Design Meets Business

Christian Vasile

Design Meets Business is a podcast that inspires designers to think beyond pixels.

  • 59 minutes
    Persuading Stakeholders, Gaining Influence, and Levelling up Your Design Career, With Ryan Scott (ex Airbnb, Doordash, Salesforce)

    Ryan is the founder of Accelerate Design Company. He's a Product and Design leader who brought food photography, live-order tracking, and remote driver training to DoorDash, launched step-function improvements to Airbnb’s checkout, messaging, search, and host calendar products, and launched products at TechCrunch Disrupt, Dreamforce, and WWDC. Ryan has led teams of all sizes, from two to 200, and is now advising companies on product management, design, and go-to-market strategy, as well as helping mid-career designers develop business skills to do more influential work and have more meaningful careers.


    Timestamps:

    • 00:00 – Intro
    • 02:39 – Ryan's career and his thoughts on design education
    • 08:03 – Describing the ROI of Design – his course for designers
    • 14:57 – Gaining credibility by connecting design to business metrics
    • 24:17 – Tailoring tactics for your specific environment
    • 28:28 – Pursuing stakeholders through building good relationships with them
    • 30:45 – How does Design work at the different companies he worked 
    • 39:00 – The befits of scrapping incremental testing
    • 43:34 – Assessing the quality of a team before joining
    • 47:15 – On Accelerate Design company, his new business
    • 53:06 – End of show questions.

    Connect with Ryan
    LinkedIn, Accelerate Design

    Selected links from the episode
    Describing the ROI of Design, Ryan's course

    31 January 2024, 9:52 am
  • 54 minutes 41 seconds
    Doug Powell on Creating the Conditions for Designers to Do Great Work (ex IBM, Expedia, AIGA)

    Doug has been in the Design world for 30 years and is well known for his role as VP of Design at IBM, where he oversaw IBM's design practice, design career and leadership programs, and the scaling of cross-functional design thinking practices. Doug is a role model for many design leaders and someone I've been looking up to for many years. Having him on the show is such an honour.


    Timestamps:

    • 00:00 – Intro
    • 02:32 – The three chapters in Doug's career
    • 09:35 – Building good relationships at work
    • 13:18 – The environment needed for designers to do great work
    • 20:44 – The role coaching played for him and how he's coached others
    • 27:13 – How do you know when a report is ready for a promotion
    • 36:04 – An overview of the work done at IBM by Design 
    • 42:16 – The role of ethics in Design
    • 48:13 – Design in the age of AI
    • 51:04 – End of show questions.

    Connect with Doug
    LinkedIn

    Selected links from the episode
    This is a Prototype Podcast (Apple, Spotify, Google)

    The Making of a Manager, by Julie Zhou

    The Total Economic Impact Of IBM’s Design Thinking Practice, by Forrester

    24 January 2024, 9:13 am
  • 52 minutes 35 seconds
    Dan Tase on the Challenges of Running a Design Studio (ex Just Eat, Burberry, Fresha)

    Dan is a seasoned designer with over 20 years of experience in leading teams at companies such as Farfetch, Just Eat, Wonderbly, and Fresha. Until very recently Dan ran a small design studio – Rubber Studio. In today's chat we get a behind the scenes view into the life of a studio owner, what's important when trying to find work, and how your life as a designer can change if you decide to start a studio yourself.


    Timestamps:

    • 00:00 – Intro
    • 02:38 – Dan's journey into Design
    • 05:43 – His thoughts on Design education
    • 08:28 – His journey as a studio owner
    • 19:44 – What you need to know before starting a studio
    • 32:32 – What's important when pitching for work
    • 43:39 – On his talk about innovation at Hatch Conference
    • 46:36 – End of show questions

    Connect with Dan
    LinkedIn

    Selected links from the episode
    Chris Do
    Just enough research, by Erika Hall
    Supermensch: The Legend of Shep Gordon (Documentary Trailer)
    Dan Tase: Why Innovation Fails? (And what can we do about it) – Talk at Hatch Conference

    17 January 2024, 12:20 pm
  • 1 hour 11 minutes
    Dan Makoski on Compassion and Putting Design at the Core of Business (Ex Walmart, Lloyd’s, Google, Microsoft)

    Dan is a seasoned design executive who's led teams at Microsoft, Google, UnitedHealth Group, Walmart, and Lloyd's, among others. From working on the Surface Tablet, starting Project ARA at Google, leading the efforts to redesign Walmart.com, and more recently writing his own book, Uplifting Design, Dan believes in the importance of Design at the core of any business, and that's what we're talking about today. We also chat in detail about how his design team has doubled conversion for walmart.com, and about why he believes that you should look at your career from a perspective of two year stretches.


