19 seconds
    The Right Way to Negotiate with Andreas Winheller, Ep #443

    Is there one right way to negotiate? Is one methodology superior to the other? For the last 30+ years, “Getting to Yes” was the book on negotiation. More recently, “Never Split the Difference” has become the book on negotiation. 

    The vast majority of people read the top-selling book(s) in a category and think they’re fully educated. That’s just impossible. In this episode of Negotiations Ninja, Andreas Winheller, a negotiation consultant and trainer, shares why no one way is the “best” way. 

    Outline of This Episode
    • [1:48] Learn more about Andreas Winheller
    • [2:28] The cultural differences at play
    • [4:32] The two main approaches to negotiation
    • [8:47] The economic-grounded negotiation approaches 
    • [12:14] Rational versus irrational negotiation
    • [20:18] Account for decision fatigue 
    • [25:47] The upcoming training with Gary Noesner
    Resources & People Mentioned Connect with Andreas Winheller Connect With Mark

    Subscribe to Negotiations Ninja

    18 March 2024, 10:00 am
  • 31 minutes 9 seconds
    The Key to Negotiating with Different Cultures with Eliane Karsaklian, Ep #442

    Every culture has different foundational beliefs. We may recognize the same brands and use the same products worldwide but we behave far differently. Eliane Karsaklian learned this firsthand from living in different countries.

    In this throwback episode, she shares how negotiating with different cultures has to start with a mindset shift. The best way to see success is through working with an expert in that culture. She shares why that’s the key in this conversation.

    14 March 2024, 10:00 am
  • 31 minutes 39 seconds
    How to Gather Stories with Matthew Dicks, Ep #441

    How do you find the right stories to tell? Matthew Dicks is a phenomenal storyteller. He’s written several novels and non-fiction, including “Story Worthy.” He owns “Speak Up Storytelling” and “Story Worthy MD” to help people learn to become better storytellers—because everyone has stories to tell, they just don’t know it. He simplifies the story-gathering process in this episode of Negotiations Ninja. 

    Outline of This Episode
    • [2:33] Learn more about Matthew Dicks
    • [4:30] Everyone has stories to tell
    • [6:20] Speak on theme, message, or meaning
    • [8:30] Homework for life: gathering stories
    • [14:15] Why location and action are important 
    • [19:02] How to weave stories into conflict resolution 
    • [23:49] How to make sure your stories connect
    • [27:51] Have we lost the art of storytelling? 
    Resources & People Mentioned Connect with Matthew Dicks Connect With Mark

    Subscribe to Negotiations Ninja

    11 March 2024, 10:00 am
  • 35 minutes 56 seconds
    Predictive Procurement with Edmund Zagorin, Ep #440

    One of procurement's roles is to achieve cost savings while balancing the needs of the company. Predictive procurement starts with defining things like:

    • What has to be true for the prediction to be accurate
    • The level of confidence of the person making the prediction
    • If something changes, is the prediction invalid?

    Predicting cost savings isn’t easy. That’s why Edmund Zagorin leverages technology. Learn why you should invest in predictive procurement technology in this throwback episode of Negotiations Ninja.

    7 March 2024, 10:00 am
  • 24 minutes 8 seconds
    How Storytelling Increases Credibility per Mark Carpenter, Ep #439

    Logic and rational thinking don’t always work to convince someone to do something. People hear “Storytelling” and think of novels, movies, TV shows, etc. They don’t see it as what it is: A skill. Intuitively, people connect through stories. It’s how we make sense of the world. Storytelling moves someone toward action. And storytelling increases credibility. Mark Carpenter shares how to craft a simple yet compelling story—and shares how they boost your credibility—in this episode of Negotiations Ninja. 

    Outline of This Episode
    • [2:31] Learn more about Mark Carpenter 
    • [4:13] Storytelling increases credibility
    • [7:15] What do great stories include?
    • [10:39] Simplify your storytelling 
    • [15:02] How to get comfortable telling stories
    • [17:17] How to turn an experience into a story
    • [20:41] Learn more about Story-catching
    Resources & People Mentioned  Connect with Mark Carpenter Connect With Mark

    Subscribe to Negotiations Ninja

    4 March 2024, 10:00 am
  • 22 minutes 17 seconds
    Emotional vs. Logical Commitments, Throwback with Svitlana Kalitsun, Ep #438

    When it comes to tense emotional situations, getting a commitment from the counterparty can be tough. We know that a commitment usually leads to positive outcomes. So how do we leverage emotion to help people make logical commitments? Svitlana Kalitsun—a Ukrainian negotiation expert and lawyer—shares her thought-process in this throwback episode of Negotiations Ninja. 


    29 February 2024, 10:00 am
  • 35 minutes 30 seconds
    Lessons Learned from a Failed Negotiation with William Ury, Ep #437

    William Ury is one of the most well-known—and experienced—names in the field of mediation and negotiation. He’s worked around the globe in every circumstance imaginable. In this episode of Negotiations Ninja, we talk about what he’s learned throughout his storied career, including what he’s learned from the failures. 

    Outline of This Episode
    • [2:43] Learn more about William and his career
    • [5:11] The negotiation that impacted William’s life
    • [8:22] Who influenced William’s career
    • [11:17] What William learned from a failed negotiation 
    • [22:23] How artificial intelligence is impacting negotiation 
    • [26:28] The art of what’s possible 
    • [31:24] What’s next for William 
    Resources & People Mentioned Connect with William Ury Connect With Mark

    Subscribe to Negotiations Ninja

    26 February 2024, 10:00 am
  • 27 minutes 33 seconds
    Communicating through Disagreements, Throwback with Debra Roberts, Ep #436

    If a conversation with an employee has become a disagreement and you can’t seem to work through it, what do you do? Communicating through disagreements is tricky. Where do you start? According to Debra Roberts, you need to get to the root of the issue by listening. Only then can you determine next steps. Learn her framework in this throwback episode of Negotiations Ninja.

    22 February 2024, 7:20 pm
  • More Episodes? Get the App
© MoonFM 2024. All rights reserved.