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NACUBO In Brief

NACUBO Distance Learning

What economic trends today will set the stage for the future? How will legislative actions impact student financial aid? What accounting policy or reporting changes are on the horizon? Navigating the business of higher education institutions requires knowledge about a variety of issues—from finance to campus security.

  • 16 minutes 39 seconds
    Workforce Development and Student Outcomes
    Demographic and economic swings are a reality for colleges and universities, but thoughtful campus leaders can create proactive, rather than reactive, approaches to program development and connect those with employers’ workforce needs. Ivy Tech Community College’s Dominick Chase, senior vice president and chief financial officer, and Molly Dodge, senior vice president of workforce and careers sit down with NACUBO’s Bryan Dickson, director of student financial services and educational programs, to discuss how the institution cultivated corporate partnerships and legislative support for a dynamic, skills-oriented curriculum that has increasingly transformed student outcomes.   Additional Resources:  
    2 December 2024, 8:00 am
  • 17 minutes 40 seconds
    Fitchburg State Looks at the Impact of Billing Practices on Student Retention
    Student retention is a top priority for every campus and is affected by numerous factors. Everything from accessibility to payment instructions, course registration and billing due dates, payment methods and options could influence student retention. Join Becky Copper-Glenz, Fitchburg State University’s dean for the school of graduate, online, and continuing education, and Bryan Dickson, NACUBO’s director of student financial services and educational programs as they discuss research findings from the university. They’ll explore which billing practices have impacted enrollment and retention, how practices are being applied to different student groups, and whether their payment processes are aligned with today’s environment.     Additional Resources:
    18 November 2024, 8:00 am
  • 29 minutes 25 seconds
    TIAA Institute’s Anne Ollen on Why Someone Would Want to Work for a College or University
    Anne Ollen, Managing Director at the TIAA Institute, a think-tank within TIAA, develops and executes the TIAA Institute's higher education program. In conversation with NACUBO’s vice president for policy and research, Liz Clark, Anne shares highlights from a recent TIAA Institute research initiative to deepen understanding of potential and current employees' job choices and what people expect to gain in return for the work they do at colleges and universities. She describes a tool institutional leaders can consider—an employee value proposition (EVP)—to convey the benefits of working in higher education. Anne shares insights on the tangible and intangible benefits of an EVP. Additional Resources
    4 November 2024, 6:00 am
  • 20 minutes 23 seconds
    How Georgia Tech is Using Generative AI to Streamline Work
    Brent O’Guin, artificial intelligence strategist and architect at the Georgia Institute of Technology speaks with Neil Gavigan, policy and advocacy manager at NACUBO about his work leading generative AI integration across the institution. Stating “you don’t have to wait to start getting value from AI,” Brent shares his experiences helping staff build a working understanding of readily available tools while applying them to various administrative functions. Links & Notes
    21 October 2024, 6:00 am
  • 20 minutes 39 seconds
    Amazon Web Services’ Mark Hampton on the Need for Effective Change Management
    With 30 years of experience in higher education administration, Mark Hampton, executive education advisor at Amazon Web Services (AWS), is deeply familiar with the changing needs of institutions and necessary steps to meet the challenge. In conversation with NACUBO’s vice president, policy and research, Liz Clark, Mark shares insights about change management as well as the importance of proper data stewardship.   Likening an institution’s data to its financial resources, Mark challenges administrators to break down data silos before they are “left behind” in this era of rapid technological change.   Links & Notes
    7 October 2024, 6:00 am
  • 19 minutes 30 seconds
    Three Institutions Partner to Enhance Student Mental Health Services
    Andrea Young, vice president for finance and administration at DePauw University, and Curtis Wiseley, executive director of MINDful College Connections, speak with Neil Gavigan, policy and advocacy manager at NACUBO, about their innovative approach to better meet the mental health needs of students at Depauw University, Rose-Hulman Institute of Technology, and St. Mary of the Woods College.   With a shared vision and support from the Lilly Endowment, these three institutions created a flexible and responsive consortium to help each member deliver resources when—and where—their students need them.   Links & Notes