    Timestamps:

    • 00:00 – Intro
    • 02:42 – Dan's journey into Design
    • 04:06 – Why Dan thinks Design is at the core of business
    • 09:11 – The forces that come down to devalue Design
    • 15:51 – Companies that show Design matters
    • 23:24 – Designing software vs. hardware and how compassion fits into this
    • 42:54 – On the redesign of Walmart.com
    • 51:29 – Dan's new book, Uplifting Design
    • 56:08 – Managing your career in two-year stretches
    • 01:04:18 – End of show questions

    Connect with Dan
    LinkedIn, Uplifting.Design, Website

    Selected links from the episode
    Neol
    McKinsey Design Report
    Fuelling Creative Renewal Report

    10 January 2024, 1:01 pm
  • 58 minutes 49 seconds
    Deep Dive Into Experimentation With Lea Samrani (ex Bumble, Badoo, Uptime)

    Lea is a Product & Growth Consultant with a massive proven track record of helping companies get traction. Today we talk about experimentation frameworks, how to build better relationships with Product, and about what kinds of designers are best to collaborate with.


    Timestamps:

    • 00:00 – Intro
    • 02:36 – Lea's journey into Product
    • 03:37 – On working for one company vs. consulting 
    • 07:06 – Lea's definition of Product
    • 10:50 – Building relationships with Product
    • 19:18 – The ideal designer to work with
    • 25:08 – On experimentation
    • 47:39 – The importance of quality in a product
    • 52:39 – End of show questions


    Connect with Lea
    LinkedIn

    3 January 2024, 3:46 pm
  • 1 hour 1 minute
    How to Approach Your Job Search and Build Relationships at Work, With Maria Pentkovski (Turo, Upwork, Evernote)

    Maria is a Product Design Leader at Turo and Founder of Careercoach.design. In this episode get to talk about the rise of the Player-Coach Designer, about building better relationships at work, about coaching, and we also talk about practical advice on how to approach your job search. 


    Timestamps:

    • 00:00 – Intro
    • 02:18 – Maria's journey into Design
    • 04:28 – On Player-Coach Designers
    • 12:43 – Maria's thoughts on Design leadership
    • 19:21 – Building relationships at work
    • 23:44 – Giving and receiving feedback
    • 30:27 – Maria's practice as a Coach
    • 34:10 – On finding a job
    • 48:36 – Demystifying interview questions
    • 54:24 – How to negotiate your salary
    • 56:58 – End of show questions


    Connect with Maria

    LinkedIn, CareerCoach.Design


    Selected links from the episode

    Demystifying common design interview questions, by Maria 

    20 December 2023, 1:09 pm
  • 55 minutes 13 seconds
    How to Influence Through Communication, With Alastair Simpson (VP of Design at Dropbox)

    Alastair Simpson is a design leader and mentor, serving as VP of Design at Dropbox. Prior to Dropbox, Alastair was Head of Design at Atlassian, where he helped scale the design team from 20 to over 250. On today's show we chat about craft and how important it is for designers at any level, persuasion, how to present work, and how to deal with puzzling feedback.

