- 24 minutes 48 secondsEp 312 || Our Fall Q & A Episode
The week, Kayomi and Griff answer your questions; What to do if a return is shipped by the buyer but never received; eBay Standard Envelope and tracking; Item delayed in transit; Buyer requests to split up a lot; and auction winner requests to hold off shipping in order to combine shipping. Plus a special announcement from your podcast team.
24 September 2024, 12:00 pm - 23 minutes 31 secondsEp 311 || Preparing for the General Product Safety Regulation (GPSR)
Matt Olson, Senior Director of Product for Seller Excellence and Regulatory explains this new EU regulation that will impact any seller who sells into the EU and what those sellers need to do to be in compliance when the regulation goes into effect in December. This week’s question is about buyer names or addresses that are too long to fit on an eBay label.
Questions?
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Episode Links
eBay GPSR Page
https://www.ebay.com/sellercenter/resources/general-product-safety-regulation
EU GPSR Document
17 September 2024, 12:00 pm - 25 minutes 17 secondsEp 310 || eBay Government Relations For Sellers
Seller Advocacy Specialist for the GR team, Leah Erwin outlines the mission of the eBay Government Relations team and how sellers can assist through the eBay Small Business Ambassador Program. This week’s seller question is about buyers who use Freight Forwarding companies.
Questions?
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10 September 2024, 12:00 pm - 26 minutes 24 secondsEp 309 || The New Advertising Dashboard Explained
eBay Growth Advisor with the Ads Team, Elisabeth Rommel outlines the new Advertising Dashboard in Seller Hub and how the new enhancements make it easier to set up and track your Promoted Listings campaigns. The question for this week: Shipping eBay items via Freight.
Questions?
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Episode Links
New eBay Advertising Dashboard
3 September 2024, 12:00 pm - 28 minutes 7 secondsEp 308 || Getting To Know Your Customers
eBay Growth Advisor Aaron White outlines five ways you can get to know your buyers better. From the Shipping team, Chad Stewart updates us on the recent enhancements to eBay International Shipping. Your hosts answer a question about custom Item Specifics.
Questions?
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27 August 2024, 12:00 pm - 29 minutes 7 secondsEp 307 || Prepping For The Holiday Selling Season Starts Now!
eBay Seller Advocate and eBay seller Chuck Van Pelt gives his five tips for preparing for the Holiday Selling Season. Kayomi and Griff answer your questions about revision restrictions on Fixed Price listings and the list of “selected categories” for additional free listings with an eBay Store subscription.
Questions?
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Visit our eBay page!
Episode Links
New Simplified Order Cancellation Process
20 August 2024, 12:00 pm - 26 minutes 35 secondsEp 306 || Jump-starting Your Slow Sales
eBay seller and Head of Business Development on the eBay Seller team, Stephen Weller has a list of best practices remedies for the Slow Sales blues. Kayomi and Griff answer questions on Offer discount minimums and free listing allotments for an eBay Store.
Questions?
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Take our Survey!
13 August 2024, 12:00 pm - 25 minutes 34 secondsEp 305 || eBay Open: The Biggest Seller Conference of the Year
Sr. Manager, Seller Engagement & Community Allison Engles joins us to talk about the upcoming eBay Open event in September. Your questions this week: What happened to USPS First Class Package? Bubble wrap bubbles facing out or in?
Questions?
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Visit our eBay page!
6 August 2024, 12:00 pm - 29 minutes 45 secondsEp 304 || eBay Seller, Race Car Driver, and eBay Employee - Sarah Burgess
Sarah Burgess discovered eBay when she needed parts for her race car and realized the platform's potential for selling automotive products. She later joined eBay as an employee, initially in business development and then in events and partnerships.
Griff and Kayomi answer your questions about sending a package with Japanese characters and items not showing up for European buyers.
Questions?
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Visit our eBay page!
Take our Survey
eBay International Shipping Restricted Categories
30 July 2024, 12:00 pm - 25 minutes 23 secondsEp 303 || Creating Content for Social
eBay’s Blaine Dillard of the Seller Engagement Team visits the podcast this week to talk about how best to create social content for your business. Griff and Kayomi answer questions about taking Returns and Selling Limits.
Questions?
Call us! 888-723-4630
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Episode Links
23 July 2024, 12:00 pm - 28 minutes 54 secondsEp 302 || Know Your Margins - Gross and Profit
This week, Kevin Reeth of Seller Ledger returns to explain the importance of recording and tracking your margins in order to help your business become more productive. Kayomi and Griff answer questions on configuring your Return Settings and purchasing insurance in excess of what the carriers provide.
Questions?
Call us! 888-723-4630
Email us! [email protected]
Visit our eBay page! ebay.com/podcast
Episode Links
16 July 2024, 12:00 pm - More Episodes? Get the App