The internet is broken—but it doesn’t have to be. If you’re concerned about how surveillance, online advertising, and automated content moderation are hurting us online and offline, the Electronic Frontier Foundation’s How to Fix the Internet podcast offers a better way forward. EFF has been defending your rights online for over thirty years and is behind many of the biggest digital rights protections since the invention of the internet. Through curious conversations with some of the leading minds in law and technology, this podcast explores creative solutions to some of today’s biggest tech challenges. Hosted by EFF Executive Director Cindy Cohn and EFF Associate Director of Digital Strategy Jason Kelley, How to Fix the Internet will help you become deeply informed on vital technology issues as we work to build a better technological future together.
If you buy something—a refrigerator, a car, a tractor, a wheelchair, or a phone—but you can't have the information or parts to fix or modify it, is it really yours? The right to repair movement is based on the belief that you should have the right to use and fix your stuff as you see fit, a philosophy that resonates especially in economically trying times, when people can’t afford to just throw away and replace things.
Companies for decades have been tightening their stranglehold on the information and the parts that let owners or independent repair shops fix things, but the pendulum is starting to swing back: New York, Minnesota, California, and Colorado have passed right to repair laws, and it’s on the legislative agenda in dozens of other states. Gay Gordon-Byrne is executive director of The Repair Association, one of the major forces pushing for more and stronger state laws, and for federal reforms as well. She joins EFF’s Cindy Cohn and Jason Kelley to discuss this pivotal moment in the fight for consumers to have the right to products that are repairable and reusable.
In this episode you’ll learn about:
Gay Gordon-Byrne has been executive director of The Repair Association—formerly known as The Digital Right to Repair Coalition—since its founding in 2013, helping lead the fight for the right to repair in Congress and state legislatures. Their credo: If you bought it, you should own it and have the right to use it, modify it, and repair it whenever, wherever, and however you want. Earlier, she had a 40-year career as a vendor, lessor, and used equipment dealer for large commercial IT users; she is the author of "Buying, Supporting and Maintaining Software and Equipment - an IT Manager's Guide to Controlling the Product Lifecycle” (2014), and a Colgate University alumna.
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Imagine an internet in which economic power is more broadly distributed, so that more people can build and maintain small businesses online to make good livings. In this world, the behavioral advertising that has made the internet into a giant surveillance tool would be banned, so people could share more equally in the riches without surrendering their privacy.
That’s the world Tim Wu envisions as he teaches and shapes policy on the revitalization of American antitrust law and the growing power of big tech platforms. He joins EFF’s Cindy Cohn and Jason Kelley to discuss using the law to counterbalance the market’s worst instincts, in order to create an internet focused more on improving people’s lives than on meaningless revenue generation.
In this episode you’ll learn about:
Timothy Wu is the Julius Silver Professor of Law, Science and Technology at Columbia Law School, where he has served on the faculty since 2006. First known for coining the term “net neutrality” in 2002, he served in President Joe Biden’s White House as special assistant to the President for technology and competition policy from 2021 to 2023; he also had worked on competition policy for the National Economic Council during the last year of President Barack Obama’s administration. Earlier, he worked in antitrust enforcement at the Federal Trade Commission and served as enforcement counsel in the New York Attorney General’s Office. His books include “The Curse of Bigness: Antitrust in the New Gilded Age” (2018), "The Attention Merchants: The Epic Scramble to Get Inside Our Heads” (2016), “The Master Switch: The Rise and Fall of Information Empires” (2010), and “Who Controls the Internet? Illusions of a Borderless World” (2006).
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Is your face truly your own, or is it a commodity to be sold, a weapon to be used against you? A company called Clearview AI has scraped the internet to gather (without consent) 30 billion images to support a tool that lets users identify people by picture alone. Though it’s primarily used by law enforcement, should we have to worry that the eavesdropper at the next restaurant table, or the creep who’s bothering you in the bar, or the protestor outside the abortion clinic can surreptitiously snap a pic of you, upload it, and use it to identify you, where you live and work, your social media accounts, and more?
New York Times reporter Kashmir Hill has been writing about the intersection of privacy and technology for well over a decade; her book about Clearview AI’s rise and practices was published last fall. She speaks with EFF’s Cindy Cohn and Jason Kelley about how face recognition technology’s rapid evolution may have outpaced ethics and regulations, and where we might go from here.
