Better Done Than Perfect
Userlist, Inc.
Join us to hear real-life stories from fellow SaaS founders and product people. In the first season we talk about user onboarding: the challenges, the successes, and the ultimate advice.
- 50 minutes 14 secondsMarketing Channels vs Programs with Asia Orangio
Why should your marketing evolve into programs? In this episode, we talk to Asia Orangio, founder and CEO of DemandMaven. You'll learn about the five growth levers you can pull, why you might be doing OKRs wrong, how to know which marketing programs to double down on, and more.
Visit our website for the detailed episode recap with key learnings.
- DemandMaven
- In Demand Episode 26: What is the SaaS Black Hole?
- Managing SaaS Growth with Asia Orangio
- Userlist’s email examples posts
- SignWell – example of a good SEO program
- Amplitude, Google Analytics 4, SegMetrics – marketing attribution tools
- Metabase – business intelligence tool
- Dovetail, Cognism, Balsamiq, Drift – good marketing program examples
- MagicLibrary – ideas for ads
- ProfitWell’s hot sauce campaign
- Follow Asia on Bluesky and LinkedIn
- The Work by DemandMaven on Substack
Thanks for listening! If you found the episode useful, please spread the word about the show on Twitter mentioning @userlist, or leave us a review on iTunes.
Sponsor
This show is brought to you by Userlist — an email automation platform for SaaS companies. It matches the complexity of your customer data, including many-to-many relationships between users and companies. Book your demo call today at userlist.com.
25 April 2025, 7:00 am - 39 minutes 3 secondsThe Impact Mindset with Connor Joyce
How can the Impact Mindset improve your product development process? In this episode, we talk to Connor Joyce, senior user researcher at Microsoft and author of Bridging Intention to Impact. You'll learn why you need to ask if your product is really working, the five success metrics for products, some approaches to collecting behavioral data, and more.
Visit our website for the detailed episode recap with key learnings.
Thanks for listening! If you found the episode useful, please spread the word about the show on Twitter mentioning @userlist, or leave us a review on iTunes.
Sponsor
This show is brought to you by Userlist — an email automation platform for SaaS companies. Onboard, engage, and nurture your customers, as well as marketing leads. To follow the best practices, download our free printable email planning worksheets at userlist.com/worksheets.
28 February 2025, 7:00 am - 29 minutes 47 secondsBullseye Customer Research with Michael Margolis
How do you narrow down to your perfect customer? In this episode, we talk to Michael Margolis, UX Research Partner at Google Ventures. You'll learn about their bullseye customer sprint, the difference between an ideal customer profile and the bullseye customer, how to apply prototypes, and more.
Visit our website for the detailed episode recap with key learnings.
- Learn More Faster – Michael’s book
- Follow Michael on LinkedIn
Thanks for listening! If you found the episode useful, please spread the word about the show on Twitter mentioning @userlist, or leave us a review on iTunes.
Sponsor
This show is brought to you by Userlist — an email automation platform for SaaS companies. It matches the complexity of your customer data, including many-to-many relationships between users and companies. Book your demo call today at userlist.com.
24 January 2025, 7:00 am - 27 minutes 15 secondsProduct SEO with David Pasztor
When should you start investing in product SEO? In this episode, we talk to David Pasztor, founder of UX studio and Ranking Raccoon. You'll learn why they built a platform for link collaboration, how to target transactional keywords, how they’re doing SEO for their own product, and more.
Visit our website for the detailed episode recap with key learnings.
- UX studio – David’s company
- UXfolio, Copyfolio, Archifolio, Ranking Raccoon – their products
- Ranking Raccoon email example
- Building Two-sided Marketplaces with John Doherty
- Check out Ranking Raccoon
- Follow David on LinkedIn
Thanks for listening! If you found the episode useful, please spread the word about the show on Twitter mentioning @userlist, or leave us a review on iTunes.
