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Prometheus LayerEight

Prometheus LayerEight

Prometheus Consulting, Inc. introduces Layer Eight podcasts. Providing valuable information for IT technicians and executive management to efficiently deliver IT services to internal and external clients. Come along with Greg Sasso and Victor Cora Nazario as they relate stories to facilitate the sharing of their knowledge with the audience.

  • 20 minutes 3 seconds
    EP19 - The Job Is Not Done Until
    In this episode we Talk about the consequences of not filling in time and notes in tickets. Talk about management consequences like that you cannot staff correctly, cannot figure out where staff needs training, when asked if IT needs more staff we wouldn't know, don't know what is taking IT the most time to support, you have to fire someone because you can't show why we need them, etc.
    16 May 2017, 10:16 pm
  • 20 minutes 44 seconds
    EP18 - What Is An MSP?
    In this episode we answer the question "What is an MSP?" We help owners understand what to expect from an MSP. We got the question from a friend who truly wanted to know so we put it in the show. Please visit us at https://soarcommunitynetwork.com/scntechnology to learn about our services.
    22 April 2017, 5:37 pm
  • 21 minutes 5 seconds
    Ep17 - Fight for your Team Part I
    Talking about being a good manager and getting resources for your team. Stepping away from that technical role is a good thing.
    7 October 2014, 2:28 am
  • 18 minutes 9 seconds
    Ep16 - Organizational knowledge is the organization's
    Creating documentation is not only important to the organization but also to you.
    23 September 2014, 2:13 am
  • 19 minutes 26 seconds
    Ep15 - To outsource or not to outsource
    When does it make sense to outsource and when it doesn't.
    23 September 2014, 2:04 am
  • 16 minutes 59 seconds
    Ep14 - May the Force Be With You
    How being able to train your replacement not only helps the organization but also your career.
    16 September 2014, 1:47 am
  • 24 minutes 19 seconds
    Ep13 - Bring Your Own Mess Part 2
    Interview with security engineer Hamed Etebar. Talking about the security considerations that move you to buy a Mobile Device Management Software products and the policies that should go behind it to support its implementation.
    9 September 2014, 12:00 am
  • 18 minutes 56 seconds
    Ep12 - Bring Your Own Mess Part 1
    Interview with security engineer Hamed Etebar. Talking about the security considerations that move you to buy a Mobile Device Management Software products and the policies that should go behind it to support its implementation.
    24 August 2014, 12:00 am
  • 24 minutes 58 seconds
    Ep11 - I Wish I Knew How To Quit You - Part 2
    In this episode we talk about having caution when signing contracts specifically when it comes to telecom companies.
    19 August 2014, 2:17 am
  • 21 minutes 13 seconds
    Ep10 - I Wish I Knew How to Quit You
    In this episode we talk about having caution when signing contracts specifically when it comes to telecom companies.
    12 August 2014, 12:00 am
  • 14 minutes 14 seconds
    Ep9 - The Art of Saying No
    Making sure you don't say no, you just have to explain that either more resources, money or time are needed to make the request happen.
    5 August 2014, 12:00 am
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