With all that spam clogging your inbox, a more personalized experience with the brands you interact with would be a refreshing change of pace. Sharing insights from his research into what brands can do to improve the experience of the people they want to reach, personalization pioneer Mark Abraham highlights a key mindset that can help companies boost their growth (and delight their customers) in the era of AI. After the talk, Modupe dives into what this could mean for the rest of your life — on and offline. 

When we avoid feeling awkward, we often miss an opportunity for growth, says workplace performance expert Henna Pryor. She shares tips on embracing discomfort for the sake of self-betterment and shows how pushing past the "cringe chasm" — the gap between how we perceive ourselves and how others see us — can open up chances to get ahead at work and in life. After the talk, Modupe shares wisdom on how to get over the fear of being cringe.

How do you get what you want out of a negotiation? United Nations negotiation trainer Alex Carter says the best methods center on recruitment, not rivalry. Whether you're asking for a raise or resolving a family dispute, she offers five simple tips for a successful discussion — starting with one powerful question. After the talk, Modupe shares tips on starting the conversation. 

Many of the jobs that keep the world running — like cleaning bathrooms, picking up trash, caring for the elderly — pay so poorly that workers can barely make ends meet. Nonprofit leader Zeynep Ton is intent on changing that, showing why everyone wins when companies pay their people livable wages and offer opportunities for growth. After the talk, Modupe digs into why money shouldn’t be spent solely on recruiting, training and hiring new talent — but also investing in existing employees. 

Jay Bailey says so many ideas never see the light of day because entrepreneurship has a problem of belonging. He shares how a chance encounter kicked off his own journey to becoming an entrepreneur and advocate for Black-owned businesses — and shows how anyone can unlock untapped potential. After the talk, Modupe reflects on how having space to explore your talent can actually help you realize your dreams.

Leadership isn’t a title; it’s a verb that requires action, says youth empowerment advocate Mohan Sivaloganathan. Drawing on his experience as the CEO of a nonprofit, he shares surprising lessons on adaptability and accountability, showing why truly effective leaders listen to the voice of younger generations. After the talk, Modupe reflects on how her classroom leadership style changed after the pandemic. 

Vigilance. Grit. Resilience. Valerie Montgomery Rice, the president and CEO of Morehouse School of Medicine, shares where she learned these key qualities of successful leadership, offering three lessons for anyone who wants to overcome their fears, stand up for what’s right and build opportunity for all. After the talk, Modupe urges us all to tell our own stories.

What's the most important thing to look for when applying for a new job? Entrepreneur Marion Campan advocates for a focus on company culture above all else. She offers practical strategies for evaluating companies before accepting a new position — including how to ask the right questions about values, feedback and expectations — to help job seekers find positions where they can thrive. After the talk, Modupe models some questions to ask that help reveal what it’s like to work at an organization — before saying yes to a new job. 

When faced with challenges, do you often seek someone else to blame? Leadership expert Michael Timms shows why this instinct is counterproductive, highlighting three effective habits of self-accountability that will empower you and others to make positive change — whether at home or at work. After the talk, Modupe shares crucial questions to ask yourself on balancing self acceptance and honesty. 

Social entrepreneur Paolo Gaudiano explains why many companies are taking the wrong approach to diversity, equity and inclusion (DEI) initiatives — by overly focusing on one thing. To avoid backlash and costly turnover, he shows the key change leaders can make to create thriving, equitable workplaces while also increasing profits. After the talk, Modupe shares how she incorporates these learnings into the classroom. 

Biologist Kathleen McAuliffe dives into emerging research that explores how certain gut bacteria can influence major parts of who you are, from your personality to life-changing neurological disorders. Learn more about how this ongoing clinical medical and pharmaceutical research might change how we treat disease — and discover the impact of your internal microbial makeup on your mood, weight and more.

This is an episode of TED Health, another podcast in the TED Audio Collective. For more episodes, follow the podcast wherever you're listening to this.