• 1 hour 32 minutes
    #245: OpenAI DevDay and Dots, OpenAI’s Safety Crisis, Trump Renames Artificial Intelligence & Anthropic Targets Pre-Thanksgiving IPO Ad:

    An OpenAI safety researcher resigned and published an essay arguing the company's safety culture can't keep up with its own release pace; the same week OpenAI fired three safety researchers and canceled a model release over internal test results.

    Paul Roetzer and Mike Kaput also break down OpenAI's DevDay and dots, the voluntary Super Intelligence Accord signed at the White House, Anthropic's pre-Thanksgiving IPO, Google's Gemini 4 Argon preview, an FTC probe into the major labs, and a real-time AI video model that fooled nearly half its testers.

    AI-Pulse Survey: Fill out this week’s AI-Pulse Survey here.

    Show Notes: Access the show notes and show links here

    Timestamps:

    00:00:00 — Intro

    00:05:19 — OpenAI DevDay and Dots

    00:20:04 — OpenAI’s Safety Crisis Deepens

    00:28:51 — Trump Signs Super Intelligence Accord

    00:54:19 — Anthropic Targets Pre-Thanksgiving IPO

    00:59:02 — Google Previews Gemini 4

    01:02:29 — AI Companies Face New Liability Pressure

    01:07:07 — Anthropic and Pope Leo’s AI Encyclical

    01:17:39 — Startup Claims First “Human Interaction” Model

    01:22:47 — AI Use Case Spotlight

    01:28:22 — AI Product and Funding Updates

    This episode is supported by Outshift, Cisco's incubation engine for frontier technology:

    ⁠“Scaling Out Superintelligence”⁠⁠ Vijoy Pandey, January 2026. The technical whitepaper detailing the Internet of Cognition architecture, three-layer stack, and cognition state protocols.

    ⁠⁠Internet of Cognition Interactive Demo⁠⁠⁠⁠ ⁠⁠Clickable walkthrough showing per-agent activity, intent, context, and collective reasoning across a multi-agent SRE system.

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    6 October 2026, 9:00 am
  • 47 minutes 24 seconds
    #244: How Alibaba.com Is Building the Future of Agent-to-Agent Commerce

    Kuo Zhang, president of Alibaba.com, believes B2B commerce is becoming agent-to-agent. He joins Mike Kaput to explain Accio, Alibaba.com's agent platform, and how it collapses a 60-step sourcing process into hours. They cover the Model × Harness × Context formula, the Commerce Agent Bench benchmark, what had to change inside a 26-year-old company, and why the future of global trade runs on agents.

    Part of the AI Transformations series.

    Show Notes: Access the show notes and show links here

    Timestamps:

    00:00:00 — Intro

    00:7:30 — Why Accio

    00:8:49 — Inside Alibaba.com's AI transformation with Accio Work

    00:15:12 — The pain points Accio was built to solve

    00:19:32 — Real examples of entrepreneurs using Accio Work

    00:24:15 — The technology powering the transformation

    00:28:50 — How AI agents will reshape commerce at large

    00:32:26 — What had to change inside the company

    00:37:26 — The hardest parts of shipping agent-based products

    00:40:47 — How Alibaba.com measures agent performance

    This week’s episode is also brought to you by MAICON, our 6th annual Marketing AI Conference, happening in Cleveland, Oct. 13-15. The code POD100 saves $100 on all pass types.

    For more information on MAICON and to register for this year’s conference, visit www.MAICON.ai.

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    1 October 2026, 9:00 am
  • 1 hour 31 minutes
    #243: GPT-6 Sol and Luna, Opus 5.5, the New Microsoft Copilot, Jensen Huang vs. AI Doomers & Introducing AI Score

    Three big model updates landed at once, GPT-6 Sol and Luna, Claude Opus 5.5, and Microsoft's redesigned Copilot, and the story isn't raw intelligence, it's reliability, efficiency, and a new "per-task pricing" mindset. Paul Roetzer and Mike Kaput break down what that means for your work.

    Then: Jensen Huang's case against the AI doomers from his Ezra Klein interview, a first look at AI Score by SmarterX, and a rapid-fire run through Meta Connect, Amazon blocking Muse, OpenAI's rogue-agent disclosures, and more.

    AI-Pulse Survey: Fill out this week’s AI-Pulse Survey here.

