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Service Business Mastery - Business Tips and Strategies for the Service Industry

Tersh Blissett

Service business mastery is a podcast that helps business owners and managers succeed in business by sharing tips on leadership, marketing, financials, pricing, HR and much more.

  • 37 minutes 51 seconds
    Insights from the HVAC and Plumbing Competition with Craig Childress

    Welcome to the Service Business Mastery Podcast!

     

    Visit our website for more episodes and insights! www.servicebusinessmastery.com

     

    In this episode, we're excited to welcome #CraigChildress, Master plumber at #BostonUniversity, a global leader in building technology and solutions. 🏢 In this episode, here's what you can expect to learn:

    • The importance of continuous learning and skill development in trade professions

    • Discover tips and strategies for succeeding in trade competitions

    • Explore the skills and dedication of technicians in plumbing, HVAC, and other fields.

    • The benefits of participating in trade competitions.

    • The challenges faced during competitions, such as pressure, time constraints, and unexpected situations

     

    If you enjoy the episode, please don’t hesitate to leave us a review (5 stars preferably 😉) Links & References:

    This episode is kindly sponsored by:

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    1 May 2024, 11:00 pm
  • 45 minutes 40 seconds
    AI Transforming Trades Tap Into Tomorrow with Amanda Triolo & Bri Skiffington

    Welcome to the Service Business Mastery Podcast!

     

    Visit our website for more episodes and insights! www.servicebusinessmastery.com

    In this episode, we're thrilled to welcome #AmandaTriolo and #BriannaSkiffington, Co-founders of #CxC, a pioneering company in AI-powered contracting solutions. 🚀

    In this episode, here's what you can expect to learn:

    • The importance of building a company culture centered around transparency, trust, and growth.

    • The process of developing CXC into an AI tool to streamline customer interactions.

    • Strategies for simplifying bureaucratic processes and paperwork.

    • The importance of networking and staying informed about government initiatives.

    • Tips for maximizing chances of securing rebate funds.

    If you enjoy the episode, please don’t hesitate to leave us a review (5 stars preferably 😉) Links & References:

    This episode is kindly sponsored by:

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    24 April 2024, 11:00 pm
  • 41 minutes 23 seconds
    Exploring Cutting-Edge Technology in Residential Energy Efficiency with Shelby Breger

    Welcome to the Service Business Mastery Podcast!

    Visit our website for more episodes and insights! www.servicebusinessmastery.com

    In this episode, we're thrilled to welcome Shelby Breger, Co-Founder of Conduit Tech, recognized as a thought leader in the HVAC technology space.💡 In this episode, here's what you can expect to learn:

    1.  The importance of feedback in software development and continuous improvement. 2. Challenges and considerations in sharing load calculations with clients. 3. How LiDAR technology facilitates quick and accurate load calculations. 4. Considerations for energy efficiency and equipment selection. 5. Considerations for energy efficiency and equipment selection. 6. Challenges of rebate programs and documentation. 

    If you enjoy the episode, please don’t hesitate to leave us a review (5 stars preferably 😉) Links & References:

    This episode is kindly sponsored by:

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    17 April 2024, 11:00 pm
  • 51 minutes 59 seconds
    Understanding HVAC Regulations with Chris Forth

    Welcome to the Service Business Mastery Podcast! Visit our website for more episodes and insights! www.servicebusinessmastery.com In this episode, we are delighted to introduce our esteemed guest, Chris Forth, Executive Director of Johnson Controls. Chris is a recognized leader in the field of building technology.

    In this episode, here's what you can expect to learn:

    • The impact of COVID-19 on business operations and planning. 

    • The importance of collaboration between industry stakeholders, contractors, and regulatory agencies

    • Strategies for effective refrigerant recovery, storage, and utilization

    • The complexities of electrical grids and its impact on residential systems

    • Importance of accurate vacuuming and charging for HVAC systems

    If you enjoy the episode, please don’t hesitate to leave us a review (5 stars preferably 😉)

    Links & References:

    This episode is kindly sponsored by:

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    --- Send in a voice message: https://podcasters.spotify.com/pod/show/tershblissett/message Support this podcast: https://podcasters.spotify.com/pod/show/tershblissett/support
    3 April 2024, 12:46 pm
  • 54 minutes 44 seconds
    How Looking Inward Is The Key To Unlocking Entrepreneurial Freedom With Rob Dube

    Welcome to the Service Business Mastery Podcast! Visit our website for more episodes and insights! www.servicebusinessmastery.com

    In this episode, we're delighted to host #RobDube, Co- Founder and CEO of #ImageOne. Rob is known for his engaging and insightful presentations.

