- 1 hour 30 minutesWhy Customers Leave (And How Great Companies Stop It) with Customer Service Expert Joey Coleman
👇 Learn more about HomeFront Brands: https://homefrontbrands.com
📘 Get your FREE copy of Discernment by Jeff Dudan: https://podcast.homefrontbrands.com/en-us/discernment
Why do customers leave—even when you think you're doing everything right? In this episode of Unemployable, Jeff Dudan sits down with bestselling author and customer experience expert Joey Coleman, author of Never Lose a Customer Again and Never Lose an Employee Again. Together they explore why employee experience and customer experience are inseparable, why the sale is only the beginning of the relationship, how trust creates lifelong loyalty, and why the best businesses aren't afraid to let the wrong customers go. Jeff and Joey also dive into leadership, parenting, company culture, onboarding, customer trust, and the surprisingly simple habits that separate remarkable organizations from average ones. Whether you're a franchise owner, entrepreneur, CEO, or business leader, this conversation is packed with practical lessons you can implement immediately.
👇 Learn more about Joey Coleman: https://joeycoleman.com
👇 Learn more about HomeFront Brands: https://homefrontbrands.com
📘 Get your FREE copy of Discernment by Jeff Dudan: https://podcast.homefrontbrands.com/en-us/discernment
#JeffDudan #JoeyColeman #CustomerExperience #Leadership #BusinessGrowth #Entrepreneur #Franchising #EmployeeExperience #CustomerService #UnemployablePodcast
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22 August 2026, 12:30 am - 1 hour 22 secondsThe Man Who Built Two Billion-Dollar Franchise Empires with CEO of Loyalty Brands Inc.
👇 Learn more about HomeFront Brands: https://homefrontbrands.com
📘 Get your FREE copy of Jeff Dudan's book Discernment: https://podcast.homefrontbrands.com/en-us/discernment
What separates the greatest franchise builders from everyone else? In this episode of Unemployable, Jeff Dudan sits down with John Hewitt, founder of Jackson Hewitt, Liberty Tax, and Loyalty Brands. Over the course of a remarkable 57-year career, John has helped build more than 10,000 franchise locations, created 1,100 millionaires, and founded multiple billion-dollar franchise systems. Together, they dive into what it takes to build enduring franchise brands, why attitude always beats talent, how to create a culture of loyalty, the biggest mistakes new franchisors make, why most franchise systems fail, and the leadership principles that have fueled decades of success. Whether you're an entrepreneur, franchise owner, CEO, or aspiring business builder, this conversation is packed with timeless lessons on leadership, growth, culture, and creating long-term wealth.
👇 Learn more about Loyalty Brands: https://loyaltybrands.com
🌐 Connect with John Hewitt: https://www.linkedin.com/in/johnhewittloyaltybrands/
👇 Learn more about HomeFront Brands: https://homefrontbrands.com
📘 Get your FREE copy of Jeff Dudan's book Discernment: https://podcast.homefrontbrands.com/en-us/discernment
🌎 Connect with Jeff Dudan: https://jeffdudan.com
#JeffDudan #JohnHewitt #Franchising #Entrepreneurship #BusinessGrowth #Leadership #BusinessOwner #Franchise #LoyaltyBrands #UnemployablePodcast
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14 August 2026, 7:10 pm - 47 minutesThe Companies Winning Today All Have This Advantage With Founder & Co-CEO of Avoca
👇 Learn more about HomeFront Brands: https://homefrontbrands.com
📘 Get your FREE copy of Jeff Dudan's book Discernment: https://podcast.homefrontbrands.com/en-us/discernment
Every missed phone call is a missed opportunity—but what if your business never missed another one? In this episode of Unemployable, Jeff Dudan sits down with Tyson Chen, MIT graduate and Co-Founder & CEO of Avoca, to explore how AI is transforming the home service industry. Tyson shares how Avoca evolved from restaurant AI to becoming one of the leading voice AI platforms for home service businesses, helping contractors answer every call, recover lost revenue, and scale faster than ever before. They discuss the future of AI, customer experience, robotics, autonomous vehicles, building an AI-native company, and why the businesses that embrace AI today will have an enormous advantage tomorrow. Whether you're a business owner, contractor, entrepreneur, or simply curious about where AI is headed, this conversation offers a fascinating look at what's next.
