"If your product sucks, you're never going to succeed. A lot of people are trying to solve product problems with marketing spend."

Chase Clymer runs Electric Eye, a Shopify agency deep in CRO, redesigns, and migrations. He also hits about one industry event a month, which means he's got a real read on how merchants and partners actually feel right now. Not the Twitter version. The hallway version.

We got into the real state of ecom in 2026: Facebook CPMs nearly doubling since the pandemic, why most brands under $5M shouldn't be split testing at all, how agencies are using AI tools like Claude and Nano Banana to skip hours of busywork, and Chase's bold prediction that Shopify is about to overhaul its partner program after a failed enterprise bet.

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LINKS

• Electric Eye: https://electriceye.io/
• Honest Ecommerce podcast: https://honestecommerce.com/
• Fathom (sales call recording): https://fathom.video/
• Nano Banana / Gemini image generation: https://gemini.google/overview/image-generation/
• Figma Make: https://www.figma.com/

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The Unofficial Shopify Podcast is hosted by Kurt Elster and explores the stories behind successful Shopify stores. Get actionable insights, practical strategies, and proven tactics from entrepreneurs who've built thriving ecommerce businesses.

Denis Dyli has spent 13 years building Shopify stores for the businesses nobody wants to talk about: industrial suppliers, janitorial distributors, pipe manufacturers. The unsexy stuff. He's now a Shopify Platinum Partner, and he's turning all that pain into an AI-powered deal room that converts messy email RFQs into structured quotes in minutes, not weeks. We get into why B2B and wholesale are fundamentally different buying experiences, how mid-market manufacturers ($20M-$100M) are the most underserved segment in ecommerce, and why your B2B quoting process probably still feels like 1997.

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LINKS

• Uncap: https://uncap.com
• Denis Dyli on LinkedIn: https://linkedin.com/in/denisdyli

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The Unofficial Shopify Podcast is hosted by Kurt Elster and explores the stories behind successful Shopify stores. Get actionable insights, practical strategies, and proven tactics from entrepreneurs who've built thriving ecommerce businesses.

"It sucks to lose a customer not because of the product, but because of the mechanism in which they get the product."

Jay Myers has spent a decade building one of the biggest subscription apps on Shopify. Now he's telling you subscriptions are broken. Bold's data backs it up: 82% of cancellations happen because customers have too much or too little product, not because they stopped wanting it. And 76% of those who cancel never come back.

His fix is rePete, an AI-powered reorder concierge that predicts when each customer needs a refill and sends a one-click nudge at exactly the right time. We talked about the subscription death curve, why reorder revenue can 3-5x your business valuation, and the beta results that made me a believer.

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LINKS

• rePete by Bold: https://repeat.me
• Bold Commerce: https://boldcommerce.com
• Built Bar: https://built.com

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The Unofficial Shopify Podcast is hosted by Kurt Elster and explores the stories behind successful Shopify stores. Get actionable insights, practical strategies, and proven tactics from entrepreneurs who've built thriving ecommerce businesses.

"Succeeding with paid was not about how good your ROAS was. What the paid experts did so well was they had built a business model structurally that allowed them to put as much money as they possible into that paid engine."

Andrew Youderian surveyed 300 store owners representing $3.5 billion in revenue for the sixth annual eComFuel Trends Report, and the data broke four things Shopify merchants have been told were true. AI adoption is at 72% and producing zero financial edge. Non-AI adopters are growing profits faster than adopters. Amazon's share of revenue is back to 2017 levels while more brands than ever are selling on it. Gross margins hit an all-time high the same year net margins hit an all-time low.

In this episode we dig into the paid traffic reversal that changed Andrew's own mind, why 97% of stores now run paid ads, the P&L math that separates winners from losers, and the financial literacy stat that moves net margins by 50%.

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LINKS

• eComFuel 2026 Trends Report: ecommercefuel.com/ecommerce-trends/
• Financial Mastery for Ecom Store Owners (free course): https://www.ecommercefuel.com/mastery/

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The Unofficial Shopify Podcast is hosted by Kurt Elster and explores the stories behind successful Shopify stores. Get actionable insights, practical strategies, and proven tactics from entrepreneurs who've built thriving ecommerce businesses.