    Show Notes: Access the show notes and show links here

    Timestamps:

    00:00:00 — Intro

    00:06:57 — GPT-6 Sol and Luna, Opus 5.5, and the New Microsoft Copilot

    00:24:16 — Jensen Huang vs. the AI Doomers

    00:41:57 — Introducing AI Score

    00:53:12 — GPTs Are Being Retired

    01:06:30 — Meta Connect 2026

    01:12:39 — Amazon Blocks Muse

    01:15:20 — OpenAI Discloses More Rogue Agent Incidents

    01:20:00 — OpenAI Gets Vocal on AI Standards

    01:22:59 — AI Use Case Spotlight

    01:26:36 — AI Product and Funding Updates

    This episode is supported by Outshift, Cisco's incubation engine for frontier technology. 

    Multi-agent AI is in every enterprise roadmap right now, but here's the problem we're all facing: agents can pass messages, but they can't think together. These systems silently underperform through cognitive failures —misreadings, unverified claims, and false consensus—that conventional monitoring can't detect. 

    Outshift by Cisco is building the fix, the Internet of Cognition. An open source foundation for building multi-agent systems from design to production with shared context, shared memory, and guardrails to drive the results we actually expect from AI. 

    Read the paper, experience the demo, grab the code from Outshift.com. That's Outshift.com

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    29 September 2026, 1:00 pm
  • 44 minutes 10 seconds
    #242: How Baptist Health’s Marketing Team Took the Lead on AI Transformation

    One task at Baptist Health used to take about 10 hours a week. Now it takes roughly two minutes, and that's just one piece of a two-year AI transformation.

    Christine Kotler, Chief Marketing & Communications Officer of Baptist Health South Florida, joins Mike Kaput to walk through how her marketing and communications team built an AI adoption model from the ground up: a structured learning curriculum, the peer-coaching "AI Sherpa" model, real use cases, and the honest friction of doing this inside a regulated healthcare organization.

    Part of the AI Transformations series, presented by Google Cloud.

    Show Notes: Access the show notes and show links here

    Timestamps:

    00:00:00 — Intro

    00:06:00 — Why marketing & comms took the lead on generative AI

    00:10:57 — How the transformation started to unfold 

    00:14:23 — The AI Sherpas 

    00:20:12 — The learning hub and building their own AI curriculum

    00:22:14 — How AI is changing the marketing/comms team's work

    00:28:28 — The people side of the transformation 

    00:33:02 — Where transformation got messier or harder than expected

    00:36:27 — How AI will reshape roles, workflows, and team structure 

    00:40:08 — Advice for a leader stepping up to lead AI transformation

    This episode is presented by Google Cloud:

    Google Cloud is the new way to the cloud, providing AI, infrastructure, developer, data, security, and collaboration tools built for today and tomorrow. Google Cloud offers a powerful, fully integrated and optimized AI stack with its own planet-scale infrastructure, custom-built chips, generative AI models and development platform, as well as AI-powered applications, to help organizations transform. Customers in more than 200 countries and territories turn to Google Cloud as their trusted technology partner.

    Learn more about Google Cloud here: https://cloud.google.com/

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    24 September 2026, 1:00 pm
  • 1 hour 36 minutes
    #241: Pacing the Frontier Gets Political, Why AI Labs Could Keep the Best Models for Themselves & Introducing the AI Transformation Blueprint

    AI-safety pacing became a political fight this week: Trump versus a bipartisan push, with data centers and the midterms in the middle. Paul and Mike go deeper on the part that matters more: the widening gap between the models labs keep and the ones you can use, Noam Brown's warning about it, and OpenAI's six new rogue-agent disclosures. Plus Paul's surprise book announcement and a full rapid-fire slate.

    AI-Pulse Survey: Fill out this week’s AI-Pulse Survey here.