👇 Learn more about Avoca: https://www.avoca.ai
🌐 Connect with Tyson Chen: https://www.linkedin.com/in/tyson-chen
👇 Learn more about HomeFront Brands: https://homefrontbrands.com
📘 Get your FREE copy of Jeff Dudan's book Discernment: https://podcast.homefrontbrands.com/en-us/discernment
🌎 Connect with Jeff Dudan: https://jeffdudan.com
#JeffDudan #TysonChen #Avoca #ArtificialIntelligence #VoiceAI #HomeServices #BusinessGrowth #Entrepreneurship #CustomerExperience #UnemployablePodcast
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7 August 2026, 6:00 pm - 44 minutes 45 secondsFrom One Client to a Global Franchise Empire with GymGuyz Josh York
👇 Learn more about HomeFront Brands: https://homefrontbrands.com
📘 Get your FREE copy of Jeff Dudan's book Discernment: https://podcast.homefrontbrands.com/en-us/discernment
What does it take to build a global franchise from a used van, one client, and an unwavering belief in yourself? In this episode of Unemployable, Jeff Dudan sits down with Josh York, Founder & CEO of GYMGUYZ, to discuss the mindset, discipline, and resilience it took to create the world's largest in-home personal training franchise. Josh shares how growing up through adversity shaped his relentless work ethic, why consistency beats talent, the lessons he's learned scaling across multiple countries, and why action—not perfection—is the key to entrepreneurial success. They also dive into franchising, leadership, personal branding, parenting, fitness, and the habits that separate top performers from everyone else. Whether you're building a business, buying a franchise, or chasing a dream of your own, this conversation is packed with practical lessons you can apply immediately.
👇 Learn more about GYMGUYZ: https://www.gymguyz.com
🌐 Connect with Josh York: https://www.joshyorkgg.com
🎙️ Listen to the Fuel Your Drive Podcast: https://www.fuelyourdrivepodcast.com
📱 Follow Josh York: https://www.instagram.com/joshyorkgg
👇 Learn more about HomeFront Brands: https://homefrontbrands.com
📘 Get your FREE copy of Jeff Dudan's book Discernment: https://podcast.homefrontbrands.com/en-us/discernment
🌎 Connect with Jeff Dudan: https://jeffdudan.com
#JeffDudan #JoshYork #GYMGUYZ #UnemployablePodcast #Entrepreneurship #Leadership #Franchising #BusinessGrowth #Fitness #SuccessMindset
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31 July 2026, 6:00 pm - 29 minutes 41 secondsHow Lovesac Is Building the World's Most Loved Brand with Founder & CEO Shaun D. Nelson
Learn more about HomeFront Brands: https://homefrontbrands.com
📘 Get your FREE copy of Jeff Dudan's book Discernment: https://podcast.homefrontbrands.com/en-us/discernment
Watch the FULL EPISODE HERE: https://www.youtube.com/watch?v=n2AGBWzbFK8&t=2s
How Lovesac Is Building the World's Most Loved Brand with Founder & CEO Shaun D. Nelson What if the best business strategy wasn't convincing customers to buy more—but creating products so good they buy less? In this episode of The Unemployable Podcast, Jeff Dudan sits down with Shawn D. Nelson, Founder & CEO of Lovesac, to discuss building an iconic brand through innovation, resilience, and long-term thinking. Shawn shares why planned obsolescence is hurting consumers, how Lovesac's "Design for Life" philosophy is redefining sustainability, and why the greatest companies focus on creating lifelong customer value instead of repeat purchases. Whether you're an entrepreneur, business owner, or brand builder, this conversation will change the way you think about growth, leadership, and creating products people truly love.
👇 Learn more about Lovesac: https://www.lovesac.com
📖 Learn more about Shawn D. Nelson: https://www.shawndnelson.com
📘 Grab Shawn's book Let Me Save You 25 Years: https://www.letmesaveyou25years.com
👇 Learn more about HomeFront Brands: https://homefrontbrands.com
📘 Get your FREE copy of Jeff Dudan's book Discernment: https://podcast.homefrontbrands.com/en-us/discernment
🌎 Connect with Jeff Dudan: https://jeffdudan.com
#JeffDudan #ShawnDNelson #Lovesac #Entrepreneurship #BusinessStrategy #Leadership #Innovation #BrandBuilding #Sustainability #TheUnemployablePodcast
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27 July 2026, 8:00 pm - 1 hour 25 minutesHow Devan Kline Built a $500M Fitness Empire From a Parking Lot
What does it really take to build a half-billion-dollar business from a parking lot? In this episode of Unemployable, Jeff Dudan sits down with Burn Boot Camp co-founder Devan Kline for one of the most honest conversations we've had on entrepreneurship, leadership, fitness, family, franchising, personal growth, and building a championship culture. Devan opens up about growing up in chaos, overcoming adversity, scaling Burn Boot Camp to nearly 500 locations, partnering with Kevin Hart and Marshmello, why he gave up alcohol, how fitness literally saves lives, and why great businesses are built by serving people—not chasing profits. Whether you're an entrepreneur, franchise owner, business leader, or simply looking for motivation to become the best version of yourself, this episode is packed with practical lessons you can apply immediately.