Recorded live at Smart Marketer Mentor Tables in Nashville, this is Kurt's full talk on why most people are bad at AI and what to do about it. The pitch was that AI would let you do less work and produce better output. What actually happened: everyone is producing more slop, faster.

Inside: the RTF framework that fixes any prompt in 30 seconds, the 10 AI tools Kurt actually uses every day (not the ones he gets paid to recommend), and why Claude Cowork is the single tool worth your attention in 2026.

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LINKS

• Smart Marketer: https://smartmarketer.com
• Microsoft Clarity: https://clarity.microsoft.com
• Topaz Labs: https://www.topazlabs.com
• Adobe Enhance: https://podcast.adobe.com
• WhisperFlow: https://wisprflow.ai
• Whisper Transcription (Mac app): https://goodsnooze.gumroad.com/l/whisper-transcription
• Adobe Firefly: https://firefly.adobe.com
• Nano Banana (Google): https://gemini.google.com
• Grok: https://grok.com
• Claude Code: https://claude.com/claude-code
• Claude Cowork: https://claude.com
• Crisp Chat: https://crisp.chat
• Tidio: https://www.tidio.com
• Matrixify: https://matrixify.app

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The Unofficial Shopify Podcast is hosted by Kurt Elster and explores the stories behind successful Shopify stores. Get actionable insights, practical strategies, and proven tactics from entrepreneurs who've built thriving ecommerce businesses.

This is a memorial republish. Casey Bard, founder of Tacticalories Seasoning Co., died in early April 2026 after a three-year fight with Stage 4 colorectal cancer. Casey told the people close to him that when he was gone, he wanted them to tell stories about him. This is Casey in his own words, recorded in March 2021.

Casey started Tacticalories with $500 and mixed his first batch in his bathtub. By 2020 the company had grown 4x. We talked about building a brand around a personal Venn diagram of interests, why he drops one product at a time instead of seasonal collections, the 2020 manufacturing chaos, and why he refused to dropship, refused coupon codes, and refused to take outside money.

GoFundMe: https://www.gofundme.com/f/casey-is-choosing-to-continue-the-fight

LINKS

• Tacticalories: https://tacticalories.com
• Casey Bard: https://caseybard.com
• GoFundMe (supporting Casey's family): https://www.gofundme.com/f/casey-is-choosing-to-continue-the-fight
• Struggle Well (documentary about Casey's story): https://www.youtube.com/watch?v=908HdjZFyjk

Shopify just opened up its foundational B2B features to all paid plans, not just Plus. Samir Pradhan, VP of Product at Shopify, joins the show to break down what merchants actually get: company profiles, up to three custom catalogs, quantity rules, ACH payments, vaulted credit cards, and 50+ features total, at no additional cost. We walk through the setup, talk about what stays Plus-only, and dig into why B2B was consistently a top three merchant request. Plus, 96% GMV growth for merchants already using these tools. If you've been avoiding wholesale or duct-taping workarounds, this is the episode.

LINKS

• Shopify B2B Newsroom Post: https://www.shopify.com/news/b2b-for-all
• Shopify B2B Help Docs: https://help.shopify.com/en/manual/b2b
• Samir Pradhan on LinkedIn: https://www.linkedin.com/in/samir-pradhan-71978120

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The Unofficial Shopify Podcast is hosted by Kurt Elster and explores the stories behind successful Shopify stores. Get actionable insights, practical strategies, and proven tactics from entrepreneurs who've built thriving ecommerce businesses.

"I don't have any really relevant credentials or qualifications when it comes to this sort of thing."

Noam Sugarman got fed up trying to find a stereo system that looked good, sounded good, and didn't require an engineering degree to buy. So he built his own. With no audio background, he launched Dum Audio, raised $75K on Indiegogo, then ditched crowdfunding platforms entirely to run pre-order campaigns on his own Shopify store, where he saw better return on ad spend. Five years and $300K+ in sales later, he's shipping hi-fi turntables, speakers, and amps direct to consumer.

We talk about pricing in a market where a stereo can cost $100 or $100,000, why his self-run Shopify campaign outperformed Indiegogo, and how 60% of his crowdfunding buyers added a subwoofer upsell he only expected a third to take.