    23 September 2024, 6:00 am
  • 19 minutes 31 seconds
    How Leaders at UC Irvine Harnessed Momentum from the Pandemic to Rethink Work
    In 2021, human resources leaders at the University of California, Irvine leveraged changing ideas about the nature of work to introduce “Work Reimagined,” a program designed to retain the institution’s culture and community and deliver on its mission while building a human-centric work experience that allows for increased flexibility where and when employees work.   In this episode, UC Irvine’s Ramona Agrela, chief human resources officer, vice chancellor, and Michele Quint, executive director health sciences HR & medical center HR join Neil Gavigan, policy and advocacy manager at NACUBO to share about the ongoing process their institution is taking to improve outcomes for the institution and its employees.   Links & Notes
    9 September 2024, 6:00 am
  • 25 minutes 21 seconds
    Pete Zuraw Shares People-Centered Insights from Recent Facilities Research
    Pete Zuraw, vice president of market strategy and development at Gordian, joins Neil Gavigan, policy and advocacy manager at NACUBO to discuss the latest in higher education facilities management. The conversation centers around the 11th edition of Gordian’s State of Facilities in Higher Education study, released earlier this year.   Pete and Neil focus on the various human elements that provide a foundation for higher education facilities: an aging facilities workforce, changing demographics in higher education, and the mission-driven purposes of facilities.   Links & Notes
    15 July 2024, 6:00 am
  • 25 minutes 47 seconds
    Dig In to the Evolving Inputs and Impacts of NACUBO’s Flagship Research Projects
    In this episode, NACUBO’s senior director, research and policy analysis, Ken Redd joins vice president, policy and research, Liz Clark to dig into the inputs and impacts of NACUBO’s research projects.   Beginning with the 2023 NACUBO-Commonfund Study of Endowments, a report that marks the 50th anniversary of NACUBO’s endowment study, they walk through the evolving research process and changing policy considerations of this flagship report on college and university endowments. Next they discuss results of the 2023 NACUBO Tuition Discounting Study—an annual study of tuition discounting practices, the use of institutional grant aid to reduce undergraduate tuition, at private nonprofit institutions. On the whole, Liz and Ken shed light on how these studies help inform business officers, the higher education sector, and members of the public about key trends in higher education finance.   Links & Notes
    1 July 2024, 6:00 am
  • 26 minutes 49 seconds
    Preview NACUBO’s Student Success Hub: a Comprehensive Toolkit to Build Success and Equity
    During the 2024 NACUBO Annual Meeting, NACUBO will unveil a new Student Success Hub, a toolkit designed to offer pragmatic approaches to evaluate and sustain student equity and student success initiatives. The Hub is the result of work from NACUBO that has been supported by three 3-year grants to produce a bank of resources to strengthen schools’ ability to analyze financial and student outcomes-related data.   In this episode, NACUBO’s vice president for policy and research, Liz Clark speaks with Kelli Rainey, Ed.D., senior director for grants management about the project and Amber Randolph, senior vice chancellor for administration and economic development, and chief financial officer at Rutgers University-Newark to learn more about the journey she and representatives from the 25 other participating colleges and universities undertook to develop this important project.   Links & Notes
    3 June 2024, 6:00 am
  • 23 minutes 55 seconds
    Flywire’s Sharon Butler Shares Insights and Research on International Payments
    Sharon Butler is deeply familiar with the “uneasiness and concerns” that international students face when it comes to paying tuition and other expenses. As Executive Vice President of Global Education at Flywire, a global payments enablement company that partners with institutions across the world, she is looking for solutions to these problems. In a conversation with NACUBO’s Bryan Dickson, director, student financial services and educational programs, Sharon shares findings from a recent a survey of more than 1,800 students across the world and talks about the importance of reducing friction to help students find the right solution.   Links & Notes
    22 April 2024, 6:00 am
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