👇 Download Jeff Dudan's FREE Book, Discernment https://podcast.homefrontbrands.com/en-us/discernment
👇 Learn More About HomeFront Brands https://homefrontbrands.com
👇 Explore Franchise Opportunities https://homefrontbrands.com/franchising
👇 Connect with Jeff Dudan LinkedIn: https://www.linkedin.com/in/jeffdudan/
Instagram: https://www.instagram.com/jeffdudan/
YouTube: https://www.youtube.com/@JeffDudan Website: https://jeffdudan.com
Connect with Devan Kline Website: https://burnbootcamp.com Instagram: https://www.instagram.com/devankline/
Burn Boot Camp Instagram: https://www.instagram.com/burnbootcamp/
YouTube: https://www.youtube.com/@BurnBootCamp
Facebook: https://www.facebook.com/BurnBootCamp
LinkedIn: https://www.linkedin.com/in/devankline/
If this conversation challenged your thinking, subscribe for more conversations with world-class entrepreneurs, founders, CEOs, athletes, and business leaders who are redefining success. Leave a comment below: **What was your biggest takeaway from Devan Kline's journey?**
#JeffDudan #DevanKline #BurnBootCamp #UnemployablePodcast #Entrepreneur #Leadership #Franchising #BusinessGrowth #Mindset #PersonalDevelopment #Fitness #Success #SmallBusiness #HomeFrontBrands #Culture #Discipline #Motivation #Founder #BusinessPodcast #SelfImprovement
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24 July 2026, 10:00 pm - 57 minutes 34 secondsThis Simple Exercise Exposes What You Truly Value with Scott Capelin
DOWNLOAD A FREE COPY OF JEFF DUDAN'S BOOK HERE
Check out what we are doing at HOMEFRONT BRANDS HERE: https://www.homefrontbrands.com
Jeff Dudan: https://www.jeffdudan.com
What does it take to go from personal trainer to CEO of a fast-growing international wellness franchise - and build something people actually love? In this episode, Jeff Dudan sits down with Scott Capelin, CEO of inLIIFE Wellness, to unpack the real lessons behind building a 70-location Reformer Pilates franchise from Sydney to Dallas and beyond. Scott shares the counterintuitive strategies that separate thriving franchise brands from the 94% that never reach 100 locations - including why he targets multi-unit owners, how he turned studio members into franchise owners, and why he believes the best thing a CEO can do is leave the country. They also dig into the deeper stuff: energy management over time management, why most anxiety comes from living out of alignment with your core values, the two-years-to-live exercise that reveals what you truly value, and why business is a vehicle - not the destination. If you are a franchise investor, wellness entrepreneur, fitness professional, or anyone who has ever felt like they are succeeding on paper but missing something deeper, this episode will hit differently. Topics covered: - Reformer Pilates franchise growth in the US and Australia - Why 50% of inLIIFE members have never been to a gym before - The build-from-within leadership model that drives culture and retention - Overcapitalization mistakes and the dangers of luxury studio buildouts - How to identify your core personal values and why it changes every decision - Blue zones, nutrition, supplements, and the real drivers of long-term health - Parenting, family-work integration, and building a life by design - Wellness retreats and the next frontier in the health industry
Guest: Scott Capelin Guest YouTube: https://www.youtube.com/@scottcapelin9121
Guest Business YouTube: Guest Website: https://scottcapelininlife.com/
Guest Socials: https://www.linkedin.com/in/scottcapelin/
#FranchiseBusiness #ReformerPilates #WellnessFranchise #Entrepreneurship #FitnessIndustry #LeadershipMindset #CoreValues #UnemployablePodcast #JeffDudan #ScottCapelin
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16 July 2026, 9:30 pm - 1 hour 13 minutesWhy 90% of Franchise Brands Fail (And How to Be the 10% That Survives)
Jeff Dudan's free digital copy of his book