In this episode, you’ll learn about:
Kashmir Hill is a New York Times tech reporter who writes about the unexpected and sometimes ominous ways technology is changing our lives, particularly when it comes to our privacy. Her book, “Your Face Belongs To Us” (2023), details how Clearview AI gave facial recognition to law enforcement, billionaires, and businesses, threatening to end privacy as we know it. She joined The Times in 2019 after having worked at Gizmodo Media Group, Fusion, Forbes Magazine and Above the Law. Her writing has appeared in The New Yorker and The Washington Post. She has degrees from Duke University and New York University, where she studied journalism.
This podcast is licensed Creative Commons Attribution 4.0 International, and includes music licensed Creative Commons Attribution 3.0 Unported by their creators. This episode features:
Imagine a world in which the internet is first and foremost about empowering people, not big corporations and government. In that world, government does “after-action” analyses to make sure its tech regulations are working as intended, recruits experienced technologists as advisors, and enforces real accountability for intelligence and law enforcement programs.
Ron Wyden has spent decades working toward that world, first as a congressman and now as Oregon’s senior U.S. Senator. Long among Congress’ most tech-savvy lawmakers, he helped write the law that shaped and protects the internet as we know it, and he has fought tirelessly against warrantless surveillance of Americans’ telecommunications data. Wyden speaks with EFF’s Cindy Cohn and Jason Kelley about his “I squared” —individuals and innovation—legislative approach to foster an internet that benefits everyone.
In this episode you’ll learn about:
U.S. Sen. Ron Wyden, D-OR, has served in the Senate since 1996; he was elected to his current six-year term in 2022. He chairs the Senate Finance Committee, and serves on the Energy and Natural Resources Committee, the Budget Committee, and the Select Committee on Intelligence; he also is the lead Senate Democrat on the Joint Committee on Taxation. His relentless defiance of the national security community's abuse of secrecy forced the declassification of the CIA Inspector General's 9/11 report, shut down the controversial Total Information Awareness program, and put a spotlight on both the Bush and Obama administrations’ reliance on "secret law." In 2006 he introduced the first Senate bill on net neutrality, and in 2011 he was the lone Senator to stand against the Stop Online Piracy Act (SOPA) and the PROTECT IP Act (PIPA), ultimately unsuccessful bills that purportedly were aimed at fighting online piracy but that actually would have caused significant harm to the internet. Earlier, he served from 1981 to 1996 in the House of Representatives, where he co-authored Section 230 of the Communications Decency Act of 1996 —the law that protects Americans’ freedom of expression online by protecting the intermediaries we all rely on.
What if we thought about democracy as a kind of open-source social technology, in which everyone can see the how and why of policy making, and everyone’s concerns and preferences are elicited in a way that respects each person’s community, dignity, and importance?
This is what Audrey Tang has worked toward as Taiwan’s first Digital Minister, a position the free software programmer has held since 2016. She has taken the best of open source and open culture and successfully used them to help reform her country’s government. Tang speaks with EFF’s Cindy Cohn and Jason Kelley about how Taiwan has shown that openness not only works but can outshine more authoritarian competition, wherein governments often lock up data.
In this episode you’ll learn about:
Audrey Tang has served as Taiwan's first Digital Minister since 2016, by which time she already was known for revitalizing the computer languages Perl and Haskell, as well as for building the online spreadsheet system EtherCalc in collaboration with Dan Bricklin. In the public sector, she served on the Taiwan National Development Council’s open data committee and basic education curriculum committee and led the country’s first e-Rulemaking project. In the private sector, she worked as a consultant with Apple on computational linguistics, with Oxford University Press on crowd lexicography, and with Socialtext on social interaction design. In the social sector, she actively contributes to g0v (“gov zero”), a vibrant community focusing on creating tools for the civil society, with the call to “fork the government.”
We cannot build a better future unless we can envision it. EFF’s How to Fix the Internet returns with another season full of inspiring conversations with some of the smartest and most interesting people around who are thinking about how to make the internet – and the world – a better place for all of us. Co-hosts Executive Director Cindy Cohn and Activism Director Jason Kelley will speak with people like journalist Kashmir Hill, Taiwan’s minister of digital affairs Audrey Tang, former White House advisor Tim Wu, digital artist Dr. Nettrice Gaskins and actor and filmmaker Alex Winter, among others.