    In this episode, here's what you can expect to learn:

    • The importance of embracing change and focusing on company culture. 

    • Transitioning leadership roles, they stress self-awareness, delegation, and the need to recognize personal limits. 

    • Highlighting the role of trauma and imprints in shaping behavior

    • Stressing the importance of focusing on individual talents.

    • Highlighting the challenges of scaling and role alignment. 

    If you enjoy the episode, please don’t hesitate to leave us a review (5 stars preferably 😉)

    Links & References:

    This episode is kindly sponsored by:

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    --- Send in a voice message: https://podcasters.spotify.com/pod/show/tershblissett/message Support this podcast: https://podcasters.spotify.com/pod/show/tershblissett/support
    27 March 2024, 2:00 pm
  • 47 minutes 13 seconds
    Driving Marketing Success and Customer Retention Strategies with Billy Stevens

    Welcome to the Service Business Mastery Podcast!

    Visit our website for more episodes and insights! www.servicebusinessmastery.com

    In this episode, we're delighted to host #Billy Stevens, Founder and CEO of #SeraSystems. Billy is a leader in the industry in efficiency and probability.

    In this episode, here's what you can expect to learn:

    • The importance of authentic content and genuine reviews over automated processes. 

    • The significance of video and authentic content in the home service businesses. 

    • Blending AI with authentic content to maintain trust.

    • Google's focus on social aspects and first-person content poses challenges and opportunities for businesses.

    • The value of genuine responses to reviews

    If you enjoy the episode, please don’t hesitate to leave us a review (5 stars preferably 😉)

    Links & References:

    This episode is kindly sponsored by:

    Connect with us!

    Affiliate links:

    --- Send in a voice message: https://podcasters.spotify.com/pod/show/tershblissett/message Support this podcast: https://podcasters.spotify.com/pod/show/tershblissett/support
    20 March 2024, 2:00 pm
  • 37 minutes 13 seconds
    AI or Authentic? Pierce Birkhold's Tech-Savvy Insights!

    Welcome to the Service Business Mastery Podcast!

    Visit our website for more episodes and insights! www.servicebusinessmastery.com

    In this episode, we're delighted to host Pierce Birkhold, Founder and Head of Revenue Strategy at RealWork Labs.

    Pierce Birkhold is a dynamic entrepreneur and technology innovator known for his leadership in the startup ecosystem.

    In this episode, here's what you can expect to learn:

    • The importance of authentic content and genuine reviews over automated processes. 
    • The significance of video and authentic content in the home service businesses. 
    • Blending AI with authentic content to maintain trust.
    • Google's focus on social aspects and first-person content poses challenges and opportunities for businesses.
    • The value of genuine responses to reviews

    If you enjoy the episode, please don’t hesitate to leave us a review (5 stars preferably 😉)

    Links & References:

    This episode is kindly sponsored by:

    Connect with us!

    Affiliate links:

    --- Send in a voice message: https://podcasters.spotify.com/pod/show/tershblissett/message Support this podcast: https://podcasters.spotify.com/pod/show/tershblissett/support
    13 March 2024, 2:00 pm
  • 44 minutes 17 seconds
    Insider Knowledge For Optimizing HVAC Efficiency With Lilah Jones

    Welcome to the Service Business Mastery Podcast!

    Visit our website for more episodes and insights! www.servicebusinessmastery.com

    In this episode, we're delighted to host Lilah Jones, the Head of ISVs & MarketPlace Sales, at Google.

    Lilah is a multifaceted professional with a diverse range of experiences and expertise.

    In this episode, here's what you can expect to learn:

    • Why authenticity and self-esteem are key factors for growth.
    • The challenges of data management and utilization.
    • The importance of master data management, emphasizing labeling and tagging for effective data organization.
    • The need for quick wins and tangible impacts from AI.
    • Significance of consistent data practices and the challenges of funding data cleansing projects.