    Show Notes: Access the show notes and show links here

    Timestamps:

    00:00:00 — Intro

    00:04:29 — The AI Slowdown Gets (Very) Political

    00:25:18 — AI Labs Could Keep the Best Models to Themselves

    00:54:33 — The AI Transformation Blueprint

    01:09:45 — OpenAI Discloses More Rogue Agent Incidents

    01:14:03 — Claude Merges Chat and Cowork

    01:17:53 — Meta Rolls Out Muse

    01:20:36 — Apple Ships Siri AI

    01:23:20 — OpenAI and Microsoft Face Copyright Revelations

    01:27:18 — AI Use Case Spotlight

    01:32:59 — AI Product and Funding Updates


    This episode is supported by Outshift, Cisco's incubation engine for frontier technology. Outshift by Cisco is an open source foundation for building multi-agent systems from design to production with shared context, shared memory, and guardrails to drive the results we actually expect from AI. Read the paper, experience the demo, grab the code from Outshift.com.

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    22 September 2026, 1:00 pm
  • 36 minutes 1 second
    #240: How David’s Bridal Is Rebuilding a 76-Year-Old Business Around AI

    David's Bridal was built around one thing for 75 years: the dress. In this AI Transformations episode, Elina Vilk (President & Chief Business Officer) and Mike Ball (Head of Product) join Mike Kaput to explain how the company is reinventing itself around the whole wedding journey, the "aisle to algorithm" strategy.

    We get into Pearl Planner, the free AI wedding-planning companion now used by hundreds of thousands of couples with no marketing spend; Pearl Connect, the new vendor-side platform built on Google Cloud; the vision quiz and dynamic budgeting that make it work; and how David's own teams are adopting AI internally. Presented by Gemini Enterprise.

    Part of the AI Transformations series, presented by Google Cloud.

    Show Notes: Access the show notes and show links here

    Timestamps:

    00:00:00 — Intro

    00:05:01 — How the AI transformation at David's Bridal began

    00:06:36 — The early phases and turning points

    00:10:53 — Inside Pearl Planner, the customer-facing assistant

    00:13:59 — Using AI for timelines, budget, and vendors

    00:19:24 — The models, tools, and platforms behind it

    00:21:00 — Pearl Connect and the Google Cloud stack

    00:25:46 — Early results from Pearl Planner and Pearl Connect

    00:27:32 — How internal teams at David's Bridal use AI

    00:33:29 — What's next for David's Bridal

    This episode is presented by Google Cloud:

    Google Cloud is the new way to the cloud, providing AI, infrastructure, developer, data, security, and collaboration tools built for today and tomorrow. Google Cloud offers a powerful, fully integrated and optimized AI stack with its own planet-scale infrastructure, custom-built chips, generative AI models and development platform, as well as AI-powered applications, to help organizations transform. Customers in more than 200 countries and territories turn to Google Cloud as their trusted technology partner.

    Learn more about Google Cloud here: https://cloud.google.com/

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    17 September 2026, 1:00 pm
  • 1 hour 34 minutes
    #239: Labs Agree to Pace AI, OpenAI’s Math Breakthrough, AI Jobs Apocalypse Postponed & Jensen Declares AGI

    A former OpenAI and Anthropic researcher resigned with a warning that went viral, reigniting the "should we slow down?" debate. Then OpenAI said an internal model solved the Navier–Stokes Millennium Prize problem - followed by a credit controversy with an NYU mathematician. 

    Paul Roetzer and Mike Kaput break down this week’s latest stories, plus new data suggesting an AI jobs boom, Anthropic's 2030 economic scenarios, Jensen Huang declaring AGI has arrived, and a run of "agents gone wild" security incidents.

    AI-Pulse Survey: Fill out this week’s AI-Pulse Survey here.

    Show Notes: Access the show notes and show links here

    Timestamps:

    00:00:00 — Intro

    00:06:35 — Anthropic Researcher Sounds Red Alert on AI Safety

    00:45:26 — OpenAI’s Math Breakthrough and Controversy

    01:00:48 — AI Jobs Apocalypse Postponed?

    01:08:53 — Anthropic Maps Economic Futures

    01:15:00 — Jensen Declares AGI

    01:18:10 — More AI Agent Security Incidents and Concerns

    01:22:25 — AI Use Case Spotlight

    01:30:02 — AI Product and Funding Updates

    This episode is brought to you by Marketing AI Month. All month, the AI for Marketing Core series inside AI Academy is free (a $499 value): five expert-led sessions from Mike Kaput, the frameworks and tools the SmarterX team actually uses, and a professional certificate on completion. Enroll by September 30 (you don't have to finish by then - just enroll). 

    The month closes with a live AMA on October 1, where Cathy puts your questions to Paul and Mike; anyone enrolled can attend. 