Sponsor
This show is brought to you by Userlist — an email automation platform for SaaS companies. Onboard, engage, and nurture your customers, as well as marketing leads. To follow the best practices, download our free printable email planning worksheets at userlist.com/worksheets.
20 December 2024, 7:00 am - 39 minutes 6 secondsStorytelling in SaaS with Stephen Steers
How can you leverage storytelling in SaaS sales and marketing? In this episode, we talk to Stephen Steers, sales coach, consultant, and storyteller. You'll learn about why you should sell the outcome, how to choose the right story to tell, how to apply storytelling in your sales calls, and more.
Visit our website for the detailed episode recap with key learnings.
- Superpower Storytelling – Stephen’s book
- PR Strategies for Founders with Sneha Saigal
- Get Stephen’s resources for podcast listeners
- Follow Stephen on LinkedIn
Thanks for listening! If you found the episode useful, please spread the word about the show on Twitter mentioning @userlist, or leave us a review on iTunes.
Sponsor
This show is brought to you by Userlist — an email automation platform for SaaS companies. It matches the complexity of your customer data, including many-to-many relationships between users and companies. Book your demo call today at userlist.com.
22 November 2024, 7:00 am - 37 minutes 20 secondsManaging Priorities with Harry Max
Are humans inherently bad at managing priorities? In this episode, we talk to Harry Max, speaker, coach, consultant, and author of Managing Priorities. You'll learn about the DEGAP process, the four approaches to prioritization, prioritization processes in large organizations, and more.
Visit our website for the detailed episode recap with key learnings.
- Managing Priorities – Harry’s book
- The Eisenhower Matrix
- RICE, ICE – scoring models for prioritization
- Prune the Product Tree Method
- Innovation Games – a book by Luke Hohmann
- Analytic Hierarchy Process
- The Max Priorities Pyramid
- Thinking in Bets – a book by Amy Duke
- How I Master Productivity with the “Mise en Place” Method
- Follow Harry on LinkedIn
- Visit Harry’s website
Thanks for listening! If you found the episode useful, please spread the word about the show on Twitter mentioning @userlist, or leave us a review on iTunes.
Sponsor
This show is brought to you by Userlist — an email automation platform for SaaS companies. Onboard, engage, and nurture your customers, as well as marketing leads. To follow the best practices, download our free printable email planning worksheets at userlist.com/worksheets.
18 October 2024, 7:00 am - 34 minutes 29 secondsImplementing Self-service SaaS with Franciska Dethlefsen
How do you plan and implement a self-serve option for your SaaS? In this episode, we talk to Franciska Dethlefsen, Head of Growth Marketing at Amplitude. You'll learn about their journey from being completely sales-led to launching a self-serve plan, how they approached pricing and packaging, how it all ties with their free plan, what channels they use to provide support, and more.
Visit our website for the detailed episode recap with key learnings.
- Amplitude
- Amplitude Academy
- Amplitude Community
- Check out their Plus Plan
- Read more about their Startup Program
- Follow Franciska on LinkedIn
Thanks for listening! If you found the episode useful, please spread the word about the show on Twitter mentioning @userlist, or leave us a review on iTunes.
Sponsor
This show is brought to you by Userlist — an email automation platform for SaaS companies. It matches the complexity of your customer data, including many-to-many relationships between users and companies. Book your demo call today at userlist.com.
20 September 2024, 7:00 am - 35 minutes 37 secondsMeasuring Paid Media for SaaS with Barbara Galiza
How do you measure the effectiveness of your paid media campaigns? In this episode, we talk to Barbara Galiza, a growth and marketing analytics consultant. You'll learn about the three types of campaign performance metrics, how to manage attribution via multiple data sources, how companies are adapting to the recent focus on data privacy, and more.
Visit our website for the detailed episode recap with key learnings.