    If you enjoy the episode, please don’t hesitate to leave us a review (5 stars preferably 😉)

    Links & References:

    This episode is kindly sponsored by:

    Connect with us!

    Affiliate links:

    --- Send in a voice message: https://podcasters.spotify.com/pod/show/tershblissett/message Support this podcast: https://podcasters.spotify.com/pod/show/tershblissett/support
    6 March 2024, 2:00 am
  • 36 minutes 9 seconds
    How To Enhance HVAC Operations With Stronger Strategies & Faster Results With Mary Kelly

    Welcome to the Service Business Mastery Podcast!

    Visit our website for more episodes and insights! www.servicebusinessmastery.com

    In this episode, we're delighted to host Mary Kelly. founder of Productive Leaders.

    Mary is a motivational leadership speaker and profit growth business consultant to improve profits, growth, and success. She also provides economic forecasting and business projections.

    In this episode, here's what you can expect to learn:

    • Actionable business advice for reaching seven-figure revenues and navigating challenges.

    • Focusing on profit growth strategies.

    • Importance of strategic vs. tactical approaches. 

    • Personal involvement in essential tasks and delegating non-essential ones.

    • The value of time is finite and advocates for strategic task allocation to maximize efficiency and business success

    If you enjoy the episode, please don’t hesitate to leave us a review (5 stars preferably 😉)

    Links & References:

    This episode is kindly sponsored by:

    Connect with us!

    Affiliate links:

    --- Send in a voice message: https://podcasters.spotify.com/pod/show/tershblissett/message Support this podcast: https://podcasters.spotify.com/pod/show/tershblissett/support
    28 February 2024, 12:18 pm
  • 31 minutes 45 seconds
    Transforming Challenges into Opportunities for Women in HVACR With Amberley Snyder

    Welcome to the Service Business Mastery Podcast!

    Visit our website for more episodes and insights!

    www.servicebusinessmastery.com

    In this episode, we're delighted to host Amberley Snyder, a championship Barrel racer. She also competed in pole bending and breakaway roping. Amberley is now a motivational speaker and an inspiration for many.

    In this episode, here's what you can expect to learn:

    • Journey of Amberley Snyder who is a a keynote speaker and barrel racer.
    • Insights about her horses, highlighting her plan to set one up for success next year
    • How to stay strong in tough times
    • Transitioning her training methods after an accident.
    • Learn to communicate through hands as well as legs

    Amberley Snyder's achievements not only highlight her exceptional talent and determination as a rodeo athlete but also underscore her resilience and unwavering spirit in the face of adversity.

    If you enjoy the episode, please don’t hesitate to leave us a review (5 stars preferably 😉)

    Links & References:

    This episode is kindly sponsored by:

    Connect with us!

    Affiliate links:

    --- Send in a voice message: https://podcasters.spotify.com/pod/show/tershblissett/message Support this podcast: https://podcasters.spotify.com/pod/show/tershblissett/support
    21 February 2024, 1:04 pm
  • 52 minutes 18 seconds
    Winning Sales Tactics for HVAC And Plumbing with Justin Riley and Noah Carter

    Welcome to the Service Business Mastery Podcast!

    Visit our website for more episodes and insights! www.servicebusinessmastery.com

    In this episode, we have Justin Riley, the President of UpFrog, and Noah Carter, the Director of Operations.

    Justin excels as a leader, spearheading innovation in SEO, marketing consulting, and strategies for digital growth.

    Noah brings extensive experience in operations and account management, leveraging his accounting background from Nash Community College to enhance organizational efficiency and client relations.

    In this episode, here's what you can expect to learn:

    • How UpFrog generates leads and manages customer engagement

    • Importance of outbound calls

    • Optimize technicians schedule

    • Leveraging data for marketing

    UpFrog is a digital agency focused on empowering local businesses to succeed in today's rapidly evolving technology landscape, providing advertising services to clients in Hollywood, MD. If you enjoy the episode, please don’t hesitate to leave us a review (5 stars preferably 😉)

    Links & References:

    This episode is kindly sponsored by:

    Connect with us!

    Affiliate links:

    --- Send in a voice message: https://podcasters.spotify.com/pod/show/tershblissett/message Support this podcast: https://podcasters.spotify.com/pod/show/tershblissett/support
    15 February 2024, 4:57 am
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