In this episode, we look into a crucial topic that intersects social work and library services—how libraries can navigate crises and ensure the safety of both staff and patrons through trauma-informed de-escalation techniques. Joining us is Dr. Margaret Ann Paauw, an assistant professor at Eastern Michigan University and a licensed clinical social worker with over a decade of experience. Dr. Paauw has a rich background in working with individuals experiencing homelessness, housing insecurity, and serious mental illness. She served as a library social worker for the Chicago Public Library for several years and was a founding member of the PLA Social Work Task Force. She co-authored the bestselling PLA publication “A Trauma-Informed Framework for Supporting Patrons” and also delivers crucial training and support to library staff across the country. Dr. Paauw’s new book, “Navigating Difficult Situations in Public Libraries: The PLA Guide to Trauma-Informed De-Escalation,” (available in late 2024/early 2025) will serve as a comprehensive guide for library staff on addressing trauma and mental health issues among patrons. Here we explore key concepts from her book, such as trauma-informed care, the escalation cycle, and effective de-escalation techniques to maintain a safe environment for everyone in the library. We also discuss how library staff can recognize and manage burnout and compassion fatigue, and much more.

In this episode we are talking about workplace burnout. It's a growing issue in many professions, including our own, and it can have serious consequences for both individuals and organizations. Our guests are Ris Labib and Amber Salmon, both Adult Services Librarians from the Akron-Summit County Public Library in Ohio. They've been looking into workplace burnout, particularly as it relates to the library workplace and presented a How-To program on the topic at the PLA 2024 conference. We discuss the predictors and contributors to burnout and, most importantly, finding effective solutions to combat it. We also look at common causes, such as work overload, role ambiguity, and challenging interactions.

True crime podcasts have captured the fascination of audiences worldwide, with their gripping narratives and captivating storytelling. According to a 2023 Pew Research study of the U.S. podcast market, nearly a quarter of top-ranked titles in America focused on true crime stories. The same study also showed that true crime topics make up nearly a quarter of all the top-ranked podcasts and had the highest average daily rankings on Apple’s and Spotify’s lists of podcasts, over a period of six months in 2022. Of all the U.S. adults who listened to a podcast in the past year, 34% reported regularly listening to podcasts about true crime. In this episode, we welcome Amy Carmichael, the driving force behind the True Crime Podcast Discussion Group at Lane Public Library in Ohio. Join us as we delve into the group's origins, glean advice on selecting top-tier podcasts, explore effective engagement strategies, uncover discussion preparation techniques, tackle the nuanced handling of sensitive topics within the true crime genre, and much more

In this episode of FYI, the Public Libraries Podcast, we delve into the potentially transformative impact of AI on public libraries. Our guest is  Juan Rubio, Digital Media and Learning Expert at the Seattle Public Library. Juan provides insights from his article, "The Role of Libraries in Navigating an AI-Empowered Future," which was featured in the May/June 2024 issue of Public Libraries magazine. Our discussion explores how AI can revolutionize library services, tackles ethical considerations, and explores the importance of AI literacy among both library workers and patrons. Join us for this thought-provoking conversation on the future of AI in libraries and its potential to enhance community engagement and services.

In this episode, Kathleen Hughes, PLA, talks with Amy Mikel, Director of Customer Experience at the Brooklyn Public Library. Amy shares the catalyst for the Cardholder Signup Practices study—the Books Unbanned initiative—and how it spurred their curiosity to examine library access and then walks us through the study's objectives and key findings, shedding light on the challenges of ensuring equitable access, particularly for marginalized communities. Amy also shares actionable recommendations for libraries based on their research, offering valuable insights for enhancing inclusivity and accessibility in library systems nationwide. Join us as we uncover the complexities of library access and explore ways to create more equitable opportunities for all.

In this episode we're tackling a topic close to the hearts of many public librarians: navigating the Public Library Association Conference. But we're taking a unique angle – focusing on the perspective of attendees from small and rural libraries. Joining host Kathleen Hughes, PLA, is Jennie Garner, Library Director, at the North Liberty (IOWA) Public Library, and immediate past president of the Association for Small and Rural Libraries.

In this episode, we delve into the realm of federal government student loan repayment programs with our expert guest, Kyra Hahn, a librarian at the Denver Public Library. Kyra has successfully navigated the public service student loan forgiveness process and is here to shed light on recent changes introduced by the Biden Administration. Kyra will also be featured in a session on the How-To Stage at the upcoming PLA 2024 conference. Her presentation, titled “How To Achieve Student Loan Forgiveness: Navigating Changes and Advocating for Systemic Reform,” is scheduled for Friday, April 5, at 10 am in the Exhibits Hall. This session explores the reality of student loan forgiveness, providing practical resources for navigating recent process changes in Public Service Loan Forgiveness and Income-Driven Repayment forgiveness programs. Kyra will also touch on the impact of advocacy and research in raising awareness about the challenges of lifelong debt and influencing systemic change in educational funding and employment benefits.

In this episode of FYI, The Public Libraries Podcast, Kathleen Hughes, PLA, hosts Lori Leiberman, a Teacher/Librarian from Lincoln High School in Portland, Oregon, as they explore the intricate dynamics of the romance genre, and Lieberman's upcoming PLA conference program, "Read Romance/Fight Patriarchy." The conversation navigates the popularity and enduring stigma surrounding romance literature, discussing the genre's paradoxical position as both a billion-dollar industry and a source of unwarranted shame for readers. Lori sheds light on the feminist essence embedded in romance narratives and their potential to challenge patriarchal norms. Drawing from her experiences at Lincoln High School, she shares insights into the positive impact of romance literature in educational settings, highlighting the genre's capacity to engage students and foster cultural awareness. The episode concludes with practical tips for launching a Romance Book Club in libraries and building inclusive romance collections that authentically represent diverse voices and experiences. Don't miss this candid exploration of the genre's complexities and its profound impact on readers and education.

Today we are talking with Researchers at the University of Michigan Institute for Social Research who have received a grant to study Black History Month Programming in Public Libraries. This three year project is the first national study to assess the content, scope, and factors influencing Black History Month offerings at public libraries in the United States. Our guests are Dr. Grace Jackson-Brown, Ph.D., M.L.S. Professor, Library Science, Research & Instructional Services Unit; Chairperson, Springfield African American Read-In, Duane G. Meyer Library, Missouri State University and Dr. Deborah Robinson MBA (Concentration: International Organizations) The University of Geneva, Geneva, Switzerland; Ph.D. Social Psychology The University of Michigan, Ann Arbor, Michigan.

Dive into the buzzworthy world of library beekeeping with our latest episode featuring Amber Lawvor, Librarian at the Salt Lake City Public Library. Discover the ins and outs of their successful beekeeping program, from beginner tips to creative programming and community engagement ideas. Whether you're contemplating introducing bees to your library or simply curious about the benefits of pollinator programs for your community, this episode has something for everyone. Join us to explore the resources needed to start a bee colony and learn how to connect with community partners for programming that will leave a lasting impact.

Discover the ever-evolving landscape of library technology as we explore insights from the PLA Public Library Technology Survey. Our guests, Sara Goek, Project Manager for Data and Research at the Public Library Association (PLA); Dan Hensley, Co-chair of PLA's Measurement, Evaluation, and Assessment Committee (MEAC) and Coordinator of Staff Training and Development at Carnegie Library of Pittsburgh; and Heidi Fendrick, a member of MEAC and State Data Coordinator at the Utah State Library Division, break down key findings from the 2020 survey, reveal how this data shapes library funding and advances digital equity, and share the significance of your library's participation in PLA’s 2023 technology survey.