After 23-year-old Zane Shamblin dies by suicide, his parents uncover the chat logs detailing his final months talking to ChatGPT. And Patricia meets the lawyer now taking on OpenAI, arguing the company’s chatbot is legally liable for Zane’s death.

Reported by Patricia Clarke

Produced by Katie Gunning

Sound design by Hannah Varrall

Development production by Jess Swinburne and Owen Thomas

Artwork by Jon Hill and Michelle Thompson

Narrative editor is Gary Marshall

Executive producers are Jasper Corbett and Basia Cummings

Spiral is a 4 part original series from Tortoise Investigates and The Observer.

To binge listen to all episodes today, ad-free, subscribe to The Observer.

Music credit:

Birds1-1644-FS-Mst1-320Kbps.mp3 by naturenutt -- https://freesound.org/s/99897/ -- License: Attribution 4.0

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OpenAI extends the memory of a ChatGPT model with startling consequences for a screenwriter in California. Patricia traces what went wrong and hears from Google and OpenAI insiders who say they warned of the risks.

Reported by Patricia Clarke

Produced by Katie Gunning

Sound design and additional production by Hannah Varrall

Development production by Jess Swinburne and Owen Thomas

Artwork by Jon Hill and Michelle Thompson

Narrative editor is Gary Marshall

Executive producers are Jasper Corbett and Basia Cummings

Spiral is a 4 part original series from Tortoise Investigates and The Observer.

To binge listen to all episodes today, ad-free, subscribe to The Observer.

Or subscribe to Observer+ on Apple Podcasts or Spotify to listen to all our podcasts, including this one, without any ads.

Music credit:

Malibu.wav by EricBuechel -- https://freesound.org/s/703429/ -- License: Attribution 4.0

Hosted on Acast. See acast.com/privacy for more information.

When The Observer’s Technology Editor, Patricia Clarke began investigating a new phenomenon initially dubbed ‘AI psychosis’, she found lives upended by long, intimate conversations with chatbots. But as she followed the evidence from a psychiatric ward in Bristol to the safety teams in Silicon Valley, a far darker story emerged.

Guided by AI industry whistleblowers, grieving families and hundreds of pages of chatbot transcripts, Spiral exposes how big tech is running an unprecedented experiment on the human mind.

This is the video trailer for Spiral, a six-part series from Tortoise Investigates and The Observer, produced in partnership with the Pulitzer Center’s AI Accountability Network.

Reported by Patricia Clarke

Produced by Katie Gunning

Sound design by Hannah Varrall

Development production by Jess Swinburne and Owen Thomas

Artwork by Jon Hill and Michelle Thompson

Narrative editor is Gary Marshall

The executive producers are Jasper Corbett and Basia Cummings

Hosted on Acast. See acast.com/privacy for more information.

Jim asks an AI chatbot a simple question about how to earn some extra cash. He ends up in a psychiatric ward. Patricia Clarke investigates how design choices made by AI labs can lead to human delusions.

Reported by Patricia Clarke

Produced by Katie Gunning

Sound design by Hannah Varrall

Development production by Jess Swinburne and Owen Thomas

Artwork by Jon Hill and Michelle Thompson

Narrative editor is Gary Marshall

Executive producers are Jasper Corbett and Basia Cummings

Spiral is a 4 part original series from Tortoise Investigates and The Observer.

To binge listen to all episodes today, ad-free, subscribe to The Observer.

Or subscribe to Observer+ on Apple Podcasts or Spotify to listen to all our podcasts, including this one, without any ads.

Hosted on Acast. See acast.com/privacy for more information.

When The Observer’s Technology Editor, Patricia Clarke began investigating a new phenomenon initially dubbed ‘AI psychosis’, she found lives upended by long, intimate conversations with chatbots. But as she followed the evidence from a psychiatric ward in Bristol to the safety teams in Silicon Valley, a far darker story emerged.

Guided by AI industry whistleblowers, grieving families and hundreds of pages of chatbot transcripts, Spiral exposes how big tech is running an unprecedented experiment on the human mind.

Spiral is a six-part series from Tortoise Investigates and The Observer, produced in partnership with the Pulitzer Center’s AI Accountability Network.

Reported by Patricia Clarke

Produced by Katie Gunning

Sound design by Hannah Varrall

Development production by Jess Swinburne and Owen Thomas

Artwork by Jon Hill and Michelle Thompson

Narrative editor is Gary Marshall

The executive producers are Jasper Corbett and Basia Cummings

Hosted on Acast. See acast.com/privacy for more information.

