Customer Engagement Radio

Ray Stendall chats with Shep Hyken, Marshall Goldsmith, Jill Konrath with inspiration from Steve Jobs, Zappos, Nordstrom, Walt Disney, Lexus, Ritz Carlton

We interview hard to reach NYT Best Selling Authors & proven business executives live and provide this content in Customer Engagement Magazine available in the Apple Apps Store. Now you can see exactly how to generate leads that convert into happy customers, repeat buyers and brand advocates because you have optimized the customer experience and differentiated yourself. We ask all the hard questions and structure each interview very carefully so it is easy for you to implement and get great results. Ray shares Employee and Customer Engagement best practices to help you: Build the right employee culture based on success oriented individuals that are truly customer driven; Build solutions customers are hungry for; and, Market and Sell solutions that engage prospects and add value at each step in the process. All of this leads to raving fans that become loyal customers for life. Each podcast comes with a set of show notes and a video format you can access off the blog so you can easil