Tell Me Why

American Airlines

Have you ever wondered why we do the things we do? Wonder no more! Welcome to the "Tell Me Why" podcast, a series that talks about the "why" behind the decisions we make or the approach we take at the company.

  • 8 minutes 28 seconds
    S7:E6 — Tell Me Why: ‘We’re battle-tested.’ — Capt. Alan Johnson and Cedric Wilson

    In the latest episode of Tell Me Why, Capt. Alan Johnson, Vice President of Flight, and Cedric Wilson, Vice President of Safety Systems, Efficiency and Compliance, join Ron DeFeo, Chief Communications and Marketing Officer, to talk about how our Operations team is getting ready for a busy holiday travel season. Learn more about how American is preparing to welcome nearly 8.3 million customers during the Thanksgiving holiday period on our Newsroom.  

    21 November 2024, 6:41 pm
  • 7 minutes 44 seconds
    S7:E5 — Tell Me Why: ‘We want to increase travel.’ — Geoff Freeman

    In the latest episode of Tell Me Why, Geoff Freeman, President and CEO of U.S. Travel Association, joins Ron DeFeo, Chief Communications and Marketing Officer, to talk about the work the association is doing to advocate on behalf of the travel industry. American is a proud member of U.S. Travel and partners with them to ensure that the interests of the travel community, and all those employed by it, are effectively represented within the legislative process.

    21 October 2024, 5:14 pm
  • 7 minutes 51 seconds
    S7:E4 — Tell Me Why: ‘These destinations are a gateway to the rest of Europe.’ — Brian Znotins

    In the latest episode of Tell Me Why, Brian Znotins, Senior Vice President of Network and Schedule Planning, joins Ron DeFeo, Chief Communications and Marketing Officer, to talk about the summer 2025 network announcement. American continues to grow its comprehensive global network and will offer customers five new routes to Europe next summer, including returning to Edinburgh, Scotland (EDI) for the first time since 2019.

    10 September 2024, 4:29 pm
  • 8 minutes 11 seconds
    S7:E3 — Tell Me Why: ‘We’ve really been focusing on supportability.’ — Heather Garboden

    In the latest episode of Tell Me Why, Heather Garboden, Senior Vice President, American Eagle and Cargo, joins Ron DeFeo, Chief Communications and Marketing Officer, to talk about how our regional carriers and Cargo team are helping us achieve our goals of running a reliable and profitable airline.

    16 August 2024, 5:29 pm
  • 9 minutes 7 seconds
    S7:E2 — ‘We’re reengineering the way we work.’ — Ganesh Jayaram

    In the latest episode of Tell Me Why, Ganesh Jayaram, Chief Digital and Information Officer, joins Ron DeFeo, Chief Communications Officer, to talk about how technology is powering our airline. Team members are leveraging technology to support customers this summer by mitigating disruptions, driving faster recovery during irregular operations and delivering new features that make the customers’ travel journeys easier. To better support our customers and team members, IT is reengineering how they work with a focus on resiliency in delivery, excellence in engineering and modernizing technology. 

    7 June 2024, 5:00 pm
  • 9 minutes 52 seconds
    S7:E1 — ‘Are we ready? We absolutely are.’ — David Seymour

    In the Season 7 premiere of Tell Me Why, David Seymour, Chief Operating Officer, joins Ron DeFeo, Chief Communications and Marketing Officer, to preview American’s summer operation and share some of the preparations we’ve made to ensure the airline runs smoothly for our customers during this critical time of year.

    Learn more about our preparation for the summer travel season on our Newsroom.

    15 May 2024, 5:00 pm
  • 16 minutes 31 seconds
    S6:E11 — ‘When you are an innovator, you are focused on your customers, not your competitors’ — Vasu Raja

    In the season 6 finale of Tell Me Why, Vasu Raja, Chief Commercial Officer, talks about how we think about our business and our customers – from the best global network to the award-winning AAdvantage program to connecting directly with our customer.

    29 December 2023, 1:30 am
  • 9 minutes 39 seconds
    S6:E10 — ‘The team is what’s going to make this work.’ — Anne Moroni

    In the latest episode of Tell Me Why, Anne Moroni, Vice President of Operations Planning and Performance, talks about our strong operational performance, how we’ve prepared for the Thanksgiving holiday travel period and the latest tools and technology helping our team. We’re running the best operation in our history, and we’re prepared to continue delivering for our customers this winter holiday season. Learn more about what we’re expecting for Thanksgiving holiday travel on our Newsroom. 

    13 November 2023, 10:06 pm
  • 8 minutes 55 seconds
    S6:E9 — ‘Fuel is a commodity and it’s all about the supply and demand dynamics’ —Meghan Montana

    In the latest episode of Tell Me Why, Meghan Montana, Senior Vice President and Treasurer, talks about the recent run-up in fuel prices, the proactive decisions we’re making to protect American from the rise in costs and how team members around the system can help conserve fuel.

    14 September 2023, 8:45 pm
  • 8 minutes 11 seconds
    S6:E8 — ‘Sustainability Is At The Heart Of Building An Airline That Thrives Forever’—Jill Blickstein

    In the latest episode of Tell Me Why, Jill Blickstein, VP and Chief Sustainability Officer talks about sustainability and why it’s so important for our airline. We’re on a path to net-zero emissions by 2050, and there is a lot to be excited about, including a recent study American participated in with Google Research and Breakthrough Energy on avoiding contrails in flight.

    8 September 2023, 5:14 pm
  • 7 minutes 38 seconds
    S6:E7 – ‘We’re excited to add new destinations to the mix’ — Brian Znotins

    In the latest episode of Tell Me Why, Brian Znotins, Senior Vice President of Network Planning, talks about the summer 2024 network announcement. Next year, we’ll offer service to three new European cities, add one brand new route and resume service to Venice, Italy (VCE), from ORD.

    17 August 2023, 3:16 pm
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