In this episode of Security Heroes, host Lisa Falzone is joined by LocationTech CEO Jeff Engel. Jeff is a former Navy SEAL, and spent years providing strategic consulting services to clients ranging from the US Marine Corps to corporate clients focused on consumer engagement. He now runs LocationTech and provides real-time 3D location tracking for clients ranging from hotels to healthcare, letting people know what's needed and where. Join them as they: * Delve into the nuts and bolts of how location tracking works * Recount the best advice that Jeff ever received * Share the never-before-heard story of how Jeff literally bet his house on his business * Explain why location tracking is as valuable for security departments as it is for Navy SEALs * Discuss the latest advances in location tracking technology -- and why the most powerful tech is not yet widely in use * Reminisce about some of the heroes Jeff worked with in the Navy SEALs

In this episode of Security Heroes, host Lisa Falzone is joined by IAHSS Past President Brine Hamilton. They discuss the security differences between the US and Canada, the challenges facing security professionals in 2024, and the resources that IAHSS can offer to help them. In this episode of Security Heroes, host Lisa Falzone is joined by IAHSS Past President Brine Hamilton. Brine has worked in the security industry for over a decade and a half, from working frontline security at hospitals, to overseeing and coordinating security operations across multiple facilities for larger healthcare networks. He has taught courses on Protection Security and Investigations, and is now a System Engineer at Omnigo where he works on security management and incident reporting software. Join them as they: * Discuss the differences between the US and Canada when it comes to security * Consider the importance of professionalism in security * Address the lack of widespread modernized incident reporting * Explore the challenges of keeping fully-staffed, well-trained security * Enumerate the resources - educational and otherwise - which IAHSS offers * Share Brine's experience where a six-person team was required to subdue a violent individual * Explain the gap between studying security and living it

In this episode of Security Heroes, host Lisa Falzone is joined by workplace violence prevention expert Kim Urbanek. Kim is a Master Level Instructor in Crisis Prevention, and the co-author of the Workplace Violence Prevention Handbook for Healthcare. For 15 years, she has worked in Senior Leadership for Edward-Elmhurst Health's Public Safety program, and now advises other organizations on how to prevent workplace violence as an independent consultant. Join them as they: * Examine the lack of good data on what causes workplace violence * Explore why healthcare is especially prone to workplace violence * Enumerate the 4 different types of workplace violence * Discuss some important elements of a good anti-workplace violence campaign for healthcare settings * Lay out the key steps in creating a strong workplace violence policy * Recount some of Kim's experience in dealing with domestic violence situations * Share tips for hospitals looking for better data and better reporting And much more!

In this episode of Security Heroes, host Lisa Falzone is joined by Bonnie Michelman, Vice President and Chief Security Officer at Mass General Brigham. Together, they delve into just how much the security field has evolved over the years, and how she turned a business’ failing security operation into a top performing one.

In this episode of Security Heroes, host Lisa Falzone is joined by UMMC's Behavioral Response Team, consisting of Sgt. Shaun Hiley, Officer Garry Lee, Officer Shanice Mays, and Officer Sharkey Ford, Jr.. The team offers their tips for de-escalating tense situations, shares some of the heroic and emotional stories from calls they've responded to, and explains how a good behavioral response team needs the right people with the right training.

In this special edition of Security Heroes, host Lisa Falzone is joined by security expert Michael Gips to discuss the recent gun incident at Riverside Regional Medical Center. Michael offers his thoughts on the recent fatal incident, his suggestions for how hospitals can prevent gun incidents on their own campuses, and advice for how hospitals can create a safer environment overall.

In this episode of Security Heroes, host Lisa Falzone is joined by Drew Neckar, the Principal Consultant for healthcare security at CoSecure. They discuss how healthcare security has grown in strategic importance for organizations, Drew's experience with preventing an active shooter incident, and some strategies for how campuses can save money while improving their security.

In this episode of Security Heroes, host Lisa Falzone is joined by Stacey Porter, former Secret Service agent and current Principal Consultant of Porter Global Security. They discuss Stacey's process for vulnerability assessments, his experience working at the White House during 9/11, and the importance of conveying the necessity of security to clients.

In this episode, Todd explains how purposeful rounding builds rapport between security and staff, so that staff feel comfortable in reporting and escalating incidents so that security can address them before they become a larger problem. Todd also shares his experiences with some extreme situations -- from the first violent patient he dealt with in the emergency department, to a gunfight he had during his time as a police officer -- and explains how his policing background helps him maintain calm under pressure.

Our conversation with Chuck ranges from his most heroic stories -- such as the time he saved an officer's life as a young 16-year old riding patrol -- to his insights on the importance of relationships in the security industry. In this episode, Chuck will teach you: * The difference between cover and concealment * The most important part of being an officer * The importance of risk management (which he learned from losing $10,000 on a big risk) * The balance between protecting kids and giving them space to have growth experiences * The dangers of criminalizing the behavior of children in schools * Chuck's 3 keys to success in the security industry (Strategy, Intelligence, Relationships) * The power of networking and how "Friends of Chuck" was a gamechanger for security networking Listen, learn, and share the security secrets with your network.