Think of a hospital like a little city. Lots of people are there all the time, from babies being born to older folks. Unlike a mall that closes at night, a hospital is always open. It's not like they can just lock the doors and tell everyone to leave. Hospitals are busy 24/7, taking care of people at every stage of life.”

It seems like things might be going a bit backward in our society. Right now, many people are facing problems with their mental health, and that can affect how things are. But, when it comes to hurting healthcare workers, it's not usually the people who have mental health issues doing it. It's other people who do that.

“Cameras don't prevent crime, cameras only watch it.”

In this episode of Security Heroes, host Lisa Falzone is joined by Aaron Quarles, Assistant Professor in Emergency Medicine at Northwestern Medicine. Since completing his M.D. at Harvard Medical School in 2015, Aaron has worked as an Emergency Medicine Physician working to advance Health Equity, particularly through his work as a Board Member at Facing Forward to End Homelessness.

Join them as they:

• Explore what sparked Aaron’s interest in emergency medicine

• Delve into an example of a concerning case Aaron has recently witnessed

• Discuss the current landscape of violence in emergency departments

• Examine an instance where a patient pulled a gun on Aaron

• Touch on trauma-informed approaches to violent situations

• And much more!

In this episode of Security Heroes, host Lisa Falzone is joined by Mel Cortez, Founder of Cortex - GOLD, a Nurse and Veteran owned company that gives healthcare organizations a personalized tool-kit that establishes a culture of safety by mitigating workplace violence. Previously a Travel Registered Critical Care Nurse, Mel joins the show today to discuss challenges nurses face in the emergency room.

Join them as they:

Delve into the catalytic event that triggered the conception of Cortex - GOLD

Explain how Cortex - GOLD helps organizations to effectively deal with incidents such as the catalytic event Mel experienced

Talk about how Mel used her own experience of workplace violence to affect a different outcome in similar situations

Examine the implications of nurses bearing the brunt of workplace violence

Shine a light on Mel’s first experience saving a life

Discuss the harsh realities of workplace violence in the healthcare sector

In this episode of Security Heroes, host Lisa Falzone is joined by school safety expert Ron Self. Ron is a former police officer who spent nearly two decades as Director of Safety and Security at Arkansas school districts. He is on the Leadership Board of the National Council of School Safety Directors at ZeroNow, and Director of Building and Security Operations at Baldwin & Shell Construction. Join them as they:

* Explain the importance of creating a culture of security

* Reinforce the importance of door locks as a primary security measure

* Consider the challenges of balancing security and convenience

* Discuss how rapid crisis response relies on good communication

* Lay out a budget prioritization for school security technology

* Address daily security risks beyond active shooters

* Delve into the value of students *feeling* safe, in addition to being safe

In this episode of Security Heroes, host Lisa Falzone is joined by Josh Cummings, Executive Vice President of Technology at Paladin Technologies. They discuss the overlap between physical security and cybersecurity, the biggest security vulnerability any organization faces, and the best practices and technologies that Josh has made use of.