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LINKS

• Dum Audio: https://dumaudio.com/
• Design Momentum (industrial design): https://designmomentum.com/

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The Unofficial Shopify Podcast is hosted by Kurt Elster and explores the stories behind successful Shopify stores. Get actionable insights, practical strategies, and proven tactics from entrepreneurs who've built thriving ecommerce businesses.

"There were three or four years straight where we were like, if it doesn't go the way we need it to go, we'll close it down at the end of the year -- and then year end comes and we're just like, close enough to keep going."

Ethan Haber was a college sophomore with a studio art degree, a hamster named Mooksy, and a problem: the hamster ball hadn't been improved since the 1970s. So he invented a better one. Then came COVID, molds stuck at the Port of Long Beach, a packaging supplier who switched materials without telling him, four years of unprofitability, and social media backlash from people who don't even own hamsters.

2026 is his first profitable year. We talked about how he got to 750 retail locations, why he quit Meta ads and tripled Amazon sales, and the cold LinkedIn DM that landed him the founder of PetSmart as a mentor.

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LINKS

• Happy Habitats (Shopify store): https://www.happyhabitats.net
• Happy Habitats on Amazon: https://www.amazon.com (search Happy Habitats)
• Happy Habitats on Chewy: https://www.chewy.com (search Happy Habitats)
• Happy Habitats on Walmart: https://www.walmart.com (search Happy Habitats)
• Ethan's plush work (Instagram): @HaberPlushProductions
• Jim Dougherty (PetSmart founder) book: "The Pet Project" -- search on Amazon
• P9 Design (Ethan's design partner): https://www.p9design.com
• Shopify Collective (free app): https://www.shopify.com/collective
• Mark Knology (marketplace management): [URL not provided in episode]
• Trover Saves the Universe (Squatch Games): https://troverthegame.com

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The Unofficial Shopify Podcast is hosted by Kurt Elster and explores the stories behind successful Shopify stores. Get actionable insights, practical strategies, and proven tactics from entrepreneurs who've built thriving ecommerce businesses.

"I think this is a revival of SEO, a little bit of a resurrection."

SEO expert Patrick Rice is back, and this time he brought receipts. His agency got a Shopify brand to show up in ChatGPT recommendations 60-70% of the time and in Google AI Overviews 86% of the time, with a 35-40% sustained increase in branded search. All in six months. We dig into the exact GEO (Generative Engine Optimization) tactics that made it happen: web consensus through listicle outreach, structured data, Reddit strategy, and why the AI search land grab looks a lot like early SEO, before the filters catch up.

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LINKS

• Patrick Rice Co.: https://patrickriceco.com
• AI Visibility Audits: https://patrickriceco.com/ai
• BBC Future article: https://www.bbc.com/future/article/20260218-i-hacked-chatgpt-and-googles-ai-and-it-only-took-20-minutes
• Rand Fishkin / SparkToro study on AI brand consensus
• JSON-LD for SEO (Shopify app by Alana Davis)
• SEO Gets: https://seogets.com
• Screaming Frog: https://screamingfrog.co.uk
• Matrixify (Shopify app)
• Patrick Rice's first episode: https://unofficialshopifypodcast.com/episodes/patrick-rice-advanced-seo-cA2PDVhP

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The Unofficial Shopify Podcast is hosted by Kurt Elster and explores the stories behind successful Shopify stores. Get actionable insights, practical strategies, and proven tactics from entrepreneurs who've built thriving ecommerce businesses.

Amanda Engelman is the Director of Product at Shopify leading advertising and channel expansion. She built the Shopify Product Network, a free app that lets other Shopify merchants' products appear on your store. You earn commission on every sale, you keep the customer, and you get category expansion insights without carrying a single unit of inventory. One store earned over $3,000 in commissions in just two months.

We dig into how SPN decides what products to show (and how they're solving the "taste" problem), the checkout engineering that makes multi-merchant transactions seamless, and why this might be the lowest-risk growth lever available to Shopify merchants right now.

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LINKS

• Shopify Product Network App: Shopify App Store
• Shop Campaigns: Shop Campaigns
• Amanda Engelman on LinkedIn: Amanda Engelman

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The Unofficial Shopify Podcast is hosted by Kurt Elster and explores the stories behind successful Shopify stores. Get actionable insights, practical strategies, and proven tactics from entrepreneurs who've built thriving ecommerce businesses.