It seems like everywhere we turn we see dystopian stories about technology’s impact on our lives and our futures — from tracking-based surveillance capitalism to street level government surveillance to the dominance of a few large platforms choking innovation to the growing pressure by authoritarian governments to control what we see and say — the landscape can feel bleak. Exposing and articulating these problems is important, but so is envisioning and then building a better future. That’s where our podcast comes in.
EFF's How to Fix the Internet podcast offers a better way forward. Through curious conversations with some of the leading minds in law and technology, we explore creative solutions to some of today’s biggest tech challenges.
This episode was first published on May 24, 2022.
Pam Smith has been working to secure US elections for years, and now as the CEO of Verified Voting, she has some important ideas about the role the internet plays in American democracy. Pam joins Cindy and Danny to explain how elections can be more transparent and more engaging for all.
U.S. democracy is at an inflection point, and how we administer and verify our elections is more important than ever. From hanging chads to glitchy touchscreens to partisan disinformation, too many Americans worry that their votes won’t count and that election results aren’t trustworthy. It’s crucial that citizens have well-justified confidence in this pillar of our republic.
Technology can provide answers - but that doesn’t mean moving elections online. As president and CEO of the nonpartisan nonprofit Verified Voting, Pamela Smith helps lead the national fight to balance ballot accessibility with ballot security by advocating for paper trails, audits, and transparency wherever and however Americans cast votes.
On this episode of How to Fix the Internet, Pamela Smith joins EFF’s Cindy Cohn and Danny O’Brien to discuss hope for the future of democracy and the technology and best practices that will get us there.
In this episode you’ll learn about:
Pamela Smith, President & CEO of Verified Voting, plays a national leadership role in safeguarding elections and building working alliances between advocates, election officials, and other stakeholders. Pam joined Verified Voting in 2004, and previously served as President from 2007-2017. She is a member of the National Task Force on Election Crises, a diverse cross-partisan group of more than 50 experts whose mission is to prevent and mitigate election crises by urging critical reforms. She provides information and public testimony on election security issues across the nation, including to Congress. Before her work in elections, she was a nonprofit executive for a Hispanic educational organization working on first language literacy and adult learning, and a small business and marketing consultant.
This podcast is supported by the Alfred P. Sloan Foundation's Program in Public Understanding of Science and Technology.
Music for How to Fix the Internet was created for us by Reed Mathis and Nat Keefe of BeatMower.
This podcast is licensed Creative Commons Attribution 4.0 International, and includes the following music licensed Creative Commons Attribution 3.0 Unported by their creators:
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Writers sit watching a stranger’s search engine terms being typed in real time, a voyeuristic peek into that person’s most private thoughts. A woman lands a dream job at a powerful tech company but uncovers an agenda affecting the lives of all of humanity. An app developer keeps pitching the craziest, most harmful ideas she can imagine but the tech mega-monopoly she works for keeps adopting them, to worldwide delight.
The first instance of deep online creepiness actually happened to Dave Eggers almost 30 years ago. The latter two are plots of two of Eggers’ many bestselling novels—“The Circle” and “The Every,” respectively—inspired by the author’s continuing rumination on how much is too much on the internet. He believes we should live intentionally, using technology when it makes sense but otherwise logging off and living an analog, grounded life.
Eggers — whose newest novel, “The Eyes and the Impossible,” was published this month — speaks with EFF’s Cindy Cohn and Jason Kelley about why he hates Zoom so much, how and why we get sucked into digital worlds despite our own best interests, and painting the darkest version of our future so that we can steer away from it.
In this episode, you’ll learn about:
Dave Eggers is the bestselling author of his memoir “A Heartbreaking Work of Staggering Genius” (2000) as well as novels including “What Is the What” (2006), “A Hologram for the King” (2012), “The Circle” (2013), and “The Every” (2021); his latest novel, “The Eyes and the Impossible,” was published May 9. He founded the independent publishing company McSweeney’s as well as its namesake daily humor website, and he co-founded 826 Valencia, a nonprofit youth writing center that has inspired over 70 similar organizations worldwide. Eggers is winner of the American Book Award, the Muhammad Ali Humanitarian Award for Education, the Dayton Literary Peace Prize, and the TED Prize, and has been a finalist for the National Book Award, the Pulitzer Prize, and the National Book Critics Circle Award. He is a member of the American Academy of Arts and Letters.