To culminate Careless, a new investigative series from The Observer, we invite you to join actor Nkechi Simms, broadcaster and Careless reporter Ashley John-Baptiste, and Observer producer Madeleine Parr for a special online event.

Together, they’ll take you behind the scenes of the investigation, explore why so many care leavers are being denied access to their own histories, and answer your burning questions.

Hosted on Acast. See acast.com/privacy for more information.

Journalist Ashley John-Baptiste joins actor Nkechi Simms as she returns to Camden to untangle the truth about her childhood and find out why she was taken into state care when she was 12. 

Careless is a 4 part original series from Tortoise Investigates and The Observer.

To binge listen to all episodes today, ad-free, subscribe to The Observer.

Or subscribe to Observer+ on Apple Podcasts or Spotify to listen to all our podcasts, including this one, without any ads.

Reported by Ashley John-Baptiste and Madeleine Parr

Produced and written by Madeleine Parr

Sound design by Simon Panayi 

Artwork by Jon Hill 

The editor is Jasper Corbett

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Nkechi Simms is a successful actor who’s had parts in Top Boy and the BBC comedy PRU. Outwardly life is good and she’s got everything going for her, but this hasn’t always been the case. When she was 12 Nkechi’s mother handed her over to Camden council and she was placed in foster care. Now Nkechi wants to find out what happened to her and why. The only way she can do this is by getting hold of her care records. But that’s easier said than done. And will those records answer her questions? 

Reported by Ashley John-Baptiste and Madeleine Parr

Produced and written by Madeleine Parr

Sound design by Simon Panayi 

Artwork by Jon Hill 

The editor is Jasper Corbett

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Gareth spent years believing he was a lucky boy. He was the 14-year-old who got the attention of the attractive young science teacher. Now, decades later, he wants the truth to come out about the damage it’s caused him. But his story is not straight forward.

Episode one is available to all listeners. To listen to all five episodes of Lucky Boy, subscribe to The Observer where you can access all Tortoise Investigates series. It’s easy to subscribe: sign up on Apple or Spotify or directly at observer.co.uk/subscribe/audio, where you can use the code AUDIO50 for 50% off.

Reporter - Chloe Hadjimatheou

Producer - Gary Marshall

Sound design - Hannah Varrall

Podcast artwork - Lola Williams

Executive producer - Basia Cummings

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When Peter Mandelson was sacked as the UK’s ambassador to the United States over his links with Jeffrey Epstein people wondered how he ever got appointed in the first place.  

Eventually Keir Starmer’s government was forced to publish more than a thousand pages of emails, messages and letters which reveal how Peter Mandelson was appointed, vetted and cleared to become the UK’s most influential diplomat. 

What emerges from those documents, is a story about who wields power in Britain today, how it works and how we conduct our politics.   

The Observer’s Ada Barumé tells the story of a political farce that begins with the appointment of Peter Mandelson and ends with the resignation of Keir Starmer. 

The Mandelson Files is a 4 part original series from Tortoise Investigates and The Observer.

To binge listen to all episodes today, ad-free, subscribe to The Observer and use the code AUDIO50 to get 50% off your annual subscription.

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Reporter - Ada Barumé

Producer - Amalie Sortland

Sound design - Dominic Delargy

Podcast artwork - Lucy Stevenson

Executive producer - Jasper Corbett

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When Asma arrives in Syria, there’s a palpable sense of hope. People in the country and around the world dare to believe that she is a force for good. Chloe hears from people who worked with her in the early years who - despite everything that’s happened - still believe her intentions were genuine but that she became trapped by the regime.

Episodes one and two are available to all listeners. To access the rest of the series, ad-free, subscribe to Observer+ on Apple Podcasts or Spotify, or subscribe to The Observer for access to all our podcasts and newsletters seven days a week, plus puzzles, recipes and Culture Club. Use the code AUDIO50 to get 50% off your annual subscription.

We call her Emma is a 6 part original series from Tortoise Investigates and The Observer.

Reporter - Chloe Hadjimatheou

Producer - Gary Marshall

Field producer - Sarah Dadouch

Sound design - Karla Patella

Podcast artwork - Lola Williams & Eliza Bourner

Executive producers - Jasper Corbett and Basia Cummings

Hosted on Acast. See acast.com/privacy for more information.