9/11: Attack on the Wires - for iPod/iPhone

What happens when one of the worst terrorist attacks in history strikes the densest cluster of networks on the planet? How did the largest communications provider in the United States handle the surge in demand? Despite surviving earthquakes, hurricanes and other man-made and natural disasters, the staff at AT and T struggled to cope with the flood of calls that followed the tragic events of September 11th. Over the course of the day they handled in excess of 400 million calls as people in America, and all over the world tried to contact friends and family in New York. This collection gives a snapshot of how the communications company dealt with the unprecedented technological challenges by using techniques such as call gapping to help free up other services.

  • 3 minutes 7 seconds
    The AT and T Network
    How AT and T handled the unprecedented rise in phone calls.
    7 September 2011, 5:07 am
  • Transcript -- The AT and T Network
    Transcript -- How AT and T handled the unprecedented rise in phone calls.
    7 September 2011, 5:07 am
  • 2 minutes 31 seconds
    Call Gapping
    A way in the network distributed calls to avoid an overload.
    7 September 2011, 5:06 am
  • Transcript -- Call Gapping
    Transcript -- A way in the network distributed calls to avoid an overload.
    7 September 2011, 5:06 am
  • 2 minutes 51 seconds
    Statistical Spikes
    AT and T completed a record 430 million call completions on 9/11.
    7 September 2011, 5:05 am
  • Transcript -- Statistical Spikes
    Transcript -- AT and T completed a record 430 million call completions on 9/11.
    7 September 2011, 5:05 am
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