- 1 hour 22 minutesHow First Day’s Founder Alice Li Built a 9-Figure Kids Vitamins Brand From One SKU
How did First Day raise $1M and then build a 9-figure brand?
Alice Li (Founder & CEO, First Day) joins Matt Bertulli (CEO, Pela Case & Lomi) and Jason Panzer (President, HexClad) to unpack how she has sold over half a billion gummies and built a family wellness empire around kids’ vitamins.
After years of turning down retailers, First Day launched nationwide and became the number one kids vitamin in the country.
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24 September 2026, 1:00 pm - 52 minutes 40 seconds30+ Black Friday Tips to Win the Holidays Like a 9-Figure Ecommerce Brand
“The best Black Friday offers don’t just increase orders, they increase AOV.”
Sean Frank (CEO, Ridge), Matt Bertulli (Founder, Pela Case x Lomi), Jason Panzer (President, HexClad), and Mike Beckham (CEO, Simple Modern) share the Black Friday & Cyber Monday tips they rely on every year. Every tactic comes from hard-won experience over decades of combined holiday wins and losses.
They break down why every Black Friday deal needs a backup, sometimes even a worse one, ready to launch. Mike explains why spotlight bias makes old creative beat anything new. Matt shares the upsell that added a million dollars. Small moves like these are what separate a good quarter from a record one.
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23 September 2026, 1:00 pm - 1 hour 24 minutesWhy the Hardest Part Starts After Launch: Operators Build (E5)
“The amount of effort that we put in to start does not have any meaningful correlation with the success at the end.”
When you get delayed and deprioritized by your co-manufacturer, your timeline slips by almost a year, and you still have zero sales, what do you have to show for 18 months of work?
Matt Bertulli (CEO, Pela & Lomi), Mike Beckham (CEO, Simple Modern), Sean Frank (CEO, Ridge), Curtis Christopherson (Chief Growth Officer, Ammortal), and Cody Plofker (Advisor & fmr. CEO, Jones Road) reunite one month from launch to close the loop on everything that went wrong.
Physical product is in hand. Five thousand units for their very first purchase order. Now, the hard part.
Sean raises the question nobody wants to answer: is powder still the right format in 2026? Mike does the math on what 14,000 families means for a nine-figure exit. Cody challenges the team to hit $200 CAC in month one. Then drop it to $100.
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21 September 2026, 1:00 pm - 1 hour 3 minutesLearning From Failure: 3 $100M+ Operators & Their Darkest Moments
“We were not going to make payroll next week.”
How did three ecommerce CEOs turn rock bottom into their biggest lesson?
Matt Bertulli (CEO, Pela Case & Lomi), Mike Beckham (CEO, Simple Modern), and Curtis Matsko (CEO, Portland Leather Goods) each share the darkest moment of their ecommerce careers. What came after built the self-awareness that changed how they lead.
Curtis walks through the week Wells Fargo pulled a $20M line of credit after Silicon Valley Bank collapsed. Matt breaks down the hubris that nearly cost him payroll one Christmas. Mike shares the night a two-year venture fell apart. Their comebacks outweighed the crises, driven by a growth mindset none of them had before.
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16 September 2026, 1:00 pm - 1 hour 29 minutesHow to Design Packaging for Ecommerce Brands: Operators Build (E4)
“They have just shown how packaging can be so much of a differentiator.”
What does a professional DTC packaging design process look like in practice?
Chris Ganz (Senior Creative Director, Trevi) sits down with the Winks team to tackle one of packaging’s hardest problems: standing out on a crowded shelf. The group debates naming, mascots, and color palettes before testing real designs on real families.
Chris opens with a full competitor audit, sizing up Ollie, Vicks, and Beam. Three distinct concepts turn into five packaging directions, each with its own typography and color story. The team weighs a winking semicolon against a plush sleep monster, and one child’s smile carries real weight.
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14 September 2026, 1:00 pm - 1 hour 28 minutesHoneylove’s Betsie Larkin & Igor Lebovic: Building a $200M Company Together
What does it take for a married couple to build a $200 million brand together?
Betsie Larkin (Founder & CEO, Honeylove) and Igor Lebovic (Co-CEO, Honeylove) sit down with Matt Bertulli (CEO, Pela Case & Lomi) and Jason Panzer (President, HexClad). The conversation traces an accidental idea, the crowdfunding math, and the founder instincts that shaped every expansion.