This podcast is supported by the Alfred P. Sloan Foundation's Program in Public Understanding of Science and Technology.
Music for How to Fix the Internet was created for us by Reed Mathis and Nat Keefe of BeatMower.
This podcast is licensed Creative Commons Attribution 4.0 International, and includes the following music licensed Creative Commons Attribution 3.0 Unported by their creators:
http://dig.ccmixter.org/files/airtone/58703
CommonGround by airtone (c) copyright 2019 Licensed under a Creative Commons Attribution (3.0) Ft: simonlittlefield
Additional beds and alternate theme remixes by Gaëtan Harris.
People with disabilities were the original hackers. The world can feel closed to them, so they often have had to be self-reliant in how they interact with society. And that creativity and ingenuity is an unappreciated resource.
Henry Claypool has been an observer and champion of that resource for decades, both in government and in the nonprofit sector. He’s a national policy expert and consultant specializing in both disability policy and technology policy, particularly where they intersect. He knows real harm can result from misuse of technology, intentionally or not, and people with disabilities frequently end up at the bottom of the list on inclusion.
Claypool joins EFF’s Cindy Cohn and Jason Kelley to talk about motivating tech developers to involve disabled people in creating a world where people who function differently have a smooth transition into any forum and can engage with a wide variety of audiences, a seamless inclusion in the full human experience.
In this episode, you’ll learn about:
Henry Claypool is a technology policy consultant and former executive vice president at the American Association of People with Disabilities, which promotes equal opportunity, economic power, independent living and political participation for people with disabilities. He is the former director of the U.S. Health and Human Services Office on Disability and a founding principal deputy administrator of the Administration for Community Living. He was appointed by President Barack Obama to the Federal Commission on Long-Term Care, advising Congress on how long-term care can be better provided and financed for the nation’s older adults and people with disabilities, now and in the future. He is a visiting scientist with the Lurie Center for Disability Policy in the Heller School for Social Policy and Management at Brandeis University, and principal of Claypool Consulting.
This podcast is supported by the Alfred P. Sloan Foundation's Program in Public Understanding of Science and Technology.
Music for How to Fix the Internet was created for us by Reed Mathis and Nat Keefe of BeatMower.
This podcast is licensed Creative Commons Attribution 4.0 International, and includes the following music licensed Creative Commons Attribution 3.0 Unported by their creators:
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Come Inside by Zep Hurme (c) copyright 2019 Licensed under a Creative Commons Attribution (3.0) license. http://dig.ccmixter.org/files/zep_hurme/59681 Ft: snowflake
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Drops of H2O ( The Filtered Water Treatment ) by J.Lang (c) copyright 2012 Licensed under a Creative Commons Attribution (3.0) license. Ft: Airtone
Dr. Seuss wrote a story about a Hawtch-Hawtcher Bee-Watcher whose job it is to watch his town’s one lazy bee, because “a bee that is watched will work harder, you see.” But that doesn’t seem to work, so another Hawtch-Hawtcher is assigned to watch the first, and then another to watch the second... until the whole town is watching each other watch a bee.
To Federal Trade Commissioner Alvaro Bedoya, the story—which long predates the internet—is a great metaphor for why we must be wary of workplace surveillance, and why we need to strengthen our privacy laws. Bedoya has made a career of studying privacy, trust, and competition, and wishes for a world in which we can do, see, and read what we want, living our lives without being held back by our identity, income, faith, or any other attribute. In that world, all our interactions with technology —from social media to job or mortgage applications—are on a level playing field.
Bedoya speaks with EFF’s Cindy Cohn and Jason Kelley about how fixing the internet should allow all people to live their lives with dignity, pride, and purpose.
In this episode, you’ll learn about:
Alvaro Bedoya was nominated by President Joe Biden, confirmed by the U.S. Senate, and sworn in May 16, 2022 as a Commissioner of the Federal Trade Commission; his term expires in September 2026. Bedoya was the founding director of the Center on Privacy & Technology at Georgetown University Law Center, where he was also a visiting professor of law. He has been influential in research and policy at the intersection of privacy and civil rights, and co-authored a 2016 report on the use of facial recognition by law enforcement and the risks that it poses. He previously served as the first Chief Counsel to the Senate Judiciary Subcommittee on Privacy, Technology and the Law after its founding in 2011, and as Chief Counsel to former U.S. Sen. Al Franken (D-MN); earlier, he was an associate at the law firm WilmerHale. A naturalized immigrant born in Peru and raised in upstate New York, Bedoya previously co-founded the Esperanza Education Fund, a college scholarship for immigrant students in the District of Columbia, Maryland, and Virginia. He also served on the Board of Directors of the Hispanic Bar Association of the District of Columbia. He graduated summa cum laude from Harvard College and holds a J.D. from Yale Law School, where he served on the Yale Law Journal and received the Paul & Daisy Soros Fellowship for New Americans.
