eBay for Business

eBay

  • 24 minutes 48 seconds
    Ep 312 || Our Fall Q & A Episode

    The week, Kayomi and Griff answer your questions; What to do if a return is shipped by the buyer but never received; eBay Standard Envelope and tracking; Item delayed in transit; Buyer requests to split up a lot; and auction winner requests to hold off shipping in order to combine shipping. Plus a special announcement from your podcast team.


    eBay Standard Envelope



    24 September 2024, 12:00 pm
  • 23 minutes 31 seconds
    Ep 311 || Preparing for the General Product Safety Regulation (GPSR)

    Matt Olson, Senior Director of Product for Seller Excellence and Regulatory explains this new EU regulation that will impact any seller who sells into the EU and what those sellers need to do to be in compliance when the regulation goes into effect in December. This week’s question is about buyer names or addresses that are too long to fit on an eBay label. 


    Questions?

    Call us! 888-723-4630

    Email us! [email protected]

    Visit our eBay page! ebay.com/podcast

    Take our Survey! https://connect.ebay.com/srv/survey/a/sellerops.podcast


    Episode Links


    eBay GPSR Page

    https://www.ebay.com/sellercenter/resources/general-product-safety-regulation


    EU GPSR Document

    https://commission.europa.eu/document/download/a281b150-19fd-44f9-bef8-c6018f9c4792_en?filename=factsheet%20GPSR%20final.pdf


    17 September 2024, 12:00 pm
  • 25 minutes 17 seconds
    Ep 310 || eBay Government Relations For Sellers

    Seller Advocacy Specialist for the GR team, Leah Erwin outlines the mission of the eBay Government Relations team and how sellers can assist through the eBay Small Business Ambassador Program. This week’s seller question is about buyers who use Freight Forwarding companies. 


    Questions?

    Call us! 888-723-4630

    Email us! [email protected]

    Visit our eBay page!

    Take our Survey!


    USPS Rate Changes


    Impacted Zip Code List


    eBay Main Street 


    [email protected]




    10 September 2024, 12:00 pm
  • 26 minutes 24 seconds
    Ep 309 || The New Advertising Dashboard Explained

    eBay Growth Advisor with the Ads Team, Elisabeth Rommel outlines the new Advertising Dashboard in Seller Hub and how the new enhancements make it easier to set up and track your Promoted Listings campaigns. The question for this week: Shipping eBay items via Freight.


    Questions?

    Call us! 888-723-4630

    Email us! [email protected]

    Visit our eBay page!

    Take our Survey!


    Episode Links

    New eBay Advertising Dashboard


    eBay Shipping Rate Tables




    3 September 2024, 12:00 pm
  • 28 minutes 7 seconds
    Ep 308 || Getting To Know Your Customers

    eBay Growth Advisor Aaron White outlines five ways you can get to know your buyers better. From the Shipping team, Chad Stewart updates us on the recent enhancements to eBay International Shipping. Your hosts answer a question about custom Item Specifics. 

    Questions?

    Call us! 888-723-4630

    Email us! [email protected]

    Visit our eBay page!

    Take our Survey!




    27 August 2024, 12:00 pm
  • 29 minutes 7 seconds
    Ep 307 || Prepping For The Holiday Selling Season Starts Now!

    eBay Seller Advocate and eBay seller Chuck Van Pelt gives his five tips for preparing for the Holiday Selling Season. Kayomi and Griff answer your questions about revision restrictions on Fixed Price listings and the list of “selected categories” for additional free listings with an eBay Store subscription.


    Questions?

    Call us! 888-723-4630

    Email us! [email protected]

    Visit our eBay page!

    Take our Survey!


    Episode Links

    UPS Ground Saver


    UPS and eBay Labels


    New Simplified Order Cancellation Process


    Revise Listing Help Page



    20 August 2024, 12:00 pm
  • 26 minutes 35 seconds
    Ep 306 || Jump-starting Your Slow Sales

    eBay seller and Head of Business Development on the eBay Seller team, Stephen Weller has a list of best practices remedies for the Slow Sales blues. Kayomi and Griff answer questions on Offer discount minimums and free listing allotments for an eBay Store.


    Questions?

    Call us! 888-723-4630

    Email us! [email protected]

    Visit our eBay page!

    Take our Survey!


    eBay Open 2024


    eBay Shipping Calculator


    Stephen’s eBay Store





    13 August 2024, 12:00 pm
  • 25 minutes 34 seconds
    Ep 305 || eBay Open: The Biggest Seller Conference of the Year

    Sr. Manager, Seller Engagement & Community Allison Engles joins us to talk about the upcoming eBay Open event in September. Your questions this week: What happened to USPS First Class Package? Bubble wrap bubbles facing out or in?


    Questions?

    Call us! 888-723-4630

    Email us! [email protected]

    Visit our eBay page!

    Take our Survey!


    eBay Open 2024


    6 August 2024, 12:00 pm
  • 29 minutes 45 seconds
    Ep 304 || eBay Seller, Race Car Driver, and eBay Employee - Sarah Burgess

    Sarah Burgess discovered eBay when she needed parts for her race car and realized the platform's potential for selling automotive products. She later joined eBay as an employee, initially in business development and then in events and partnerships.

    Griff and Kayomi answer your questions about sending a package with Japanese characters and items not showing up for European buyers. 


    Questions?

    Call us! 888-723-4630

    Email us! [email protected]

    Visit our eBay page!

    Take our Survey


    eBay International Shipping Restricted Categories


    GPSR European Rules






    30 July 2024, 12:00 pm
  • 25 minutes 23 seconds
    Ep 303 || Creating Content for Social

    eBay’s Blaine Dillard of the Seller Engagement Team visits the podcast this week to talk about how best to create social content for your business. Griff and Kayomi answer questions about taking Returns and Selling Limits. 


    Questions?

    Call us! 888-723-4630

    Email us! [email protected]

    Visit our eBay page!

    Take our Survey!


    Episode Links


    eBay Seller Capital


    Canva 



    23 July 2024, 12:00 pm
  • 28 minutes 54 seconds
    Ep 302 || Know Your Margins - Gross and Profit

    This week, Kevin Reeth of Seller Ledger returns to explain the importance of recording and tracking your margins in order to help your business become more productive. Kayomi and Griff answer questions on configuring your Return Settings and purchasing insurance in excess of what the carriers provide.


    Questions?

    Call us! 888-723-4630

    Email us! [email protected]

    Visit our eBay page! ebay.com/podcast

    Take our Survey!



    Episode Links

    eBay Advertising Blog


    Return Settings


    Shipping Insurance Help Page





    16 July 2024, 12:00 pm
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