- Data Discrepancies in Marketing Sources
- Snowplow, Segment – data platforms
- Decoding Marketing Mix Modeling: A Complete Guide
- GeoLift, Holdout – types of tests
- Measuring the ROI of Email with Claudiu Murariu
- The consequences of privacy features and regulations for consumers
- 021 Newsletter
- Follow Barbara on LinkedIn
Thanks for listening! If you found the episode useful, please spread the word about the show on Twitter mentioning @userlist, or leave us a review on iTunes.
Sponsor
This show is brought to you by Userlist — an email automation platform for SaaS companies. Onboard, engage, and nurture your customers, as well as marketing leads. To follow the best practices, download our free printable email planning worksheets at userlist.com/worksheets.
16 August 2024, 7:00 am - 30 minutes 8 secondsPR Strategies for Founders with Sneha Saigal
What can SaaS founders do to jumpstart their PR strategy? In this episode, we talk to Sneha Saigal, co-founder of Geeks & Experts. You'll learn why it’s best to DIY your PR strategy in the early stages, why you should be thoughtful about your pitches, how PR experts tap into a founder’s story, and more.
Visit our website for the detailed episode recap with key learnings.
- Geeks & Experts
- Help a B2B Writer, Source of Sources (formerly HARO)
- Survey-based Research Projects with Becky Lawlor
- Follow Sneha on LinkedIn
Thanks for listening! If you found the episode useful, please spread the word about the show on Twitter mentioning @userlist, or leave us a review on iTunes.
Sponsor
This show is brought to you by Userlist — an email automation platform for SaaS companies. It matches the complexity of your customer data, including many-to-many relationships between users and companies. Book your demo call today at userlist.com.
19 July 2024, 7:00 am - 47 minutes 48 secondsHybrid Messaging Approach with Carolyn Beaudoin
How do you develop your messaging to serve multiple segments at once? In this episode, we talk to Carolyn Beaudoin, co-founder of Boxcar Agency. You'll learn about their Hybrid One Reader approach, tips for structuring your homepage and dedicated solution pages, how to use customer call recordings as copywriting material, and more.
Visit our website for the detailed episode recap with key learnings.
- Boxcar Agency
- Copyhackers
- Proven Ideas for A/B Testing with Sahil Patel
- JTBD for User Onboarding with Ramli John
- Uncovering Customer Insights Using JTBD with Aggelos Mouzakitis
- The Copywriting Formula: Features — Advantages — Benefits (FAB)
- Demand Side Sales – a book by Bob Moesta
- Get Boxcar Agency’s free resources for BDTP listeners
- Follow Carolyn on LinkedIn
Thanks for listening! If you found the episode useful, please spread the word about the show on Twitter mentioning @userlist, or leave us a review on iTunes.
Sponsor
This show is brought to you by Userlist — an email automation platform for SaaS companies. Onboard, engage, and nurture your customers, as well as marketing leads. To follow the best practices, download our free printable email planning worksheets at userlist.com/worksheets.
21 June 2024, 7:00 am - 41 minutes 4 secondsSEO Optimization for Existing Content with Kai Davis
How can you get more mileage out of your existing content? In this episode, we talk to Kai Daivs, an SEO consultant. You'll learn how often you should update your pages, the two levers for improving your SEO, how to use heat mapping, and more.
Visit our website for the detailed episode recap with key learnings.
- Survey-based Research Projects with Becky Lawlor
- Ahrefs, Semrush – popular SEO tools
- Screaming Frog
- Hotjar – a heat mapping tool
- Follow Kai on Twitter
- Get Kai's exclusive resources for BDTP listeners
Thanks for listening! If you found the episode useful, please spread the word about the show on Twitter mentioning @userlist, or leave us a review on iTunes.
Sponsor
This show is brought to you by Userlist — an email automation platform for SaaS companies. It matches the complexity of your customer data, including many-to-many relationships between users and companies. Book your demo call today at userlist.com.
17 May 2024, 7:00 am - More Episodes? Get the App