    Timestamps:

    • 00:00 – Intro
    • 02:28 – Alastair's journey into Design
    • 06:34 – On building the right habits
    • 11:24 – Sharing work, getting feedback, and storytelling
    • 27:45 – How to get good at presenting work
    • 31:44 – Soft skills that are important for designers
    • 33:56 – Craft of Design vs. surgical optimisation
    • 41:29 – Leading through craft
    • 47:16 – The importance of inspiring others
    • 50:06 – What Alastair hopes will happen over the next decade
    • 52:02 – End of show questions


    Connect with Alastair

    LinkedIn, Medium


    Selected links from the episode

    The one critical skill most designers overlook, by Alastair
    Influence: The Psychology of Persuasion, by Robert Cialdini
    Start With Why, by Simon Sinek
    Atomic Habits, by James Clear

    13 December 2023, 12:37 pm
  • 1 hour 52 seconds
    Speaking the Language of Stakeholders and Working Better With Product, with Sean O’Neill (ex Amazon, Tesco, GfK)

    Sean has spent the past 25 years at the intersection of commerce, consumer behaviour, and data-driven feedback loops. This included working for Tesco, GfK, and two long stints with Amazon, among others. In this chat we talk about how design can better work with product, how to speak the language of our senior stakeholders, and what he's learned about hiring from interviewing over a thousand people at Amazon.

    Timestamps:

    • 00:00 – Intro
    • 03:54 – How does Product act differently in small vs. in big companies
    • 05:53 – Interviewing others as a Bar Raiser at Amazon
    • 10:55 – Portfolios – How do you get to the bottom of study cases?
    • 13:24 – The one question Sean likes to ask in interviews
    • 17:58 – How does a good relationship between Design and Product look like?
    • 29:58 – Challenges that Product faces when they deal with Design
    • 49:10 – Making it 'cheap' to be wrong
    • 53:23 – Why sometimes Design reports to Product
    • 56:53 – End of show questions.


    Connect with Sean

    LinkedIn


    Selected notes from the episode

    Sean's 10 Product Development Principles (to create the right culture and velocity):
    1. Solve the right user need
    2. Measurable accountability to outcomes
    3. Release value in slices (avoid long bets)
    4. Put data in the hands of decision makers
    5. Build once, run everywhere
    6. Make it cheap to be wrong 
    7. Build it fast AND proper
    8. Extreme focus on top priorities
    9. Simplify, simplify, simplify
    10. Be credible


    6 December 2023, 2:03 pm
  • 48 minutes 55 seconds
    Tom Scott on Building Your Network and the Rise of the Player-Coach Designer

    We're switching gears a little from Design and catch up with Tom Scott, who's sharing his thoughts on building and using your network for your job search, the rise of the player-coach designer, and his thoughts on design education.

    Timestamps:

    • 00:00 – Intro
    • 03:52 – Community approach in recruitment
    • 09:30 – The current state of design recruitment
    • 13:56 – Portfolios – Do you need them?
    • 23:04 – How to build and use your network for your job search
    • 29:51 – The rise of the player-coach designer
    • 36:51 – On design education
    • 44:28 – End of show questions


    Connect with Tom

    LinkedIn, Verified, Verified Insights, Verified Insider Podcast


    Selected links from the episode

    Why You Shouldn’t Hire Junior Designers, by Christian Vasile

    29 November 2023, 1:46 pm
  • 53 minutes 11 seconds
    Monzo’s Nate Langley on the Five Pillars to Discuss During Interviews

    We're launching season 3 together with Nate Langley (Monzo), talking about how constraints breed creativity, the five pillars you want to touch on in interviews, and the importance of an integrated brand experience.

    Timestamps:

    • 00:00 – Intro
    • 03:38 – How Nate started out
    • 05:50 – On confidence and how to build it
    • 14:17 – Best ways to start out in Design
    • 21:09 – Individual Contributor vs. Manager track
    • 28:45 – How to do well in interviews
    • 40:26 – On how constraints breed creativity 
    • 45:58 – End of show questions


    Connect with Nate

    LinkedIn, ADPlist


    Selected links from the episode

    Peak, by Anders Ericsson & Robert Pool
    The Rebalancing of Design Management, by Cap Watkins

    22 November 2023, 2:47 pm
  • 57 minutes 51 seconds
    Microsoft's Jamie Young on Storytelling and the Need for Designers to Evolve

    Jamie shares with us his thoughts on the evolution of the design role, the need to be a good storyteller, and about staying an individual contributor vs. moving into management.

    Connect with Jamie

    LinkedIn, ADPlist

    17 June 2022, 5:25 am
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