    Enroll at SmarterX.ai/marketing. 

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    15 September 2026, 1:00 pm
  • 38 minutes 52 seconds
    #238: How a 700-Person Bank Is Using AI to Build Apps, Agents, and Digital Employees

    A smaller bank replaced a $375,000 software contract by building its own tool, and now runs named "digital employees" that answer tickets, review its websites, and message staff in Teams. This is what an AI transformation actually looks like inside a regulated institution.

    CTO John Kowal joins Mike Kaput to unpack Peapack Private Bank and Trust's journey since 2023: flipping build-vs-buy, giving every AI agent a name and personality, building a network of 29 AI champions, and the guardrails that keep AI in check in banking. Part of the AI Transformations series, presented by Google Cloud.

    Show Notes: Access the show notes and show links here

    Timestamps:

    00:00:00 — Intro

    00:06:02—  What PPAC Private Bank and Trust does

    00:07:41 — How the AI transformation started

    00:10:24 — What's driving PPAC from chat to agents

    00:12:09 — Concrete examples of AI changing daily work

    00:16:23 — Re-engineering workflows, not just layering on tech

    00:17:25 — The technology stack powering the work

    00:19:24 — The data warehouse foundation and OpenAI + Microsoft ecosystem

    00:24:14 — How AI champions surface use cases

    00:25:30 — Measuring impact and ROI

    00:27:39 — Lessons learned and what comes next

    00:32:09 — Why PPAC gives its digital employees names

    00:34:18 — How the CTO role and tech team are changing

    00:35:59 — Competing with larger banks


    This episode is presented by Google Cloud:

    Google Cloud is the new way to the cloud, providing AI, infrastructure, developer, data, security, and collaboration tools built for today and tomorrow. Google Cloud offers a powerful, fully integrated and optimized AI stack with its own planet-scale infrastructure, custom-built chips, generative AI models and development platform, as well as AI-powered applications, to help organizations transform. Customers in more than 200 countries and territories turn to Google Cloud as their trusted technology partner.

    Learn more about Google Cloud here: https://cloud.google.com/


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    10 September 2026, 1:00 pm
  • 1 hour 27 minutes
    #237: GPT-6 Astra, NYC Bans AI in Schools, Trump Goes All-In on Data Centers & Lawyers Under Pressure to Pass on AI Savings

    GPT-6 Astra can operate a computer for days at a time, and OpenAI is positioning it as the model that does the work, which is exactly why Paul says this launch felt less like a demo and more like a turning point. He and Mike dig into Astra's computer-use leap, the fumbled rollout, and the jobs question the labs keep sidestepping.

    Then: New York City's ban on student AI through 8th grade and the debate it set off, Trump going all-in on data centers as the fight reaches the midterms, the U.S. government backing OpenAI in the NYT copyright case, Wall Street banks pushing Big Law to cut fees, and MIT's warning that AI can now complete most undergraduate assignments, plus a rapid fire stacked with model releases.

    AI-Pulse Survey: Fill out this week’s AI-Pulse Survey here.

    Show Notes: Access the show notes and show links here

    Timestamps:

    00:00:00 — Intro

    00:06:10 — GPT-6 Is Here

    00:38:51 — Trump Goes All-In on Data Centers

    00:45:24 — New York City Schools Ban AI Through Middle School

    01:02:43 — US Government Backs OpenAI in The New York Times Copyright Case

    01:08:04 — Banks Push Big Law to Pass On AI Savings

    01:12:29 — MIT Says AI Can Now Complete Most Undergraduate Assignments

    01:16:26 — AI Use Case Spotlight

    01:22:32 — AI Product and Funding Updates


    This episode is brought to you by Marketing AI Month. All month, the AI for Marketing Core series inside AI Academy is free (a $499 value): five expert-led sessions from Mike Kaput, the frameworks and tools the SmarterX team actually uses, and a professional certificate on completion. Enroll by September 30 (you don't have to finish by then - just enroll). 

    The month closes with a live AMA on October 1, where Cathy puts your questions to Paul and Mike; anyone enrolled can attend. 

    Enroll at SmarterX.ai/marketing.



