You observe, you intercept, you provide feedback, you follow up, but how do you know if your coaching is actually working. Todd Averett and Todd Chandler explore ways to clarify coaching objectives, evaluate receptivity, and measure improvement.

Does it matter if we make a difference? Does it matter if we know we’re making a difference? Todd Averett and Todd Chandler explore the deep aspects of how to purposefully have a positive impact on others. When we stumble, when we fail, those are some of the best lessons. Good leaders see these as opportunities to make a long-lasting difference. The key is when you leave, will there be a difference in the organization? When others leave, will they be different by knowing or working with you?

It’s easy to find advice and tips on how to give feedback, but much more difficult on how to collect feedback observations. What should you observe, what do you look for, and what benchmarks should you use? Join Todd Averett and Todd Chandler as they wrestle with these questions. Resource articles: * How to Observe Employee Performance by Tom Ryan http://smallbusiness.chron.com/observe-employee-performance-19393.html * Observation - A Critical Leadership Skill by Andrew Cox http://ezinearticles.com/?Observation---A-Critical-Leadership-Skill&id=743048 * Becoming a Great Observer by Joe Navarro https://www.psychologytoday.com/blog/spycatcher/201201/becoming-great-observer

When we label groups with broad generalizations, we engage in stereotyping and risk missing key individual needs and differences. Todd Averett and Todd Chandler explore examples of less helpful brackets and discuss more effective ways to address groups of people. Reference articles: * Why Using Generational Labels Doesn’t Serve HR by Kathryn Mitchell https://www.shrm.org/hr-today/news/hr-magazine/1216/Pages/Why-Using-Generational-Labels-Doesn%27t-Serve-HR.aspx * Against Generations by Rebecca Onion https://aeon.co/essays/generational-labels-are-lazy-useless-and-just-plain-wrong * Ditch the Generational Labels! by Nicole Wininger https://www.linkedin.com/pulse/ditch-generational-labels-nicole-wininger-acc-cpc-eli-mp

Going from an individual contributor to a managing role requires different mindsets. Todd Averett and Todd Chandler explore four specific mindsets that successful managers embrace: * It’s not just about me * Not everyone is like me * My job as a leader is to offer feedback * Not everyone will like what I say or do as a leader--and that’s okay

In order to have influence, you have to be in the room where it happens. Todd Averett and Todd Chandler discuss how to get invited to important meetings, add value during and after the meetings, and ensure your ideas get heard. Reference articles: How to respond when you're left out of important meetings https://hbr.org/2016/11/how-to-respond-when-youre-left-out-of-important-meetings 5 ways to get a seat at the table http://www.brandonhall.com/blogs/5-ways-to-get-a-seat-at-the-table-or-at-least-improve-your-chances/