Most people building a franchise brand have no idea how much money it actually takes, what legal landmines are hiding in their FDD, or why 90% of franchise brands fail within 12 years. In this episode, Jeff Dudan sits down with two of the most respected names in franchising - Lane Fisher (founding partner of FisherZucker, one of the top-ranked franchise law firms in the country) and Brad Fishman (co-founder of Fishman PR, ranked the #1 PR firm in franchising by Entrepreneur Magazine) - to pull back the curtain on everything emerging and re-emerging franchise brands get wrong. They cover the real cost of launching a franchise brand ($1.5M-$2M in the first 24 months and why going faster actually costs MORE), the single biggest FDD mistake that kills franchise sales (Item 19), the death spiral that destroys most emerging brands before they hit critical mass, why one bad franchisee can collapse your entire organization, and the new AI-driven landscape that is rewriting how franchise brands need to think about PR and discoverability. Lane and Brad also share the origin story of the Franchise Springboard Conference - the premier event for emerging and re-emerging franchise brands - and why it was built specifically to help franchise founders make one less catastrophic mistake. Jeff Dudan joins as the Chair of Springboard 2026, taking place September 23-25 in Fort Worth, Texas. Topics covered: • The real cost to launch a franchise brand from scratch • Why 90% of franchise brands fail within 12 years • Item 19: the FDD section that makes or breaks franchise sales • Franchise sales compliance and the California SB919 broker disclosure law • How one bad franchisee can destroy your brand reputation • GEO (Generative Engine Optimization) and getting your brand found by AI • Partnership red flags and how to vet a franchise partner • The Franchise Springboard Conference 2026 - what to expect • Why franchising thrives in every economy - boom or bust • The business categories AI literally cannot disrupt
Homefront Brands: https://www.homefrontbrands.com
Jeff Dudan: https://www.jeffdudan.com
Guest: Lane Fisher & Brad Fishman
Guest YouTube: https://www.youtube.com/@franchisors.community
Guest Business YouTube: Guest Website: https://franchisespringboard.com/
Guest Socials: https://www.linkedin.com/showcase/franchisespringboard/
#franchising #franchisebusiness #franchiselaw #franchisemarketing #emergingfranchise #smallbusiness #entrepreneurship #franchisegrowth #franchisedevelopment #unemployablepodcast
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10 July 2026, 12:00 pm - 23 minutes 22 secondsFormer FBI Spy Recruiter: The One Thing That Makes People Trust You Instantly
Jeff Dudan's free digital copy of his book
What if the FBI's playbook for recruiting spies is actually the ultimate guide to building trust, closing deals, and leading people? In this episode, Jeff Dudan sits down with Robin Dreeke - former FBI behavioral expert and head of the Bureau's elite Behavioral Analysis Program - to break down the exact communication frameworks Robin developed over 22 years working in counterintelligence and spy recruitment. Robin shares his Four Keys of Communication from his book Unbreakable Alliances, explains why inspiration is more powerful than influence or persuasion, and reveals how game theory - starting with kindness - is the most effective negotiation strategy in the world. You'll also learn why resentment is the single most reliable signal that a relationship is failing, how to use 'what' questions to defuse defensiveness, and why pushing someone away in a negotiation is sometimes the fastest way to get them to say yes. Whether you're navigating a merger, managing a team, building a sales process, or just trying to connect more deeply with the people in your life, this conversation delivers a complete operating system for human relationships. Topics covered: • The Four Keys of Communication for building unbreakable alliances • Why manipulation fails and inspiration wins • Game theory: the tit-for-tat strategy that cooperation science proves works • How FBI spy recruiters build trust with hostile targets • The resentment test for healthy vs. unhealthy relationships • Why asking 'what' questions beats 'why' questions in negotiations • The neuroscience of trust: serotonin, oxytocin, dopamine, and endorphins • How to build a personal brand as a problem solver and lighthouse • True crime behavioral analysis and what broken decision-making looks like • Career advice from a behavioral expert for aspiring leaders
Homefront Brands: https://www.homefrontbrands.com
Jeff Dudan: https://www.jeffdudan.com
Guest: Robin Dreeke Guest YouTube
Guest Website: https://www.robindreeke.com/
Guest Socials: https://www.linkedin.com/in/rdreeke/