This podcast is supported by the Alfred P. Sloan Foundation's Program in Public Understanding of Science and Technology.
Music for How to Fix the Internet was created for us by Reed Mathis and Nat Keefe of BeatMower.
This podcast is licensed Creative Commons Attribution 4.0 International, and includes the following music licensed Creative Commons Attribution 3.0 Unported by their creators:
http://dig.ccmixter.org/files/airtone/64772
lostTrack by Airtone (c) copyright 2019 Licensed under a Creative Commons Attribution (3.0) license. http://dig.ccmixter.org/files/airtone/64772 Ft. mwic
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Probably Shouldn’t by J.Lang (c) copyright 2012 Licensed under a Creative Commons Attribution (3.0) license. Ft: Mr_Yesterday
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An internet that is safe for sex workers is an internet that is safer for everyone. Though the effects of stigmatization and criminalization run deep, the sex worker community exemplifies how technology can help people reduce harm, share support, and offer experienced analysis to protect each other. But a 2018 federal law purportedly aimed at stopping sex trafficking, FOSTA-SESTA, led to shutdowns of online spaces where sex workers could talk, putting at increased risk some of the very people it was supposed to protect.
Public interest technology lawyer Kendra Albert and sex worker, activist, and researcher Danielle Blunt have been fighting for sex workers’ online rights for years. They say that this marginalized group’s experience can be a valuable model for protecting all of our free speech rights, and that holding online platforms legally responsible for user speech can lead to censorship that hurts us all.
Albert and Blunt join EFF’s Cindy Cohn and Jason Kelley to talk about the failures of FOSTA-SESTA, the need for encryption to create a safe internet, and how to create cross-movement relationships with other activists for bodily autonomy so that all internet users can continue to build online communities that keep them safe and free.
In this episode, you’ll learn about:
Kendra Albert is a public interest technology lawyer with a special interest in computer security law and freedom of expression. They serve as a clinical instructor at the Cyberlaw Clinic at Harvard Law School, where they teach students to practice law by working with pro bono clients; they also founded and direct the Initiative for a Representative First Amendment. They serve on the boards of the ACLU of Massachusetts and the Tor Project, and provide support as a legal advisor for Hacking//Hustling. They earned a B.H.A. in History and Lighting Design from Carnegie Mellon University and a J.D. from Harvard Law School, cum laude.
Danielle Blunt is a sex worker, community organizer, public health researcher and co-founder of Hacking//Hustling, a collective of sex workers and accomplices working at the intersection of tech and social justice to interrupt state surveillance and violence facilitated by technology. Blunt leads community-based participatory research on sex work and equitable access to technology from a public health perspective. She is on the advisory board of the Initiative for a Representative First Amendment; is a Senior Civic Media Fellow at the University of Southern California’s Annenberg Innovation Lab; and was a 2020 recipient of the Electronic Frontier Foundation’s Pioneer Award.
This podcast is supported by the Alfred P. Sloan Foundation's Program in Public Understanding of Science and Technology.
Music for How to Fix the Internet was created for us by Reed Mathis and Nat Keefe of BeatMower.
This podcast is licensed Creative Commons Attribution 4.0 International, and includes the following music licensed Creative Commons Attribution 3.0 Unported by their creators:
http://dig.ccmixter.org/files/djlang59/37792
Drops of H2O ( The Filtered Water Treatment ) by J.Lang (c) copyright 2012 Licensed under a Creative Commons Attribution (3.0) license. Ft: Airtone
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Warm Vacuum Tube by Admiral Bob (c) copyright 2019 Licensed under a Creative Commons Attribution (3.0) license. Ft: starfrosch
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reCreation by Airtone (c) copyright 2019 Licensed under a Creative Commons Attribution (3.0) license. http://dig.ccmixter.org/files/airtone/59721 Ft. mwic
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Beatmower - Theme and Extro
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