The transition from an individual contributor to a supervisor or manager is one of the most critical and difficult career moves. In this podcast, Julie White, Ph.D. explains that training new managers in appropriate people skills and performance management skills can do much to encourage high-performing team members.

The transition from an individual contributor to a supervisor or manager is one of the most critical and difficult career moves. In this podcast, internationally recognized expert on leadership and management development Rick Tate discusses the importance of first time supervisors understanding the value of a customer and gives first-time managers an appreciation for "business acumen" - an understanding of how a business creates value and makes money.

The transition from an individual contributor to a supervisor or manager is one of the most difficult career moves. In this podcast, internationally recognized expert on leadership and management development Rick Tate introduces first-time managers to the four universal principles of effective management and offers a framework for managing the performance of others.

This podcast discusses the importance for new managers to develop a relationship with their boss, how to go about doing that, and how to effectively use that relationship to eliminate obstacles in their growth as a supervisor. We also discuss how Human resources can assist newly promoted managers.

This podcast presents a handy reference for managers regarding key employment legal issues and pitfalls.

The transition from an individual contributor to a supervisor or manager is one of the most difficult career moves. In this podcast, internationally recognized expert on leadership and management development Rick Tate introduces first-time managers to important theories and tactics to conduct quality performance reviews.

The transition from an individual contributor to a supervisor or manager is one of the most difficult career moves. In this podcast, internationally recognized expert on leadership and management development Rick Tate offers insights into the important skills necessary for handling workplace complaints, employee conflicts, and personal requests.

The transition from an individual contributor to a supervisor or manager is one of the most difficult career moves. In this podcast, internationally recognized expert on leadership and management development Rick Tate offers tips and guidance for confronting and addressing performance problem situations.

It is an unpleasant but true fact of life that new supervisors and managers frequently deal with direct reports who deliberately try to make life difficult. Other times, an employee's behavior, such as absenteeism, tardiness, constant complaining or violation of compliance issues will necessitate a quick, effective and firm intervention on the part of the new manager. New managers or supervisors who don't know how to handle these difficult situations can quickly lose their credibility and effectiveness.

The two key resources supervisors and managers have for managing the performance of others is their time and their influence. This article will discuss influence - the ability to effectively motivate employees through the appropriate use of social power.

Effective performance coaching is a critical managerial skill. A leader needs to clearly understand what his or her direct reports are asked to do, and help give their team the confidence that they can accomplish those tasks and responsibilities. In order to do this, the new manager must accurately diagnose the employee's performance needs and then adopt a complimentary coaching style that meets those needs.