#FBI #NegotiationTips #LeadershipDevelopment #UnbreakableAlliances #RobinDreeke #CommunicationSkills #BuildingTrust #GameTheory #BehavioralScience #SalesStrategy
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7 July 2026, 12:30 pm - 59 minutes 49 secondsWhy Most People Never Change Their Lives
Jeff Dudan's free digital copy of his book
Nick Powills built one of the most influential PR and content platforms in franchising - and he's got the hard-won data, contrarian opinions, and personal stories to back it up. In this episode, Nick breaks down why traditional PR is dead, what the 6.4-month franchise buyer data actually tells us, and why most franchisors are measuring the wrong number entirely. He exposes the hidden economics of the broker network, explains how AI is about to rewrite the franchise buying process, and shares the operational marketing formula that took one franchisee from #50 to #3 in a single year. But the conversation goes far deeper than business. Nick opens up about hitting 300 pounds in high school, using rejection as fuel, what a tattooed reminder on his arm says about happiness, and why he believes every person's life scorecard ends up even. If you're in franchising, marketing, or entrepreneurship - or you're just someone who refuses to let their past define their ceiling - this episode will stay with you. Topics covered: franchise marketing strategy, PR industry disruption, AI in franchising, franchise broker transparency, content marketing for franchises, entrepreneurial mindset, overcoming adversity, 1851 Franchise platform, franchise lead generation, grand opening marketing budgets, royalty vs. franchise fee strategy, personal branding, FranCamp conference, sports card business opportunity, happiness and fulfillment.
Homefront Brands: https://www.homefrontbrands.com
Jeff Dudan: https://www.jeffdudan.com
Guest: Nick Powills
Guest YouTube: https://www.youtube.com/@nickpowills8312
Guest Website: https://hellomainland.com/company/
Guest Socials: https://www.linkedin.com/in/powills/
#FranchiseMarketing #PRStrategy #AIinBusiness #FranchiseGrowth #Entrepreneurship #ContentMarketing #FranchiseBroker #NickPowills #UnemployablePodcast #JeffDudan
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2 July 2026, 5:00 pm - 20 minutes 24 secondsThe Rockefeller Method That Can Change Your Financial Future with Garrett Gunderson
A FREE Copy of Jeff's Book, Discernment
Listen to the full episode here! https://youtu.be/gQ2QBj1VOWw
What can every entrepreneur learn from the Rockefeller family? In this episode of the Unemployable Podcast, Jeff Dudan sits down with wealth expert Garrett Gunderson to discuss the timeless financial principles that have helped wealthy families preserve their wealth for generations—and how those same strategies can benefit today's business owners. They discuss trusts, legacy planning, life insurance, good debt versus bad debt, protecting assets, avoiding costly investment mistakes after selling a business, and why focus often beats diversification. Whether you're building your first company or preparing for a successful exit, this conversation will challenge the way you think about wealth creation and wealth preservation.
👇 A FREE Copy of Jeff's Book, Discernment: https://podcast.homefrontbrands.com/en-us/discernment
👇 Learn More About Franchise Opportunities at HomeFront Brands: https://homefrontbrands.com
More Links You're Going To Want To Check Out: 🌎 Visit Jeff on LinkedIn: https://www.linkedin.com/in/jeffdudan/
📺 Subscribe to the Unemployable Podcast: https://www.youtube.com/@JeffDudan
🌐 Visit Jeff's Website: https://jeffdudan.com
🏠 Learn More About HomeFront Brands: https://homefrontbrands.com
Chapters 00:00 Introduction 00:02 Should Small Business Owners Think Like the Rockefellers? 01:02 The Rockefeller Method Explained 07:28 Good Debt vs. Bad Debt 11:00 Why Cheap Debt Can Be an Advantage 14:18 The Hidden Cost of Distraction 15:27 The Easiest Dollar You'll Ever Make 17:18 The Biggest Mistakes After Selling a Business 20:15 Final Takeaways #JeffDudan #GarrettGunderson #UnemployablePodcast #RockefellerMethod #WealthBuilding #FinancialFreedom #BusinessOwner #Entrepreneurship #LegacyPlanning #Investing #BusinessExit #AssetProtection #PersonalFinance #BusinessStrategy #Leadership #HomeFrontBrands
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