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    8 September 2026, 1:00 pm
  • 55 minutes 42 seconds
    #236: AI Answers - No Time for AI, AI Budgets, Vendor Terms & Data Risk, AI Disclosure & Vanishing Entry Level Roles

    If you stop hiring entry-level staff and quietly decimate the leadership pipeline, where do future managers come from once AI does the junior work? That's one of 15 listener questions Paul Roetzer and Cathy McPhillips take on in this AI Answers edition, drawn from recent Intro to AI and Scaling AI classes and an Academy Live session with SmarterX's COO and legal counsel.

    The conversation runs from the practical (how to carve out time for AI, generic vs. custom agents, human-in-the-loop checkpoints) to the strategic (funding AI, token budgets, intelligence redundancy, and whether we're building businesses on "rented land").


    Show Notes: ⁠Access the show notes and show links here⁠


    00:00:00 — Intro

    00:07:15 — What are the best ways to use AI in marketing?

    00:10:54 — How do you carve out time for AI when the team is already slammed?

    00:14:46 — Should a small company hire outside consultants to build agents?

    00:19:19 — Who should own AI transformation in the enterprise?

    00:23:49 — Are there generic agents everyone can use, or do you build your own?

    00:25:58 — Can you build human approval checkpoints into an agent?

    00:28:01 — How do you enable agents on sensitive data without adding risk?

    00:30:31 — How should a company fund its AI investments?

    00:34:11 — How do you budget and forecast total AI spend, including tokens?

    00:37:03 — What does a right-sized AI vendor approval process look like?

    00:40:33 — What happens to your data if an AI vendor is acquired or goes under?

    00:42:48 — When should you disclose that AI was used to create the work?

    00:46:03 — If AI does the entry-level work, where do future managers come from?

    00:47:57 — Is an LLM really a black box, and is that ominous?

    00:50:38 — Are we building businesses on rented land with LLMs?


    This episode is brought to you by Marketing AI Month. All month, the AI for Marketing Course series inside AI Academy is free (a $499 value): five expert-led sessions from Mike Kaput, the frameworks and tools the SmarterX team actually uses, and a professional certificate on completion. Enroll by September 30 (you don't have to finish by then - just enroll).  The month closes with a live AMA on October 1, where Cathy puts your questions to Paul and Mike; anyone enrolled can attend.  Enroll at SmarterX.ai/marketing. 


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    3 September 2026, 1:00 pm
  • 1 hour 34 minutes
    #235: OpenAI-Hugging Face Hack Involved 100s of Agents, Bill Gates Now Pessimistic on Jobs, Nvidia Doubles Revenue & Anthropic Targets “$30 Trillion” TAM

    OpenAI's Hugging Face hack keeps getting stranger; new investigations show autonomous agents that coordinated, deceived, and pursued their goal at almost any cost. Paul Roetzer and Mike Kaput break down what it means for the models coming next. They also cover Bill Gates reversing his stance on AI and jobs, Nvidia doubling revenue and buying Hugging Face, Anthropic's $30 trillion revenue pitch and its court win, McKinsey's 2026 State of AI, and more in the rapid-fire section.

    AI-Pulse Survey: Fill out this week’s AI-Pulse Survey here.

    Show Notes: Access the show notes and show links here

    Timestamps:

    00:00:00 — Intro

    00:04:53 — The Wild Truth About OpenAI’s Hugging Face Hack Comes Out

    00:31:08 — Bill Gates Changes His Mind on AI and Jobs

    00:39:22 — Nvidia Doubles Revenue and Agrees to Buy Hugging Face

    00:50:32 — Anthropic Sees a $30 Trillion Revenue Opportunity

    00:54:24 — Judge Blocks Government’s Anthropic Blacklisting

    00:56:31 — Controversy Over Legendary Investor’s AI-Written Op-Ed

    01:03:11 — McKinsey Maps the State of AI in 2026

    01:06:26 — Niall Ferguson Sees a Sci-Fi AI Future

    01:12:12 — Americans Back Government Action on AI Disruption

    01:18:41 — AI Use Case Spotlight

    01:26:59 — AI Product and Funding Updates

    This week’s episode is brought to you by MAICON, our 6th annual Marketing AI Conference, happening in Cleveland, Oct. 13-15. The code POD100 saves $100 on all pass types.

    For more information on MAICON and to register for this year’s conference, visit www.MAICON.ai.

    Visit our website

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    1 September 2026, 1:00 pm
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