Kickstarter only entered the DTC playbook after Betsie proved product market fit on tour. The brand’s sculpting body shapers and tummy control styles kept expanding the line. Betsie explains why a Kardashian-backed competitor helped the category instead of hurting it. Matt and Jason press on the mechanics of running a business with your spouse.
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10 September 2026, 1:00 pm - 55 minutes 56 secondsEcommerce Therapy: 3 Nine-Figure Operators on Focus & Passion
“I’ve always hated it. This year I made the decision to shut it down.”
Can three nine-figure CEOs open up about their priorities, passions, and doubts?
Sean Frank (CEO, Ridge), Matt Bertulli (CEO, Pela Case & Lomi), and Mike Beckham (CEO, Simple Modern) sit down for an honest conversation about the pressure of scaling ecommerce brands. They cover decision making, staying passionate, and the whiplash of growing fast.
Mike explains why organizations drift toward safe tasks instead of high impact work. Sean recalls shutting down a profitable business line while questioning his passion. Matt contrasts the rhythm of running a bigger company with the grind of building Winks from zero. Same stage of success, but three completely different struggles.
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9 September 2026, 1:00 pm - 57 minutes 59 secondsStarting & Formulating a Supplement Company: Operators Build (E3)
What separates a real supplement company from just a good idea?
Dr. Todd A. Born (Chief Science Officer, 4POTENTIA) pulls back the curtain on how to enter the supplement industry, showing the Winks team what product development, private label, contract manufacturers, and regulatory compliance (FDA) look like in practice.
More than a deep dive into custom formulation, hosts Sean Frank, Matt Bertulli, Mike Beckham, and Curtis Christopherson show you how to apply good manufacturing practices to everything from marketing strategies in health and wellness to minimum order quantities (MOQs) to protect profit margin.
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7 September 2026, 1:00 pm - 1 hour 47 seconds12 Lessons These Ecommerce Founders Wish They’d Learned Sooner
What are the secrets to winning in ecommerce that nobody talks about?
Matthew Bertulli (CEO, Pela Case & Lomi), Jason Panzer (President, HexClad), and Mike Beckham (CEO, Simple Modern) reveal 12 lessons for anyone building a brand from the ground up. This is what they’d tell their younger selves if they ever got one more shot.
Secrets like why it takes a decade for your brand to earn its name and how walking away from weak products makes grit pay off. After that, cash gets a hard look because even strong margins can still starve your reserves. Also included are quick hits like customer obsession, copying your first product, hiring slow, and firing fast.
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2 September 2026, 1:00 pm - 46 minutes 22 secondsHow to Create a Product From Prototype to Launch: Operators Build (E2)
What does a real product development process look like when 9-figure operators are betting their own money?
Mike Beckham (CEO, Simple Modern), Sean Frank (CEO, Ridge), and Curtis Christopherson (Chief Growth Officer, Ammortal) sit down mid-build on Winks, a family sleep supplement, to make product decisions. Go behind the scenes on flavor count, purchase order size, pricing, sourcing, and the supply chain mistake from Trevi that cost hundreds of thousands to fix.
This is an actual founder meeting. Recorded, unedited, and real money at stake.
Mike breaks down the MOQ math behind every multi-SKU decision. Sean argues for the smallest possible capital bet. Curtis brings the manufacturer’s-eye view. It ends with one flavor, $75K inventory budget, and a purchase order due in two weeks.
If you’re figuring out how to launch a new product from scratch, this episode was made for you.
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31 August 2026, 1:00 pm - 1 hour 36 minuteseBay Resellers to 14M Pairs of Underwear: Shinesty’s Co-Founders
How did two guys flipping “junk” build a brand that’s sold 14M pairs of underwear?
Jens Nicolaysen and Chris White (Co-Founders, Shinesty) join Matt Bertulli (CEO, Pela & Lomi) and Katy Mimiari (CEO, Caden Lane) to unpack how their eBay account grew into Shinesty. The secret isn’t strategy. It’s personality.
They trace the jump from estate sales to beloved online retailer. One midnight email changed everything overnight. Fart blocking underwear and deviled egg prints became fan favorites. It’s proof that irreverent marketing keeps ecommerce customers opening every message.
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